2020 PIERCE ENFORCER — Problems, Recalls & Safety Data

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N/A

Safety Rating

0

Owner Complaints

9

Recalls

ACTIVE RECALL

0

Service Bulletins

0

Investigations

Overview of the 2020 PIERCE ENFORCER

The 2020 PIERCE ENFORCER has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 15 recall campaigns affecting this vehicle, covering issues with STRUCTURE:BODY:BUMPERS, EXTERIOR LIGHTING:BACK UP LIGHTS, ELECTRICAL SYSTEM:WIRING.

Recalls for the 2020 PIERCE ENFORCER

NHTSA has recorded 15 recalls for the 2020 PIERCE ENFORCER, potentially affecting up to 5,198 vehicles.

Recall 24V127000 — STRUCTURE:BODY:BUMPERS

| 4 vehicles affected

Defect: Pierce Manufacturing (Pierce) is recalling certain 2020 Enforcer, 2021-2022 Velocity, and 2023 Saber vehicles equipped with a specific rear bumper option. The bumper may partially obstruct the rear lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: Partially obstructed rear lights can reduce the vehicle's visibility to other drivers, increasing the risk of a crash.

Remedy: Pierce will reposition the lights, free of charge. Owner notification letters were mailed April 15, 2024. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B333.

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Recall 24V127000 — EXTERIOR LIGHTING:BACK UP LIGHTS

| 4 vehicles affected

Defect: Pierce Manufacturing (Pierce) is recalling certain 2020 Enforcer, 2021-2022 Velocity, and 2023 Saber vehicles equipped with a specific rear bumper option. The bumper may partially obstruct the rear lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: Partially obstructed rear lights can reduce the vehicle's visibility to other drivers, increasing the risk of a crash.

Remedy: Pierce will reposition the lights, free of charge. Owner notification letters were mailed April 15, 2024. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B333.

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Recall 23V823000 — ELECTRICAL SYSTEM:WIRING

| 314 vehicles affected

Defect: Pierce Manufacturing (Pierce) is recalling certain 2019-2023 Arrow XT, Enforcer, and Velocity mid-mount tower trucks equipped with an aerial platform basket. The electrical connector to the aerial turntable wiring harness may not be properly secured, which can result in connector corrosion and affect the leveling ability of the platform basket.

Consequence: An inability for the platform basket to maintain level can result in the basket tipping, increasing the risk of injury.

Remedy: Pierce will replace the aerial turntable wiring harness, free of charge. Owner notification letters were mailed December 14, 2023. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B330.

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Recall 23V096000 — EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDER

| 64 vehicles affected

Defect: Pierce Manufacturing (Pierce) is recalling certain 2018-2023 Velocity, Impel, Enforcer, and Arrow XT 110-foot aerial trucks. When the aerial platform is extended to its maximum angle, the platform mounting bracket may interfere with the basket handrail hinge peg and cause the handrail to detach from the basket.

Consequence: A basket handrail that unexpectedly detaches from the basket may increase the risk of injury to first responders using the handrail or to individuals on the ground near the vehicle.

Remedy: Dealers will install new basket handrail hinge pegs, free of charge. Owner notification letters were mailed March 16, 2023. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B326.

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Recall 22V809000 — STRUCTURE:CRITICAL FASTENERS

| 299 vehicles affected

Defect: Pierce Manufacturing (Pierce) is recalling certain 2010-2022 Pierce Velocity, Enforcer, Arrow XT, Quantum, and Dash CF fire trucks. Stokes basket mounting brackets may be insufficiently welded.

Consequence: The left and/or right brackets can fail, allowing the stokes basket to fall and increasing the risk of injury.

Remedy: Pierce will replace the stokes basket mounting brackets, free of charge. Owner notification letters were mailed December 14, 2022. Owners may contact Pierce's customer service at 1-888-974-3723. Pierce's number for this recall is 74B323.

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Recall 22V809000 — STRUCTURE:CRITICAL FASTENERS

| 299 vehicles affected

Defect: Pierce Manufacturing (Pierce) is recalling certain 2010-2022 Pierce Velocity, Enforcer, Arrow XT, Quantum, and Dash CF fire trucks. Stokes basket mounting brackets may be insufficiently welded.

Consequence: The left and/or right brackets can fail, allowing the stokes basket to fall and increasing the risk of injury.

Remedy: Pierce will replace the stokes basket mounting brackets, free of charge. Owner notification letters were mailed December 14, 2022. Owners may contact Pierce's customer service at 1-888-974-3723. Pierce's number for this recall is 74B323.

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Recall 22V809000 — EQUIPMENT:MECHANICAL

| 299 vehicles affected

Defect: Pierce Manufacturing (Pierce) is recalling certain 2010-2022 Pierce Velocity, Enforcer, Arrow XT, Quantum, and Dash CF fire trucks. Stokes basket mounting brackets may be insufficiently welded.

Consequence: The left and/or right brackets can fail, allowing the stokes basket to fall and increasing the risk of injury.

Remedy: Pierce will replace the stokes basket mounting brackets, free of charge. Owner notification letters were mailed December 14, 2022. Owners may contact Pierce's customer service at 1-888-974-3723. Pierce's number for this recall is 74B323.

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Recall 22V809000 — EQUIPMENT:MECHANICAL

| 299 vehicles affected

Defect: Pierce Manufacturing (Pierce) is recalling certain 2010-2022 Pierce Velocity, Enforcer, Arrow XT, Quantum, and Dash CF fire trucks. Stokes basket mounting brackets may be insufficiently welded.

Consequence: The left and/or right brackets can fail, allowing the stokes basket to fall and increasing the risk of injury.

Remedy: Pierce will replace the stokes basket mounting brackets, free of charge. Owner notification letters were mailed December 14, 2022. Owners may contact Pierce's customer service at 1-888-974-3723. Pierce's number for this recall is 74B323.

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Recall 22V032000 — FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL

| 243 vehicles affected

Defect: Pierce Manufacturing (Pierce) is recalling certain 2015-2021 Arrow XT, Enforcer, Quantum and Velocity fire trucks. The fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure fuel leak.

Consequence: A high pressure fuel leak in the presence of an ignition source can increase the risk of a fire.

Remedy: On engines with 75 miles or less, dealers will install vibration isolators to the fuel tubes. Engines with more than 75 miles will receive new fuel tubes with vibration isolators, free of charge. Owner notification letters were mailed on March...

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Recall 22V032000 — FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL

| 243 vehicles affected

Defect: Pierce Manufacturing (Pierce) is recalling certain 2015-2021 Arrow XT, Enforcer, Quantum and Velocity fire trucks. The fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure fuel leak.

Consequence: A high pressure fuel leak in the presence of an ignition source can increase the risk of a fire.

Remedy: On engines with 75 miles or less, dealers will install vibration isolators to the fuel tubes. Engines with more than 75 miles will receive new fuel tubes with vibration isolators, free of charge. Owner notification letters were mailed on March...

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Recall 22V032000 — FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL

| 243 vehicles affected

Defect: Pierce Manufacturing (Pierce) is recalling certain 2015-2021 Arrow XT, Enforcer, Quantum and Velocity fire trucks. The fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure fuel leak.

Consequence: A high pressure fuel leak in the presence of an ignition source can increase the risk of a fire.

Remedy: On engines with 75 miles or less, dealers will install vibration isolators to the fuel tubes. Engines with more than 75 miles will receive new fuel tubes with vibration isolators, free of charge. Owner notification letters were mailed on March...

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Recall 21V394000 — FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL

| 2,416 vehicles affected

Defect: Pierce Manufacturing (Pierce) is recalling certain 2017-2021 Arrow XT, Enforcer, Impel, Quantum, Saber, and Velocity vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Dealers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Interim notification letters were mailed to owners on June 24, 2021. Owner notification letters were mailed July 30, 2021. Owners may contact...

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Recall 21V006000 — EQUIPMENT

| 3 vehicles affected

Defect: Pierce Manufacturing (Pierce) is recalling 2020 Arrow XT, Impel, and Enforcer vehicles equipped with battery-powered 3600 wireless remote controller units used to control the movement of electric firefighting monitors in firefighting vehicles. The monitor is used to direct the water stream and adjust the spray pattern. The wireless remote controller's sleep mode is disabled, and results in the batteries discharging...

Consequence: Inability to use the wireless remote controller may hinder the firefighting efforts, increasing the risk of injury.

Remedy: Pierce will notify owners, and dealers will return the affected controllers to Akron Brass for a software update, free of charge. The recall began on February 22, 2021. Owners may contact Pierce customer service at 1-888-974-3723.

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Recall 20V571000 — EQUIPMENT

| 405 vehicles affected

Defect: Pierce Manufacturing (Pierce) is recalling certain 2018-2020 Arrow XT, Dash, Enforcer, Impel, Quantum, and Velocity vehicles. Due to a problem with the joystick controller, the vehicle's aerial device may move without operator input.

Consequence: Unintended movement of the aerial device can increase the risk of injury.

Remedy: Pierce will notify owners, and dealers will replace the potentially affected joysticks, free of charge. The recall began October 20, 2020. Owners may contact Pierce customer service at 1-888-974-3723.

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Recall 20V120000 — EQUIPMENT

| 63 vehicles affected

Defect: Pierce Manufacturing (Pierce) is recalling certain 2019-2020 Arrow XT, Enforcer, Impel, and Velocity Emergency fire emergency vehicles built with a 107 foot or 110 foot aerial device. A rectangular tube in the upper mid-section of the aerial device may develop cracks and corrosion, possibly causing one of the tube walls to fail and the aerial device to become unsteady.

Consequence: The failed tube may cause the aerial device to fall, increasing the risk of injury.

Remedy: Pierce will notify owners, and dealers will inspect for the presence of cracks and/or evidence of corrosion. If no cracks or corrosion is found, the tube will receive a treatment to prevent rust corrosion. If cracks or corrosion is present,...

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Owner Complaints for the 2020 PIERCE ENFORCER

No complaints have been filed with NHTSA for the 2020 PIERCE ENFORCER.

Safety Rating for the 2020 PIERCE ENFORCER

NHTSA has not yet tested the 2020 PIERCE ENFORCER in its New Car Assessment Program.

Technical Service Bulletins for the 2020 PIERCE ENFORCER

No technical service bulletins have been reported for this vehicle.

NHTSA Investigations for the 2020 PIERCE ENFORCER

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the PIERCE ENFORCER

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Other PIERCE Models

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