2018 PLEASURE WAY PLATEAU — Problems, Recalls & Safety Data
N/A
Safety Rating
9
Owner Complaints
1
Recall
45
Service Bulletins
0
Investigations
Overview of the 2018 PLEASURE WAY PLATEAU
The 2018 PLEASURE WAY PLATEAU has received a total of 9 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with EQUIPMENT. 45 technical service bulletins have been issued by Pleasure Way Industries, Ltd. for this model year. The most commonly reported problems involve the Electronic Stability Control Esc (2 complaints), Equipmentrecreational Vehicletrailer (2 complaints), and Service Brakes (2 complaints).
Recalls for the 2018 PLEASURE WAY PLATEAU
NHTSA has recorded 1 recall for the 2018 PLEASURE WAY PLATEAU, potentially affecting up to 1,148 vehicles.
Recall 19V673000 — EQUIPMENT
| 1,148 vehicles affected
Defect: Pleasure Way Industries Ltd. (Pleasure Way) is recalling certain 2018-2020 Plateau, Plateau XL, Ascent and Lexor motorhomes equipped with a Fiamma F45 Eagle or Fiamma F65 Eagle awning. The awning drive mechanism may fail causing the awning to extend unexpectedly without input from the user.
Consequence: If the awning unexpectedly extends while the vehicle is parked, the awning may hit an occupant within its range, increasing the risk of an injury. If the awning unexpectedly extends while the vehicle is in motion, there is an increased risk of a crash.
Remedy: Pleasure Way will notify owners, and dealers will install straps to keep the awning closed, as a temporary solution, free of charge. Fiamma will provide a permanent solution. Pleasure Way issued owners an interim notification on October 7, 2019. The...
View full details →Owner Complaints for the 2018 PLEASURE WAY PLATEAU
9 complaints have been filed with NHTSA for the 2018 PLEASURE WAY PLATEAU. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electronic Stability Control Esc | 2 | 0 | 0 | 0 | 0 |
| Equipmentrecreational Vehicletrailer | 2 | 0 | 0 | 0 | 0 |
| Service Brakes | 2 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 2 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The vehicle is a motor home equipped with a Fiamma F45 Eagle power-operated awning. While I was driving the vehicle on an interstate highway, the awning deployed for unknown reasons and was partially torn from the vehicle.
The vehicle is a motor home equipped with a Fiamma F45 Eagle power-operated awning. While I was driving the vehicle on an interstate highway, the awning deployed for unknown reasons and was partially torn from the vehicle.
THIS VEHICLE IS AN RV BUILT ON 2017 MERCEDES SPRINTER CHASSIS MXCA76. THIS IS THE SECOND TIME THIS HAS HAPPENED TO ME. WHILE TRAVELING AT HIGHWAY SPEED WITH CRUISE CONTROL ON, SPEED INCREASED DRAMATICALLY FROM SETPOINT, UP TO 80MPH WHEN SET TO 65. TURNED OFF CRUISE CONTROL, AND SHORT TIME LATER 5 SEPARATE WARNING LIGHTS ON DASH APPEARED, WITH WARNING TO TAKE VEHICLE TO WORKSHOP. WARNINGS WERE- BLIND SPOT ASSIST NOT WORKING, ABS NOT WORKING, TIRE SLIP PICTURE??, ESP NOT WORKING, CRUISE CONTROL NOT WORKING. PULLED INTO CLOSEST EXIT AND CALLED CLOSEST MERCEDES DEALERSHIP. I WAS TOLD THIS WAS A COMMON PROBLEM WITH SPRINTERS, AND IT WAS LIKELY A WHEEL SPEED SENSOR. THEY HAD THE PARTS, AND COULD DO IT SAME DAY. MILAGE WAS 28964, AND MERCEDES DEALERSHIP CONFIRMED A FAILED RIGHT REAR WHEEL SPEED SENSOR, WHICH THEY REPLACED UNDER 5 YEAR EMISSIONS WARRANTY. THE IMPACT OF THE SUDDEN SPEED INCREASE, ALL THE ALARMS AT ONCE, AND DRIVING AT HIGHWAY SPEEDS WAS FRIGHTENING, BUT SINCE IT WAS THE SECOND TIME, I WASN'T AS WORRIED. PLEASE NOTE THAT THIS ISSUE IS APPEARING ON MANY RV OWNER SITES WHERE RV'S ARE BUILT ON A MERCEDES SPRINTER CHASSIS. WHILE INVESTIGATING, PLEASE PAY ATTENTION TO THIS, AS THIS IS A MERCEDES SPRINTER ISSUE.
THIS VEHICLE IS AN RV BUILT ON 2017 MERCEDES SPRINTER CHASSIS MXCA76. WHILE TRAVELING AT HIGHWAY SPEED WITH CRUISE CONTROL ON, SPEED INCREASED DRAMATICALLY FROM SETPOINT, UP TO 80MPH WHEN SET TO 65. TURNED OFF CRUISE CONTROL, AND SHORT TIME LATER 5 SEPARATE WARNING LIGHTS ON DASH APPEARED, WITH WARNING TO TAKE VEHICLE TO WORKSHOP. WARNINGS WERE- BLIND SPOT ASSIST NOT WORKING, ABS NOT WORKING, TIRE SLIP PICTURE??, ESP NOT WORKING, CRUISE CONTROL NOT WORKING. PULLED INTO CLOSEST EXIT AND CALLED CLOSEST MERCEDES DEALERSHIP. I WAS TOLD THIS WAS A COMMON PROBLEM WITH SPRINTERS, AND IT WAS LIKELY A WHEEL SPEED SENSOR. THEY WERE FULLY BOOKED WITH REPAIRS AND COULDN'T TAKE US UNTIL FOLLOWING DAY. I WAS WITHIN 200 MILES OF HOME, WITH A CLEAR DAY, SO I CHOSE TO GET MY FAMILY HOME AND DRIVE WITHOUT THE SAFETY FEATURES, THEN TAKE MY RIG TO MY LOCAL DEALERSHIP. LATER I LEARNED THE SENSOR WAS ALSO PART OF THE EMISSIONS CONTROL SYSTEM. MILAGE WAS 27788, AND MERCEDES DEALERSHIP CONFIRMED A FAILED FRONT LEFT WHEEL SENSOR, WHICH THEY REPLACED UNDER 5 YEAR EMISSIONS WARRANTY. THE IMPACT OF THE SUDDEN SPEED INCREASE, ALL THE ALARMS AT ONCE, AND DRIVING AT HIGHWAY SPEEDS WAS FRIGHTENING, BUT LUCKILY I DON'T PANIC EASILY. PLEASE NOTE THAT THIS ISSUE IS APPEARING ON MANY RV OWNER SITES WHERE RV'S ARE BUILT ON A MERCEDES SPRINTER CHASSIS. WHILE INVESTIGATING, PLEASE PAY ATTENTION TO THIS, AS THIS IS A MERCEDES SPRINTER ISSUE.
THIS VEHICLE IS AN RV BUILT ON 2017 MERCEDES SPRINTER CHASSIS MXCA76. THIS IS THE SECOND TIME THIS HAS HAPPENED TO ME. WHILE TRAVELING AT HIGHWAY SPEED WITH CRUISE CONTROL ON, SPEED INCREASED DRAMATICALLY FROM SETPOINT, UP TO 80MPH WHEN SET TO 65. TURNED OFF CRUISE CONTROL, AND SHORT TIME LATER 5 SEPARATE WARNING LIGHTS ON DASH APPEARED, WITH WARNING TO TAKE VEHICLE TO WORKSHOP. WARNINGS WERE- BLIND SPOT ASSIST NOT WORKING, ABS NOT WORKING, TIRE SLIP PICTURE??, ESP NOT WORKING, CRUISE CONTROL NOT WORKING. PULLED INTO CLOSEST EXIT AND CALLED CLOSEST MERCEDES DEALERSHIP. I WAS TOLD THIS WAS A COMMON PROBLEM WITH SPRINTERS, AND IT WAS LIKELY A WHEEL SPEED SENSOR. THEY HAD THE PARTS, AND COULD DO IT SAME DAY. MILAGE WAS 28964, AND MERCEDES DEALERSHIP CONFIRMED A FAILED RIGHT REAR WHEEL SPEED SENSOR, WHICH THEY REPLACED UNDER 5 YEAR EMISSIONS WARRANTY. THE IMPACT OF THE SUDDEN SPEED INCREASE, ALL THE ALARMS AT ONCE, AND DRIVING AT HIGHWAY SPEEDS WAS FRIGHTENING, BUT SINCE IT WAS THE SECOND TIME, I WASN'T AS WORRIED. PLEASE NOTE THAT THIS ISSUE IS APPEARING ON MANY RV OWNER SITES WHERE RV'S ARE BUILT ON A MERCEDES SPRINTER CHASSIS. WHILE INVESTIGATING, PLEASE PAY ATTENTION TO THIS, AS THIS IS A MERCEDES SPRINTER ISSUE.
Safety Rating for the 2018 PLEASURE WAY PLATEAU
NHTSA has not yet tested the 2018 PLEASURE WAY PLATEAU in its New Car Assessment Program.
Technical Service Bulletins for the 2018 PLEASURE WAY PLATEAU
Pleasure Way Industries, Ltd. has issued 45 technical service bulletins (TSBs) for the 2018 PLEASURE WAY PLATEAU. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
TSB-A1513-012 — UNKNOWN OR OTHER
Technical service bulletin pertaining to the procedure to replace the charge line key.
TSB-A1434-008 — UNKNOWN OR OTHER
Technical service bulletin pertaining to the procedure to replace the charge line key.
DSC-A0619-10 — ELECTRICAL SYSTEM
DEALER SERVICE COMMUNICATION PERTAINING TO REWIRING A BREAKER PANEL
DSC-A0619-10 — EQUIPMENT
DEALER SERVICE COMMUNICATION PERTAINING TO REWIRING A BREAKER PANEL
MSN-A0566-06 — ELECTRICAL SYSTEM
MANUFACTURER SUPPLIER NOTIFICATION PERTAINING TO TROUBLESHOOTING AND REPLACING FAULTY XANTREX INVERTERS
MSN-A0566-06 — EQUIPMENT:APPLIANCE:OVEN/STOVE/COOKTOP
MANUFACTURER SUPPLIER NOTIFICATION PERTAINING TO TROUBLESHOOTING AND REPLACING FAULTY XANTREX INVERTERS
DSC-A0524-12 — EQUIPMENT ADAPTIVE/MOBILITY
DEALER SERVICE COMMUNICATION PERTAINING TO RECONNECTING A TOUCH PAD TO A MONITOR PANEL
DSC-A0524-12 — ELECTRICAL SYSTEM
DEALER SERVICE COMMUNICATION PERTAINING TO RECONNECTING A TOUCH PAD TO A MONITOR PANEL
DSC-A0524-12 — EQUIPMENT
DEALER SERVICE COMMUNICATION PERTAINING TO RECONNECTING A TOUCH PAD TO A MONITOR PANEL
DSC-A0514-11 — UNKNOWN OR OTHER
DEALER SERVICE COMMUNICATION PERTAINING TO REPAIRING A FIBRELASS PANEL
Showing 10 of 45 technical service bulletins.
NHTSA Investigations for the 2018 PLEASURE WAY PLATEAU
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the PLEASURE WAY PLATEAU
- 2014 PLEASURE WAY PLATEAU — 0 complaints
- 2015 PLEASURE WAY PLATEAU — 3 complaints
- 2016 PLEASURE WAY PLATEAU — 0 complaints
- 2017 PLEASURE WAY PLATEAU — 3 complaints
- 2018 PLEASURE WAY PLATEAU (current)
- 2019 PLEASURE WAY PLATEAU — 0 complaints
- 2020 PLEASURE WAY PLATEAU — 0 complaints
- 2021 PLEASURE WAY PLATEAU — 3 complaints
- 2022 PLEASURE WAY PLATEAU — 0 complaints
- 2023 PLEASURE WAY PLATEAU — 0 complaints
Other PLEASURE WAY Models
- PLEASURE WAY EXCEL — 3 total complaints
- PLEASURE WAY ONTOUR — 3 total complaints
- PLEASURE WAY ASCENT — 2 total complaints
- PLEASURE WAY LEXOR — 2 total complaints
- PLEASURE WAY LEXOR TS — 0 total complaints
- PLEASURE WAY PLEASURE WAY — 0 total complaints
- PLEASURE WAY PURSUIT — 0 total complaints
- PLEASURE WAY REKON — 0 total complaints