2016 NISSAN MURANO HYBRID — Problems, Recalls & Safety Data
N/A
Safety Rating
1
Owner Complaint
3
Recalls
14
Service Bulletins
0
Investigations
Overview of the 2016 NISSAN MURANO HYBRID
The 2016 NISSAN MURANO HYBRID has received a total of 1 safety complaint filed with the National Highway Traffic Safety Administration (NHTSA). There have been 14 recall campaigns affecting this vehicle, covering issues with ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE. 14 technical service bulletins have been issued by Nissan North America, Inc. for this model year. The most commonly reported problem area is the Engine (1 complaint).
Recalls for the 2016 NISSAN MURANO HYBRID
NHTSA has recorded 14 recalls for the 2016 NISSAN MURANO HYBRID, potentially affecting up to 3,508,884 vehicles.
Recall 21V774000 — ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
| 7,634 vehicles affected
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.
View full details →Recall 21V774000 — ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
| 7,634 vehicles affected
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.
View full details →Recall 21V774000 — ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
| 7,634 vehicles affected
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.
View full details →Recall 21V774000 — ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
| 7,634 vehicles affected
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.
View full details →Recall 21V774000 — ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
| 7,634 vehicles affected
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.
View full details →Recall 21V774000 — ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
| 7,634 vehicles affected
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.
View full details →Recall 21V774000 — HYBRID PROPULSION SYSTEM
| 7,634 vehicles affected
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.
View full details →Recall 21V774000 — HYBRID PROPULSION SYSTEM
| 7,634 vehicles affected
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.
View full details →Recall 21V774000 — HYBRID PROPULSION SYSTEM
| 7,634 vehicles affected
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.
View full details →Recall 21V774000 — HYBRID PROPULSION SYSTEM
| 7,634 vehicles affected
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.
View full details →Recall 21V774000 — HYBRID PROPULSION SYSTEM
| 7,634 vehicles affected
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.
View full details →Recall 21V774000 — HYBRID PROPULSION SYSTEM
| 7,634 vehicles affected
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.
View full details →Recall 16V636000 — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
| 120,329 vehicles affected
Defect: Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima vehicles manufactured February 10, 2015, to August 19, 2016 and equipped with Intelligent Cruise Control, 2015-2017 Murano vehicles manufactured August 22, 2014, to August 19, 2016 and equipped with Intelligent Cruise Control, and 2015-2016 Murano Hybrid vehicles manufactured August 22, 2014, to July 19, 2016. The affected...
Consequence: A brake fluid leak onto the circuit board may result in an electrical short, increasing the risk of a fire.
Remedy: Nissan will notify owners, and dealers will inspect the ABS Actuator, replacing it as necessary, free of charge. The recall began on December 12, 2016. Owners may contact Nissan customer service at 1-800-647-7261. Note: When brake fluid has leaked onto...
View full details →Recall 16V244000 — AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
| 3,296,947 vehicles affected
Defect: Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the...
Consequence: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Remedy: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace...
View full details →Owner Complaints for the 2016 NISSAN MURANO HYBRID
1 complaint has been filed with NHTSA for the 2016 NISSAN MURANO HYBRID. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2016 Nissan Murano Hybrid. The contact received notification of NHTSA Campaign Number: 21V774000 (Engine and Engine Cooling, Hybrid Propulsion System) however, the part to do the recall repair was unavailable. A dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Safety Rating for the 2016 NISSAN MURANO HYBRID
NHTSA has not yet tested the 2016 NISSAN MURANO HYBRID in its New Car Assessment Program.
Technical Service Bulletins for the 2016 NISSAN MURANO HYBRID
Nissan North America, Inc. has issued 14 technical service bulletins (TSBs) for the 2016 NISSAN MURANO HYBRID. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
NTB17-045C — ELECTRICAL SYSTEM
CLEANING FRONT OR REAR COMBINATION LAMP ASSEMBLIES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB15-009K — EQUIPMENT
NAVIGATION SYMPTOMS WHEN SD CARD IS MISSING OR WRONG CARD INSTALLED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB16-093A — EQUIPMENT ADAPTIVE/MOBILITY
NAVIGATION FREEZES, BLUETOOTH CALL VOLUME FLUCTUATES, BUTTON ILLUMINATION DIM, OR USB DEVICE NOT RECOGNIZED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB16-093A — EQUIPMENT
NAVIGATION FREEZES, BLUETOOTH CALL VOLUME FLUCTUATES, BUTTON ILLUMINATION DIM, OR USB DEVICE NOT RECOGNIZED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB17-067A — ELECTRICAL SYSTEM
2016-2017 MURANO; PHONE WILL NOT CONNECT WITH VEHICLE AND BLUETOOTH® AND PHONE BUTTONS ARE GRAYED OUT IN SETTINGS MENU This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
NTB18-036b — EQUIPMENT:ELECTRICAL
2015-2017 MURANO; BACK DOOR WARNING CHIME OPERATES CONSTANTLY WITH IGNITION ON This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard previous versions of this bulletin.
NTB18-036a — STRUCTURE:BODY:DOOR
2015-2017 MURANO; BACK DOOR WARNING CHIME OPERATES CONSTANTLY WITH IGNITION ON This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB17-040b — WHEELS
REVISED WHEEL ALIGNMENT SPECIFICATIONS This bulletin has been amended to add 2018-2019 Kicks. Please discard previous versions of this bulletin.
NTB18-035 — EQUIPMENT ADAPTIVE/MOBILITY
MURANO; FRONT PASSENGER CARPET PULLED OUT FROM UNDER TRIM IF YOU CONFIRM The front passenger carpet of an applied vehicle has pulled out from under the dash side finisher (see example in Figure 1). ACTION Reposition and secure the front passenger carpet. - Apply ?hook & loop? fasteners to the...
NTB17-040 — SUSPENSION
REVISED WHEEL ALIGNMENT SPECIFICATIONS SERVICE INFORMATION For the Applied Vehicles, some wheel alignment specifications listed in the Front Suspension (FSU) and Rear Suspension (RSU) sections of the Electronic Service Manual (ESM) have been revised. Updated ESMs will be distributed to the field as quickly as possible. Until the updated ESMs...
Showing 10 of 14 technical service bulletins.
NHTSA Investigations for the 2016 NISSAN MURANO HYBRID
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the NISSAN MURANO HYBRID
- 2015 NISSAN MURANO HYBRID — 0 complaints
- 2016 NISSAN MURANO HYBRID (current)
Other NISSAN Models
- NISSAN ALTIMA — 20,037 total complaints
- NISSAN PATHFINDER — 10,111 total complaints
- NISSAN ROGUE — 9,608 total complaints
- NISSAN MAXIMA — 8,834 total complaints
- NISSAN SENTRA — 8,129 total complaints
- NISSAN MURANO — 7,410 total complaints
- NISSAN VERSA — 4,436 total complaints
- NISSAN FRONTIER — 4,425 total complaints