2004 PETERBILT 387 — Problems, Recalls & Safety Data
N/A
Safety Rating
1
Owner Complaint
3
Recalls
1
Service Bulletin
0
Investigations
Overview of the 2004 PETERBILT 387
The 2004 PETERBILT 387 has received a total of 1 safety complaint filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with ENGINE AND ENGINE COOLING, SEATS, EQUIPMENT. 1 technical service bulletin have been issued by PACCAR Incorporated for this model year. The most commonly reported problem area is the Latcheslockslinkageshoodlatch (1 complaint).
Recalls for the 2004 PETERBILT 387
NHTSA has recorded 3 recalls for the 2004 PETERBILT 387, potentially affecting up to 31,286 vehicles.
Recall 05V570000 — ENGINE AND ENGINE COOLING
| 30,995 vehicles affected
Defect: ON CERTAIN TRACTORS EQUIPPED WITH CATERPILLAR DIESEL ENGINES, THE VARIABLE VALVE ACTUATION OIL LINE MAY WEAR AGAINST THE SHARP EDGE OF THE CYLINDER HEAD IF NOT POSITIONED CORRECTLY.
Consequence: THE OIL LINE MAY BE CUT ON THE CYLINDER HEAD CAUSING AN OIL LEAK AND A POSSIBLE FIRE.
Remedy: CATERPILLAR, IN CONJUNCTION WITH PACCAR, WILL BE CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN FREE OF CHARGE. OWNERS MAY CALL CATERPILLAR AT 309-675-6496, KENWORTH AT 425-828-5440, OR PETERBILT AT 940-591-4201.
View full details →Recall 04V548000 — SEATS
| 251 vehicles affected
Defect: ON CERTAIN HEAVY DUTY TRUCKS, THE PIVOT BOLTS WHICH HOLD THE SEAT BACK FRAME TO THE SEAT CUSHION FRAME CAN LOOSEN AND POSSIBLY FRACTURE OR DISLODGE, CAUSING THE SEAT BACK TO FAIL TO PROVIDE FULL SUPPORT TO THE DRIVER.
Consequence: A POSSIBLE VEHICLE CRASH COULD OCCUR SHOULD THE SEAT FALL BACKWARDS DURING USE.
Remedy: GRA-MAG WILL PROVIDE CUSTOMERS WITH REPAIR KITS WHICH INCLUDE INSTRUCTIONS AND PARTS TO REPAIR THE SEAT. OWNERS SHOULD CONTACT GRA-MAG AT 614-875-8435 OR PETERBILT AT 940-591-4201.
View full details →Recall 06V251000 — EQUIPMENT
| 40 vehicles affected
Defect: ON CERTAIN TRUCKS, WHEN USING A CUMMINS ELECTRONIC ICON SERVICE TOOL 2.2, AN UNINTENDED ENGINE START WILL OCCUR.
Consequence: GIVEN THE PURPOSE AND FUNCTIONALITY OF THIS SERVICE TOOL, THIS SERIES OF EVENTS WOULD ONLY OCCUR IN A SERVICE FACILITY AND COULD POSE A HAZARD IF THE TRUCK WERE TO UNEXPECTEDLY MOVE OR THE ENGINE TO START WITHOUT ANY WARNING, POSSIBLY CAUSING PERSONAL INJURY.
Remedy: CUMMINS IS CONDUCTING THIS RECALL (PLEASE SEE 06E063000) AND WILL REPLACE THE ICON SERVICE TOOL 2.2 WITH A NEW ICON SERVICE TOOL 2.3 FREE OF CHARGE. OWNERS MAY CONTACT CUMMINS AT 1-800-343-7357 OR PETERBILT AT 1-940-591-4201.
View full details →Owner Complaints for the 2004 PETERBILT 387
1 complaint has been filed with NHTSA for the 2004 PETERBILT 387. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Latcheslockslinkageshoodlatch | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
DT: CONTACT STATES WHILE DRIVING THE HOOD COMES UP. THERE IS A HOOD LATCH ASSEMBLY AVAILABLE. *AK
Safety Rating for the 2004 PETERBILT 387
NHTSA has not yet tested the 2004 PETERBILT 387 in its New Car Assessment Program.
Technical Service Bulletins for the 2004 PETERBILT 387
PACCAR Incorporated has issued 1 technical service bulletin (TSBs) for the 2004 PETERBILT 387. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
18 — EQUIPMENT
HVAC CONDENSER LOW PRESSURE LINE INTERFERENCE. MODEL 387 VEHICLES BUILT JANUARY 1, 2004 THROUGH APRIL 1, 2004. *TT
NHTSA Investigations for the 2004 PETERBILT 387
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the PETERBILT 387
- 1999 PETERBILT 387 — 0 complaints
- 2000 PETERBILT 387 — 0 complaints
- 2001 PETERBILT 387 — 2 complaints
- 2002 PETERBILT 387 — 0 complaints
- 2003 PETERBILT 387 — 0 complaints
- 2004 PETERBILT 387 (current)
- 2005 PETERBILT 387 — 2 complaints
- 2006 PETERBILT 387 — 0 complaints
- 2007 PETERBILT 387 — 0 complaints
- 2008 PETERBILT 387 — 7 complaints
- 2009 PETERBILT 387 — 2 complaints
Other PETERBILT Models
- PETERBILT 379 — 76 total complaints
- PETERBILT 579 — 52 total complaints
- PETERBILT PETERBILT — 40 total complaints
- PETERBILT 388 — 36 total complaints
- PETERBILT 389 — 34 total complaints
- PETERBILT 357 — 19 total complaints
- PETERBILT 386 — 14 total complaints
- PETERBILT 567 — 11 total complaints