2023 RIVIAN EDV — Problems, Recalls & Safety Data
N/A
Safety Rating
14
Owner Complaints
2
Recalls
2
Service Bulletins
0
Investigations
Overview of the 2023 RIVIAN EDV
The 2023 RIVIAN EDV has received a total of 14 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with SEAT BELTS:PRETENSIONER, EXTERIOR LIGHTING:HEADLIGHTS. 2 technical service bulletins have been issued by Rivian Automotive, LLC for this model year. The most commonly reported problems involve the Seat Belts (10 complaints), Power Train (1 complaint), and Steering (1 complaint).
Recalls for the 2023 RIVIAN EDV
NHTSA has recorded 2 recalls for the 2023 RIVIAN EDV, potentially affecting up to 37,158 vehicles.
Recall 25V816000 — SEAT BELTS:PRETENSIONER
| 34,824 vehicles affected
Defect: Rivian Automotive, LLC (Rivian) is recalling certain 2022-2025 EDV vehicles. The driver's seat belt pretensioner cable may become damaged.
Consequence: A damaged seat belt pretensioner cable may not restrain the occupant as intended, increasing the risk of injury during a crash.
Remedy: Rivian has released an over-the-air (OTA) software update. In addition Rivian will inspect and replace the driver's seat belt pretensioner assembly as necessary, free of charge. Owner notification letters were mailed January 16, 2026. Owners may contact Rivian customer service...
View full details →Recall 24V367000 — EXTERIOR LIGHTING:HEADLIGHTS
| 2,334 vehicles affected
Defect: Rivian Automotive, LLC. (Rivian) is recalling certain 2023-2024 EDV, R1S, and R1T vehicles. The headlights may be improperly aimed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices and Associated Equipment."
Consequence: Improperly aimed headlights can result in insufficient illumination of the road, decreasing the driver's visibility and increasing the risk of a crash.
Remedy: Rivian will inspect and adjust the headlight alignment as necessary, free of charge. Owner notification letters were mailed June 28, 2024. Owners may contact Rivian customer service at 1-888-748-4264. Rivian's number for this recall is FSAM-1445.
View full details →Owner Complaints for the 2023 RIVIAN EDV
14 complaints have been filed with NHTSA for the 2023 RIVIAN EDV. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Seat Belts | 10 | 0 | 0 | 0 | 0 |
| Power Train | 1 | 0 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
| Suspension | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
During operation the seatbelt connection to the pretensioner fell apart. There is a plastic housing that the seatbelt anchor is connected to. That metal anchor came apart from inside of the plastic housing and could not be reconnected. Vehicle will need a new seatbelt installed. The pretensioner mounting cable is still intact, just the connection plate to the plastic housing failed. The attached image shows the plastic housing and mounting cable separated.
During inspection we found the rear axle of this vehicle has a crack through it traveling vertically through the axle. The break is on the driver side rear of the vehicle and extends about 80% up the entire axle width. The attached images are taken from the rear of the vehicle.
The seatbelt cable completely snapped- it's a huge metal cord and should not have failed.
The ANCHOR - SEAT BELT_PTP 1_5 PRE-TENSION POINT snaps on these vehicles very often
The seatbelt pretensioner failed in the Rivian EDV 700. This is a common problem and puts drivers at serious risk of injury or death in an accident. The pretensioner comes apart without warning. We have seen this on several of the Rivian EDV 700s in our fleet.
Safety Rating for the 2023 RIVIAN EDV
NHTSA has not yet tested the 2023 RIVIAN EDV in its New Car Assessment Program.
Technical Service Bulletins for the 2023 RIVIAN EDV
Rivian Automotive, LLC has issued 2 technical service bulletins (TSBs) for the 2023 RIVIAN EDV. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
RCA-26-24-001-2 — VISIBILITY/WIPER
FSAM-1408 - Rivian is initiating a customer satisfaction campaign for some model year 2022-2024 EDV vehicles which, to date, have been delivered solely to Amazon. These vehicles may have been manufactured with an HVAC blower that is subject to premature failure in regions with high ambient temperatures. Rivian will replace...
RCA-78-25-005-1 — ELECTRICAL SYSTEM
Rivian is initiating a customer satisfaction campaign for some model year 2022-2025 EDV and RCV vehicles. On these vehicles, the connection between the instrument panel harness and body harness could become corroded if it is exposed to liquid that is spilled in the instrument panel cup holder or adjacent areas....
NHTSA Investigations for the 2023 RIVIAN EDV
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the RIVIAN EDV
- 2022 RIVIAN EDV — 8 complaints
- 2023 RIVIAN EDV (current)
- 2024 RIVIAN EDV — 0 complaints
- 2025 RIVIAN EDV — 1 complaint
Other RIVIAN Models
- RIVIAN R1S — 224 total complaints
- RIVIAN R1T — 152 total complaints
- RIVIAN R 1 T — 1 total complaint
- RIVIAN RCV — 0 total complaints