2017 STARCRAFT BUS QUEST — Problems, Recalls & Safety Data
N/A
Safety Rating
3
Owner Complaints
5
Recalls
0
Service Bulletins
0
Investigations
Overview of the 2017 STARCRAFT BUS QUEST
The 2017 STARCRAFT BUS QUEST has received a total of 3 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 5 recall campaigns affecting this vehicle, covering issues with STRUCTURE:BODY:ROOF AND PILLARS, STRUCTURE:BODY, SEATS. The most commonly reported problems involve the Electrical System (1 complaint), Exterior Lighting (1 complaint), and Service Brakes (1 complaint).
Recalls for the 2017 STARCRAFT BUS QUEST
NHTSA has recorded 5 recalls for the 2017 STARCRAFT BUS QUEST, potentially affecting up to 7,253 vehicles.
Recall 24V370000 — STRUCTURE:BODY:ROOF AND PILLARS
| 854 vehicles affected
Defect: Forest River Bus, LLC (Forest River) is recalling certain 2010-2020 Starcraft Prodigy, Quest, and 2013 Rondak school buses. The exterior front roof panel was manufactured with inadequate joint strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 221, "School Bus Body Joint Strength."
Consequence: A school bus roof panel with inadequate joint strength may separate during a crash, increasing the risk of injury.
Remedy: Dealers will secure the exterior front roof section, free of charge. Owner notification letters were mailed July 31, 2024. Owners may contact Forest River customer service at 1-800-348-7440. Forest River's number for this recall is 05-1782.
View full details →Recall 24V429000 — STRUCTURE:BODY
| 3,192 vehicles affected
Defect: Forest River Bus, LLC (Forest River) is recalling certain 2013-2016 Starcraft Allstar MVP, 2016 and 2019 Allstar XL, 2016-2018 Allstar XL MVP, 2009-2010 and 2012-2018 Starcraft MFSAB/Prodigy, 2014-2016 Quest XL, 2013 and 2015-2018 Starcraft MPV/Prodigy, 2009-2010 Prodigy, 2009-2022 Quest, 2011 Quest XL school buses. The restraining barrier may not provide sufficient protection in a crash. As such, these vehicles fail...
Consequence: An insufficient restraining barrier can increase the risk of injury in a crash.
Remedy: Dealers will relocate the seat barrier, as necessary free of charge. Owner notification letters were mailed July 16, 2024. Owners may contact Forest River customer service at 1-800-348-7440. Forest River's number for this recall is 05-1584.
View full details →Recall 18V722000 — SEATS
| 872 vehicles affected
Defect: Forest River, Inc. (Forest River) is recalling certain 2013-2019 Starcraft Bus Prodigy, 2010-2019 Starcraft Bus Quest, 2019 Starcraft Bus Senator II, Quest XL and StarTrans Bus MFSAB buses, equipped with CE White/HSM SB11-30" series, standard, unbelted, school bus seats, or SB11-30" series school bus seats with lap belts only. The foam in the knee impact area of the lower seat...
Consequence: If the seat foam does not absorb enough impact energy, it can increase the risk of injury in the event of a crash.
Remedy: Forest River will notify owners, and dealers will insert an additional piece of expanded polystyrene (EPS) foam into the lower seatback area, free of charge. The recall began November 1, 2018. Owners may contact Forest River customer service at 1-574-642-3112....
View full details →Recall 18V640000 — EQUIPMENT ADAPTIVE/MOBILITY
| 1,525 vehicles affected
Defect: Forest River, Inc. (Forest River) is recalling certain 2012-2016 Elkhart Coach ECII, Glaval Apollo and Sport buses, 2017-2018 Glaval Commute buses, 2012-2018 Glaval Entourage, Titan and Universal, StarCraft Bus Allstar and Starlite buses, 2013-2018 Glaval Legacy, Primetime and Titan II buses, 2015-2016 Allstar XL MVP buses, 2014-2016 StarCraft Prodigy buses, 2014 StarCraft Quest and Starquest buses, 2017 StarCraft Quest buses...
Consequence: If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.
Remedy: Forest River will notify owners, and Ricon dealers will replace the wheelchair lift positioning input cam, free of charge. The recall began October 10, 2018. Owners may contact Ricon customer service at 1-800-322-2884. Forest River's number for this recall is...
View full details →Recall 17V780000 — FUEL SYSTEM, DIESEL
| 810 vehicles affected
Defect: Forest River, Inc. (Forest River) is recalling certain 2017 Starcraft Bus Prodigy, Prodigy LP, and Quest school buses. The screws used to secure the floor in these buses may be too long and can damage the fuel lines underneath.
Consequence: If the fuel lines are damaged from the screws that are too long, fuel may leak and cause an engine stall, increasing the risk of a crash. Additionally, the leaking fuel may increase the risk of a fire.
Remedy: Forest River has notified owners, and dealers will inspect the fuel lines, replacing them as necessary, and will install shorter length screws to secure the floor, free of charge. The recall began on December 14, 2017. Owners may contact Starcraft...
View full details →Owner Complaints for the 2017 STARCRAFT BUS QUEST
3 complaints have been filed with NHTSA for the 2017 STARCRAFT BUS QUEST. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 1 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 1 | 0 | 0 | 0 | 0 |
| Service Brakes | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
1.PARKING BREAK IS NOT HOLDING AND STRETCHING THE CABLE REPLACED THE WHOLE UNIT AND IS DOING THE SAME THING AS THE OLD UNIT. 2. BODY CONTROL UNIT FAILS HAVE TO KEEP REPROGRAMMING UNITS OR HAVE TO KEEP BUYING NEW ONES. THIS CONTROLS EMISSIONS, ELECTRICAL, CLIMATE CONTROL, LIGHTING AND MORE. WE HAVE 9 BUSES IN OUR FLEET THAT THIS IS HAPPENING TO.*DT*JB*DT*DT*JB*DT*JB
1.PARKING BREAK IS NOT HOLDING AND STRETCHING THE CABLE REPLACED THE WHOLE UNIT AND IS DOING THE SAME THING AS THE OLD UNIT. 2. BODY CONTROL UNIT FAILS HAVE TO KEEP REPROGRAMMING UNITS OR HAVE TO KEEP BUYING NEW ONES. THIS CONTROLS EMISSIONS, ELECTRICAL, CLIMATE CONTROL, LIGHTING AND MORE. WE HAVE 9 BUSES IN OUR FLEET THAT THIS IS HAPPENING TO.*DT*JB*DT*DT*JB*DT*JB
1.PARKING BREAK IS NOT HOLDING AND STRETCHING THE CABLE REPLACED THE WHOLE UNIT AND IS DOING THE SAME THING AS THE OLD UNIT. 2. BODY CONTROL UNIT FAILS HAVE TO KEEP REPROGRAMMING UNITS OR HAVE TO KEEP BUYING NEW ONES. THIS CONTROLS EMISSIONS, ELECTRICAL, CLIMATE CONTROL, LIGHTING AND MORE. WE HAVE 9 BUSES IN OUR FLEET THAT THIS IS HAPPENING TO.*DT*JB*DT*DT*JB*DT*JB
Safety Rating for the 2017 STARCRAFT BUS QUEST
NHTSA has not yet tested the 2017 STARCRAFT BUS QUEST in its New Car Assessment Program.
Technical Service Bulletins for the 2017 STARCRAFT BUS QUEST
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2017 STARCRAFT BUS QUEST
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the STARCRAFT BUS QUEST
- 2012 STARCRAFT BUS QUEST — 0 complaints
- 2013 STARCRAFT BUS QUEST — 0 complaints
- 2014 STARCRAFT BUS QUEST — 0 complaints
- 2015 STARCRAFT BUS QUEST — 0 complaints
- 2016 STARCRAFT BUS QUEST — 0 complaints
- 2017 STARCRAFT BUS QUEST (current)
- 2018 STARCRAFT BUS QUEST — 0 complaints
- 2019 STARCRAFT BUS QUEST — 1 complaint
- 2020 STARCRAFT BUS QUEST — 0 complaints
- 2021 STARCRAFT BUS QUEST — 0 complaints
- 2022 STARCRAFT BUS QUEST — 0 complaints
Other STARCRAFT BUS Models
- STARCRAFT BUS ALL STAR — 0 total complaints
- STARCRAFT BUS ALL STAR XL — 0 total complaints
- STARCRAFT BUS ALLSTAR — 0 total complaints
- STARCRAFT BUS ALLSTAR MVP — 0 total complaints
- STARCRAFT BUS ALLSTAR XL — 0 total complaints
- STARCRAFT BUS ALLSTAR XL MVP — 0 total complaints
- STARCRAFT BUS ALLSTAR XLT — 0 total complaints
- STARCRAFT BUS AVALON — 0 total complaints