2020 PIERCE IMPEL — Problems, Recalls & Safety Data
N/A
Safety Rating
0
Owner Complaints
5
Recalls
2
Service Bulletins
0
Investigations
Overview of the 2020 PIERCE IMPEL
The 2020 PIERCE IMPEL has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 5 recall campaigns affecting this vehicle, covering issues with EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDER, FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL, EQUIPMENT. 2 technical service bulletins have been issued by Pierce Manufacturing for this model year.
Recalls for the 2020 PIERCE IMPEL
NHTSA has recorded 5 recalls for the 2020 PIERCE IMPEL, potentially affecting up to 2,951 vehicles.
Recall 23V096000 — EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDER
| 64 vehicles affected
Defect: Pierce Manufacturing (Pierce) is recalling certain 2018-2023 Velocity, Impel, Enforcer, and Arrow XT 110-foot aerial trucks. When the aerial platform is extended to its maximum angle, the platform mounting bracket may interfere with the basket handrail hinge peg and cause the handrail to detach from the basket.
Consequence: A basket handrail that unexpectedly detaches from the basket may increase the risk of injury to first responders using the handrail or to individuals on the ground near the vehicle.
Remedy: Dealers will install new basket handrail hinge pegs, free of charge. Owner notification letters were mailed March 16, 2023. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B326.
View full details →Recall 21V394000 — FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL
| 2,416 vehicles affected
Defect: Pierce Manufacturing (Pierce) is recalling certain 2017-2021 Arrow XT, Enforcer, Impel, Quantum, Saber, and Velocity vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Dealers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Interim notification letters were mailed to owners on June 24, 2021. Owner notification letters were mailed July 30, 2021. Owners may contact...
View full details →Recall 21V006000 — EQUIPMENT
| 3 vehicles affected
Defect: Pierce Manufacturing (Pierce) is recalling 2020 Arrow XT, Impel, and Enforcer vehicles equipped with battery-powered 3600 wireless remote controller units used to control the movement of electric firefighting monitors in firefighting vehicles. The monitor is used to direct the water stream and adjust the spray pattern. The wireless remote controller's sleep mode is disabled, and results in the batteries discharging...
Consequence: Inability to use the wireless remote controller may hinder the firefighting efforts, increasing the risk of injury.
Remedy: Pierce will notify owners, and dealers will return the affected controllers to Akron Brass for a software update, free of charge. The recall began on February 22, 2021. Owners may contact Pierce customer service at 1-888-974-3723.
View full details →Recall 20V571000 — EQUIPMENT
| 405 vehicles affected
Defect: Pierce Manufacturing (Pierce) is recalling certain 2018-2020 Arrow XT, Dash, Enforcer, Impel, Quantum, and Velocity vehicles. Due to a problem with the joystick controller, the vehicle's aerial device may move without operator input.
Consequence: Unintended movement of the aerial device can increase the risk of injury.
Remedy: Pierce will notify owners, and dealers will replace the potentially affected joysticks, free of charge. The recall began October 20, 2020. Owners may contact Pierce customer service at 1-888-974-3723.
View full details →Recall 20V120000 — EQUIPMENT
| 63 vehicles affected
Defect: Pierce Manufacturing (Pierce) is recalling certain 2019-2020 Arrow XT, Enforcer, Impel, and Velocity Emergency fire emergency vehicles built with a 107 foot or 110 foot aerial device. A rectangular tube in the upper mid-section of the aerial device may develop cracks and corrosion, possibly causing one of the tube walls to fail and the aerial device to become unsteady.
Consequence: The failed tube may cause the aerial device to fall, increasing the risk of injury.
Remedy: Pierce will notify owners, and dealers will inspect for the presence of cracks and/or evidence of corrosion. If no cracks or corrosion is found, the tube will receive a treatment to prevent rust corrosion. If cracks or corrosion is present,...
View full details →Owner Complaints for the 2020 PIERCE IMPEL
No complaints have been filed with NHTSA for the 2020 PIERCE IMPEL.
Safety Rating for the 2020 PIERCE IMPEL
NHTSA has not yet tested the 2020 PIERCE IMPEL in its New Car Assessment Program.
Technical Service Bulletins for the 2020 PIERCE IMPEL
Pierce Manufacturing has issued 2 technical service bulletins (TSBs) for the 2020 PIERCE IMPEL. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
WB_557 — POWER TRAIN
Elkhart Brass and Akron Manufacturing ball-type intake and discharge valves have been submitted for warranty claims due to leaks within the seal of the valve. Neither manufacturer classifies a valve seal leak to be a malfunction of the product and therefore do not consider a seal leak to be a...
WB_557 — STRUCTURE
Elkhart Brass and Akron Manufacturing ball-type intake and discharge valves have been submitted for warranty claims due to leaks within the seal of the valve. Neither manufacturer classifies a valve seal leak to be a malfunction of the product and therefore do not consider a seal leak to be a...
NHTSA Investigations for the 2020 PIERCE IMPEL
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the PIERCE IMPEL
- 2015 PIERCE IMPEL — 0 complaints
- 2016 PIERCE IMPEL — 0 complaints
- 2017 PIERCE IMPEL — 0 complaints
- 2018 PIERCE IMPEL — 0 complaints
- 2019 PIERCE IMPEL — 0 complaints
- 2020 PIERCE IMPEL (current)
- 2021 PIERCE IMPEL — 0 complaints
- 2022 PIERCE IMPEL — 0 complaints
- 2023 PIERCE IMPEL — 0 complaints
- 2025 PIERCE IMPEL — 0 complaints
Other PIERCE Models
- PIERCE ARROW XT — 10 total complaints
- PIERCE DASH — 8 total complaints
- PIERCE SABER — 5 total complaints
- PIERCE QUANTUM — 3 total complaints
- PIERCE ARROW — 2 total complaints
- PIERCE ENFORCER — 2 total complaints
- PIERCE PUMPER — 2 total complaints
- PIERCE 75' ALUMINUM LADDER — 1 total complaint