2010 PONTIAC G5 Steering Problems

SUDDEN LOSS OF POWER STEERING ASSIST WHILE DRIVING VEHICLE. FOUND THAT A RECALL FOR THIS FAILURE WAS IN PLACE. TAKEN TO THE DEALERSHIP AND BECAUSE THE PART (POWER STEERING MOTOR) HAD BEEN REPLACED PREVIOUSLY THEY SAID IT WOULD NOT BE COVERED. CALLED THE GM LINE AND ONCE MORE THEY WOULDN'T GIVE AN ANSWER EVEN AFTER TALKING TO THE SUPERVISOR. VIN DOES NOT SHOW UP IN THE RECALL LOOKUP, BUT THE VIN NUMBER FALLS WITHIN THE RANGE OF COVERED VEHICLES ON THE OFFICIAL BULLETIN. IN MY OPINION, REPLACING A DEFECTIVE PART WITH ANOTHER DEFECTIVE PART IS NOT HONORING THEIR RECALL. 2010 PONTIAC G5 BULLETIN NO.: 10023 RECALL NO.: 10V073000 RECALL DATE.: 03/03/2010 VIN: [XXX] DATE OF FAILURE: 08/01/2019 PART: POWER STEERING ASSIST MOTOR NEWEST PART #: 19368293 THEY HAVE CHANGED THE PART # NUMEROUS TIMES. (WHICH I BELIEVE INDICATES A RECURRING ISSUE) WHEN CALLING THE GM LINE THEY COULD NOT GIVE...

TL* THE CONTACT OWNS A 2010 PONTIAC G5. WHEN THE VEHICLE WAS STARTED, THE POWER STEERING OFF WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT POWERED THE VEHICLE OFF AND BACK ON AND IT RESUMED NORMAL OPERATION. THE FAILURE RECURRED ON ANOTHER OCCASION. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.