2004 PILGRIM OPEN ROAD — Problems, Recalls & Safety Data
N/A
Safety Rating
3
Owner Complaints
2
Recalls
0
Service Bulletins
0
Investigations
Overview of the 2004 PILGRIM OPEN ROAD
The 2004 PILGRIM OPEN ROAD has received a total of 3 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with EQUIPMENT:RECREATIONAL VEHICLE/TRAILER. The most commonly reported problems involve the Equipmentrecreational Vehicletrailer (1 complaint), Suspension (1 complaint), and Wheels (1 complaint).
Recalls for the 2004 PILGRIM OPEN ROAD
NHTSA has recorded 2 recalls for the 2004 PILGRIM OPEN ROAD, potentially affecting up to 26,500 vehicles.
Recall 07V201000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
| 1,000 vehicles affected
Defect: CERTAIN RECREATIONAL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Consequence: RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.
Remedy: PILGRIM WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE...
View full details →Recall 08V336000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
| 25,500 vehicles affected
Defect: PILGRIM IS RECALLING CERTAIN MY 2004-2007 FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Consequence: RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.
Remedy: PILGRIM WILL BE WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO...
View full details →Owner Complaints for the 2004 PILGRIM OPEN ROAD
3 complaints have been filed with NHTSA for the 2004 PILGRIM OPEN ROAD. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Equipmentrecreational Vehicletrailer | 1 | 0 | 0 | 0 | 0 |
| Suspension | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
TL*THE CONTACT OWNS A 2004 PILGRIM INTERNATIONAL OPENROAD. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL RM2852. THE CONTACT NOTICED AMMONIA LEAKING OUT OF HER CAMPER AND NOW HER REFRIGERATOR NO LONGER WORKS. DOMETIC STATED THAT THE FAILURE WAS NOT PART OF NHTSA CAMPAIGN ID NUMBERS 07V201000\08V336000 (EQUIPMENT:RECREATIONAL VEHICLE). SHE WOULD LIKE DOMETIC TO RECHARGE THE REFRIGERATOR BECAUSE THE FAILURE WAS DUE TO THE FAULTY PART. THE CONTACT NEVER RECEIVED A RECALL NOTICE. UPDATED 10/14/08 *BF THE CONSUMER STATED THE CAMPER WAS NOT COLD. THE CONSUMER NEVER RECEIVED A RECALL NOTICE. THE CONSUMER PAID TO HAVE THE UNIT REPLACED. UPDATED 10/16/08.*JB
PER DEXTER AXLE, THE WHEELS SHOULD BE 0 DEGREES FROM CENTER OR IT WILL CAUSE BEARING TO FAIL ,WHICH MINE DID. DEXTER WILL NOT WARRANTY THE AXLE, DUE TO PILGRIM INTERNATIONAL INSTALLING THE WRONG WHEELS ON THEIR CAMPERS. THIS COULD CAUSE A LOT OF ACCIDENTS. PILGRIM HAS SENT ME A CHECK FOR THIS TIME, BUT WHEN I ASKED WHAT THEY WERE GOING TO DO ABOUT THE WHEELS THEY SAID THEY WERE NOT SURE THAT WAS THE PROBLEM. IT MUST BE A PROBLEM OR THE AXLE MANUFACTURER WOULD WARRANTY THEIR AXLES. THERE IS PROBABLY ALOT OF THESE WHEEL AND AXLE COMBINATIONS OUT THERE ON THE ROAD AND ALOT OF THOSE PEOPLE DO NOT KNOW THERE IS A PROBLEM. LUCKY FOR ME I TOOK MINE TO TESH AND SONS TRAILER,SOMEONE THAT KNOWS ABOUT DEXTER NEVER LUBE AXLES. MOST PEOPLE ARE NOT GOING TO KNOW WHAT I JUST TOLD YOU. THEY DON'T KNOW THEY ARE IN DANGER. *TR
PER DEXTER AXLE, THE WHEELS SHOULD BE 0 DEGREES FROM CENTER OR IT WILL CAUSE BEARING TO FAIL ,WHICH MINE DID. DEXTER WILL NOT WARRANTY THE AXLE, DUE TO PILGRIM INTERNATIONAL INSTALLING THE WRONG WHEELS ON THEIR CAMPERS. THIS COULD CAUSE A LOT OF ACCIDENTS. PILGRIM HAS SENT ME A CHECK FOR THIS TIME, BUT WHEN I ASKED WHAT THEY WERE GOING TO DO ABOUT THE WHEELS THEY SAID THEY WERE NOT SURE THAT WAS THE PROBLEM. IT MUST BE A PROBLEM OR THE AXLE MANUFACTURER WOULD WARRANTY THEIR AXLES. THERE IS PROBABLY ALOT OF THESE WHEEL AND AXLE COMBINATIONS OUT THERE ON THE ROAD AND ALOT OF THOSE PEOPLE DO NOT KNOW THERE IS A PROBLEM. LUCKY FOR ME I TOOK MINE TO TESH AND SONS TRAILER,SOMEONE THAT KNOWS ABOUT DEXTER NEVER LUBE AXLES. MOST PEOPLE ARE NOT GOING TO KNOW WHAT I JUST TOLD YOU. THEY DON'T KNOW THEY ARE IN DANGER. *TR
Safety Rating for the 2004 PILGRIM OPEN ROAD
NHTSA has not yet tested the 2004 PILGRIM OPEN ROAD in its New Car Assessment Program.
Technical Service Bulletins for the 2004 PILGRIM OPEN ROAD
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2004 PILGRIM OPEN ROAD
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the PILGRIM OPEN ROAD
- 2003 PILGRIM OPEN ROAD — 3 complaints
- 2004 PILGRIM OPEN ROAD (current)
- 2005 PILGRIM OPEN ROAD — 4 complaints
- 2006 PILGRIM OPEN ROAD — 7 complaints
- 2007 PILGRIM OPEN ROAD — 0 complaints
Other PILGRIM Models
- PILGRIM PILGRIM — 5 total complaints
- PILGRIM CIRRUS — 0 total complaints
- PILGRIM LEGENDS — 0 total complaints
- PILGRIM PURE SPORT — 0 total complaints