2002 PORSCHE 911 TURBO — Problems, Recalls & Safety Data
N/A
Safety Rating
16
Owner Complaints
1
Recall
7
Service Bulletins
0
Investigations
Overview of the 2002 PORSCHE 911 TURBO
The 2002 PORSCHE 911 TURBO has received a total of 16 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with SUSPENSION:FRONT:MACPHERSON STRUT. 7 technical service bulletins have been issued by Porsche Cars North America, Inc. for this model year. The most commonly reported problems involve the Engine (11 complaints), Engine And Engine Coolingenginegasoline (2 complaints), and Fuel System Gasoline (1 complaint).
Recalls for the 2002 PORSCHE 911 TURBO
NHTSA has recorded 1 recall for the 2002 PORSCHE 911 TURBO, potentially affecting up to 584 vehicles.
Recall 20E091000 — SUSPENSION:FRONT:MACPHERSON STRUT
| 584 vehicles affected
Defect: Ohlins USA, Inc (Ohlins) is recalling certain Front Struts, part number POS 5N20. These struts were sold as part of Ohlins strut kits part number POZ MN02, intended for installation on 1999-2005 Porsche 911 Carrera 4 and 4S (generation 996), and 2001-2006 Porsche 911 Turbo / Turbo S (generation 996) and kit part number POZ MN05, intended for installation on...
Consequence: If the pin fails, it will cause separation of the strut from the vehicle, affecting vehicle control and increasing the risk of a crash.
Remedy: Ohlins will notify owners, and dealers will request the return of all unsold kits containing the subject part from dealer/distributor inventory for a full refund. All owners who purchased one of the kits (POZ MN02 or POZ MN05) will receive...
View full details →Owner Complaints for the 2002 PORSCHE 911 TURBO
16 complaints have been filed with NHTSA for the 2002 PORSCHE 911 TURBO. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 11 | 0 | 0 | 0 | 0 |
| Engine And Engine Coolingenginegasoline | 2 | 0 | 0 | 0 | 0 |
| Fuel System Gasoline | 1 | 0 | 0 | 0 | 0 |
| Power Trainmanual Transmission | 1 | 0 | 0 | 0 | 0 |
| Steeringhydraulic Power Assist System | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
FROM A STOP I ACCELERATED IN A STRAIGHT LINE ONTO A FREEWAY ON-RAMP. APPROXIMATELY 10 SECONDS LATER I NOTICED A SQUEALING SOUND FROM THE ENGINE BELTS. I LOOKED IN THE REAR VIEW MIRROR AND NOTICED A LARGE VOLUME OF STEAM COMING FROM THE REAR OF THE CAR. HAVING READ ABOUT OTHER PEOPLES EXPERIENCES WITH THIS ISSUE I IMMEDIATELY EXITED THE FREEWAY AS SOON AS I WAS ABLE, STOPPED THE CAR, AND TURNED IT OFF TO PREVENT FURTHER DAMAGE AS ALL COOLANT HAD EXITED THE VEHICLE.
THE CAR WAS BEING DRIVEN UNDER NORMAL CIRCUMSTANCES. I HAD CATASTROPHIC COOLANT FAILURE. A HOSE ON MY COOLANT SYSTEM POPPED OFF WHILE DRIVING CAUSING ALL OF THE COOLANT TO GUSH OUT OF THE BOTTOM OF THE CAR, THE CAR DID SLIP A BIT I WAS ABLE TO REGAIN CONTROL AND PULL TO THE SIDE OF THE ROAD. IT SOUNDS LIKE THIS ISSUE HAPPENS TO 911 TURBO'S OFTEN DUE TO THE FACT THAT 8 HOSES WERE ATTACHED ONLY WITH A GLUE THAT CAN GIVE OUT AT ANY TIME. MY LOCAL PORSCHE SHOP WANTS $3000 TO DROP THE MOTOR AND REPAIR/FIX THE 8 HOSES. FROM MY READING ONLINE THIS ISSUE HAPPENS OFTEN TO THIS MOTOR IN CARS FROM 2001-2013. *TR
THE CAR WAS BEING DRIVEN UNDER NORMAL CIRCUMSTANCES. I HAD CATASTROPHIC COOLANT FAILURE. A HOSE ON MY COOLANT SYSTEM POPPED OFF WHILE DRIVING CAUSING ALL OF THE COOLANT TO GUSH OUT OF THE BOTTOM OF THE CAR, THE CAR DID SLIP A BIT I WAS ABLE TO REGAIN CONTROL AND PULL TO THE SIDE OF THE ROAD. IT SOUNDS LIKE THIS ISSUE HAPPENS TO 911 TURBO'S OFTEN DUE TO THE FACT THAT 8 HOSES WERE ATTACHED ONLY WITH A GLUE THAT CAN GIVE OUT AT ANY TIME. MY LOCAL PORSCHE SHOP WANTS $3000 TO DROP THE MOTOR AND REPAIR/FIX THE 8 HOSES. FROM MY READING ONLINE THIS ISSUE HAPPENS OFTEN TO THIS MOTOR IN CARS FROM 2001-2013. *TR
ON TWO SEPARATE OCCASIONS, THE COOLANT FITTINGS WHICH MOUNT IN THE CYLINDER HEAD POPPED OUT. THE FITTINGS ATTACH TO THE COOLANT HOSES. IN BOTH CASES THE EPOXY THAT HELD THE FITTINGS IN HAD FAILED. EACH TIME I WAS DRIVING AND COOLANT SPEWED ALL OVER THE INSIDE OF THE ENGINE BAY AND THEN SUBSEQUENTLY ONTO THE ROAD AS I WAS DRIVING. THE FIRST INCIDENT I WAS DRIVING ABOUT 50 MPH (10/19/11 - 52230 MILES ON THE ODOMETER). WHEN THIS FIRST FITTING POPPED OUT, SINCE IT WAS BEHIND THE ALTERNATOR, DAMAGED IT REQUIRING REPLACEMENT OF THE ALTERNATOR. I HAD TO PAY FOR THE ALTERNATOR AND EPOXIED THAT FITTING OUT. THE SECOND FITTING FAILED ON JUNE 14, 2012 WITH 56384 MILES ON THE ODOMETER. THIS TIME IT WAS IN A LOCATION THAT REQUIRED REMOVAL OF THE ENGINE. THE CIRCUMSTANCES WERE SIMILAR TO THE FIRST, AROUND 50 MPH AND COOLANT DUMPING OVER ALL OVER THE GROUND. SINCE THIS HAPPENED A SECOND TIME, THE SHOP I TOOK THE CAR TO REMOVED ALL 8 OF THE COOLANT FITTINGS IN THE ENGINE, REMOVED THE EPOXY, AND THEN WELDED THEM INTO PLACE. AFTER TWO OF THE FITTINGS POPPED OUT, I WAS NOT GOING TO TAKE ANY CHANCES OF ANOTHER FITTING POPPING OUT AND BEING LEFT STRANDED YET AGAIN. *TR
WAS TRAVELING ON FREE ENTRY RAMP, AND AS I ENTERED THE FREEWAY AND APPROXIMATELY 60 MPH, THE CAR EXHIBITED A BRIEF SHUDDER AT WHICH TIME THE CHECK ENGINE LIGHT APPEARED AND BEGAN TO BLINK. I NOTICED A VISIBLE WHITE CLOUD OF SMOKE BEHIND THE CAR. THE CHECK ENGINE LIGHT BLINKED FOR APPROXIMATELY 10-15 SECONDS AND THEN REMAINED OFF. I ALSO NOTICED THE TEMPERATURE GAUGE ROSE ABOVE 180F, WHICH IS THE APPROXIMATE OPERATING TEMPERATURE PER THE TEMPERATURE GAUGE. THE GAUGE HELD SLIGHTLY ABOVE 180F (~5 MM PAST 180F) FOR THE DURATION OF THE DRIVE, ! 5 MILES BEFORE I STOPPED THE CAR AT MY NEXT DESTINATION POINT. UPON TURNING THE IGNITION OFF AND EXITING THE CAR THERE WAS A DISTINCT ANTIFREEZE SMELL. THE CAR WAS OFF FOR APPROXIMATELY 10 MINUTES AND WHEN I RETURNED TO THE CAR THERE WAS A PUDDLE OF ANTIFREEZE DIRECTLY BELOW THE CAR JUST INSIDE THE REAR DRIVER SIDE TIRE. I ESTIMATE APPROXIMATELY 1-2 PINTS OF FLUID. UPON DRIVING THE CAR TO MY FINAL DESTINATION (PERSONAL RESIDENCE) THE TEMPERATURE GAUGE REMAINED ABOVE 180F (! 5-10 MM). DURING THIS SHORT DRIVE, ~ 5 MILES, I TURNED THE CAR'S INTERIOR HEAT TO MAXIMUM TO HELP REMOVE HEAT FROM THE ENGINE. UPON TURNING THE OFF THE IGNITION THE CAR CONTINUED TO LEAK ANTIFREEZE. UPON FURTHER INSPECTION THE ANTIFREEZE APPEARED TO BE LEAKING AT THE CONNECTION TO THE WATER PUMP, ON THE BOTTOM OF THE CAR JUST BEHIND THE EXHAUST, ON THE DRIVER SIDE OF THE CAR. IT IS POSSIBLE IT WAS LEAKING FROM OTHER LOCATIONS BUT I COULD NOT MAKE THIS DETERMINATION WITHOUT PUTTING THE CAR ONTO A LIFT. THE CAR CONTINUED TO LEAK COOLANT AT A SMALL RATE, ESTIMATED TO BE 20-30 DRIPS PER MINUTES. THIS DRIP RATE REMAINED CONSISTENT. THE CAR WILL BE TAKE TO AN INDEPENDENT PORSCHE SERVICE SHOP FOR FURTHER INSPECTION. I AM AWARE THIS IS AN ISSUE ON MANY PORSCHE 911 MODEL CARS AND AM AWARE THE NHTSA MAY BE INVESTIGATING THIS ISSUE FURTHER. *TR
Safety Rating for the 2002 PORSCHE 911 TURBO
NHTSA has not yet tested the 2002 PORSCHE 911 TURBO in its New Car Assessment Program.
Technical Service Bulletins for the 2002 PORSCHE 911 TURBO
Porsche Cars North America, Inc. has issued 7 technical service bulletins (TSBs) for the 2002 PORSCHE 911 TURBO. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
No. 202-24 — SUSPENSION
Installation and conversion instructions on the manthey threaded suspension for the 911.
PIWIS2302d — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Information on PIWIS tester update 42.250.032
6A01 — STRUCTURE:FRAME AND MEMBERS
INSTALLATION OF AEROKIT TURBO SPOILER LIP. *TT
9402 — EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
PORSCHE AG HAS INITIATED A VOLUNTARY WORKSHOP SERVICE ACTION RELATING TO A PROGRAMMING ERROR IN THE NAVIGATION UNIT. NAVIGATION UNIT MAY PRODUCE UNDERSIRED OFFSET PIXELS ON THE PCM DISPLAY. *TT
W206 — ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
PORSCHE AG HAS INITIATED A SERVICE ACTION PERTAINING TO THE INSTALLATION OF THE TURBOCHARGERS THAT IN SOME CASES MAY BE INCORRECT. OWNERS MAY COMPLAIN REGARDING ENGINE PERFORMANCE DURING ACCELERATION. *TT
9601 — STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
TECHNICAL INFORMATION REGARDING EXTENSION OF ALARM SYSTEM FUNCTIONS. *TT
2470 — ELECTRICAL SYSTEM
TAMPERING WITH DME MAP DATA.*JB
NHTSA Investigations for the 2002 PORSCHE 911 TURBO
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the PORSCHE 911 TURBO
- 2001 PORSCHE 911 TURBO — 26 complaints
- 2002 PORSCHE 911 TURBO (current)
- 2003 PORSCHE 911 TURBO — 14 complaints
- 2004 PORSCHE 911 TURBO — 5 complaints
- 2005 PORSCHE 911 TURBO — 0 complaints
- 2006 PORSCHE 911 TURBO — 0 complaints
- 2007 PORSCHE 911 TURBO — 25 complaints
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- PORSCHE 911 — 173 total complaints
- PORSCHE PANAMERA — 153 total complaints
- PORSCHE CAYENNE S — 135 total complaints
- PORSCHE 911 GT3 — 67 total complaints