2020 PIERCE VELOCITY — Problems, Recalls & Safety Data
N/A
Safety Rating
0
Owner Complaints
7
Recalls
2
Service Bulletins
0
Investigations
Overview of the 2020 PIERCE VELOCITY
The 2020 PIERCE VELOCITY has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 12 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM:WIRING, EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDER, STRUCTURE:CRITICAL FASTENERS. 2 technical service bulletins have been issued by Pierce Manufacturing for this model year.
Recalls for the 2020 PIERCE VELOCITY
NHTSA has recorded 12 recalls for the 2020 PIERCE VELOCITY, potentially affecting up to 5,187 vehicles.
Recall 23V823000 — ELECTRICAL SYSTEM:WIRING
| 314 vehicles affected
Defect: Pierce Manufacturing (Pierce) is recalling certain 2019-2023 Arrow XT, Enforcer, and Velocity mid-mount tower trucks equipped with an aerial platform basket. The electrical connector to the aerial turntable wiring harness may not be properly secured, which can result in connector corrosion and affect the leveling ability of the platform basket.
Consequence: An inability for the platform basket to maintain level can result in the basket tipping, increasing the risk of injury.
Remedy: Pierce will replace the aerial turntable wiring harness, free of charge. Owner notification letters were mailed December 14, 2023. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B330.
View full details →Recall 23V096000 — EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDER
| 64 vehicles affected
Defect: Pierce Manufacturing (Pierce) is recalling certain 2018-2023 Velocity, Impel, Enforcer, and Arrow XT 110-foot aerial trucks. When the aerial platform is extended to its maximum angle, the platform mounting bracket may interfere with the basket handrail hinge peg and cause the handrail to detach from the basket.
Consequence: A basket handrail that unexpectedly detaches from the basket may increase the risk of injury to first responders using the handrail or to individuals on the ground near the vehicle.
Remedy: Dealers will install new basket handrail hinge pegs, free of charge. Owner notification letters were mailed March 16, 2023. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B326.
View full details →Recall 22V809000 — STRUCTURE:CRITICAL FASTENERS
| 299 vehicles affected
Defect: Pierce Manufacturing (Pierce) is recalling certain 2010-2022 Pierce Velocity, Enforcer, Arrow XT, Quantum, and Dash CF fire trucks. Stokes basket mounting brackets may be insufficiently welded.
Consequence: The left and/or right brackets can fail, allowing the stokes basket to fall and increasing the risk of injury.
Remedy: Pierce will replace the stokes basket mounting brackets, free of charge. Owner notification letters were mailed December 14, 2022. Owners may contact Pierce's customer service at 1-888-974-3723. Pierce's number for this recall is 74B323.
View full details →Recall 22V809000 — STRUCTURE:CRITICAL FASTENERS
| 299 vehicles affected
Defect: Pierce Manufacturing (Pierce) is recalling certain 2010-2022 Pierce Velocity, Enforcer, Arrow XT, Quantum, and Dash CF fire trucks. Stokes basket mounting brackets may be insufficiently welded.
Consequence: The left and/or right brackets can fail, allowing the stokes basket to fall and increasing the risk of injury.
Remedy: Pierce will replace the stokes basket mounting brackets, free of charge. Owner notification letters were mailed December 14, 2022. Owners may contact Pierce's customer service at 1-888-974-3723. Pierce's number for this recall is 74B323.
View full details →Recall 22V809000 — EQUIPMENT:MECHANICAL
| 299 vehicles affected
Defect: Pierce Manufacturing (Pierce) is recalling certain 2010-2022 Pierce Velocity, Enforcer, Arrow XT, Quantum, and Dash CF fire trucks. Stokes basket mounting brackets may be insufficiently welded.
Consequence: The left and/or right brackets can fail, allowing the stokes basket to fall and increasing the risk of injury.
Remedy: Pierce will replace the stokes basket mounting brackets, free of charge. Owner notification letters were mailed December 14, 2022. Owners may contact Pierce's customer service at 1-888-974-3723. Pierce's number for this recall is 74B323.
View full details →Recall 22V809000 — EQUIPMENT:MECHANICAL
| 299 vehicles affected
Defect: Pierce Manufacturing (Pierce) is recalling certain 2010-2022 Pierce Velocity, Enforcer, Arrow XT, Quantum, and Dash CF fire trucks. Stokes basket mounting brackets may be insufficiently welded.
Consequence: The left and/or right brackets can fail, allowing the stokes basket to fall and increasing the risk of injury.
Remedy: Pierce will replace the stokes basket mounting brackets, free of charge. Owner notification letters were mailed December 14, 2022. Owners may contact Pierce's customer service at 1-888-974-3723. Pierce's number for this recall is 74B323.
View full details →Recall 22V032000 — FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL
| 243 vehicles affected
Defect: Pierce Manufacturing (Pierce) is recalling certain 2015-2021 Arrow XT, Enforcer, Quantum and Velocity fire trucks. The fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure fuel leak.
Consequence: A high pressure fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: On engines with 75 miles or less, dealers will install vibration isolators to the fuel tubes. Engines with more than 75 miles will receive new fuel tubes with vibration isolators, free of charge. Owner notification letters were mailed on March...
View full details →Recall 22V032000 — FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL
| 243 vehicles affected
Defect: Pierce Manufacturing (Pierce) is recalling certain 2015-2021 Arrow XT, Enforcer, Quantum and Velocity fire trucks. The fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure fuel leak.
Consequence: A high pressure fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: On engines with 75 miles or less, dealers will install vibration isolators to the fuel tubes. Engines with more than 75 miles will receive new fuel tubes with vibration isolators, free of charge. Owner notification letters were mailed on March...
View full details →Recall 22V032000 — FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL
| 243 vehicles affected
Defect: Pierce Manufacturing (Pierce) is recalling certain 2015-2021 Arrow XT, Enforcer, Quantum and Velocity fire trucks. The fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure fuel leak.
Consequence: A high pressure fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: On engines with 75 miles or less, dealers will install vibration isolators to the fuel tubes. Engines with more than 75 miles will receive new fuel tubes with vibration isolators, free of charge. Owner notification letters were mailed on March...
View full details →Recall 21V394000 — FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL
| 2,416 vehicles affected
Defect: Pierce Manufacturing (Pierce) is recalling certain 2017-2021 Arrow XT, Enforcer, Impel, Quantum, Saber, and Velocity vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Dealers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Interim notification letters were mailed to owners on June 24, 2021. Owner notification letters were mailed July 30, 2021. Owners may contact...
View full details →Recall 20V571000 — EQUIPMENT
| 405 vehicles affected
Defect: Pierce Manufacturing (Pierce) is recalling certain 2018-2020 Arrow XT, Dash, Enforcer, Impel, Quantum, and Velocity vehicles. Due to a problem with the joystick controller, the vehicle's aerial device may move without operator input.
Consequence: Unintended movement of the aerial device can increase the risk of injury.
Remedy: Pierce will notify owners, and dealers will replace the potentially affected joysticks, free of charge. The recall began October 20, 2020. Owners may contact Pierce customer service at 1-888-974-3723.
View full details →Recall 20V120000 — EQUIPMENT
| 63 vehicles affected
Defect: Pierce Manufacturing (Pierce) is recalling certain 2019-2020 Arrow XT, Enforcer, Impel, and Velocity Emergency fire emergency vehicles built with a 107 foot or 110 foot aerial device. A rectangular tube in the upper mid-section of the aerial device may develop cracks and corrosion, possibly causing one of the tube walls to fail and the aerial device to become unsteady.
Consequence: The failed tube may cause the aerial device to fall, increasing the risk of injury.
Remedy: Pierce will notify owners, and dealers will inspect for the presence of cracks and/or evidence of corrosion. If no cracks or corrosion is found, the tube will receive a treatment to prevent rust corrosion. If cracks or corrosion is present,...
View full details →Owner Complaints for the 2020 PIERCE VELOCITY
No complaints have been filed with NHTSA for the 2020 PIERCE VELOCITY.
Safety Rating for the 2020 PIERCE VELOCITY
NHTSA has not yet tested the 2020 PIERCE VELOCITY in its New Car Assessment Program.
Technical Service Bulletins for the 2020 PIERCE VELOCITY
Pierce Manufacturing has issued 2 technical service bulletins (TSBs) for the 2020 PIERCE VELOCITY. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
PB_750 — UNKNOWN OR OTHER
To improve the fitment and operational reliability of manual window cranks by installing a fabricated collar over the regulator splines, eliminating looseness and reducing effort when raising or lowering the window.
KA_575 — STRUCTURE:BODY:DOOR
There have been reports of cab door windows sliding forward causing the window to âbindâ when the window is operated. This knowledge article outlines the suggested adjustment to the door to resolve this issue.
NHTSA Investigations for the 2020 PIERCE VELOCITY
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the PIERCE VELOCITY
- 2015 PIERCE VELOCITY — 0 complaints
- 2016 PIERCE VELOCITY — 1 complaint
- 2017 PIERCE VELOCITY — 0 complaints
- 2018 PIERCE VELOCITY — 0 complaints
- 2019 PIERCE VELOCITY — 0 complaints
- 2020 PIERCE VELOCITY (current)
- 2021 PIERCE VELOCITY — 0 complaints
- 2022 PIERCE VELOCITY — 0 complaints
- 2023 PIERCE VELOCITY — 0 complaints
- 2024 PIERCE VELOCITY — 0 complaints
- 2025 PIERCE VELOCITY — 0 complaints
Other PIERCE Models
- PIERCE ARROW XT — 10 total complaints
- PIERCE DASH — 8 total complaints
- PIERCE IMPEL — 7 total complaints
- PIERCE SABER — 5 total complaints
- PIERCE QUANTUM — 3 total complaints
- PIERCE ARROW — 2 total complaints
- PIERCE ENFORCER — 2 total complaints
- PIERCE PUMPER — 2 total complaints