2013 SKYLINE WEEKENDER Latcheslockslinkages Problems

4/25/2014, RECEIVED RECALL NOTICE FROM SKYLINE, ALONG WITH A SIMILAR LETTER FROM FASTEC INDUSTRIAL IN THE SAME ENVELOPE CONCERNING NHTSA #13V-652, INFORMING ME OF A POSSIBLE DEFECT OF THE DEADBOLT LOCK INSTALLED IN MY CAMPER FROM WESCO FASTEC INDUSTRIAL WITH INSTRUCTIONS OF WHAT TO CHECK FOR. I CHECKED AND MY LOCK, #HF-320, WAS LISTED IN THE RECALL. I IMMEDIATELY THAT SAME DAY SUBMITTED A CLAIM WITH THE COMPANY PER THEIR INSTRUCTIONS AN EMAIL CONFIRMATION LETTING ME KNOW THEY HAD RECEIVED MY CLAIM AND TO EXPECT MY ORDER TO SHIP IN APPROXIMATELY 3-4 WEEKS. 6/10/2014, I DID NOT RECEIVE MY LOCK YET SO I EMAILED FASTEC, LETTING THEM KNOW I ORIGINALLY EMAILED ON 4/25/2014 BUT HAVE NOT RECEIVED MY REPLACEMENT LOCK AND ASKED FOR A STATUS. I DID NOT HEAR BACK FROM THEM. MY WIFE HAD THEN EMAILED FASTEC SOMEWHERE AROUND JULY 1ST ASKING FOR A STATUS. 7/3/2014, FASTEC REPLIED,"I AM...