2014 SMART FORTWO CONVERTIBLE ELECTR — Problems, Recalls & Safety Data
N/A
Safety Rating
2
Owner Complaints
1
Recall
2
Service Bulletins
0
Investigations
Overview of the 2014 SMART FORTWO CONVERTIBLE ELECTR
The 2014 SMART FORTWO CONVERTIBLE ELECTR has received a total of 2 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with STEERING. 2 technical service bulletins have been issued by Mercedes-Benz USA, LLC for this model year. The most commonly reported problem area is the Air Bags (1 complaint).
Recalls for the 2014 SMART FORTWO CONVERTIBLE ELECTR
NHTSA has recorded 1 recall for the 2014 SMART FORTWO CONVERTIBLE ELECTR, potentially affecting up to 5,058 vehicles.
Recall 15V192000 — STEERING
| 5,058 vehicles affected
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2014-2015 Smart Fortwo Coupes and Convertibles, and 2014 Fortwo Coupe Electric and Fortwo Convertible Electric vehicles. The affected vehicles have steering gear mounting bolts which may break during vehicle operation.
Consequence: If the steering gear mounting bolts break, vehicle handling could be affected, increasing the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will replace the steering gear mounting bolts, free of charge. The recall began on May 8, 2015. Owners may contact Smart customer service at 1-800-762-7887.
View full details →Owner Complaints for the 2014 SMART FORTWO CONVERTIBLE ELECTR
2 complaints have been filed with NHTSA for the 2014 SMART FORTWO CONVERTIBLE ELECTR. Below is a breakdown by vehicle component.
Most Recent Complaints
TL* THE CONTACT OWNS A 2014 SMART FORTWO CONVERTIBLE ELECTRIC VEHICLE. WHILE DRIVING 22 MPH, THE STEERING SEIZED AND THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED INJURIES TO THE SHOULDER AND NECK, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V192000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,200.
TL* THE CONTACT OWNS A 2014 SMART FORTWO CONVERTIBLE ELECTRIC VEHICLE. WHILE DRIVING 22 MPH, THE STEERING SEIZED AND THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED INJURIES TO THE SHOULDER AND NECK, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V192000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,200.
Safety Rating for the 2014 SMART FORTWO CONVERTIBLE ELECTR
NHTSA has not yet tested the 2014 SMART FORTWO CONVERTIBLE ELECTR in its New Car Assessment Program.
Technical Service Bulletins for the 2014 SMART FORTWO CONVERTIBLE ELECTR
Mercedes-Benz USA, LLC has issued 2 technical service bulletins (TSBs) for the 2014 SMART FORTWO CONVERTIBLE ELECTR. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
LI82.35-P-078467 — STRUCTURE:BODY
Complaint Washer fluid system leaks Cause Various possible causes: 1. Washer fluid reservoir itself. 2. Seal on washer fluid pump/washer fluid reservoir. 3. Washer fluid pump. 3.1. Distributor housing leaks. 3.2. Pump fitting leaks. 3.3. Washer fluid hose cannot be snapped into place on pump fitting. 3.4. Washer fluid hose...
LI46.40-P-055798 — STEERING
Creaking, grating or grunting noise while steering audible in the steering gear area. The noise can be transferred through the steering gear into the interior. The noise occurs, in particular, at high temperatures, e.g. in the summer.
NHTSA Investigations for the 2014 SMART FORTWO CONVERTIBLE ELECTR
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the SMART FORTWO CONVERTIBLE ELECTR
- 2014 SMART FORTWO CONVERTIBLE ELECTR (current)
Other SMART Models
- SMART FORTWO — 469 total complaints
- SMART FORTWO CABRIO — 36 total complaints
- SMART FORTWO COUPE — 26 total complaints
- SMART FORTWO COUPE ELECTRIC — 7 total complaints
- SMART FORTWO CABRIOLET — 2 total complaints
- SMART CABRIO — 0 total complaints
- SMART CABRIO ED — 0 total complaints
- SMART COUPE — 0 total complaints