2013 SRT VIPER Visibilityglass Siderear Problems

WHILE DRIVING TO WORK ON SEPTEMBER 11, 2013 AT APPROXIMATELY 5:45 A.M., IN MY BRAND NEW DODGE VIPER GTS THAT I PURCHASED FOR AROUND $150,000 IN LATE AUGUST 2013, FROM AUTO NATION DODGE/CHRYSLER/JEEP/RAM IN SPRING, TX, WITH LESS THAN 1000 MILES ON IT, I MADE A NEWSPAPER STOP AT A CONVENIENCE STORE IN DAYTON, TX, THEN I CONTINUED ON HIGHWAY 90 WEST HEADED TO WORK. AFTER COMING OUT OF THE STORE FOG HAD DEVELOPED ON MY WINDSHIELD AND MY REAR GLASS SO I TURNED ON THE FRONT DEFOGGER TO DEFOG THE WINDSHIELD. AFTER THE WINDSHIELD WAS CLEARED I TURNED OFF THE FRONT DEFOGGER. NEXT, I TURNED ON THE REAR GLASS DEFOGGER TO DEFOG THE REAR GLASS. DURING THE DEFOGGING OF THE REAR GLASS I NOTICED SMOKE/SPARKS THAT I MISTAKEN FOR FOG EVAPORATING. AFTER ABOUT TWO MINUTES OF DEFOGGING AND TWO MILES OF DRIVING DOWN HIGHWAY 90 WEST THE REAR GLASS...

ON FRIDAY NOVEMBER 15TH I WAS DRIVING MY 2013 VIPER TO WORK, THE WEATHER WAS SUPPOSED TO BE BEAUTIFUL AND I WANTED TO ENJOY MY CAR. I NEEDED TO TURN ON THE REAR WINDOW DEFROSTER. WITHIN MINUTES THERE WAS A LOUD BANG AND MY REAR WINDSHIELD SHATTERED. THE INSIDE OF MY VEHICLE WAS COVERED WITH GLASS; I HAD GLASS INSIDE MY SHIRT. I HAD NO IDEA WHAT HAD HAPPENED. I THOUGHT SOMEONE HAD SHOT OUT THE REAR WINDOW WITH A BB GUN, THE NOISE WAS SO LOUD. I CALLED HERB CHAMBERS CHRYSLER JEEP DODGE OF DANVERS WHERE I HAD PURCHASED THE VEHICLE AND SPOKE TO [XXX], THE SERVICE MANAGER. I EXPLAINED TO HIM WHAT HAD HAPPENED. HE INFORMED ME THAT THIS WAS A ?KNOWN ISSUE? WITH THE NEW VIPER. HE STATED THAT THEY JUST REPAIRED A VIPER WITH A SIMILAR PROBLEM. I WAS SHOCKED THAT I HAD NOT BEEN INFORMED...