2018 PLEASURE WAY PLATEAU — Problems, Recalls & Safety Data

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N/A

Safety Rating

9

Owner Complaints

1

Recall

ACTIVE RECALL

45

Service Bulletins

0

Investigations

Overview of the 2018 PLEASURE WAY PLATEAU

The 2018 PLEASURE WAY PLATEAU has received a total of 9 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with EQUIPMENT. 45 technical service bulletins have been issued by Pleasure Way Industries, Ltd. for this model year. The most commonly reported problems involve the Electronic Stability Control Esc (2 complaints), Equipmentrecreational Vehicletrailer (2 complaints), and Service Brakes (2 complaints).

Recalls for the 2018 PLEASURE WAY PLATEAU

NHTSA has recorded 1 recall for the 2018 PLEASURE WAY PLATEAU, potentially affecting up to 1,148 vehicles.

Recall 19V673000 — EQUIPMENT

| 1,148 vehicles affected

Defect: Pleasure Way Industries Ltd. (Pleasure Way) is recalling certain 2018-2020 Plateau, Plateau XL, Ascent and Lexor motorhomes equipped with a Fiamma F45 Eagle or Fiamma F65 Eagle awning. The awning drive mechanism may fail causing the awning to extend unexpectedly without input from the user.

Consequence: If the awning unexpectedly extends while the vehicle is parked, the awning may hit an occupant within its range, increasing the risk of an injury. If the awning unexpectedly extends while the vehicle is in motion, there is an increased risk of a crash.

Remedy: Pleasure Way will notify owners, and dealers will install straps to keep the awning closed, as a temporary solution, free of charge. Fiamma will provide a permanent solution. Pleasure Way issued owners an interim notification on October 7, 2019. The...

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Owner Complaints for the 2018 PLEASURE WAY PLATEAU

9 complaints have been filed with NHTSA for the 2018 PLEASURE WAY PLATEAU. Below is a breakdown by vehicle component.

Most Recent Complaints

#11672227 | EQUIPMENT:RECREATIONAL VEHICLE/TRAILER | | N/A miles
The vehicle is a motor home equipped with a Fiamma F45 Eagle power-operated awning. While I was driving the vehicle on an interstate highway, the awning deployed for unknown reasons and was partially torn from the vehicle.
#11672227 | UNKNOWN OR OTHER | | N/A miles
The vehicle is a motor home equipped with a Fiamma F45 Eagle power-operated awning. While I was driving the vehicle on an interstate highway, the awning deployed for unknown reasons and was partially torn from the vehicle.
#11362647 | ELECTRONIC STABILITY CONTROL (ESC) | | 28,964 miles
THIS VEHICLE IS AN RV BUILT ON 2017 MERCEDES SPRINTER CHASSIS MXCA76. THIS IS THE SECOND TIME THIS HAS HAPPENED TO ME. WHILE TRAVELING AT HIGHWAY SPEED WITH CRUISE CONTROL ON, SPEED INCREASED DRAMATICALLY FROM SETPOINT, UP TO 80MPH WHEN SET TO 65. TURNED OFF CRUISE CONTROL, AND SHORT TIME LATER 5 SEPARATE WARNING LIGHTS ON DASH APPEARED, WITH WARNING TO TAKE VEHICLE TO WORKSHOP. WARNINGS WERE- BLIND SPOT ASSIST NOT WORKING, ABS NOT WORKING, TIRE SLIP PICTURE??, ESP NOT WORKING, CRUISE CONTROL NOT WORKING. PULLED INTO CLOSEST EXIT AND CALLED CLOSEST MERCEDES DEALERSHIP. I WAS TOLD THIS WAS A COMMON PROBLEM WITH SPRINTERS, AND IT WAS LIKELY A WHEEL SPEED SENSOR. THEY HAD THE PARTS, AND COULD DO IT SAME DAY. MILAGE WAS 28964, AND MERCEDES DEALERSHIP CONFIRMED A FAILED RIGHT REAR WHEEL SPEED SENSOR, WHICH THEY REPLACED UNDER 5 YEAR EMISSIONS WARRANTY. THE IMPACT OF THE SUDDEN SPEED INCREASE, ALL THE ALARMS AT ONCE, AND DRIVING AT HIGHWAY SPEEDS WAS FRIGHTENING, BUT SINCE IT WAS THE SECOND TIME, I WASN'T AS WORRIED. PLEASE NOTE THAT THIS ISSUE IS APPEARING ON MANY RV OWNER SITES WHERE RV'S ARE BUILT ON A MERCEDES SPRINTER CHASSIS. WHILE INVESTIGATING, PLEASE PAY ATTENTION TO THIS, AS THIS IS A MERCEDES SPRINTER ISSUE.
#11362643 | ELECTRONIC STABILITY CONTROL (ESC) | | 27,790 miles
THIS VEHICLE IS AN RV BUILT ON 2017 MERCEDES SPRINTER CHASSIS MXCA76. WHILE TRAVELING AT HIGHWAY SPEED WITH CRUISE CONTROL ON, SPEED INCREASED DRAMATICALLY FROM SETPOINT, UP TO 80MPH WHEN SET TO 65. TURNED OFF CRUISE CONTROL, AND SHORT TIME LATER 5 SEPARATE WARNING LIGHTS ON DASH APPEARED, WITH WARNING TO TAKE VEHICLE TO WORKSHOP. WARNINGS WERE- BLIND SPOT ASSIST NOT WORKING, ABS NOT WORKING, TIRE SLIP PICTURE??, ESP NOT WORKING, CRUISE CONTROL NOT WORKING. PULLED INTO CLOSEST EXIT AND CALLED CLOSEST MERCEDES DEALERSHIP. I WAS TOLD THIS WAS A COMMON PROBLEM WITH SPRINTERS, AND IT WAS LIKELY A WHEEL SPEED SENSOR. THEY WERE FULLY BOOKED WITH REPAIRS AND COULDN'T TAKE US UNTIL FOLLOWING DAY. I WAS WITHIN 200 MILES OF HOME, WITH A CLEAR DAY, SO I CHOSE TO GET MY FAMILY HOME AND DRIVE WITHOUT THE SAFETY FEATURES, THEN TAKE MY RIG TO MY LOCAL DEALERSHIP. LATER I LEARNED THE SENSOR WAS ALSO PART OF THE EMISSIONS CONTROL SYSTEM. MILAGE WAS 27788, AND MERCEDES DEALERSHIP CONFIRMED A FAILED FRONT LEFT WHEEL SENSOR, WHICH THEY REPLACED UNDER 5 YEAR EMISSIONS WARRANTY. THE IMPACT OF THE SUDDEN SPEED INCREASE, ALL THE ALARMS AT ONCE, AND DRIVING AT HIGHWAY SPEEDS WAS FRIGHTENING, BUT LUCKILY I DON'T PANIC EASILY. PLEASE NOTE THAT THIS ISSUE IS APPEARING ON MANY RV OWNER SITES WHERE RV'S ARE BUILT ON A MERCEDES SPRINTER CHASSIS. WHILE INVESTIGATING, PLEASE PAY ATTENTION TO THIS, AS THIS IS A MERCEDES SPRINTER ISSUE.
#11362647 | SERVICE BRAKES | | 28,964 miles
THIS VEHICLE IS AN RV BUILT ON 2017 MERCEDES SPRINTER CHASSIS MXCA76. THIS IS THE SECOND TIME THIS HAS HAPPENED TO ME. WHILE TRAVELING AT HIGHWAY SPEED WITH CRUISE CONTROL ON, SPEED INCREASED DRAMATICALLY FROM SETPOINT, UP TO 80MPH WHEN SET TO 65. TURNED OFF CRUISE CONTROL, AND SHORT TIME LATER 5 SEPARATE WARNING LIGHTS ON DASH APPEARED, WITH WARNING TO TAKE VEHICLE TO WORKSHOP. WARNINGS WERE- BLIND SPOT ASSIST NOT WORKING, ABS NOT WORKING, TIRE SLIP PICTURE??, ESP NOT WORKING, CRUISE CONTROL NOT WORKING. PULLED INTO CLOSEST EXIT AND CALLED CLOSEST MERCEDES DEALERSHIP. I WAS TOLD THIS WAS A COMMON PROBLEM WITH SPRINTERS, AND IT WAS LIKELY A WHEEL SPEED SENSOR. THEY HAD THE PARTS, AND COULD DO IT SAME DAY. MILAGE WAS 28964, AND MERCEDES DEALERSHIP CONFIRMED A FAILED RIGHT REAR WHEEL SPEED SENSOR, WHICH THEY REPLACED UNDER 5 YEAR EMISSIONS WARRANTY. THE IMPACT OF THE SUDDEN SPEED INCREASE, ALL THE ALARMS AT ONCE, AND DRIVING AT HIGHWAY SPEEDS WAS FRIGHTENING, BUT SINCE IT WAS THE SECOND TIME, I WASN'T AS WORRIED. PLEASE NOTE THAT THIS ISSUE IS APPEARING ON MANY RV OWNER SITES WHERE RV'S ARE BUILT ON A MERCEDES SPRINTER CHASSIS. WHILE INVESTIGATING, PLEASE PAY ATTENTION TO THIS, AS THIS IS A MERCEDES SPRINTER ISSUE.

View all Electronic Stability Control Esc complaints →

Safety Rating for the 2018 PLEASURE WAY PLATEAU

NHTSA has not yet tested the 2018 PLEASURE WAY PLATEAU in its New Car Assessment Program.

Technical Service Bulletins for the 2018 PLEASURE WAY PLATEAU

Pleasure Way Industries, Ltd. has issued 45 technical service bulletins (TSBs) for the 2018 PLEASURE WAY PLATEAU. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

TSB-A1513-012 — UNKNOWN OR OTHER

Technical service bulletin pertaining to the procedure to replace the charge line key.

TSB-A1434-008 — UNKNOWN OR OTHER

Technical service bulletin pertaining to the procedure to replace the charge line key.

DSC-A0619-10 — ELECTRICAL SYSTEM

DEALER SERVICE COMMUNICATION PERTAINING TO REWIRING A BREAKER PANEL

DSC-A0619-10 — EQUIPMENT

DEALER SERVICE COMMUNICATION PERTAINING TO REWIRING A BREAKER PANEL

MSN-A0566-06 — ELECTRICAL SYSTEM

MANUFACTURER SUPPLIER NOTIFICATION PERTAINING TO TROUBLESHOOTING AND REPLACING FAULTY XANTREX INVERTERS

MSN-A0566-06 — EQUIPMENT:APPLIANCE:OVEN/STOVE/COOKTOP

MANUFACTURER SUPPLIER NOTIFICATION PERTAINING TO TROUBLESHOOTING AND REPLACING FAULTY XANTREX INVERTERS

DSC-A0524-12 — EQUIPMENT ADAPTIVE/MOBILITY

DEALER SERVICE COMMUNICATION PERTAINING TO RECONNECTING A TOUCH PAD TO A MONITOR PANEL

DSC-A0524-12 — ELECTRICAL SYSTEM

DEALER SERVICE COMMUNICATION PERTAINING TO RECONNECTING A TOUCH PAD TO A MONITOR PANEL

DSC-A0524-12 — EQUIPMENT

DEALER SERVICE COMMUNICATION PERTAINING TO RECONNECTING A TOUCH PAD TO A MONITOR PANEL

DSC-A0514-11 — UNKNOWN OR OTHER

DEALER SERVICE COMMUNICATION PERTAINING TO REPAIRING A FIBRELASS PANEL

Showing 10 of 45 technical service bulletins.

NHTSA Investigations for the 2018 PLEASURE WAY PLATEAU

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the PLEASURE WAY PLATEAU

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Other PLEASURE WAY Models

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