2014 RAM C/V TRADESMAN Engine Problems

TL* THE CONTACT OWNS A 2014 RAM C/V TRADESMAN. WHILE DRIVING 55 MPH, THE VEHICLE SHOOK AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO KOONS TYSONS CHRYSLER DODGE JEEP RAM (2050 CHAIN BRIDGE RD, VIENNA, VA 22182) WHERE IT WAS DIAGNOSED THAT THE DRIVER'S SIDE CYLINDER HEAD BLEW OUT AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE PART WAS ON BACKORDER AND WOULD NOT BE AVAILABLE UNTIL LATE DECEMBER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,412.

THIS IS A FLEET VEHICLE USED FOR SECURITY SYSTEMS INSTALLATION. IN JUNE OF 2016 DRIVER NOTICED LARGE POOL OF ENGINE OIL ON THE GROUND UNDER THE PARKED TRUCK. THE TOP OF THE ENGINE HAD OIL POOLED UNDER MANIFOLD AND THE LEAK APPEARED TO BE COMING FROM THE OIL PRESSURE SENSOR. CLEANED THE ENGINE AND REPLACED THE SENSOR. THE TRUCK HAD 45,612 MILES ON THE ODOMETER AT THIS TIME. OIL LEAKAGE DETECTED SEVERAL TIMES SINCE BUT ORIGIN OF LEAK COULDN'T BE FOUND. ON 24 JANUARY 2019 THE TECHNICIAN WHO OPERATES THIS VEHICLE CAME OUT TO GO TO WORK AND NOTICED A LARGE POOL OF ENGINE OIL IN THE DRIVEWAY UNDER HIS TRUCK. HE CHECKED THE ENGINE OIL LEVEL AND THERE WAS NO OIL SHOWING ON DIPSTICK. HE ADDED OIL TO THE ENGINE AND TOOK THE TRUCK TO A CHRYSLER DEALERSHIP A COUPLE OF MILES FROM HIS HOME. A SERVICE ADVISOR CALLED...