2024 PREVOST H3-45 — Problems, Recalls & Safety Data
N/A
Safety Rating
2
Owner Complaints
7
Recalls
3
Service Bulletins
0
Investigations
Overview of the 2024 PREVOST H3-45
The 2024 PREVOST H3-45 has received a total of 2 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 17 recall campaigns affecting this vehicle, covering issues with EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR LIFT/RAMP. 3 technical service bulletins have been issued by Prevost Car (US) Inc. for this model year. The most commonly reported problem area is the Electrical System (1 complaint).
Recalls for the 2024 PREVOST H3-45
NHTSA has recorded 17 recalls for the 2024 PREVOST H3-45, potentially affecting up to 21,895 vehicles.
Recall 24V523000 — EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR LIFT/RAMP
| 2,653 vehicles affected
Defect: Prevost Car (US) Inc. (Prevost) is recalling certain 2005-2024 X3-45, 2017-2019 and 2021-2023 X3-45 Commuter, 2006-2007, 2014, and 2018 H3-41, 2005-2020 and 2022-2024 H3-45, and 2019 H3-45 VIP buses equipped with a wheelchair lift. The wheelchair platform bridging device may be too steep, which can cause the wheelchair to become unstable. As such, these vehicles fail to comply with the...
Consequence: An unstable wheelchair increases the risk of injury to lift occupants.
Remedy: Prevost will replace the wheelchair lift bridging device, free of charge. Owner letters were mailed April 25, 2025. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-26.
View full details →Recall 24V523000 — EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR LIFT/RAMP
| 2,653 vehicles affected
Defect: Prevost Car (US) Inc. (Prevost) is recalling certain 2005-2024 X3-45, 2017-2019 and 2021-2023 X3-45 Commuter, 2006-2007, 2014, and 2018 H3-41, 2005-2020 and 2022-2024 H3-45, and 2019 H3-45 VIP buses equipped with a wheelchair lift. The wheelchair platform bridging device may be too steep, which can cause the wheelchair to become unstable. As such, these vehicles fail to comply with the...
Consequence: An unstable wheelchair increases the risk of injury to lift occupants.
Remedy: Prevost will replace the wheelchair lift bridging device, free of charge. Owner letters were mailed April 25, 2025. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-26.
View full details →Recall 24V523000 — EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR LIFT/RAMP
| 2,653 vehicles affected
Defect: Prevost Car (US) Inc. (Prevost) is recalling certain 2005-2024 X3-45, 2017-2019 and 2021-2023 X3-45 Commuter, 2006-2007, 2014, and 2018 H3-41, 2005-2020 and 2022-2024 H3-45, and 2019 H3-45 VIP buses equipped with a wheelchair lift. The wheelchair platform bridging device may be too steep, which can cause the wheelchair to become unstable. As such, these vehicles fail to comply with the...
Consequence: An unstable wheelchair increases the risk of injury to lift occupants.
Remedy: Prevost will replace the wheelchair lift bridging device, free of charge. Owner letters were mailed April 25, 2025. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-26.
View full details →Recall 24V523000 — EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR LIFT/RAMP
| 2,653 vehicles affected
Defect: Prevost Car (US) Inc. (Prevost) is recalling certain 2005-2024 X3-45, 2017-2019 and 2021-2023 X3-45 Commuter, 2006-2007, 2014, and 2018 H3-41, 2005-2020 and 2022-2024 H3-45, and 2019 H3-45 VIP buses equipped with a wheelchair lift. The wheelchair platform bridging device may be too steep, which can cause the wheelchair to become unstable. As such, these vehicles fail to comply with the...
Consequence: An unstable wheelchair increases the risk of injury to lift occupants.
Remedy: Prevost will replace the wheelchair lift bridging device, free of charge. Owner letters were mailed April 25, 2025. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-26.
View full details →Recall 24V523000 — EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR LIFT/RAMP
| 2,653 vehicles affected
Defect: Prevost Car (US) Inc. (Prevost) is recalling certain 2005-2024 X3-45, 2017-2019 and 2021-2023 X3-45 Commuter, 2006-2007, 2014, and 2018 H3-41, 2005-2020 and 2022-2024 H3-45, and 2019 H3-45 VIP buses equipped with a wheelchair lift. The wheelchair platform bridging device may be too steep, which can cause the wheelchair to become unstable. As such, these vehicles fail to comply with the...
Consequence: An unstable wheelchair increases the risk of injury to lift occupants.
Remedy: Prevost will replace the wheelchair lift bridging device, free of charge. Owner letters were mailed April 25, 2025. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-26.
View full details →Recall 24V523000 — EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR LIFT/RAMP
| 2,653 vehicles affected
Defect: Prevost Car (US) Inc. (Prevost) is recalling certain 2005-2024 X3-45, 2017-2019 and 2021-2023 X3-45 Commuter, 2006-2007, 2014, and 2018 H3-41, 2005-2020 and 2022-2024 H3-45, and 2019 H3-45 VIP buses equipped with a wheelchair lift. The wheelchair platform bridging device may be too steep, which can cause the wheelchair to become unstable. As such, these vehicles fail to comply with the...
Consequence: An unstable wheelchair increases the risk of injury to lift occupants.
Remedy: Prevost will replace the wheelchair lift bridging device, free of charge. Owner letters were mailed April 25, 2025. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-26.
View full details →Recall 24V523000 — EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR LIFT/RAMP
| 2,653 vehicles affected
Defect: Prevost Car (US) Inc. (Prevost) is recalling certain 2005-2024 X3-45, 2017-2019 and 2021-2023 X3-45 Commuter, 2006-2007, 2014, and 2018 H3-41, 2005-2020 and 2022-2024 H3-45, and 2019 H3-45 VIP buses equipped with a wheelchair lift. The wheelchair platform bridging device may be too steep, which can cause the wheelchair to become unstable. As such, these vehicles fail to comply with the...
Consequence: An unstable wheelchair increases the risk of injury to lift occupants.
Remedy: Prevost will replace the wheelchair lift bridging device, free of charge. Owner letters were mailed April 25, 2025. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-26.
View full details →Recall 23V889000 — EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR LIFT/RAMP
| 2,100 vehicles affected
Defect: Prevost Car (US) Inc. (Prevost) is recalling certain 2014 and 2018 H3-41, 2013-2024 H3-45, 2012-2024 X3-45, and 2017-2023 X3-45 Commuter vehicles. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."
Consequence: Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.
Remedy: Prevost will replace the red beacons, free of charge. Owner letters were mailed September 16, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-03.
View full details →Recall 24V213000 — FUEL SYSTEM, DIESEL: PRE-HEATER
| 37 vehicles affected
Defect: Prevost Car (US) Inc. (Prevost) is recalling certain 2010 H3-45 VIP, 2024 H3-45 and X3-45 vehicles. The coolant heaters may generate excessive exhaust gas and overheat.
Consequence: Excessive exhaust gas may increase the risk of carbon monoxide poisoning, and an overheating heater increases the risk of a fire. Additionally, a vehicle fire may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
Remedy: Vehicle owners are advised not to operate the heaters until they have been repaired. Prevost will inspect the coolant heaters, replace the damaged components, and clean the heater's internal components, as necessary. In addition, Prevost will adjust the air to...
View full details →Recall 24V213000 — EQUIPMENT
| 37 vehicles affected
Defect: Prevost Car (US) Inc. (Prevost) is recalling certain 2010 H3-45 VIP, 2024 H3-45 and X3-45 vehicles. The coolant heaters may generate excessive exhaust gas and overheat.
Consequence: Excessive exhaust gas may increase the risk of carbon monoxide poisoning, and an overheating heater increases the risk of a fire. Additionally, a vehicle fire may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
Remedy: Vehicle owners are advised not to operate the heaters until they have been repaired. Prevost will inspect the coolant heaters, replace the damaged components, and clean the heater's internal components, as necessary. In addition, Prevost will adjust the air to...
View full details →Recall 24V179000 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
| 79 vehicles affected
Defect: Prevost Car (US) Inc. (Prevost) is recalling certain 2024 H3-45 and H3-45 VIP vehicles. The grommet that protects the battery cables passing through a metallic panel was improperly installed, allowing the cables to chafe on the edges of the panel and potentially short circuit.
Consequence: An electrical short circuit increases the risk of a fire. Additionally, a vehicle fire may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
Remedy: Prevost will inspect and reinstall the grommet, if necessary, free of charge. Owner notification letters were mailed April 8, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-12.
View full details →Recall 23V805000 — STRUCTURE:BODY:BUMPERS
| 183 vehicles affected
Defect: Prevost Car (US) Inc. (Prevost) is recalling certain 2024 H3-45 and 2022-2024 H3-45 VIP motorcoaches equipped with Prevost Driver Assist. The radar sensor may be obstructed by an incorrect front bumper trim panel, causing the driver assist system to not function properly.
Consequence: A driver assist system that does not function properly may engage the brakes unexpectedly or fail to engage the brakes as intended, increasing the risk of a crash.
Remedy: Prevost will inspect and replace the front bumper panel as necessary, free of charge. Owner notification letters were mailed January 23, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-43.
View full details →Recall 23V805000 — FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
| 183 vehicles affected
Defect: Prevost Car (US) Inc. (Prevost) is recalling certain 2024 H3-45 and 2022-2024 H3-45 VIP motorcoaches equipped with Prevost Driver Assist. The radar sensor may be obstructed by an incorrect front bumper trim panel, causing the driver assist system to not function properly.
Consequence: A driver assist system that does not function properly may engage the brakes unexpectedly or fail to engage the brakes as intended, increasing the risk of a crash.
Remedy: Prevost will inspect and replace the front bumper panel as necessary, free of charge. Owner notification letters were mailed January 23, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-43.
View full details →Recall 23V761000 — ELECTRICAL SYSTEM
| 204 vehicles affected
Defect: Prevost Car (US) Inc. (Prevost) is recalling certain 2024 H3-45, 2023-2024 H3-45 VIP, X3-45 VIP, X3-45 VIP Entertainer, and 2023 X3-45 motor coaches. The grid heater cables that connect to the relay may have a loose connection and cause the relay to overheat.
Consequence: A relay that overheats can increase the risk of a fire.
Remedy: Prevost will inspect and replace damaged components, and tighten the grid heater relay nuts, as necessary, free of charge. Owner notification letters were mailed December 30, 2023. Owners may contact Prevost customer service at 1-908-222-7211. Prevost's number for this recall...
View full details →Recall 23V761000 — ELECTRICAL SYSTEM
| 204 vehicles affected
Defect: Prevost Car (US) Inc. (Prevost) is recalling certain 2024 H3-45, 2023-2024 H3-45 VIP, X3-45 VIP, X3-45 VIP Entertainer, and 2023 X3-45 motor coaches. The grid heater cables that connect to the relay may have a loose connection and cause the relay to overheat.
Consequence: A relay that overheats can increase the risk of a fire.
Remedy: Prevost will inspect and replace damaged components, and tighten the grid heater relay nuts, as necessary, free of charge. Owner notification letters were mailed December 30, 2023. Owners may contact Prevost customer service at 1-908-222-7211. Prevost's number for this recall...
View full details →Recall 23V761000 — ELECTRICAL SYSTEM
| 204 vehicles affected
Defect: Prevost Car (US) Inc. (Prevost) is recalling certain 2024 H3-45, 2023-2024 H3-45 VIP, X3-45 VIP, X3-45 VIP Entertainer, and 2023 X3-45 motor coaches. The grid heater cables that connect to the relay may have a loose connection and cause the relay to overheat.
Consequence: A relay that overheats can increase the risk of a fire.
Remedy: Prevost will inspect and replace damaged components, and tighten the grid heater relay nuts, as necessary, free of charge. Owner notification letters were mailed December 30, 2023. Owners may contact Prevost customer service at 1-908-222-7211. Prevost's number for this recall...
View full details →Recall 23V474000 — EXTERIOR LIGHTING:TURN SIGNAL
| 93 vehicles affected
Defect: Prevost Car (US) Inc. (Prevost) is recalling certain 2023-2024 H3-45 and 2022-2024 H3-45 VIP vehicles. The right front turn signal light may fail when the turn signal or hazard warning lights are activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: An inoperative front turn signal may not notify other drivers of a turning vehicle, while inoperative hazard warning lights reduce the vehicle visibility to other drivers, both increasing the risk of a crash.
Remedy: Prevost will install enhanced headlight wiring that includes additional resistors, free of charge. Owner notification letters were mailed August 30, 2023. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-19.
View full details →Owner Complaints for the 2024 PREVOST H3-45
2 complaints have been filed with NHTSA for the 2024 PREVOST H3-45. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 1 | 0 | 0 | 0 | 0 |
| Seat Belts | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
2024 and 2025 Prevost motorcoaches have developed 3 issues that i have concerns with. - 120V AC electrical outlets that break and expose the live power circuit. and create a passenger electrocution hazard. - 120V AC electrical outlet covers that fracture and fall off also expose live electrical circuits. - Passenger seat belt latches that fail in such a way they cannot be securely latched, 2 part numbers for different locations. 120VAC electrical outlet Prevost Part number 565204 12 month fail quantity= 56 Passenger seat belt latches Part Number 867842 12 month fail quantity = 24 Passenger seat belt latches Part Number 868154 12 month fail rate quantity =17 Passenger seat electrical outlet cover Part Number 868292 12 month fail rate = 160
2024 and 2025 Prevost motorcoaches have developed 3 issues that i have concerns with. - 120V AC electrical outlets that break and expose the live power circuit. and create a passenger electrocution hazard. - 120V AC electrical outlet covers that fracture and fall off also expose live electrical circuits. - Passenger seat belt latches that fail in such a way they cannot be securely latched, 2 part numbers for different locations. 120VAC electrical outlet Prevost Part number 565204 12 month fail quantity= 56 Passenger seat belt latches Part Number 867842 12 month fail quantity = 24 Passenger seat belt latches Part Number 868154 12 month fail rate quantity =17 Passenger seat electrical outlet cover Part Number 868292 12 month fail rate = 160
Safety Rating for the 2024 PREVOST H3-45
NHTSA has not yet tested the 2024 PREVOST H3-45 in its New Car Assessment Program.
Technical Service Bulletins for the 2024 PREVOST H3-45
Prevost Car (US) Inc. has issued 3 technical service bulletins (TSBs) for the 2024 PREVOST H3-45. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
WB23-27 — UNKNOWN OR OTHER
On the vehicles affected by this bulletin, parcel rack door decals need to be changed.
WB23-27 — STRUCTURE:BODY:DOOR
On the vehicles affected by this bulletin, parcel rack door decals need to be changed.
WB23-37 — VISIBILITY
On the vehicles affected by this bulletin, the wiper motor harness needs a modification to avoid connector terminals corrosion.
NHTSA Investigations for the 2024 PREVOST H3-45
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the PREVOST H3-45
- 2019 PREVOST H3-45 — 0 complaints
- 2020 PREVOST H3-45 — 0 complaints
- 2021 PREVOST H3-45 — 0 complaints
- 2022 PREVOST H3-45 — 0 complaints
- 2023 PREVOST H3-45 — 0 complaints
- 2024 PREVOST H3-45 (current)
- 2025 PREVOST H3-45 — 0 complaints
- 2026 PREVOST H3-45 — 0 complaints
Other PREVOST Models
- PREVOST XLII-40MTH — 4 total complaints
- PREVOST H345 — 3 total complaints
- PREVOST H3-40 — 2 total complaints
- PREVOST LE MIRAGE XL 2 — 2 total complaints
- PREVOST LE MIRAGE XL-45 — 2 total complaints
- PREVOST H3-45VIP — 1 total complaint
- PREVOST LE MIRAGE — 1 total complaint
- PREVOST XLII — 1 total complaint