2003 SPRINTER 3500 — Problems, Recalls & Safety Data

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N/A

Safety Rating

2

Owner Complaints

2

Recalls

ACTIVE RECALL

4

Service Bulletins

0

Investigations

Overview of the 2003 SPRINTER 3500

The 2003 SPRINTER 3500 has received a total of 2 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with EQUIPMENT ADAPTIVE/MOBILITY, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE. 4 technical service bulletins have been issued by DAIMLERCHRYSLER MANUFACTURING INTL for this model year. The most commonly reported problem area is the Seat Belts (1 complaint).

Recalls for the 2003 SPRINTER 3500

NHTSA has recorded 2 recalls for the 2003 SPRINTER 3500, potentially affecting up to 615 vehicles.

Recall 08V134000 — EQUIPMENT ADAPTIVE/MOBILITY

| 334 vehicles affected

Defect: DAIMLER BUSES OF NORTH CAROLINA (DBNC) IS RECALLING 334 MY 2005-2006 SPRINTER 2500 AND MY 2003, 2005-2007 SPRINTER 3500 BUSES EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE BUSES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 404, "PLATFORM LIFT INSTALLATION IN MOTOR VEHICLES." THE THRESHOLD WARNING SYSTEM MAY NOT DETECT THE PRESENCE OF A...

Consequence: THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE UNINTENTIONALLY.

Remedy: DBNC IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFTS FREE OF CHARGE (PLEASE SEE 07E095). OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR DBNC AT 1-905-403-7807.

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Recall 03V082000 — AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

| 281 vehicles affected

Defect: ON CERTAIN VANS, A CAPACITOR WITHIN THE ELECTRONIC CONTROL UNIT FOR THE AIR BAG CAN CRACK AND THE AIR BAG MAY NOT ACTIVATE AS DESIGNED. THIS CONDITION IS SIGNALED TO THE DRIVER BY THE SRS-WARNING LAMP.

Consequence: THE AIR BAG MAY NOT DEPLOY CORRECTLY IN A CRASH, INCREASING THE RISK OF INJURY TO A SEAT OCCUPANT.

Remedy: DEALERS WILL REPLACE THE ELECTRONIC CONTROL UNIT FOR THE AIR BAG. OWNER NOTIFICATION BEGAN ON APRIL 14, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY...

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Owner Complaints for the 2003 SPRINTER 3500

2 complaints have been filed with NHTSA for the 2003 SPRINTER 3500. Below is a breakdown by vehicle component.

Most Recent Complaints

#10493560 | SEAT BELTS | | 120,250 miles
PASSENGER SEAT BELT KEPT LOCKING WHILE VAN WAS MOVING AND THEN WOULD NOT RETRACT AT ALL. DRIVER SIDE RETRACTS BUT VERY SLOWLY. *TR
#10393173 | TIRES | | N/A miles
2003 SPRINTER 3500 SHC, UNIT 1 AND UNIT 2 WERE WESTBOUND ON THE TURNPIKE WHEN A SET OF DUAL TIRES CAME OFF UNIT 1 AND STRUCK UNIT 2. BOTH UNITS SUBSEQUENTLY PULL OVER ON THE NORTH SHOULDER. *BF THE LEFT REAR DUALS SHEERED OFF THE HUB. (OHIO TRAFFIC CRASH REPORT # 10-0062-89)*JB UPDATED 03/29/11 *BF

Safety Rating for the 2003 SPRINTER 3500

NHTSA has not yet tested the 2003 SPRINTER 3500 in its New Car Assessment Program.

Technical Service Bulletins for the 2003 SPRINTER 3500

DAIMLERCHRYSLER MANUFACTURING INTL has issued 4 technical service bulletins (TSBs) for the 2003 SPRINTER 3500. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

Sprinter Septemb — SERVICE BRAKES

Status of Parts Ordering - Sprinter

Sprinter July 28 — EQUIPMENT

Status of Parts Ordering - Sprinter

Sprinter June 16 — AIR BAGS

Status of Parts Ordering - Sprinter

LI46 10-P-065829 — LANE DEPARTURE

Lane Keeping Assist: Fault message in instrument cluster, function not available.

NHTSA Investigations for the 2003 SPRINTER 3500

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the SPRINTER 3500

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Other SPRINTER Models

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