2004 PETERBILT 378 — Problems, Recalls & Safety Data
N/A
Safety Rating
1
Owner Complaint
3
Recalls
0
Service Bulletins
0
Investigations
Overview of the 2004 PETERBILT 378
The 2004 PETERBILT 378 has received a total of 1 safety complaint filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with EQUIPMENT:OTHER:LABELS, SERVICE BRAKES, AIR, ENGINE AND ENGINE COOLING. The most commonly reported problem area is the Engine And Engine Coolingcooling System (1 complaint).
Recalls for the 2004 PETERBILT 378
NHTSA has recorded 3 recalls for the 2004 PETERBILT 378, potentially affecting up to 31,574 vehicles.
Recall 13V593000 — EQUIPMENT:OTHER:LABELS
| 561 vehicles affected
Defect: Paccar Incorporated (Paccar) is recalling certain 2004-2013 Peterbilt 379, 357, 378, 367, 388, 365, 389, 385 and 386 trucks manufactured from April 3, 2003, through October 25, 2013 and equipped with tri-drive rear axles and a tag or pusher axle. The affected vehicles may be missing required information from the certification label, specifically the tag or pusher axle the gross...
Consequence: As a result, the axles may be overloaded or the wrong tires could be installed or the tires could be improperly inflated. All of these issues increase the risk of a crash.
Remedy: Peterbilt will notify owners and dealers will inspect and replace the certification labels missing the necessary information. The recall is expected to begin in January 2014. Customers can contact Peterbilt at 1-940-591-4000. Peterbilt's number for this campaign is 1113-F.
View full details →Recall 07V044000 — SERVICE BRAKES, AIR
| 18 vehicles affected
Defect: ON CERTAIN NON-ABS EQUIPPED TRUCKS, AN AIR HOSE BETWEEN THE TRACTOR PROTECTION VALVE AND THE BACK OF THE CAB BULKHEAD WAS OMITTED.
Consequence: THE ABSENCE OF THIS AIR HOSE COULD ADVERSELY AFFECT THE DRIVE AXLE BRAKE PERFORMANCE WHILE A TRAILER IS BEING PULLED, RESULTING IN LONGER STOPPING DISTANCES, INCREASING THE RISK OF A CRASH.
Remedy: PETERBILT WILL INSPECT THE AIR HOSE PLUMBING OF THE DRIVE AXLE BRAKE SYSTEM AND MAKE THE NECESSARY REPAIRS. THE RECALL BEGAN ON FEBRUARY 22, 2007. OWNERS MAY CONTACT PETERBILT AT 1-940-591-4196.
View full details →Recall 05V570000 — ENGINE AND ENGINE COOLING
| 30,995 vehicles affected
Defect: ON CERTAIN TRACTORS EQUIPPED WITH CATERPILLAR DIESEL ENGINES, THE VARIABLE VALVE ACTUATION OIL LINE MAY WEAR AGAINST THE SHARP EDGE OF THE CYLINDER HEAD IF NOT POSITIONED CORRECTLY.
Consequence: THE OIL LINE MAY BE CUT ON THE CYLINDER HEAD CAUSING AN OIL LEAK AND A POSSIBLE FIRE.
Remedy: CATERPILLAR, IN CONJUNCTION WITH PACCAR, WILL BE CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN FREE OF CHARGE. OWNERS MAY CALL CATERPILLAR AT 309-675-6496, KENWORTH AT 425-828-5440, OR PETERBILT AT 940-591-4201.
View full details →Owner Complaints for the 2004 PETERBILT 378
1 complaint has been filed with NHTSA for the 2004 PETERBILT 378. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine And Engine Coolingcooling System | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) LOW ENGINE HEAT AND COOLANT LEAKING FROM OIL COOLER, STARTED ON COLD DAY BACK DECEMBER 14TH 2009, TOOK TRUCK TO DEALERSHIP. WANTED OIL COOLER RESEALED AND TWO THERMOSTATS REPLACED. VEHICLE HAS THIRD PARTY WARRANTY. DEALER ASKED PERMISSION TO TEAR DOWN, WE DENIED ACTION, SAID TO DIAGNOSE PROBLEM ACCORDING TO WARRANTY PROTOCOL. DEALER COMPLETELY DISMANTLES MOTOR INCORRECTLY CAUSING IRREPARABLE DAMAGE. NOW DEALER IS HOLDING VEHICLE HOSTAGE SINCE WE WILL NOT SIGN RELEASE OF LAW SUIT FOR DAMAGE. DEALER NEVER TOLD US THEY WERE DOING THIS. AS AN ALTERER OF MANUFACTURED VEHICLES MY SELF, I DO REMEMBER THAT A REPAIR SHOP HAS NO AUTHORITY TO PLACE A VEHICLE IN AN UNSAFE OR INOPERABLE CONDITION. AFTER THE FACT OF THIS, I HAVE SEEN VEHICLES THAT HAVE BEEN MODIFIED FROM THE ORIGINAL DESIGN, THAT MAY NOT BE PROPERLY DONE OR EVEN HAVE AN ALTERERS DECAL SHOWING CHANGES TO SUSPENSION, DRILLING AND CUTTING OF FRAMES AND SO ON. I AM WRITING YOU ON THIS FOR A POSSIBLE INVESTIGATION OF THE DEALER. I HAVE ALSO SINCE FOUND THIS IS A NORMAL PRACTICE WITH THIS DEALER. I HAVE CONTACTED THE BBB AND THEY HAVE AN F RATING FOR THIS COMPANY ON COMPLAINTS. THE DEALER NEVER RESPONDS. I DO HAVE AN ATTORNEY INVOLVED, AND WOULD ALSO LIKE SOME ASSISTANCE IN THIS MATTER IN MY PERSONAL OPINION, I FEEL THIS COMPANY COULD BE PLACING PEOPLE IN HARMS WAY FOR FAULTY REPAIRS, AND MODIFICATIONS. [XXX] *TR
Safety Rating for the 2004 PETERBILT 378
NHTSA has not yet tested the 2004 PETERBILT 378 in its New Car Assessment Program.
Technical Service Bulletins for the 2004 PETERBILT 378
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2004 PETERBILT 378
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the PETERBILT 378
- 1999 PETERBILT 378 — 0 complaints
- 2000 PETERBILT 378 — 0 complaints
- 2001 PETERBILT 378 — 0 complaints
- 2002 PETERBILT 378 — 0 complaints
- 2003 PETERBILT 378 — 0 complaints
- 2004 PETERBILT 378 (current)
- 2005 PETERBILT 378 — 0 complaints
- 2006 PETERBILT 378 — 1 complaint
- 2007 PETERBILT 378 — 0 complaints
- 2008 PETERBILT 378 — 0 complaints
- 2009 PETERBILT 378 — 0 complaints
Other PETERBILT Models
- PETERBILT 379 — 76 total complaints
- PETERBILT 579 — 52 total complaints
- PETERBILT PETERBILT — 40 total complaints
- PETERBILT 388 — 36 total complaints
- PETERBILT 389 — 34 total complaints
- PETERBILT 357 — 19 total complaints
- PETERBILT 386 — 14 total complaints
- PETERBILT 387 — 14 total complaints