2021 SONDORS METACYCLE Power Train Problems

Motorcycle goes from Drive mode to Park mode and then doesn’t go back into drive mode. This happens while riding. Tried calling the sondors hotline but the company is bankrupt. Checked online and it seems multiple customers have this problem. This is highly unsafe.

Complete engine power failure while driving in traffic. Unable to engage powertrain. Vehicle would not enter drive mode. Vehicle completely disabled. Was stranded on side of the road in unsafe location There are several other reports on various message boards (Reddit, etc) of similar issues with Sondors Metacycles. There was no warning prior to this happening. sudden engine shutdown/failure.

I pulled away from my residence in the city and way generally under 25mph. When I finally reach a location that allowed for higher limits, the bike shut down the display and power to the wheels after it got up to 30mph. After the first occurrence, it would happen periodically without any kind of warning. I had to unlock the bike and restart it for each time it happened.

While operating the motorcycle on city streets at ~30MPH the motor suddenly stopped operating without warning. All accessory systems (lights, horn, alarm) continued to function, but powetrain systems stopped responding to input and no longer display status indicators: Park/Drive lights vanished from the display cluster, and motor kill switch no longer indicates its status. Throttle is non-responsive. The vehicle died in the middle of the street, surrounded by active lanes of traffic. I was left in a dangerous situation, and had to dismount the motorcycle and push it out of traffic. The manufacturer has yet to respond to my complaints. User reports on Reddit (/r/metacycle) suggest this sudden loss of power is not an uncommon problem with this vehicle.