2010 SCION XB Structure Problems

The contact owns a 2010 Scion XB. The contact stated that while the vehicle was idling, the vehicle would shake and vibrate abnormally. The vehicle was taken to an independent mechanic who diagnosed that the motor mounts were faulty and needed to be replaced. The vehicle was not repaired. Additionally, while driving approximately 25 mph, the front passenger’s side axle failed causing the front passenger’s side of the vehicle to lower. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 225,000.

TL* THE CONTACT OWNS A 2010 TOYOTA SCION XB. THE CONTACT STATED THE INSTRUMENT PANEL WOULD NOT ILLUMINATE. THE DEALER ADVISED HE WAS UNFAMILIAR WITH THE FAILURE AND WAS UNABLE TO OFFER A REMEDY. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 1,100. UPDATED 06/21/10 *BF THE CONSUMER STATED THE BACK GROUND OF THE GAUGES ON THE INSTRUMENT PANEL WERE BLACK AND THE POINTERS AND NUMBERS WERE RED. IN DULL LIGHT AND AT NIGHT, WITH THE PANEL LIGHTS ON, EVERYTHING WAS VISIBLE. HOWEVER, AS DAY LIGHT BECAME BRIGHTER, THE ABILITY TO READ THE INSTRUMENT PANEL BECAME DIFFICULT. THE CONSUMER STATED THE PROBLEM IS NOT ELECTRICAL, HOWEVER THIS IS THE CLOSEST COMPONENT WE HAVE TO DESCRIBE THE INSTRUMENT PANEL. I ALSO CHOSE STRUCTURE AS A COMPONENT AS WELL, AS IT MAY JUST BE A DESIGN ISSUE. UPDATED 06/24/10. *JB