2024 RAM 4500 — Problems, Recalls & Safety Data
N/A
Safety Rating
2
Owner Complaints
2
Recalls
18
Service Bulletins
0
Investigations
Overview of the 2024 RAM 4500
The 2024 RAM 4500 has received a total of 2 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 4 recall campaigns affecting this vehicle, covering issues with AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE, STEERING:COLUMN, STEERING:STEERING CONTROL MODULE. 18 technical service bulletins have been issued by Chrysler (FCA US, LLC) for this model year. The most commonly reported problem area is the Power Train (1 complaint).
Recalls for the 2024 RAM 4500
NHTSA has recorded 4 recalls for the 2024 RAM 4500, potentially affecting up to 446,830 vehicles.
Recall 24V199000 — AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
| 38,164 vehicles affected
Defect: Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager...
Consequence: An air bag that does not deploy in a crash can increase the risk of injury.
Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US,...
View full details →Recall 24V199000 — STEERING:COLUMN
| 38,164 vehicles affected
Defect: Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager...
Consequence: An air bag that does not deploy in a crash can increase the risk of injury.
Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US,...
View full details →Recall 23V799000 — STEERING:STEERING CONTROL MODULE
| 185,251 vehicles affected
Defect: Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn...
Consequence: Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.
Remedy: Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA...
View full details →Recall 23V799000 — EXTERIOR LIGHTING
| 185,251 vehicles affected
Defect: Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn...
Consequence: Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.
Remedy: Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA...
View full details →Owner Complaints for the 2024 RAM 4500
2 complaints have been filed with NHTSA for the 2024 RAM 4500. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Power Train | 1 | 1 | 0 | 1 | 0 |
| Steering | 1 | 1 | 0 | 1 | 0 |
Most Recent Complaints
The contact owned a 2024 Ram 4500. The contact stated while driving 50 MPH, the vehicle hit the expansion joints and wobbled. The contact stated that the vehicle then experienced the Death Wobble and unintendedly pulled to the left, causing the contact to lose control of the steering wheel while driving on a curvy road. Additionally, the brake pedal was depressed but traveled to the floorboard, and the vehicle failed to respond. The contact stated that as the vehicle was approaching the guard rail, he attempted to make a right turn to avoid the guard rail, but the vehicle continued to pull to the left, and the front driver's side axle housing that had detached hit a road barrier, causing the front end of the vehicle to hit the guard rail. The vehicle then crossed the entrance ramp, and the front driver's side of the vehicle crashed into the guard rail located on the left side of the ramp. The contact stated that the front driver's side axle housing separated from the vehicle. The air bags failed to deploy. The ambulance transported the contact to the hospital, where the contact was informed he had sustained a secondary whiplash, back bruises, and left knee injury. The vehicle was towed and totaled by the insurance company. A police report was filed, but the contact did not have the police report information available. The dealer was not notified of the failure. The manufacturer was notified of the failure and sent a field engineer, who diagnosed the vehicle. The manufacturer later informed the contact that based on the engineer's report, the failure was not due to a factory defect. No further assistance was provided. The failure mileage was approximately 11,105.
The contact owned a 2024 Ram 4500. The contact stated while driving 50 MPH, the vehicle hit the expansion joints and wobbled. The contact stated that the vehicle then experienced the Death Wobble and unintendedly pulled to the left, causing the contact to lose control of the steering wheel while driving on a curvy road. Additionally, the brake pedal was depressed but traveled to the floorboard, and the vehicle failed to respond. The contact stated that as the vehicle was approaching the guard rail, he attempted to make a right turn to avoid the guard rail, but the vehicle continued to pull to the left, and the front driver's side axle housing that had detached hit a road barrier, causing the front end of the vehicle to hit the guard rail. The vehicle then crossed the entrance ramp, and the front driver's side of the vehicle crashed into the guard rail located on the left side of the ramp. The contact stated that the front driver's side axle housing separated from the vehicle. The air bags failed to deploy. The ambulance transported the contact to the hospital, where the contact was informed he had sustained a secondary whiplash, back bruises, and left knee injury. The vehicle was towed and totaled by the insurance company. A police report was filed, but the contact did not have the police report information available. The dealer was not notified of the failure. The manufacturer was notified of the failure and sent a field engineer, who diagnosed the vehicle. The manufacturer later informed the contact that based on the engineer's report, the failure was not due to a factory defect. No further assistance was provided. The failure mileage was approximately 11,105.
Safety Rating for the 2024 RAM 4500
NHTSA has not yet tested the 2024 RAM 4500 in its New Car Assessment Program.
Technical Service Bulletins for the 2024 RAM 4500
Chrysler (FCA US, LLC) has issued 18 technical service bulletins (TSBs) for the 2024 RAM 4500. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
S258A000025 — ELECTRICAL SYSTEM
Customer states Navigation is inaccurate, showing in wrong city or state.
S2516000001 — POWER TRAIN
Driveline Vibration. Prop Shaft Diagnostic Information.
S2522000001 — WHEELS
TPMS Handling & Installation Best Practices
9100508 — UNKNOWN OR OTHER
"6 CONTROL UNIT, Diesel Exhaust Customer complaints with malfunction light illuminated on 2019 thru 2024 MY DJ / D2 / DD / DP vehicles with 6.7L (ETL / ETM / ETN) built on or before October 15,2024 and exhibiting DTCs P21C4-00 (Reductant Line Heater Relay Control Circuit High) and /...
103772 — ELECTRICAL SYSTEM
SWITCH - STEERING WHEEL RIGHT & LEFT
08-046-25 REV.A — ELECTRICAL SYSTEM
Flash: Radio Frequency Hub Module (RFHM) Updates Customers may experience one or more of the following: ● Wired Remote Start (WRS) may have to be pressed twice to shut the engine off. ● WRS feature unable to turn off the engine when using the WRS button.
08-045-25 — ELECTRICAL SYSTEM
"Flash: Radio Frequency Hub Module (RFHM) Updates Customers may experience one or more of the following: ● **Wired Remote Start (WRS) may have to be pressed twice to shut the engine off.** ● WRS feature unable to turn off the engine when using the WRS button This bulletin involves updating...
9100493 — STRUCTURE:BODY
SWITCH AND BEZEL Front Door Before replacing the Window Switch/Mirror Switch, please follow these steps: 1.- Check for what DTC are detected and take proper steps acceding to the DTC's. 2.- Make sure all the switches are properly connected to their harness, disconnect the switch and reconnect it. 3.- Review...
S2424000007 — UNKNOWN OR OTHER
Driver Side Air Vent No Air Flow
08-184-24 — ELECTRICAL SYSTEM
"Flash: Radio Frequency Hub Module (RFHM) Updates Customers may experience the following: ● Wired Remote Start (WRS) feature unable to turn off the engine when using the WRS button. This bulletin involves updating the RFHM module with the latest available software."
Showing 10 of 18 technical service bulletins.
NHTSA Investigations for the 2024 RAM 4500
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the RAM 4500
- 2019 RAM 4500 — 8 complaints
- 2020 RAM 4500 — 4 complaints
- 2021 RAM 4500 — 0 complaints
- 2022 RAM 4500 — 3 complaints
- 2023 RAM 4500 — 0 complaints
- 2024 RAM 4500 (current)
- 2025 RAM 4500 — 0 complaints
- 2026 RAM 4500 — 0 complaints
Other RAM Models
- RAM 1500 — 15,786 total complaints
- RAM 2500 — 7,223 total complaints
- RAM 3500 — 3,311 total complaints
- RAM PROMASTER — 739 total complaints
- RAM 5500 — 194 total complaints
- RAM PROMASTER CITY — 139 total complaints
- RAM PROMASTER 2500 — 52 total complaints
- RAM PROMASTER 3500 — 30 total complaints