2020 PORSCHE CAYENNE S — Problems, Recalls & Safety Data
N/A
Safety Rating
1
Owner Complaint
1
Recall
12
Service Bulletins
0
Investigations
Overview of the 2020 PORSCHE CAYENNE S
The 2020 PORSCHE CAYENNE S has received a total of 1 safety complaint filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER, SEATS. 12 technical service bulletins have been issued by Porsche Cars North America, Inc. for this model year. The most commonly reported problem area is the Power Train (1 complaint).
Recalls for the 2020 PORSCHE CAYENNE S
NHTSA has recorded 2 recalls for the 2020 PORSCHE CAYENNE S, potentially affecting up to 272 vehicles.
Recall 21V318000 — AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
| 136 vehicles affected
Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2021 Cayenne GTS, Cayenne GTS Coupe, 2020-2021 Cayenne Coupe, Cayenne S Coupe, Cayenne E-Hybrid Coupe vehicles. The passenger seat back heating element was not installed and may impact the calibration of the Occupant Classification System.
Consequence: The front passenger air bag may fail to deploy, increasing the risk of injury.
Remedy: Dealers will install a heating element, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AMB0.
View full details →Recall 21V318000 — SEATS
| 136 vehicles affected
Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2021 Cayenne GTS, Cayenne GTS Coupe, 2020-2021 Cayenne Coupe, Cayenne S Coupe, Cayenne E-Hybrid Coupe vehicles. The passenger seat back heating element was not installed and may impact the calibration of the Occupant Classification System.
Consequence: The front passenger air bag may fail to deploy, increasing the risk of injury.
Remedy: Dealers will install a heating element, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AMB0.
View full details →Owner Complaints for the 2020 PORSCHE CAYENNE S
1 complaint has been filed with NHTSA for the 2020 PORSCHE CAYENNE S. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Power Train | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2020 Porsche Cayenne S. The contact stated while driving approximately 10 MPH, there was a rough hard deceleration. The contact stated that the vehicle lurched forward causing the driver to apply the brakes. The check engine warning light was illuminated. The vehicle was taken to the local dealer where the contact was informed that there might be a possible software patch soon. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 1,100.
Safety Rating for the 2020 PORSCHE CAYENNE S
NHTSA has not yet tested the 2020 PORSCHE CAYENNE S in its New Car Assessment Program.
Technical Service Bulletins for the 2020 PORSCHE CAYENNE S
Porsche Cars North America, Inc. has issued 12 technical service bulletins (TSBs) for the 2020 PORSCHE CAYENNE S. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
No. 2009.3 — ENGINE AND ENGINE COOLING
Instructions on advanced technical information for the downstream oxygen sensor error
PIWIS2302g — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Information on PIWIS tester update 42.250.045
No. 2229.5 — ELECTRICAL SYSTEM
Instructions on advanced technical information for the Cayenne and 911. An update to the conbox current draw discharges 12v battery.
No. 112-22 — ENGINE AND ENGINE COOLING
Technical information for WNH1 - reprogramming of the DME control unit
WNH1 — ENGINE AND ENGINE COOLING
Porsche intranet posting with information on reprogramming the DME control unit
No. 2229 — ELECTRICAL SYSTEM
Instructions on advanced technical information for the Cayenne and 911 - conbox current draw discharges 12v battery
No. 38-21 — ELECTRICAL SYSTEM
Information on Checking Software Version on Porsche mobile chargers and Updating it if Necessary Before Delivery to Customers.
No. 03-21 — ENGINE AND ENGINE COOLING
Instructions on how to remedy a check engine error message that "Oxygen sensor Downstream of Catalytic Converter - Signal Too Slow from Lean to Rich" in the new Cayenne S.
122-V2Z6E-05 — ENGINE AND ENGINE COOLING
Instructions for retrofitting the sports exhaust system in silver or black on the Cayenne S.
122-V2W7U-12 — EQUIPMENT ADAPTIVE/MOBILITY
Resubmitting at request of Mr. Bernard Hardgrave. Instructions on how to rework the exhaust system on the Cayenne S in the every that there is a buzzing noise from the Exhaust system during deceleration.
Showing 10 of 12 technical service bulletins.
NHTSA Investigations for the 2020 PORSCHE CAYENNE S
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the PORSCHE CAYENNE S
- 2015 PORSCHE CAYENNE S — 0 complaints
- 2018 PORSCHE CAYENNE S — 0 complaints
- 2019 PORSCHE CAYENNE S — 0 complaints
- 2020 PORSCHE CAYENNE S (current)
- 2021 PORSCHE CAYENNE S — 0 complaints
- 2022 PORSCHE CAYENNE S — 0 complaints
- 2023 PORSCHE CAYENNE S — 0 complaints
- 2024 PORSCHE CAYENNE S — 0 complaints
Other PORSCHE Models
- PORSCHE CAYENNE — 629 total complaints
- PORSCHE TAYCAN — 378 total complaints
- PORSCHE MACAN — 245 total complaints
- PORSCHE BOXSTER — 219 total complaints
- PORSCHE 911 — 173 total complaints
- PORSCHE PANAMERA — 153 total complaints
- PORSCHE 911 TURBO — 89 total complaints
- PORSCHE 911 GT3 — 67 total complaints