2011 STARCRAFT QUEST — Problems, Recalls & Safety Data
N/A
Safety Rating
0
Owner Complaints
8
Recalls
0
Service Bulletins
0
Investigations
Overview of the 2011 STARCRAFT QUEST
The 2011 STARCRAFT QUEST has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 10 recall campaigns affecting this vehicle, covering issues with EQUIPMENT:OTHER:LABELS, TIRES, EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Recalls for the 2011 STARCRAFT QUEST
NHTSA has recorded 10 recalls for the 2011 STARCRAFT QUEST, potentially affecting up to 8,912 vehicles.
Recall 15V430000 — EQUIPMENT:OTHER:LABELS
| 832 vehicles affected
Defect: Starcraft Bus (Starcraft) is recalling certain model year 2008-2015 Prodigy and Quest school buses manufactured October 20, 2008, to June 1, 2015. The affected vehicles may be equipped with Tire Placards that display an incorrect kilopascal (kPa) value for tire pressures. The label may also be missing the spare tire information. As such, these vehicles fail to comply with the...
Consequence: If the tire is filled based on the incorrect information listed on the placard, the tire may be over inflated, possibly resulting in sudden tire failure, increasing the risk of a crash.
Remedy: Starcraft will notify owners and will provide them with corrected labels, free of charge. The recall began on September 4, 2015. Owners may contact Starcraft customer service at 1-800-348-7440.
View full details →Recall 15V430000 — TIRES
| 832 vehicles affected
Defect: Starcraft Bus (Starcraft) is recalling certain model year 2008-2015 Prodigy and Quest school buses manufactured October 20, 2008, to June 1, 2015. The affected vehicles may be equipped with Tire Placards that display an incorrect kilopascal (kPa) value for tire pressures. The label may also be missing the spare tire information. As such, these vehicles fail to comply with the...
Consequence: If the tire is filled based on the incorrect information listed on the placard, the tire may be over inflated, possibly resulting in sudden tire failure, increasing the risk of a crash.
Remedy: Starcraft will notify owners and will provide them with corrected labels, free of charge. The recall began on September 4, 2015. Owners may contact Starcraft customer service at 1-800-348-7440.
View full details →Recall 15V300000 — EQUIPMENT:APPLIANCE:AIR CONDITIONER
| 76 vehicles affected
Defect: Starcraft Bus (Starcraft) is recalling certain model year 2006-2015 Quest and Prodigy school buses manufactured June 20, 2006, through February 17, 2015 on GM chassis. The affected vehicles are equipped with Trans-Air add-on compressor mount kits, part numbers 4012506-01, 4012506-02, 4013126-01, 4013126-02, 4013235-01, 4013235-02, 4012909, 4013125, 4013222 and 717173 installed by Trans-Air personnel. After installing the compressor, a power distribution...
Consequence: If the power distribution terminal strip has a poor connection or a loose connection, the strip may arc or overheat, increasing the risk of a vehicle fire.
Remedy: Starcraft will notify owners, and dealers will inspect the power distribution terminal strip connection, correcting it as necessary, free of charge. The recall began on August 17, 2015. Owners may contact Starcraft customer service at 1-800-348-7440. Starcraft's number for this...
View full details →Recall 15V300000 — ELECTRICAL SYSTEM:WIRING
| 76 vehicles affected
Defect: Starcraft Bus (Starcraft) is recalling certain model year 2006-2015 Quest and Prodigy school buses manufactured June 20, 2006, through February 17, 2015 on GM chassis. The affected vehicles are equipped with Trans-Air add-on compressor mount kits, part numbers 4012506-01, 4012506-02, 4013126-01, 4013126-02, 4013235-01, 4013235-02, 4012909, 4013125, 4013222 and 717173 installed by Trans-Air personnel. After installing the compressor, a power distribution...
Consequence: If the power distribution terminal strip has a poor connection or a loose connection, the strip may arc or overheat, increasing the risk of a vehicle fire.
Remedy: Starcraft will notify owners, and dealers will inspect the power distribution terminal strip connection, correcting it as necessary, free of charge. The recall began on August 17, 2015. Owners may contact Starcraft customer service at 1-800-348-7440. Starcraft's number for this...
View full details →Recall 14V018000 — ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
| 1,954 vehicles affected
Defect: Starcraft Bus is recalling certain model year 2010-2013 Allstar XL, Ultrastar, Allstar, Starlite, Starquest, Xpress, Prodigy, Quest, and Allstar MVP transit buses built on Ford cutaway chassis equipped with Ford 5.4L or 6.8L engines and Trans/Air-brand air compressors. In the affected vehicles, depending on the routing of the alternator harness, and the orientation of the heater hose spring clamp at...
Consequence: The charging system may fail which could lead to the vehicle stalling while driving, increasing the risk of a crash. Additionally, the spring clamp could pierce both the positive and negative wires of the alternator harness creating a short circuit which could result in a fire.
Remedy: Starcraft Bus will notify owners, and dealers will inspect the vehicles, correct the clamp installation and repair and reroute the alternator harness, as needed, free of charge. The recall began on February 19, 2014. Customers may contact Starcraft at 1-800-347-7440.
View full details →Recall 12V089000 — SEATS
| 22 vehicles affected
Defect: STARCRAFT IS RECALLING CERTAIN MODEL YEAR 2010-2011 PRODIGY AND QUEST SCHOOL BUSES, MANUFACTURED FROM OCTOBER 11, 2010 THROUGH JANUARY 3, 2011. THESE BUSES ARE EQUIPPED WITH BUS SEATS MANUFACTURED BY C.E. WHITE. THE SEATS WERE SOLD AND INSTALLED AS ORIGINAL EQUIPMENT FOR CERTAIN STARCRAFT SCHOOL BUSES. THE SEATS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD...
Consequence: IN THE EVENT OF A CRASH, THE SEAT BACK MAY FAIL, INCREASING THE RISK OF INJURY TO THE SEATS OCCUPANT.
Remedy: STARCRAFT WILL NOTIFY OWNERS, AND DEALERS WILL INSTALL A REINFORCING BRACKET THAT C.E. WHITE HAS PROVIDED. THE SAFETY RECALL BEGAN ON APRIL 5, 2012. OWNERS MAY CONTACT STARCRAFT AT 1-800-347-7440.
View full details →Recall 11V584000 — LATCHES/LOCKS/LINKAGES:DOORS:LATCH
| 1,792 vehicles affected
Defect: STARCRAFT BUS IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2011 PRODIGY AND QUEST SCHOOL BUSES AND MFSAB ACTIVITY VEHICLES MANUFACTURED FROM DECEMBER 8, 2008, THROUGH SEPTEMBER 16, 2011, EQUIPPED WITH A CHALLENGER DOOR REAR EMERGENCY EXIT DOORS. DUE TO INSUFFICIENT LUBRICATION ON THE REAR DOOR HANDLE LATCH MECHANISM, THE HANDLE MAY BIND, REQUIRING A GREAT FORCE TO OPEN THE REAR...
Consequence: IN THE EVENT OF AN EMERGENCY, THE VEHICLE OCCUPANTS MAY BE UNABLE TO OPEN THE REAR DOOR, WHICH WOULD HINDER EGRESS OF THE BUS, POSSIBLY RESULTING IN INJURY TO THE VEHICLE OCCUPANTS.
Remedy: STARCRAFT BUS WILL NOTIFY OWNERS, DEALERS WILL REPAIR THE BUSES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 10, 2012. OWNERS MAY CONTACT STARCRAFT BUS AT 1-800-348-7440.
View full details →Recall 11V585000 — SEATS
| 517 vehicles affected
Defect: STARCRAFT IS RECALLING CERTAIN MODEL YEAR 2010 AND 2011 PRODIGY AND QUEST SCHOOL BUSES AND MFSAB ACTIVITY VEHICLES MANUFACTURED FROM APRIL 12, 2011, THROUGH JUNE 6, 2011, EQUIPPED WITH C. E. WHITE SELF-LATCHING SEAT CUSHIONS. THE SELF-LATCHING MECHANISM USED TO RETAIN THE SEAT CUSHION TO THE FRAME MAY NOT ACTIVATE. ACCORDINGLY, THESE SEATS FAIL TO CONFORM TO THE WITH THE...
Consequence: VEHICLE OCCUPANTS MAY BE INJURED IN THE EVENT OF A VEHICLE CRASH SHOULD THE SEAT CUSHION FLIP UP OUT OF PLACE. ALSO, OUT OF POSITION SEAT CUSHIONS COULD INTERFERE WITH EMERGENCY EGRESS OF THE VEHICLE.
Remedy: STARCRAFT WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE BUSES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 9, 2012. OWNERS MAY CONTACT STARCRAFT BUS AT 1-800-348-7440.
View full details →Recall 11V100000 — STRUCTURE:BODY
| 1,385 vehicles affected
Defect: STARCRAFT IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2011 PRODIGY MFSAB AND QUEST MODEL SCHOOL BUSES MANUFACTURED FROM OCTOBER 20, 2008, THROUGH JANUARY 18, 2011. THE BODY PANELS COULD BE MISSING A STRUCTURAL JOINT ADHESIVE. ACCORDINGLY, THESE BUSES FAIL TO COMPLY WITH THE JOINT STRENGTH REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 221, "SCHOOL BUS BODY JOINT STRENGTH."
Consequence: IN THE EVENT OF A CRASH, SERIOUS INJURY OR DEATH CAN OCCUR AS A RESULT OF THE STRUCTURAL COLLAPSE OF THE SCHOOL BUS BODY PANELS.
Remedy: STARCRAFT WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE BUSES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 28, 2011. OWNERS MAY CONTACT STARCRAFT AT 1-800-348-7440.
View full details →Recall 11V102000 — EQUIPMENT:OTHER:LABELS
| 1,426 vehicles affected
Defect: STARCRAFT IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2011 PRODIGY AND QUEST MFSAB MODEL SCHOOL BUSES MANUFACTURED FROM OCTOBER 20, 2008, THROUGH JANUARY 18, 2011. THE LABEL INSTRUCTING DRIVERS TO NOT USE THE CROSS MIRRORS TO VIEW TRAFFIC WHILE THE BUS IS IN MOTION IS MISSING. ACCORDINGLY, THESE BUSES FAIL TO COMPLY WITH THE LABELING REQUIREMENTS OF FEDERAL MOTOR VEHICLE...
Consequence: USING THE MIRRORS TO VIEW TRAFFIC WHILE THE BUS IS IN MOTION DOES NOT ACCURATELY SHOW ANOTHER VEHICLE'S LOCATION AND COULD RESULT IN A VEHICLE CRASH.
Remedy: STARCRAFT WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE BUSES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 28, 2011. OWNERS MAY CONTACT STARCRAFT AT 1-800-348-7440.
View full details →Owner Complaints for the 2011 STARCRAFT QUEST
No complaints have been filed with NHTSA for the 2011 STARCRAFT QUEST.
Safety Rating for the 2011 STARCRAFT QUEST
NHTSA has not yet tested the 2011 STARCRAFT QUEST in its New Car Assessment Program.
Technical Service Bulletins for the 2011 STARCRAFT QUEST
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2011 STARCRAFT QUEST
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the STARCRAFT QUEST
- 2006 STARCRAFT QUEST — 0 complaints
- 2007 STARCRAFT QUEST — 0 complaints
- 2008 STARCRAFT QUEST — 0 complaints
- 2009 STARCRAFT QUEST — 0 complaints
- 2010 STARCRAFT QUEST — 0 complaints
- 2011 STARCRAFT QUEST (current)
- 2012 STARCRAFT QUEST — 0 complaints
- 2013 STARCRAFT QUEST — 0 complaints
- 2014 STARCRAFT QUEST — 0 complaints
- 2015 STARCRAFT QUEST — 0 complaints
- 2016 STARCRAFT QUEST — 0 complaints
Other STARCRAFT Models
- STARCRAFT AUTUMN RIDGE — 14 total complaints
- STARCRAFT STARCRAFT — 10 total complaints
- STARCRAFT ALLSTAR — 5 total complaints
- STARCRAFT ARUBA — 4 total complaints
- STARCRAFT HOMESTEAD — 4 total complaints
- STARCRAFT LAUNCH — 4 total complaints
- STARCRAFT 21SSO — 3 total complaints
- STARCRAFT AR-ONE — 3 total complaints