2023 NOVA BUS LFS — Problems, Recalls & Safety Data
N/A
Safety Rating
2
Owner Complaints
27
Recalls
26
Service Bulletins
0
Investigations
Overview of the 2023 NOVA BUS LFS
The 2023 NOVA BUS LFS has received a total of 2 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 46 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM:WIRING, STEERING:ELECTRIC POWER ASSIST SYSTEM. 26 technical service bulletins have been issued by Nova Bus (US) Inc. for this model year. The most commonly reported problem area is the Steering (2 complaints).
Recalls for the 2023 NOVA BUS LFS
NHTSA has recorded 46 recalls for the 2023 NOVA BUS LFS, potentially affecting up to 11,683 vehicles.
Recall 25V213000 — ELECTRICAL SYSTEM:WIRING
| 45 vehicles affected
Defect: Nova Bus (US) Inc. (Nova Bus) is recalling certain 2022-2023 LFS transit buses. The engine wiring harness may be the incorrect length, which can result in harness damage and a loss of drive power.
Consequence: A loss of drive power can increase the risk of a crash.
Remedy: Nova Bus will install a wire extension kit, free of charge. Owner notification letters are expected to be mailed February 3, 2026. Owners may contact Nova Bus customer service at 1-450-472-6410. Nova Bus's number for this recall is CR5719.
View full details →Recall 25V213000 — ELECTRICAL SYSTEM:WIRING
| 45 vehicles affected
Defect: Nova Bus (US) Inc. (Nova Bus) is recalling certain 2022-2023 LFS transit buses. The engine wiring harness may be the incorrect length, which can result in harness damage and a loss of drive power.
Consequence: A loss of drive power can increase the risk of a crash.
Remedy: Nova Bus will install a wire extension kit, free of charge. Owner notification letters are expected to be mailed February 3, 2026. Owners may contact Nova Bus customer service at 1-450-472-6410. Nova Bus's number for this recall is CR5719.
View full details →Recall 25V476000 — STEERING:ELECTRIC POWER ASSIST SYSTEM
| 339 vehicles affected
Defect: Nova Bus (US) Inc. (Nova Bus) is recalling certain 2020-2023 LFS transit buses. The electric power steering system may be missing a check valve, allowing hydraulic pressure to turn the steering wheel without the driver's input.
Consequence: A steering wheel that turns unintentionally increases the risk of a crash or injury.
Remedy: Nova Bus will install a check valve, free of charge. Owner notification letters were mailed September 11, 2025. Owners may contact Nova Bus customer service at 1-450-472-6410. Nova Bus' number for this recall is CR5746.
View full details →Recall 25V368000 — EXTERIOR LIGHTING:TURN SIGNAL
| 45 vehicles affected
Defect: Nova Bus (US) Inc. (Nova Bus) is recalling certain 2022-2023 LFS buses. A digital display firmware error may cause the instrument panel indicator lights to remain solidly illuminated even when the turn signal are off. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: A faulty indictor light, that cannot provide the driver with information about the status of the turn signals, increases the risk of a crash.
Remedy: Nova Bus will update the digital display firmware, free of charge. Owner notification letters were mailed on July 7, 2025. Nova Bus's number for this recall is CR5732.
View full details →Recall 24V647000 — SEAT BELTS:FRONT
| 1,570 vehicles affected
Defect: Nova Bus (US) Inc. (Nova) is recalling certain 2010-2020 LFS Artic and 2012-2024 LFS vehicles. The driver's seat belt may not retract properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies."
Consequence: A seat belt that does not retract properly may result in a loose seat belt, which can increase the risk of injury in a crash.
Remedy: Nova Bus will install additional seat stoppers to the driver's rear partition, free of charge. Owner notification letters are expected to be mailed July 4, 2025. Nova's number for this recall is CR5635. This recall expands and replaces previous recall...
View full details →Recall 24V647000 — SEAT BELTS:FRONT
| 1,570 vehicles affected
Defect: Nova Bus (US) Inc. (Nova) is recalling certain 2010-2020 LFS Artic and 2012-2024 LFS vehicles. The driver's seat belt may not retract properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies."
Consequence: A seat belt that does not retract properly may result in a loose seat belt, which can increase the risk of injury in a crash.
Remedy: Nova Bus will install additional seat stoppers to the driver's rear partition, free of charge. Owner notification letters are expected to be mailed July 4, 2025. Nova's number for this recall is CR5635. This recall expands and replaces previous recall...
View full details →Recall 25V184000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
| 24 vehicles affected
Defect: Nova Bus (US) Inc. (Nova Bus) is recalling certain 2022-2023 Nova Bus LFS transit buses. The high voltage batteries may have loose hardware that can fall inside the battery pack and create a short circuit.
Consequence: A short circuit increases the risk of a fire.
Remedy: Nova Bus will replace the batteries, free of charge. Owner notification letters were mailed June 5, 2025. A second letter will be sent once the remedy is available. Owners may contact Nova Bus customer service at 800-350-6682. Nova Bus's number...
View full details →Recall 25V184000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
| 24 vehicles affected
Defect: Nova Bus (US) Inc. (Nova Bus) is recalling certain 2022-2023 Nova Bus LFS transit buses. The high voltage batteries may have loose hardware that can fall inside the battery pack and create a short circuit.
Consequence: A short circuit increases the risk of a fire.
Remedy: Nova Bus will replace the batteries, free of charge. Owner notification letters were mailed June 5, 2025. A second letter will be sent once the remedy is available. Owners may contact Nova Bus customer service at 800-350-6682. Nova Bus's number...
View full details →Recall 24V873000 — ENGINE AND ENGINE COOLING:COOLING SYSTEM
| 758 vehicles affected
Defect: Nova Bus (US) Inc. (Nova Bus) is recalling certain 2023 LFS Artic and 2022-2024 LFS buses. The coolant sensor could send a false signal, causing the engine to shut down.
Consequence: An unexpected engine shut down can increase the risk of a crash. Additionally, transferring passengers from the disabled bus can increase the risk of injury.
Remedy: Nova Bus will inspect and replace the coolant sensor as necessary, free of charge. Owner notification letters were mailed February 20, 2025. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall is CR5668.
View full details →Recall 24V907000 — EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:CRITICAL FASTENERS
| 24 vehicles affected
Defect: Nova Bus (US) Inc. (Nova Bus) is recalling certain 2022-2024 LFS buses. The wheelchair securement system may have been installed with the attachment points in the incorrect locations.
Consequence: Incorrectly located attachment points may prevent the securement system from adequately restraining the occupant, increasing the risk of injury during a crash.
Remedy: Nova Bus will reinstall securement system, free of charge. Owner notification letters were mailed January 28, 2025. Owners may contact Nova Bus at 1-866-870-2046. Nova Bus's number for this recall is CR5674.
View full details →Recall 24V657000 — EQUIPMENT:ELECTRICAL
| 208 vehicles affected
Defect: Nova Bus (US) Inc. (Nova Bus) is recalling certain 2019-2024 LFS and 2019-2023 LFS Artic buses. The auxiliary heater module may allow contaminants to enter the electronic controller, which can cause an electrical short. Additionally, the auxiliary heater may fail, causing the defrosting system to not function properly.
Consequence: An electrical short circuit can increase the risk of a fire. Additionally, a windshield defrosting system that does not function properly can decrease the driver's visibility, increasing the risk of a crash.
Remedy: Nova Bus will the auxiliary heater air intake, free of charge. Owner notification letters were mailed January 28, 2025. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall is CR5637.
View full details →Recall 24V657000 — EQUIPMENT:ELECTRICAL
| 208 vehicles affected
Defect: Nova Bus (US) Inc. (Nova Bus) is recalling certain 2019-2024 LFS and 2019-2023 LFS Artic buses. The auxiliary heater module may allow contaminants to enter the electronic controller, which can cause an electrical short. Additionally, the auxiliary heater may fail, causing the defrosting system to not function properly.
Consequence: An electrical short circuit can increase the risk of a fire. Additionally, a windshield defrosting system that does not function properly can decrease the driver's visibility, increasing the risk of a crash.
Remedy: Nova Bus will the auxiliary heater air intake, free of charge. Owner notification letters were mailed January 28, 2025. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall is CR5637.
View full details →Recall 24V657000 — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
| 208 vehicles affected
Defect: Nova Bus (US) Inc. (Nova Bus) is recalling certain 2019-2024 LFS and 2019-2023 LFS Artic buses. The auxiliary heater module may allow contaminants to enter the electronic controller, which can cause an electrical short. Additionally, the auxiliary heater may fail, causing the defrosting system to not function properly.
Consequence: An electrical short circuit can increase the risk of a fire. Additionally, a windshield defrosting system that does not function properly can decrease the driver's visibility, increasing the risk of a crash.
Remedy: Nova Bus will the auxiliary heater air intake, free of charge. Owner notification letters were mailed January 28, 2025. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall is CR5637.
View full details →Recall 24V657000 — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
| 208 vehicles affected
Defect: Nova Bus (US) Inc. (Nova Bus) is recalling certain 2019-2024 LFS and 2019-2023 LFS Artic buses. The auxiliary heater module may allow contaminants to enter the electronic controller, which can cause an electrical short. Additionally, the auxiliary heater may fail, causing the defrosting system to not function properly.
Consequence: An electrical short circuit can increase the risk of a fire. Additionally, a windshield defrosting system that does not function properly can decrease the driver's visibility, increasing the risk of a crash.
Remedy: Nova Bus will the auxiliary heater air intake, free of charge. Owner notification letters were mailed January 28, 2025. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall is CR5637.
View full details →Recall 24V648000 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
| 179 vehicles affected
Defect: Nova Bus (US) Inc. (Nova) is recalling certain 2023 LFS Artic and 2023-2024 LFS vehicles. The instrument panel may fail to display the speedometer or incorrectly display warning lights, due to defective firmware. In addition, the firmware may result in a loss of drive power. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard...
Consequence: An instrument panel that fails to show critical safety information, such as the speedometer or warning lights, can increase the risk of a crash. A loss of drive power also increases the risk of a crash.
Remedy: Novas Bus will update the instrument panel firmware, free of charge. Owner notification letters were mailed December 18, 2024. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR5636.
View full details →Recall 24V648000 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
| 179 vehicles affected
Defect: Nova Bus (US) Inc. (Nova) is recalling certain 2023 LFS Artic and 2023-2024 LFS vehicles. The instrument panel may fail to display the speedometer or incorrectly display warning lights, due to defective firmware. In addition, the firmware may result in a loss of drive power. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard...
Consequence: An instrument panel that fails to show critical safety information, such as the speedometer or warning lights, can increase the risk of a crash. A loss of drive power also increases the risk of a crash.
Remedy: Novas Bus will update the instrument panel firmware, free of charge. Owner notification letters were mailed December 18, 2024. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR5636.
View full details →Recall 24V727000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR:CONTROLLER
| 40 vehicles affected
Defect: Nova Bus (US) Inc. (Nova Bus) is recalling certain 2022-2023 LFS buses. A software error may cause the Vehicle Control Unit (VCU) to crash, disconnecting the high voltage batteries and causing a loss of drive power.
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Nova Bus will validate and update the VCU software, free of charge. Owner notification letters were mailed November 2, 2024. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall is CR5643.
View full details →Recall 24V727000 — ELECTRICAL SYSTEM:SOFTWARE
| 40 vehicles affected
Defect: Nova Bus (US) Inc. (Nova Bus) is recalling certain 2022-2023 LFS buses. A software error may cause the Vehicle Control Unit (VCU) to crash, disconnecting the high voltage batteries and causing a loss of drive power.
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Nova Bus will validate and update the VCU software, free of charge. Owner notification letters were mailed November 2, 2024. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall is CR5643.
View full details →Recall 24V564000 — VISIBILITY:GLASS, SIDE/REAR
| 186 vehicles affected
Defect: Nova Bus (US) Inc. (Nova Bus) is recalling certain 2019-2023 LFS and 2019-2020 LFS Arctic buses. The glazing used on the glass windows may reduce the driver's visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 205, "Glazing Materials."
Consequence: Reduced visibility while driving can increase the risk of a crash.
Remedy: Nova Bus will inspect the vehicles and replace the driver shield glazing as necessary, free of charge. Owner notification letters were mailed October 10, 2024. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall...
View full details →Recall 24V564000 — VISIBILITY:GLASS, SIDE/REAR
| 186 vehicles affected
Defect: Nova Bus (US) Inc. (Nova Bus) is recalling certain 2019-2023 LFS and 2019-2020 LFS Arctic buses. The glazing used on the glass windows may reduce the driver's visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 205, "Glazing Materials."
Consequence: Reduced visibility while driving can increase the risk of a crash.
Remedy: Nova Bus will inspect the vehicles and replace the driver shield glazing as necessary, free of charge. Owner notification letters were mailed October 10, 2024. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall...
View full details →Recall 24V519000 — VISIBILITY:WINDSHIELD WIPER/WASHER
| 34 vehicles affected
Defect: Nova Bus (US) Inc. (Nova Bus) is recalling certain 2022-2023 LFS buses. The windshield wiper arms may be incorrectly aligned, which can cause the wiper blades to collide.
Consequence: Damaged wiper blades can reduce visibility in certain weather conditions, increasing the risk of a crash.
Remedy: Nova Bus will inspect and realign the wiper blades, free of charge. Owner notification letters were mailed September 10, 2024. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall is CR5615.
View full details →Recall 24V519000 — VISIBILITY:WINDSHIELD WIPER/WASHER
| 34 vehicles affected
Defect: Nova Bus (US) Inc. (Nova Bus) is recalling certain 2022-2023 LFS buses. The windshield wiper arms may be incorrectly aligned, which can cause the wiper blades to collide.
Consequence: Damaged wiper blades can reduce visibility in certain weather conditions, increasing the risk of a crash.
Remedy: Nova Bus will inspect and realign the wiper blades, free of charge. Owner notification letters were mailed September 10, 2024. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall is CR5615.
View full details →Recall 24V519000 — VISIBILITY:WINDSHIELD WIPER/WASHER
| 34 vehicles affected
Defect: Nova Bus (US) Inc. (Nova Bus) is recalling certain 2022-2023 LFS buses. The windshield wiper arms may be incorrectly aligned, which can cause the wiper blades to collide.
Consequence: Damaged wiper blades can reduce visibility in certain weather conditions, increasing the risk of a crash.
Remedy: Nova Bus will inspect and realign the wiper blades, free of charge. Owner notification letters were mailed September 10, 2024. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall is CR5615.
View full details →Recall 24V519000 — VISIBILITY:WINDSHIELD WIPER/WASHER
| 34 vehicles affected
Defect: Nova Bus (US) Inc. (Nova Bus) is recalling certain 2022-2023 LFS buses. The windshield wiper arms may be incorrectly aligned, which can cause the wiper blades to collide.
Consequence: Damaged wiper blades can reduce visibility in certain weather conditions, increasing the risk of a crash.
Remedy: Nova Bus will inspect and realign the wiper blades, free of charge. Owner notification letters were mailed September 10, 2024. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall is CR5615.
View full details →Recall 24V421000 — ELECTRICAL SYSTEM
| 45 vehicles affected
Defect: Nova Bus (US) Inc. (Nova Bus) is recalling certain 2022-2023 LFS buses. The ground connection on the bus bar in the HVAC roof unit may not be secured properly, which can result in an unexpected engine shutdown or an overheated ground connection.
Consequence: An unexpected engine shutdown increases the risk of a crash. An overheated ground connection can increase the risk of a fire.
Remedy: Nova Bus will inspect and tighten the ground connection on the bus bar, free of charge. Owner notification letters were mailed July 24, 2024. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall is...
View full details →Recall 24V518000 — PARKING BRAKE:CONVENTIONAL:AIR
| 900 vehicles affected
Defect: Nova Bus (US) Inc. (Nova Bus) is recalling certain 2021-2024 LFS and 2021-2023 LFS Artic buses. An air leak may occur in the parking brake valve and unintentionally engage the parking brake without activating the brake lights.
Consequence: A bus that stops suddenly without activating brake lights increases the risk of a crash.
Remedy: Nova Bus will inspect and tighten the parking brake air line connections, free of charge. Owner notification letters were mailed July 24, 2024. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall is CR5615.
View full details →Recall 24V328000 — FUEL SYSTEM, DIESEL:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
| 52 vehicles affected
Defect: Nova Bus (US) Inc. (Nova) is recalling certain 2022-2023 LFS vehicles. Insufficient crimping may allow the secondary fuel filter hoses to disconnect and leak.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire. Additionally, a lack of fuel can cause an engine stall, increasing the risk of a crash.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Dealers will replace the secondary fuel filter hoses, free of charge. Owner notification letters were mailed July 05, 2024. Owners may contact Nova customer service at...
View full details →Recall 24V328000 — FUEL SYSTEM, DIESEL:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
| 52 vehicles affected
Defect: Nova Bus (US) Inc. (Nova) is recalling certain 2022-2023 LFS vehicles. Insufficient crimping may allow the secondary fuel filter hoses to disconnect and leak.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire. Additionally, a lack of fuel can cause an engine stall, increasing the risk of a crash.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Dealers will replace the secondary fuel filter hoses, free of charge. Owner notification letters were mailed July 05, 2024. Owners may contact Nova customer service at...
View full details →Recall 24V328000 — FUEL SYSTEM, DIESEL:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
| 52 vehicles affected
Defect: Nova Bus (US) Inc. (Nova) is recalling certain 2022-2023 LFS vehicles. Insufficient crimping may allow the secondary fuel filter hoses to disconnect and leak.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire. Additionally, a lack of fuel can cause an engine stall, increasing the risk of a crash.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Dealers will replace the secondary fuel filter hoses, free of charge. Owner notification letters were mailed July 05, 2024. Owners may contact Nova customer service at...
View full details →Recall 24V328000 — FUEL SYSTEM, DIESEL:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
| 52 vehicles affected
Defect: Nova Bus (US) Inc. (Nova) is recalling certain 2022-2023 LFS vehicles. Insufficient crimping may allow the secondary fuel filter hoses to disconnect and leak.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire. Additionally, a lack of fuel can cause an engine stall, increasing the risk of a crash.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Dealers will replace the secondary fuel filter hoses, free of charge. Owner notification letters were mailed July 05, 2024. Owners may contact Nova customer service at...
View full details →Recall 24V328000 — FUEL SYSTEM, DIESEL:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
| 52 vehicles affected
Defect: Nova Bus (US) Inc. (Nova) is recalling certain 2022-2023 LFS vehicles. Insufficient crimping may allow the secondary fuel filter hoses to disconnect and leak.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire. Additionally, a lack of fuel can cause an engine stall, increasing the risk of a crash.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Dealers will replace the secondary fuel filter hoses, free of charge. Owner notification letters were mailed July 05, 2024. Owners may contact Nova customer service at...
View full details →Recall 24V328000 — FUEL SYSTEM, DIESEL:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
| 52 vehicles affected
Defect: Nova Bus (US) Inc. (Nova) is recalling certain 2022-2023 LFS vehicles. Insufficient crimping may allow the secondary fuel filter hoses to disconnect and leak.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire. Additionally, a lack of fuel can cause an engine stall, increasing the risk of a crash.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Dealers will replace the secondary fuel filter hoses, free of charge. Owner notification letters were mailed July 05, 2024. Owners may contact Nova customer service at...
View full details →Recall 24V231000 — ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
| 653 vehicles affected
Defect: Nova Bus (US) Inc. (Nova Bus) is recalling certain 2020-2024 LFS vehicles. The engine coolant return hose may fail, leaking coolant and causing an engine shutdown.
Consequence: An unexpected engine shutdown can increase the risk of a crash. Additionally, transferring passengers from the disabled bus can increase the risk of injury.
Remedy: Nova Bus will replace the engine coolant return hose, free of charge. Owner notification letters were mailed July 03, 2024. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus number for this recall is CR5577.
View full details →Recall 24V174000 — ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS
| 36 vehicles affected
Defect: Nova Bus (US) Inc. (Nova) is recalling certain 2022-2023 LFS vehicles. Missing electrical components may prevent the battery disconnect switch from functioning.
Consequence: An inoperative battery disconnect switch increases the risk of electrical shock and injury during maintenance and repairs.
Remedy: Nova will install additional wiring and relay, free of charge. Owner letters were mailed May 15, 2024. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR5566.
View full details →Recall 24V203000 — ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
| 608 vehicles affected
Defect: Nova Bus (US) Inc. (Nova) is recalling certain 2021-2022 LFS Artic and 2021-2023 LFS buses. The alternator power cable nut may not have been tightened properly.
Consequence: A loose nut can cause electrical arcing, increasing the risk of a fire.
Remedy: Nova will inspect and tighten the power cable nut as necessary, free of charge. Owner notification letters were mailed April 10, 2024. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR5570.
View full details →Recall 23V866000 — SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM
| 9 vehicles affected
Defect: Nova Bus (US) Inc. (Nova Bus) is recalling certain 2023 LFS buses. The front air spring suspension hardware may separate from the attachment plate, causing a sudden loss of suspension.
Consequence: A loss of suspension can cause a loss of control and increase the risk of a crash.
Remedy: Nova Bus will replace the attachment plate, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact Nova Bus customer service 1-800-350-6682. Nova Bus number for this recall is CR5537.
View full details →Recall 23V781000 — STRUCTURE:INTERIOR PANELS:SUN VISOR
| 2 vehicles affected
Defect: Nova Bus (US) Inc. (Nova Bus) is recalling certain 2023 LFS and LFS Artic transit buses. The sun visor may detach and fall from the bracket.
Consequence: A detached sun visor can distract the driver or obstruct the view through the windshield, increasing the risk of a crash.
Remedy: Nova Bus will inspect and repair the sun visor fasteners, as necessary, free of charge. Owner notification letters were mailed January 11, 2024. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus number for this recall is CR5512.
View full details →Recall 23V763000 — EQUIPMENT:APPLIANCE:AIR CONDITIONER
| 339 vehicles affected
Defect: Nova Bus (US) Inc. (Nova Bus) is recalling certain 2020-2023 LFS and LFS Artic transit buses. The brackets retaining the Mobile Climate Control HVAC Unit could fail and allow the unit to detach from the bus.
Consequence: An HVAC unit that detaches from a bus can create a road hazard, increasing the risk of a crash.
Remedy: Nova Bus will inspect the existing brackets and install additional brackets, as necessary, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Nova Bus customer service at 1-800-350-6882. Nova Bus's number for this recall is...
View full details →Recall 23V762000 — EXTERIOR LIGHTING:TURN SIGNAL
| 718 vehicles affected
Defect: Nova Bus (US) Inc. (Nova Bus) is recalling certain 2021-2023 LFS transit buses equipped with a directional foot switch. The turn signals may intermittently become inoperative.
Consequence: Inoperative turn signals may not notify other drivers of a turning vehicle, increasing the risk of a crash.
Remedy: Nova Bus will inspect and repair the directional foot switch wiring, as necessary, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall is...
View full details →Recall 23V607000 — ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
| 1,189 vehicles affected
Defect: Nova Bus (US) Inc. (Nova) is recalling certain 2017-2023 LFS and 2017-2022 LFS Artic transit buses. The 24-volt power cable and grounded mounting fastener that secures the fuse holder may short circuit.
Consequence: An electrical short circuit can overheat the fuse holder and increase the risk of a fire while driving or parked.
Remedy: Nova will insect, remove, and clean the fuse holder and cable lugs as necessary, free of charge. Owner letters were mailed November 7, 2023. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR5445. This...
View full details →Recall 23V482000 — POWER TRAIN:DRIVELINE:DRIVESHAFT
| 414 vehicles affected
Defect: Nova Bus (US) Inc. (Nova) is recalling certain 2019-2023 LFS and LFS Artic transit buses. The transmission yoke may separate, resulting in driveshaft separation and a sudden loss of drive power.
Consequence: A sudden loss of drive power can increase the risk of a crash. Additionally, a disabled bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
Remedy: Dealers will inspect the output yoke bolts, and if necessary, tighten loose output yoke bolts, free of charge. Phase 1 will include 2019-2023 LFS vehicles. Nova notified dealers on 10/03/2024 and notified Phase 1 owners on 10/27/2024. Phase 2 will...
View full details →Recall 23V540000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
| 13 vehicles affected
Defect: Nova Bus (US) Inc. (Nova) is recalling certain 2022-2023 LFS battery electric transit buses. The rivnut threaded inserts inside the high-voltage battery may be over-tightened and break, which could result in a short circuit.
Consequence: An electrical short circuit increases the risk of a fire.
Remedy: Nova Bus will replace the batteries, free of charge. Owner notification letters were mailed September 5, 2023. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR5461.
View full details →Recall 23V540000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
| 13 vehicles affected
Defect: Nova Bus (US) Inc. (Nova) is recalling certain 2022-2023 LFS battery electric transit buses. The rivnut threaded inserts inside the high-voltage battery may be over-tightened and break, which could result in a short circuit.
Consequence: An electrical short circuit increases the risk of a fire.
Remedy: Nova Bus will replace the batteries, free of charge. Owner notification letters were mailed September 5, 2023. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR5461.
View full details →Recall 23V481000 — STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
| 196 vehicles affected
Defect: Nova Bus (US) Inc. (Nova) is recalling certain 2022-2023 LFS transit buses. During the hose manufacturing, the power steering hose may not have been assembled correctly, which can result in hose fitting detachment and a loss of power steering assist.
Consequence: Sudden loss of power steering assist can increase the risk of a crash.
Remedy: Nova Bus will inspect and replace the power steering hoses, as necessary, free of charge. Owner notification letters were mailed August 10, 2023. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR5451. This recall...
View full details →Recall 23V291000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:THERMAL MANAGEMENT:FLUID/COOLANT
| 7 vehicles affected
Defect: Nova Bus (US) Inc. (Nova Bus) is recalling certain 2022-2023 LFS battery electric transit buses. The coolant line in the high voltage battery pack may not be fully seated and locked, which can result in the loss of coolant and an electrical short circuit.
Consequence: A battery short circuit may increase the risk of a fire.
Remedy: Nova Bus will work with Akasol, the battery pack manufacturer to inspect the battery packs, and replace them as necessary, free of charge. Owner notification letters were mailed May 23, 2023. Owners may contact Nova Bus customer service at 1-800-350-6682....
View full details →Recall 23V291000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:THERMAL MANAGEMENT:FLUID/COOLANT
| 7 vehicles affected
Defect: Nova Bus (US) Inc. (Nova Bus) is recalling certain 2022-2023 LFS battery electric transit buses. The coolant line in the high voltage battery pack may not be fully seated and locked, which can result in the loss of coolant and an electrical short circuit.
Consequence: A battery short circuit may increase the risk of a fire.
Remedy: Nova Bus will work with Akasol, the battery pack manufacturer to inspect the battery packs, and replace them as necessary, free of charge. Owner notification letters were mailed May 23, 2023. Owners may contact Nova Bus customer service at 1-800-350-6682....
View full details →Owner Complaints for the 2023 NOVA BUS LFS
2 complaints have been filed with NHTSA for the 2023 NOVA BUS LFS. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Steering | 2 | 0 | 0 | 0 | 0 |
Most Recent Complaints
NOVA BUS's in this model year and build series LF26 Unit numbers 2301-2309 have expierienced a high failure rat of the steering gear box. These units are exibiting play in the sector shaft at an ealry age and the play is causing fluid leaks of the steering hydryaulic oil that poses a severe safety risk to the operator, passengers, and the public in and around the vehicles while being driven. We have been replacing the steering boxes as the failure is noted. Parts availability from NOVA has been poor. This bus had the box replaced on 9/2/2025 at 83,361 miles These are heavy duty transit buses with a life expectancy of 12 plus years
This NOVA BUS form build series LF26 a 2023 model year had a failure at the steering gear box as the previous complaint the sector shaft was found to have too much play causing the seal to leak hydraulic steering oil which poses a sever risk to the safety of the operator, the passengers, and the public Again we have had a high failure rate on this and other NOVA buses Build series LB77, LE92 and LF26 2019, 2022, and 2023 model years. 18 steering boxes replaced just in 2025 among the fleet of NOVA buses. Others in 2024! Box manufactuer TRW NOVA part number N100487 We have had to source boxes elswhere to meet demand due to parts not being available from NOVA all of th time when needed.
Safety Rating for the 2023 NOVA BUS LFS
NHTSA has not yet tested the 2023 NOVA BUS LFS in its New Car Assessment Program.
Technical Service Bulletins for the 2023 NOVA BUS LFS
Nova Bus (US) Inc. has issued 26 technical service bulletins (TSBs) for the 2023 NOVA BUS LFS. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
BS5571E — ENGINE AND ENGINE COOLING
The HVAC generator engine pulley has bolts that are too long.
BS5580E — ENGINE AND ENGINE COOLING
One fire suppression system pipe may be installed backwards and interfere with an alternator cable, creating friction that could damage one or both components.
FT5575E — ELECTRICAL SYSTEM
Rear Door Electrical Operator. Incorrectly adjusted door stops could mislead the system by indicating incomplete closure of the door.
BS5572E — ENGINE AND ENGINE COOLING
Water Sensor in E-Steering Compartment.
BS5572E — UNKNOWN OR OTHER
Water Sensor in E-Steering Compartment.
BS5438E — POWER TRAIN
Restricted access to the Modular Propulsion Control System (MPCS) makes decommissioning difficult and presents a risk of damaging the HV cables during handling or testing.
BS5438E — UNKNOWN OR OTHER
Restricted access to the Modular Propulsion Control System (MPCS) makes decommissioning difficult and presents a risk of damaging the HV cables during handling or testing.
BS5438E — ELECTRICAL SYSTEM:PROPULSION SYSTEM: CABLES:FASTENER/CONNECTOR
Restricted access to the Modular Propulsion Control System (MPCS) makes decommissioning difficult and presents a risk of damaging the HV cables during handling or testing.
BS5561E — ELECTRICAL SYSTEM
Non-conforming Exterior speakers.
BS5562E — POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT
The transmission oil sampler line might be routed above the transmission oil dipstick tube, bringing it too close to the turbo. Heat from the turbo can damage the sample line.
Showing 10 of 26 technical service bulletins.
NHTSA Investigations for the 2023 NOVA BUS LFS
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the NOVA BUS LFS
- 2018 NOVA BUS LFS — 0 complaints
- 2019 NOVA BUS LFS — 0 complaints
- 2020 NOVA BUS LFS — 0 complaints
- 2021 NOVA BUS LFS — 0 complaints
- 2022 NOVA BUS LFS — 0 complaints
- 2023 NOVA BUS LFS (current)
- 2024 NOVA BUS LFS — 0 complaints
- 2025 NOVA BUS LFS — 0 complaints
Other NOVA BUS Models
- NOVA BUS LFS ARTIC — 0 total complaints
- NOVA BUS NOVA LFS — 0 total complaints
- NOVA BUS NOVA RTS — 0 total complaints