2011 PORSCHE CAYENNE (E2) — Problems, Recalls & Safety Data
N/A
Safety Rating
8
Owner Complaints
0
Recalls
7
Service Bulletins
0
Investigations
Overview of the 2011 PORSCHE CAYENNE (E2)
The 2011 PORSCHE CAYENNE (E2) has received a total of 8 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). 7 technical service bulletins have been issued by Porsche Cars North America, Inc. for this model year. The most commonly reported problems involve the Electrical System (2 complaints), Engine And Engine Cooling (2 complaints), and Power Train (2 complaints).
Recalls for the 2011 PORSCHE CAYENNE (E2)
There are no recalls on file with NHTSA for the 2011 PORSCHE CAYENNE (E2). No Active Recalls
Owner Complaints for the 2011 PORSCHE CAYENNE (E2)
8 complaints have been filed with NHTSA for the 2011 PORSCHE CAYENNE (E2). Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 2 | 0 | 0 | 0 | 0 |
| Engine And Engine Cooling | 2 | 0 | 0 | 0 | 0 |
| Power Train | 2 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
THE FACTORY PROGRAMMING OF THE COMPUTER AND SPEED CONTROL IS INCORRECT. PORSCHE STATES THAT THE VEHICLE IS OPERATING WITHIN CHARACTERISTICS AND SPECIFICATIONS [AND ACCORDING TO US LAW A VARIANCE OF UP TO 18% IS ALLOWED IN THE SPEEDOMETER.] HOWEVER, PORSCHE HAS TAKEN THE US LAW TO MEAN THAT IT IS ALLOWED TO INTENTIONALLY PROGRAM ITS COMPUTERS TO THE SAME SPECIFICATIONS AS ANALOG GAUGES. PORSCHE CANNOT DEMONSTRATE THAT THE INACCURACY IN THE SPEEDOMETER IS NOT EFFECTING THE HYBRID OPERATIONS OF THE VEHICLE. THE INACCURATE SPEED READING MAY ALSO CREATE INACCURATE ODOMETER READINGS. IN ADDITION THE VEHICLE HAS PROBLEMS WITH HARD BRAKING WHICH IS ESPECIALLY PRONOUNCED WHEN THE VEHICLE IS UNDER CRUISE CONTROL. AND IN CERTAIN INSTANCES THERE IS LAG ON ACCELERATION. PORSCHE HAS REFUSED TO REPROGRAM THE SPEEDOMETER CONTROLS TO ACTUAL SPEED. GIVEN THAT THE ONLY PROBLEMS ON THE VEHICLE ARE RELATED TO THE SPEED OF THE VEHICLE, IT SEEMS THAT PORSCHE SHOULD BE CAPABLE OF PROVIDING A SOLUTION BY REPROGRAMMING THE ONBOARD COMPUTERS. *TT
THE FACTORY PROGRAMMING OF THE COMPUTER AND SPEED CONTROL IS INCORRECT. PORSCHE STATES THAT THE VEHICLE IS OPERATING WITHIN CHARACTERISTICS AND SPECIFICATIONS [AND ACCORDING TO US LAW A VARIANCE OF UP TO 18% IS ALLOWED IN THE SPEEDOMETER.] HOWEVER, PORSCHE HAS TAKEN THE US LAW TO MEAN THAT IT IS ALLOWED TO INTENTIONALLY PROGRAM ITS COMPUTERS TO THE SAME SPECIFICATIONS AS ANALOG GAUGES. PORSCHE CANNOT DEMONSTRATE THAT THE INACCURACY IN THE SPEEDOMETER IS NOT EFFECTING THE HYBRID OPERATIONS OF THE VEHICLE. THE INACCURATE SPEED READING MAY ALSO CREATE INACCURATE ODOMETER READINGS. IN ADDITION THE VEHICLE HAS PROBLEMS WITH HARD BRAKING WHICH IS ESPECIALLY PRONOUNCED WHEN THE VEHICLE IS UNDER CRUISE CONTROL. AND IN CERTAIN INSTANCES THERE IS LAG ON ACCELERATION. PORSCHE HAS REFUSED TO REPROGRAM THE SPEEDOMETER CONTROLS TO ACTUAL SPEED. GIVEN THAT THE ONLY PROBLEMS ON THE VEHICLE ARE RELATED TO THE SPEED OF THE VEHICLE, IT SEEMS THAT PORSCHE SHOULD BE CAPABLE OF PROVIDING A SOLUTION BY REPROGRAMMING THE ONBOARD COMPUTERS. *TT
THE FACTORY PROGRAMMING OF THE COMPUTER AND SPEED CONTROL IS INCORRECT. PORSCHE STATES THAT THE VEHICLE IS OPERATING WITHIN CHARACTERISTICS AND SPECIFICATIONS [AND ACCORDING TO US LAW A VARIANCE OF UP TO 18% IS ALLOWED IN THE SPEEDOMETER.] HOWEVER, PORSCHE HAS TAKEN THE US LAW TO MEAN THAT IT IS ALLOWED TO INTENTIONALLY PROGRAM ITS COMPUTERS TO THE SAME SPECIFICATIONS AS ANALOG GAUGES. PORSCHE CANNOT DEMONSTRATE THAT THE INACCURACY IN THE SPEEDOMETER IS NOT EFFECTING THE HYBRID OPERATIONS OF THE VEHICLE. THE INACCURATE SPEED READING MAY ALSO CREATE INACCURATE ODOMETER READINGS. IN ADDITION THE VEHICLE HAS PROBLEMS WITH HARD BRAKING WHICH IS ESPECIALLY PRONOUNCED WHEN THE VEHICLE IS UNDER CRUISE CONTROL. AND IN CERTAIN INSTANCES THERE IS LAG ON ACCELERATION. PORSCHE HAS REFUSED TO REPROGRAM THE SPEEDOMETER CONTROLS TO ACTUAL SPEED. GIVEN THAT THE ONLY PROBLEMS ON THE VEHICLE ARE RELATED TO THE SPEED OF THE VEHICLE, IT SEEMS THAT PORSCHE SHOULD BE CAPABLE OF PROVIDING A SOLUTION BY REPROGRAMMING THE ONBOARD COMPUTERS. *TT
WHEN ROLLING SLOWLY (<15MPH) 1-2 SECOND STALL/BOG AFTER PRESSING ACCELERATOR BEFORE CAR ACCELERATES, CREATING A MAJOR SAFETY ISSUE ESP WHEN MERGING WITH TRAFFIC, CHANGING LANES, ETC. *TR PORSCHE NORTH AMERICA DENIES THIS IS A PROBLEM AFTER INSPECTION AND SAYS ITS "PERFORMING TO SPECIFICATION". SEPARATELY, SEVERAL PORSCHE DEALERS HAVE VERBALLY ACKNOLWEDGED AND/OR CONFIRMED THIS ISSUE AND CALL IT A "FIRST YEAR" HYBRID MODEL PROBLEM.
WHEN ROLLING SLOWLY (<15MPH) 1-2 SECOND STALL/BOG AFTER PRESSING ACCELERATOR BEFORE CAR ACCELERATES, CREATING A MAJOR SAFETY ISSUE ESP WHEN MERGING WITH TRAFFIC, CHANGING LANES, ETC. *TR PORSCHE NORTH AMERICA DENIES THIS IS A PROBLEM AFTER INSPECTION AND SAYS ITS "PERFORMING TO SPECIFICATION". SEPARATELY, SEVERAL PORSCHE DEALERS HAVE VERBALLY ACKNOLWEDGED AND/OR CONFIRMED THIS ISSUE AND CALL IT A "FIRST YEAR" HYBRID MODEL PROBLEM.
Safety Rating for the 2011 PORSCHE CAYENNE (E2)
NHTSA has not yet tested the 2011 PORSCHE CAYENNE (E2) in its New Car Assessment Program.
Technical Service Bulletins for the 2011 PORSCHE CAYENNE (E2)
Porsche Cars North America, Inc. has issued 7 technical service bulletins (TSBs) for the 2011 PORSCHE CAYENNE (E2). TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
122-Z3X2N-12 — FUEL SYSTEM, GASOLINE
Information: FC00001E for right side rear lid strut is set in the Rear Lid Control Unit. The actual fault may be in the left rear lid strut. Information for Workshop: The cause could be software or moisture in the Rear Lid Control Unit. If moisture is suspected, check the lid...
122-N6B7V-12 — STEERING
Cause: Clicking noises can come from around the transfer case when manoeuvring the vehicle (or driving slowly) due to activation of the transfer case servo motor. Remedial Action: Before doing any other work, the symptom must be simulated using a test procedure. (Opening the door windows can be helpful when...
122-E3D6M-12 — ELECTRICAL SYSTEM
Due to incorrect sealing of the electric plug connection on the transfer case servo motor, moisture can get into the connector. As a result, the contacts can become corroded. In the event of a customer complaint, check the plug connection on the servo motor and the servo motor itself for...
122-F7A7X-10 — ELECTRICAL SYSTEM:SOFTWARE
The rear lid closes at a higher speed particularly at cold temperatures. The signal from the microswitch in the lid lock is too short and cannot be read out clearly by the control unit software.
122-Q4E3L-10 — ELECTRICAL SYSTEM:SOFTWARE
There is increased friction in the air spring compressor valves at temperatures below ?13° F (?25° C). This can result in a situation in which the maximum control current is not sufficient to actuate the valves. As a result, a warning message will be displayed in the instrument cluster and...
122-R8J2G-06 — EQUIPMENT ADAPTIVE/MOBILITY
Concerns: Center armrest opener Information: This is to inform you of a voluntary Workshop Campaign on the above-mentioned vehicles. There is a possibility that center armrest openers that do not conform to the high quality standards of Porsche AGmay have been installed on the affected vehicles. As a result, optical...
TI-1004 — FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:FILLING/CHARGING
PORSCHE: THE VEHICLE CAN BE DIFFICULT TO FUEL. 2011 CAYANNE. THE FUEL TANK IS REMAINING PRESSURIZED AFTER THE IGNITION IS OFF. *RM
NHTSA Investigations for the 2011 PORSCHE CAYENNE (E2)
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the PORSCHE CAYENNE (E2)
- 2011 PORSCHE CAYENNE (E2) (current)
Other PORSCHE Models
- PORSCHE CAYENNE — 629 total complaints
- PORSCHE TAYCAN — 378 total complaints
- PORSCHE MACAN — 245 total complaints
- PORSCHE BOXSTER — 219 total complaints
- PORSCHE 911 — 173 total complaints
- PORSCHE PANAMERA — 153 total complaints
- PORSCHE CAYENNE S — 135 total complaints
- PORSCHE 911 TURBO — 89 total complaints