2009 ORION VII — Problems, Recalls & Safety Data
N/A
Safety Rating
1
Owner Complaint
8
Recalls
0
Service Bulletins
0
Investigations
Overview of the 2009 ORION VII
The 2009 ORION VII has received a total of 1 safety complaint filed with the National Highway Traffic Safety Administration (NHTSA). There have been 8 recall campaigns affecting this vehicle, covering issues with ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM. The most commonly reported problem area is the Engine And Engine Coolingcooling Systemhoseslinespipingfittings (1 complaint).
Recalls for the 2009 ORION VII
NHTSA has recorded 8 recalls for the 2009 ORION VII, potentially affecting up to 6,203 vehicles.
Recall 15V288000 — ENGINE AND ENGINE COOLING:ENGINE
| 455 vehicles affected
Defect: Daimler Buses North America (DBNA) is recalling certain model year 2007-2012 Orion VII natural gas-powered transit buses manufactured January 1, 2007, to October 1, 2012. Excessive engine crankcase pressures may cause the 90-degree elbow of the vent tube assembly to detach from the crankcase ventilation breather, possibly allowing engine oil to come into contact with hot surfaces.
Consequence: If the engine oil comes into contact with hot surfaces, it can increase the risk of a vehicle fire.
Remedy: Cummins will notify owners on behalf of DBNA, and dealers will secure the ends of the 90-degree elbow. In addition, the electronic control module (ECM) will be reprogrammed with software that can adjust the engine output under misfire conditions to...
View full details →Recall 14V106000 — ENGINE AND ENGINE COOLING:ENGINE
| 455 vehicles affected
Defect: Daimler Buses North America (DBNA) is recalling certain model year 2007-2012 Orion VII transit buses manufactured January 2007 through October 2012 equipped with certain Cummins Westport Model ISL G engines. Condensation in the intake manifold may freeze during cold weather conditions and interfere with the proper operation of the intake manifold pressure sensor.
Consequence: The improper operation of the sensor could induce elevated exhaust temperatures or flames from the exhaust pipe, increasing the risk of a vehicle fire or burn injury to a person near the exhaust pipe.
Remedy: Cummins Inc. and Cummins Wesport Inc. will notify owners, and authorized Cummins service facilities will upload a new ECM calibration, free of charge. The recall began on April 12, 2014. Owners may contact DBNA at 1-905-403-7807 or Cummins Inc. at...
View full details →Recall 13V476000 — ELECTRICAL SYSTEM
| 3,009 vehicles affected
Defect: Daimler Buses North America Ltd. (DBNA) is recalling certain model year 2003-2008 Orion V and model year 2002-2010 VII buses equipped with Sure Power equalizers and DC-DC Converters. The specific potting compound used in the equalizers and convertors for insulation was found to be capable of conducting electricity after being exposed to heat.
Consequence: Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.
Remedy: DBNA will notify owners and Sure Power representatives will change out the equalizer and/or convertor, free of charge. The recall is expected to begin during November 2014. Owners may contact DBNA at 1-905-403-1111.
View full details →Recall 10V015000 — POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE)
| 426 vehicles affected
Defect: DAIMLER BUSES IS RECALLING CERTAIN ORION TRANSIT BUSES EQUIPPED WITH THE MORSE REMOTE THROTTLE CONTROL. THE MORSE REMOTE THROTTLE CONTROL PANEL IS LOCATED IN THE ENGINE COMPARTMENT AND A SWITCH ON IT IS LABELED, "THROTTLE"; "OFF" OR "FRONT" AND "ON" OR "REAR" SELECTING THE ACTIVE ENGINE CONTROL STATION. IF A PERSON OPERATING THE ENGINE FROM THE "REAR" POSITION (AT THE...
Consequence: THE BUS COULD ACCELERATE AT A HIGHER RATE THAN ANTICIPATED INCREASING THE RISK OF A CRASH.
Remedy: DAIMLER WILL PROVIDE INSTRUCTIONS TO MODIFY THE WIRING TO THE MORSE THROTTLE CONTROL SWITCH. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 1, 2010. OWNERS MAY CONTACT DAIMLER BUSES AT 1-800-716-7466.
View full details →Recall 09V318000 — VISIBILITY:GLASS, SIDE/REAR
| 824 vehicles affected
Defect: DAIMLER BUS NORTH AMERICA IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2009 ORION VII TRANSIT BUSES MANUFACTURED FROM DECEMBER 2007 THROUGH JULY 2009. THE PASSENGER WINDOWS HAVE A TIP-IN TRANSOM WINDOW WHICH IS ATTACHED BY SCREWS. THESE SCREWS MAY LOOSEN AND THE WINDOW MAY DISLODGE AND FALL INTO THE BUS.
Consequence: A COLLAPSING WINDOW COULD INJURE PASSENGERS.
Remedy: AN INTERIM NOTICE WAS SENT TO OWNERS ON OCTOBER 21, 2009 INSTRUCTING THEM TO CHECK THAT THE SCREWS ARE PROPERLY TIGHTENED AND TO INSPECT THEM PERIODICALLY. A PERMANENT REPAIR IS NOW AVAILABLE AND OWNERS WILL BE PROVIDED INSTRUCTIONS TO REPAIR...
View full details →Recall 09V413000 — INTERIOR LIGHTING
| 368 vehicles affected
Defect: DAIMLER BUSES OF NORTH AMERICA IS RECALLING CERTAIN MODEL YEAR 2002 THROUGH 2009 ORION TRANSIT BUSES EQUIPPED WITH LUMINATOR HORIZON LED SIDE DESTINATION SIGNS. THE CONNECTOR BOARD CAN CORRODE DUE TO AN ACCUMULATION OF MOISTURE UNDER THE CONNECTOR.
Consequence: A SHORT COULD OCCUR, POSSIBLY CAUSING SMOKE AND A FIRE.
Remedy: ORION WILL NOTIFY OWNERS AND THE BUSES WILL BE REPAIRED BY LUMINATOR FREE OF CHARGE. PLEASE SEE LUMINATOR'S DEFECT REPORT 09E-054. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2009. OWNERS MAY CONTACT LUMINATOR AT 1-972-516-3033 OR ORION AT...
View full details →Recall 09V215000 — VISIBILITY:GLASS, SIDE/REAR
| 286 vehicles affected
Defect: ORION IS RECALLING 286 MODEL YEAR 2007 THROUGH 2009 TRANSIT BUSES MANUFACTURED BETWEEN DECEMBER 2007 AND APRIL 2009. THE BOND OF THE GLASS TO THE ALUMINUM FRAME OF THE PASSENGER WINDOWS IS NOT ADEQUATE ENOUGH TO HOLD THE WINDOW ATTACHED TO THE FRAME.
Consequence: THE WINDOW COULD DISLODGE FROM THE BUS WHILE IN OPERATION, POSSIBLY BECOMING A ROAD HAZARD TO OTHER MOTORISTS WHICH COULD RESULT IN A VEHICLE CRASH.
Remedy: ORION WILL NOTIFY OWNERS AND THE MOVING WINDOW PORTION WILL BE REPLACED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JULY 15, 2009. OWNERS MAY CONTACT HEHR INTERNATIONAL AT 1-989-845-3067 OR ORION AT 1-800-716-7466.
View full details →Recall 09V121000 — ELECTRICAL SYSTEM
| 380 vehicles affected
Defect: DAIMLER BUSES IS RECALLING 380 MY 2008-2009 VII BUSES CONFIGURED WITH A MOBILE CLIMATE CONTROL (MCC) HEATER AND THOSE WITH A MCC DEFROSTER MANUFACTURER FROM OCTOBER 2008 - MARCH 2009 ONLY. THE BLOWER MOTOR MOUNT SCREWS MAY NOT HAVE THE PROPER TORQUE. IF THE FOUR BLOWER MOTOR MOUNT SCREWS DISCONNECT, THE BRACKET CAN MOVE POSSIBLY CAUSING AN ELECTRICAL TERMINAL SHORT...
Consequence: A SHORT CIRCUIT CAN RESULT IN A FIRE.
Remedy: MCC WILL INSPECT THE BUSES FOR INCORRECT TORQUE ON BLOWER MOUNTS AND TORQUE THE SCREWS CORRECTLY AS REQUIRED FREE OF CHARGE. IF THE INSPECTION REVEALS ANY DAMAGE TO THE AFFECTED COMPONENTS, ADDITIONAL REPAIRS WILL BE MADE AS NECESSAY. THE RECALL...
View full details →Owner Complaints for the 2009 ORION VII
1 complaint has been filed with NHTSA for the 2009 ORION VII. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine And Engine Coolingcooling Systemhoseslinespipingfittings | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
2012 ORION VII: COOLANT HOSE FAILURE IN THE AIR DUCT ABOVE THE PASSENGER COMPARTMENT HAS FAILED THREE TIMES RESULTING IN HOT COOLANT RAINING DOWN ONTO THE SEATS
Safety Rating for the 2009 ORION VII
NHTSA has not yet tested the 2009 ORION VII in its New Car Assessment Program.
Technical Service Bulletins for the 2009 ORION VII
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2009 ORION VII
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the ORION VII
- 2004 ORION VII — 0 complaints
- 2005 ORION VII — 0 complaints
- 2006 ORION VII — 0 complaints
- 2007 ORION VII — 2 complaints
- 2008 ORION VII — 0 complaints
- 2009 ORION VII (current)
- 2010 ORION VII — 0 complaints
- 2011 ORION VII — 0 complaints
- 2012 ORION VII — 0 complaints
Other ORION Models
- ORION VI — 5 total complaints
- ORION ORION — 3 total complaints
- ORION V — 3 total complaints
- ORION I — 2 total complaints
- ORION II — 0 total complaints
- ORION ORION V — 0 total complaints
- ORION ORION VII — 0 total complaints
- ORION ORION VII LI-ION ESS — 0 total complaints