2020 PORSCHE 911 — Problems, Recalls & Safety Data
N/A
Safety Rating
3
Owner Complaints
2
Recalls
136
Service Bulletins
0
Investigations
Overview of the 2020 PORSCHE 911
The 2020 PORSCHE 911 has received a total of 3 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 9 recall campaigns affecting this vehicle, covering issues with BACK OVER PREVENTION: SENSING SYSTEM: CAMERA, VISIBILITY:GLASS, SIDE/REAR. 136 technical service bulletins have been issued by Porsche Cars North America, Inc. for this model year. The most commonly reported problems involve the Electrical System (1 complaint), Engine (1 complaint), and Power Train (1 complaint).
Recalls for the 2020 PORSCHE 911
NHTSA has recorded 9 recalls for the 2020 PORSCHE 911, potentially affecting up to 236,915 vehicles.
Recall 25V896000 — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
| 172,107 vehicles affected
Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2019-2025 Cayenne, Cayenne E-Hybrid, 2020-2025 911, Taycan, 2024-2025 Panamera, and 2025 Panamera E-Hybrid vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence: A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the driver assistance software, free of charge. Owner notification letters were mailed February 13, 2026. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ASB2. Vehicle Identification Numbers (VINs) involved in this...
View full details →Recall 24V155000 — VISIBILITY:GLASS, SIDE/REAR
| 8,101 vehicles affected
Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2024 911 vehicles. The front windshield and rear window may not be properly secured and can detach.
Consequence: During air bag deployment, an unsecured windshield may not support the front air bags as intended, increasing the risk of injury in a crash.
Remedy: Dealers will inspect and replace the windshield and rear window as necessary, free of charge. Owner notification letters were mailed on August 30, 2024. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ARA3.
View full details →Recall 24V155000 — VISIBILITY:GLASS, SIDE/REAR
| 8,101 vehicles affected
Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2024 911 vehicles. The front windshield and rear window may not be properly secured and can detach.
Consequence: During air bag deployment, an unsecured windshield may not support the front air bags as intended, increasing the risk of injury in a crash.
Remedy: Dealers will inspect and replace the windshield and rear window as necessary, free of charge. Owner notification letters were mailed on August 30, 2024. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ARA3.
View full details →Recall 24V155000 — VISIBILITY:GLASS, SIDE/REAR
| 8,101 vehicles affected
Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2024 911 vehicles. The front windshield and rear window may not be properly secured and can detach.
Consequence: During air bag deployment, an unsecured windshield may not support the front air bags as intended, increasing the risk of injury in a crash.
Remedy: Dealers will inspect and replace the windshield and rear window as necessary, free of charge. Owner notification letters were mailed on August 30, 2024. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ARA3.
View full details →Recall 24V155000 — VISIBILITY:GLASS, SIDE/REAR
| 8,101 vehicles affected
Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2024 911 vehicles. The front windshield and rear window may not be properly secured and can detach.
Consequence: During air bag deployment, an unsecured windshield may not support the front air bags as intended, increasing the risk of injury in a crash.
Remedy: Dealers will inspect and replace the windshield and rear window as necessary, free of charge. Owner notification letters were mailed on August 30, 2024. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ARA3.
View full details →Recall 24V155000 — VISIBILITY:WINDSHIELD
| 8,101 vehicles affected
Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2024 911 vehicles. The front windshield and rear window may not be properly secured and can detach.
Consequence: During air bag deployment, an unsecured windshield may not support the front air bags as intended, increasing the risk of injury in a crash.
Remedy: Dealers will inspect and replace the windshield and rear window as necessary, free of charge. Owner notification letters were mailed on August 30, 2024. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ARA3.
View full details →Recall 24V155000 — VISIBILITY:WINDSHIELD
| 8,101 vehicles affected
Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2024 911 vehicles. The front windshield and rear window may not be properly secured and can detach.
Consequence: During air bag deployment, an unsecured windshield may not support the front air bags as intended, increasing the risk of injury in a crash.
Remedy: Dealers will inspect and replace the windshield and rear window as necessary, free of charge. Owner notification letters were mailed on August 30, 2024. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ARA3.
View full details →Recall 24V155000 — VISIBILITY:WINDSHIELD
| 8,101 vehicles affected
Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2024 911 vehicles. The front windshield and rear window may not be properly secured and can detach.
Consequence: During air bag deployment, an unsecured windshield may not support the front air bags as intended, increasing the risk of injury in a crash.
Remedy: Dealers will inspect and replace the windshield and rear window as necessary, free of charge. Owner notification letters were mailed on August 30, 2024. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ARA3.
View full details →Recall 24V155000 — VISIBILITY:WINDSHIELD
| 8,101 vehicles affected
Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2024 911 vehicles. The front windshield and rear window may not be properly secured and can detach.
Consequence: During air bag deployment, an unsecured windshield may not support the front air bags as intended, increasing the risk of injury in a crash.
Remedy: Dealers will inspect and replace the windshield and rear window as necessary, free of charge. Owner notification letters were mailed on August 30, 2024. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ARA3.
View full details →Owner Complaints for the 2020 PORSCHE 911
3 complaints have been filed with NHTSA for the 2020 PORSCHE 911. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 1 | 0 | 0 | 0 | 0 |
| Engine | 1 | 0 | 0 | 0 | 0 |
| Power Train | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
MY 2020 PORSCHE 911 WAS TWO DAYS OLD WHEN I GET A "IGNITION LOCK ERROR-SERVICE REQUIRED". THE NEXT DAY THE TACHOMETER STOPPED WORKING. AFTER THE DEALER FIXED THE PROBLEM, I DROVE HOME AND PARK THE CAR FOR TWO DAYS. THE NEXT DAY THE CAR WOULD NOT START. I WAS TOLD BY THE DEALER THIS CAR HAS MANY PROBLEMS WITH IT'S COMPUTER WHICH MAKES THE CAR UNSAFE BECAUSE LOTS OF ITS FUNCTIONS ARE COMPUTER CONTROLLED. I ALSO JUST RECEIVED A RECALL NO.19V-878.
MY 2020 PORSCHE 911 WAS TWO DAYS OLD WHEN I GET A "IGNITION LOCK ERROR-SERVICE REQUIRED". THE NEXT DAY THE TACHOMETER STOPPED WORKING. AFTER THE DEALER FIXED THE PROBLEM, I DROVE HOME AND PARK THE CAR FOR TWO DAYS. THE NEXT DAY THE CAR WOULD NOT START. I WAS TOLD BY THE DEALER THIS CAR HAS MANY PROBLEMS WITH IT'S COMPUTER WHICH MAKES THE CAR UNSAFE BECAUSE LOTS OF ITS FUNCTIONS ARE COMPUTER CONTROLLED. I ALSO JUST RECEIVED A RECALL NO.19V-878.
MY 2020 PORSCHE 911 WAS TWO DAYS OLD WHEN I GET A "IGNITION LOCK ERROR-SERVICE REQUIRED". THE NEXT DAY THE TACHOMETER STOPPED WORKING. AFTER THE DEALER FIXED THE PROBLEM, I DROVE HOME AND PARK THE CAR FOR TWO DAYS. THE NEXT DAY THE CAR WOULD NOT START. I WAS TOLD BY THE DEALER THIS CAR HAS MANY PROBLEMS WITH IT'S COMPUTER WHICH MAKES THE CAR UNSAFE BECAUSE LOTS OF ITS FUNCTIONS ARE COMPUTER CONTROLLED. I ALSO JUST RECEIVED A RECALL NO.19V-878.
Safety Rating for the 2020 PORSCHE 911
NHTSA has not yet tested the 2020 PORSCHE 911 in its New Car Assessment Program.
Technical Service Bulletins for the 2020 PORSCHE 911
Porsche Cars North America, Inc. has issued 136 technical service bulletins (TSBs) for the 2020 PORSCHE 911. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
No. 11-25 — LANE DEPARTURE: WARNING
Technical Information - Various Error Messages regarding Driver Assistance Systems in the Instrument Cluster / Passive Fault Memory Entry "C12D5FA" in the Driver Assistance System Control Unit (ZFAS) (11/25)
D710 — WHEELS
Parts Information - Parts Withdrawal - Central Locking
No. D701 — WHEELS
Parts information for parts withdrawal involving the central lock - 992601119B. vehicles are not specified but the affected cars use part number 992601119B.
No. 2401.2 — VISIBILITY
Instructions on advanced technical information for the windshield seal melting/deteriorating
No. 2401.2 — EQUIPMENT
Instructions on advanced technical information for the 911 - windshield seal melting/deteriorating
PIWIS2401e — UNKNOWN OR OTHER
Information on PIWIS tester update 42.500.005
No. 2401 — UNKNOWN OR OTHER
Special tools and equipment information for all Porsche vehicles - expansion kit for the redline dual purpose diagnostic leak locator.
WPG3 — ELECTRICAL SYSTEM
Porsche intranet posting with information on WPG3 workshop campaign - Re-programming instrument cluster
No. 27-23-1 — POWER TRAIN
Symptom based workshop manual for the power transmission symptom - 7th gear cannot be engaged: checking locking piece
No. 2229.6 — ELECTRICAL SYSTEM
Instructions on advanced technical information for Cayenne and 911 conbox current draw discharges 12v battery
Showing 10 of 136 technical service bulletins.
NHTSA Investigations for the 2020 PORSCHE 911
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the PORSCHE 911
- 2015 PORSCHE 911 — 13 complaints
- 2016 PORSCHE 911 — 2 complaints
- 2017 PORSCHE 911 — 3 complaints
- 2018 PORSCHE 911 — 1 complaint
- 2019 PORSCHE 911 — 2 complaints
- 2020 PORSCHE 911 (current)
- 2021 PORSCHE 911 — 4 complaints
- 2022 PORSCHE 911 — 11 complaints
- 2023 PORSCHE 911 — 4 complaints
- 2024 PORSCHE 911 — 5 complaints
- 2025 PORSCHE 911 — 0 complaints
Other PORSCHE Models
- PORSCHE CAYENNE — 629 total complaints
- PORSCHE TAYCAN — 378 total complaints
- PORSCHE MACAN — 245 total complaints
- PORSCHE BOXSTER — 219 total complaints
- PORSCHE PANAMERA — 153 total complaints
- PORSCHE CAYENNE S — 135 total complaints
- PORSCHE 911 TURBO — 89 total complaints
- PORSCHE 911 GT3 — 67 total complaints