2008 PIERCE IMPEL — Problems, Recalls & Safety Data
N/A
Safety Rating
1
Owner Complaint
15
Recalls
0
Service Bulletins
0
Investigations
Overview of the 2008 PIERCE IMPEL
The 2008 PIERCE IMPEL has received a total of 1 safety complaint filed with the National Highway Traffic Safety Administration (NHTSA). There have been 15 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM:SOFTWARE, STRUCTURE, STRUCTURE:BODY:DOOR. The most commonly reported problem area is the Electronic Stability Control Esc (1 complaint).
Recalls for the 2008 PIERCE IMPEL
NHTSA has recorded 15 recalls for the 2008 PIERCE IMPEL, potentially affecting up to 8,523 vehicles.
Recall 19V022000 — ELECTRICAL SYSTEM:SOFTWARE
| 994 vehicles affected
Defect: Pierce Manufacturing (Pierce) is recalling certain 2004-2018 Arrow XT, Dash, Enforcer, Impel, Quantum and Velocity aerial vehicles. The aerial device may unexpectedly rotate to the right when the ladder is being extended.
Consequence: If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of injury.
Remedy: Pierce will notify owners, and dealers will reprogram the aerial control module, free of charge. The recall began February 28, 2019. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B295.
View full details →Recall 18V463000 — STRUCTURE
| 17 vehicles affected
Defect: Pierce Manufacturing (Pierce) is recalling certain 2007-2017 Pierce Velocity, Impel, Arrow-XT, Quantum, and Enforcer emergency response vehicles equipped with 75ft aerial devices with a 21 inch or 28 inch limited retraction bracket. The bracket on the aerial device may detach from the aerial and fall to the ground.
Consequence: If the bracket falls, it could strike a person below.
Remedy: Pierce will notify owners, and dealers will install additional hardware to mount the limited retraction bracket, free of charge. The recall began on August 22, 2018. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is...
View full details →Recall 13V214000 — STRUCTURE:BODY:DOOR
| 2,006 vehicles affected
Defect: Pierce Manufacturing Inc. (Pierce) is recalling certain model year 2007-2013 Velocity, Impel, and Dash CF emergency vehicles manufactured June 6, 2007, through May 31, 2013. The springs in the outer door handles are not of sufficient stiffness to prevent inadvertent door opening in certain impacts. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard...
Consequence: In the event of a crash, the weak springs may allow the door to open and possibly fail to contain emergency personnel or equipment, increasing the risk of injury.
Remedy: Pierce will notify owners, and dealers will replace the door handle spring with a stiffer one, free of charge. Owners may contact Pierce at 1-920-832-3000. The recall began on June 28, 2013. Pierce's recall number is 74B242.
View full details →Recall 13V062000 — LATCHES/LOCKS/LINKAGES
| 1,275 vehicles affected
Defect: Pierce is recalling certain model year 2007-2010 Velocity and Impel fire trucks manufactured from June 6, 2007, through October 30, 2010. The springs inside the inner door handles may allow the door to open inadvertently.
Consequence: If the door inadvertently opens while the vehicle is in motion, the occupants may fall out and suffer personal injury.
Remedy: Pierce will notify owners, and dealers will replace the inner door handles, free of charge. The recall began during May 2013. Owners may contact Pierce at 1-920-832-3000.
View full details →Recall 11V527000 — ELECTRONIC STABILITY CONTROL (ESC)
| 724 vehicles affected
Defect: PIERCE MANUFACTURING (PIERCE) IS RECALLING CERTAIN MODEL YEAR 2007-2011 ARROW XTAND VELOCITY, MODEL YEAR 2008-2011 CUSTOM CONTENDER, IMPEL, QUANTUM AND MODEL YEAR 2009-2011 SABER EMERGENCY TRUCKS, EQUIPPED WITH MERITOR WABCO ELECTRONIC STABILITY CONTROL (ESC) MODULES, MANUFACTURED FROM DECEMBER 19, 2007, THROUGH OCTOBER 7, 2011. UNDER CERTAIN ROAD AND DRIVING CONDITIONS, VEHICLE BODY ROLL AND ROAD INCLINATION CHARACTERISTICS MAY ADVERSELY AFFECT...
Consequence: IF THE DRIVER IS SLOW TO REACT DURING THIS ESC INTERVENTION, THE VEHICLE MAY DEVIATE FROM THE INTENDED LINE OF TRAVEL, INCREASING THE RISK OF A CRASH.
Remedy: PIERCE IS WORKING WITH MERITOR WABCO AND WILL REPLACE THE CONTROL MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 16, 2011. OWNERS MAY CONTACT MERITOR WABCO AT 1-248-435-8001 OR PIERCE AT 1-920-832-3000.
View full details →Recall 10V423000 — STEERING
| 2,652 vehicles affected
Defect: PIERCE IS RECALLING CERTAIN MODEL YEAR 1998 THROUGH 2008 ARROW XT, LANCE, VELOCITY, ENFORCER, IMPEL, AND DASH CUSTOM FIRE APPARATUS VEHICLES MANUFACTURED FROM MAY 30, 1998 THROUGH NOVEMBER 25, 2008. THE STEERING GEAR BRACKET MAY FRACTURE AND BREAK. IF THIS OCCURS THE STEERING GEAR MAY DETACH FROM THE VEHICLE.
Consequence: DETACHMENT OF THE STEERING GEAR WILL RESULT IN A LOSS OF STEERING CONTROL THAT COULD CAUSE A CRASH.
Remedy: PIERCE WILL NOTIFY OWNERS AND DEALERS WILL INSTALL A NEW STEERING GEAR MOUNTING BRACKET FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 12, 2010. OWNERS ARE BEING INSTRUCTED TO INSPECT THE STEERING GEAR BRACKET PRIOR TO EACH TRIP. THE...
View full details →Recall 10V300000 — STRUCTURE:BODY:BUMPERS
| 25 vehicles affected
Defect: PIERCE IS RECALLING CERTAIN MODEL YEAR 2003 THROUGH 2009 CUSTOM CONTENDER, DASH, ENFORCER, IMPEL, LANCE SABER, AND VELOCITY FIRE TRUCKS MANUFACTURED FROM FEBRUARY 20, 2003, THROUGH MARCH 27, 2009. THESE TRUCKS MAY BE EQUIPPED WITH DROP-DOWN FIRE HOSE TRAYS MOUNTED UNDER THE FRONT BUMPER. THE HOSE TRAY LATCH MAY ACCIDENTALLY OPEN WHILE THE VEHICLE IS IN MOTION.
Consequence: IF THIS OCCURS THE FIRE HOSE MAY DROP TO THE ROADWAY WITHOUT WARNING. POTENTIAL INJURY TO PEOPLE AND PROPERTY MAY OCCUR. THE SUDDEN HOSE DEPLOYMENT MAY ALSO DISTRACT DRIVERS TRYING TO AVOID THE HOSE AND A CRASH MAY OCCUR.
Remedy: A NEW AND IMPROVED LATCH DESIGN HAS BEEN DEVELOPED AND A NEW HOSE BOX INCORPORATING THE NEW LATCH WILL BE INSTALLED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 4, 2010. OWNER MAY CONTACT PIERCE AT 1-920-832-3000.
View full details →Recall 10V317000 — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
| 45 vehicles affected
Defect: PIERCE IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2010 ARROW XT, DASH, ENFORCER, IMPEL, QUANTUM, AND VELOCITY FIRE TRUCKS MANUFACTURED FROM OCTOBER 11, 2006 THROUGH JUNE 16, 2010 AND EQUIPPED WITH MERITOR WABCO EX225 REAR DISC BRAKES AND ONSPOT AUTOMATIC TIRE CHAINS. THE MERITOR WABCO EX225 REAR DISC BRAKE CALIPER MAY INTERFERE WITH THE ONSPOT AUTOMATIC TIRE CHAIN BRACKETS. THIS...
Consequence: IF THIS INTERFERENCE OCCURS, BRAKING PERFORMANCE MAY BE REDUCED WITHOUT WARNING AND A CRASH MAY OCCUR.
Remedy: DEALERS WILL INSTALL NEW AUTOMATIC TIRE CHAIN BRACKETS. THE NEW BRACKETS PROVIDE ADDITIONAL CLEARANCE FOR THE FULL ACTUATION OF THE DISC BRAKE CALIPERS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN IN JULY 2010. OWNERS MAY...
View full details →Recall 09V389000 — ENGINE AND ENGINE COOLING
| 131 vehicles affected
Defect: PIERCE IS RECALLING CERTAIN MODEL YEAR 2008 AND 2009 FIRE TRUCKS MANUFACTURED BETWEEN APRIL 1, 2008 AND SEPTEMBER 30, 2009, EQUIPPED WITH CUMMINS ISB CM2150, ISC CM2150, ISL CM2150, ISM CM876, AND ISX CM871 MODEL DIESEL ENGINES. THE VEHICLES MAY BE DESIGNED WITH A HARD WIRED, DASH-MOUNTED SWITCH THAT ENABLES THE VEHICLE OPERATOR TO INHIBIT AFTERTREATMENT DIESEL PARTICULATE FILTER REGENERATION...
Consequence: THIS CONDITION WILL PERMIT HOT EXHAUST GASES TO EXIT THE VEHICLE TAILPIPE, INCREASING THE RISK OF MELTING OR BURNING OF NEARBY SURFACES, OR A FIRE.
Remedy: PIERCE IS WORKING WITH CUMMINS TO REPAIR THE ENGINES. CUMMINS IS CONDUCTING THIS CAMPAIGN AND WILL PROVIDE THE REMEDY FREE OF CHARGE. PLEASE SEE CUMMINS RECALL CAMPAIGN 09E-046. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 2009. OWNERS MAY...
View full details →Recall 09V341000 — AIR BAGS:SIDE/WINDOW:CURTAIN
| 28 vehicles affected
Defect: PIERCE IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2009 FIRE TRUCKS EQUIPPED WITH SIDE-ROLL PROTECTION SYSTEMS. THE SENSOR DESIGNED TO DETECT VEHICLE ROLL CAN MALFUNCTION RESULTING IN AN INADVERTENT DEPLOYMENT OF THE PROTECTION SYSTEM.
Consequence: INADVERTENT DEPLOYMENT OF THE SIDE-ROLL PROTECTION SYSTEM COULD RESULT IN A VEHICLE CRASH OR INJURY TO AN OUT OF POSITION OCCUPANT.
Remedy: PIERCE WILL NOTIFY OWNERS AND THE VEHICLES WILL BE REPAIRED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 31, 2009. OWNERS MAY CONTACT PIERCE TOLL-FREE AT 1-888-974-3723.
View full details →Recall 09V203000 — STEERING
| 185 vehicles affected
Defect: PIERCE IS RECALLING 185 MODEL YEAR 2008 AND 2009 CUSTOM FIRE TRUCKS MANUFACTURED BETWEEN JANUARY 1, 2008 AND MAY 31, 2009, EQUIPPED WITH MERITOR WABCO STEERING ANGLE SENSORS (SAS). INTERNAL FRICTION CAN DEVELOP BETWEEN THE SENSOR GEARS AND THE SENSOR HOUSING AS A RESULT OF EXTERNAL FORCES EXPERIENCED ON THE VEHICLE INCLUDING VIBRATION. IF DEVELOPED FRICTION IS GREAT ENOUGH, THE...
Consequence: WITH A BROKEN SAS DRIVING TAB, THE ELECTRONIC STABILITY CONTROL (ESC) WILL NOT FUNCTION PROPERLY, WHICH COULD POSSIBLY RESULT IN A VEHICLE CRASH.
Remedy: PIERCE WILL NOTIFY OWNERS AND THE VEHICLES WILL BE REPAIRED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 2, 2009. OWNERS MAY CONTACT PIERCE AT 1-920-832-3000.
View full details →Recall 09V137000 — LATCHES/LOCKS/LINKAGES:DOORS:LATCH
| 257 vehicles affected
Defect: PIERCE MANUFACTURING IS RECALLING 257 MY 2008 EMERGENCY VEHICLES MANUFACTURED BETWEEN JUNE 1 AND OCTOBER 31, 2008, EQUIPPED WITH TRIMARK DOOR LATCHES. THESE LATCHES FAIL TO COMPLY WITH THE TRANSVERSE PULL STATIC LOAD REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO 206, "DOOR LOCKS AND DOOR RETENTION COMPONENTS." THE LATCHES MAY "POP" INTO THE SECONDARY LOCKING POSITION.
Consequence: IN THE EVENT OF A VEHICLE CRASH, THE DOOR WOULD NOT HAVE PRIMARY CLOSING SECURITY WHICH COULD POSSIBLY LEAD TO INJURY OF THE VEHICLE OCCUPANT.
Remedy: PIERCE WILL NOTIFY OWNERS AND REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 4, 2009. OWNERS MAY CONTACT PIERCE CUSTOMER SERVICE TOLL-FREE AT 1-888-974-3723.
View full details →Recall 09V105000 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY
| 167 vehicles affected
Defect: PIERCE IS RECALLING 167 MY 2007-2008 VELOCITY AND IMPEL FIRE TRUCKS. A BATTERY BOX IS POSITIONED ON BOTH SIDES OF THE CHASSIS FRAME DIRECTLY UNDER THE CAB. CAB INTERFERENCE MAY OCCUR WITH THE POSITIVE BATTERY POST AND THE ALUMINUM CAB FLOOR SUBSTRUCTURE.
Consequence: IF METAL-TO-METAL CONTACT WERE TO HAPPEN, AN ELECTRICAL ARCING BETWEEN THE CAB AND BATTERY COULD OCCUR INCREASING THE RISK OF ELECTRICAL SHORT CIRCUIT AND A FIRE.
Remedy: OWNERS WILL RECEIVE A REMEDY KIT ALONG WITH INSTRUCTIONS AND SHOULD INSPECT THE POSITIVE BATTERY POSTS TO MAKE SURE THE PROTECTIVE CAPS HAVE NOT WORN AWAY, IF CONTACT WITH THE CAB HAS OCCURRED, REPLACE THE BATTERY POST PROTECTIVE CAPS. THIS...
View full details →Recall 08V598000 — SERVICE BRAKES, AIR:DISC:CALIPER
| 15 vehicles affected
Defect: PIERCE IS RECALLING 15 MY 2007-2008 DASH, ENFORCER, IMPEL, QUANTUM AND VELOCITY FIRE TRUCKS EQUIPPED WITH ARVINMERITOR REAR DISC BRAKES AND HENDRICKSON FIREMAAX SUSPENSION. INTERFERENCE WITH THE BRAKE CALIPER ADJUSTER BOLT SLEEVE AND THE SUSPENSION BEAM MAY OCCUR. THIS INTERFERENCE MAY OCCUR IF THE RIGHT HAND AND LEFT HAND BRAKE COMPONENTS WERE ASSEMBLED ON THE WRONG SIDE OF THE AXLE....
Consequence: IF THE ADJUSTER CAN NOT ROTATE, BRAKE PERFORMANCE MAY BE COMPROMISED AND A CRASH MAY OCCUR.
Remedy: DEALERS WILL ADJUST THE BOLT SLEEVE AND THE PROPER COMPONENTS FREE OF CHARGE. ALL OWNERS HAVE BEEN NOTIFIED BY ARVINMERITOR.
View full details →Recall 08V555000 — ENGINE AND ENGINE COOLING:ENGINE:DIESEL
| 2 vehicles affected
Defect: PIERCE RECALLED 2 MY 2008 IMPEL FIRE TRUCKS EQUIPPED WITH C7 OR C9 CATERPILLAR DIESEL ENGINES. THE FUEL PUMP OUTLET CHECK PLUG MAY BE CRACKED WHICH COULD CAUSE FUEL TO SPRAY AND LEAK.
Consequence: THE FUEL PUMP PLUG MAY CRACK CAUSING FUEL TO LEAK. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: THESE VEHICLES HAVE BEEN REPAIRED. NO FURTHER ACTION IS NECESSARY ON THIS RECALL.
View full details →Owner Complaints for the 2008 PIERCE IMPEL
1 complaint has been filed with NHTSA for the 2008 PIERCE IMPEL. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electronic Stability Control Esc | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
IN REGARDS TO RECALL 09V-023. IT APPEARS TO ME THAT THERE IS A LARGER PROBLEM. THAT IS THAT THE ESC SYSTEM DOES NOT INDICATE THAT THERE IS A DEFECT OR FAULT EVEN AFTER THESE SENSORS FAIL. ALSO THAT THE SOFTWARE TO DIAGNOSE THESE SYSTEMS CAN NOT READ WHAT THE SENSORS ARE ACTUALLY DOING OR RECORD ANY PROBLEMS. TWO OF OUR VEHICLE WERE INVOLVED WITH THE COMPANY RECALLING THE SENSORS AFTER THEY BOTH HAD UNEXPECTED BRAKE APPLICATIONS WHEN MAKING A TURN, FORCING THEM INTO THE ONCOMING LANE. AFTER THESE EVENTS WE DROVE THE FIRST TRUCK FOR SEVERAL HOURS WHILE THE SENSOR WAS BROKEN AND COULD NOT TELL THERE WAS A PROBLEM EVEN WITH THE COMPANIES SOFTWARE HOOKED TO THE VEHICLE WHILE TRYING TO DIAGNOSE THE PROBLEM. IN THE EVENT THAT THESE COMPONENTS FAILED AGAIN THE VEHICLE WOULD OPERATE WITH NO INDICATION OF A PROBLEM, THIS COULD CAUSE AN ACCIDENT SHOULD THE ESC SYSTEM BE NEEDED IN A ACTUAL ESC EVENT. HOWEVER ONCE AN ACCIDENT OCCURS THE SOFTWARE HAS NO ABILITY TO DETERMINE IF AN ESC EVENT ACTIVATED OR IF IT WAS EVEN WORKING AT THE TIME. THIS APPEARS TO BE A HUGE FLAW IN THE PROPER OPERATION OF THE SYSTEM. HOW COULD A SYSTEM DESIGNED TO HELP YOU CONTROL A VEHICLE INDICATE THAT IT WAS WORKING NORMAL WHEN IN REALITY IT COULD NOT RECORD THE POSITION OF THE STEERING WHEEL OR THAT THE STEERING WHEEL WAS NOT BEING MOVED EVEN THOUGH TIRE SPEEDS WERE SHOWING THAT THE VEHICLE WAS IN A TURN. *TR
Safety Rating for the 2008 PIERCE IMPEL
NHTSA has not yet tested the 2008 PIERCE IMPEL in its New Car Assessment Program.
Technical Service Bulletins for the 2008 PIERCE IMPEL
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2008 PIERCE IMPEL
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the PIERCE IMPEL
- 2003 PIERCE IMPEL — 0 complaints
- 2004 PIERCE IMPEL — 0 complaints
- 2005 PIERCE IMPEL — 0 complaints
- 2006 PIERCE IMPEL — 0 complaints
- 2007 PIERCE IMPEL — 6 complaints
- 2008 PIERCE IMPEL (current)
- 2009 PIERCE IMPEL — 0 complaints
- 2010 PIERCE IMPEL — 0 complaints
- 2011 PIERCE IMPEL — 0 complaints
- 2012 PIERCE IMPEL — 0 complaints
- 2013 PIERCE IMPEL — 0 complaints
Other PIERCE Models
- PIERCE ARROW XT — 10 total complaints
- PIERCE DASH — 8 total complaints
- PIERCE SABER — 5 total complaints
- PIERCE QUANTUM — 3 total complaints
- PIERCE ARROW — 2 total complaints
- PIERCE ENFORCER — 2 total complaints
- PIERCE PUMPER — 2 total complaints
- PIERCE 75' ALUMINUM LADDER — 1 total complaint