2021 NEWMAR VENTANA — Problems, Recalls & Safety Data
N/A
Safety Rating
1
Owner Complaint
12
Recalls
1
Service Bulletin
0
Investigations
Overview of the 2021 NEWMAR VENTANA
The 2021 NEWMAR VENTANA has received a total of 1 safety complaint filed with the National Highway Traffic Safety Administration (NHTSA). There have been 15 recall campaigns affecting this vehicle, covering issues with SEATS, STEERING:CRITICAL FASTENERS, STEERING:LINKAGES:TIE ROD ASSEMBLY. 1 technical service bulletin have been issued by Newmar Corporation for this model year. The most commonly reported problem area is the Steering (1 complaint).
Recalls for the 2021 NEWMAR VENTANA
NHTSA has recorded 15 recalls for the 2021 NEWMAR VENTANA, potentially affecting up to 21,398 vehicles.
Recall 22V234000 — SEATS
| 4,961 vehicles affected
Defect: Newmar Corporation (Newmar) is recalling certain 2019-2022 Bay Star, Bay Star Sport, Ventana, Dutch Star, New Aire, Canyon Star, 2019 Ventana LE, 2020-2022 Kountry Star, 2019-2020 Mountain Aire, London Aire, Essex, and 2021 Super Star vehicles. The wiring under the seats may be incorrectly secured, which can lead to a pinched wire in the seat adjustment mechanism and cause an...
Consequence: A short circuit increases the risk of a fire.
Remedy: Dealers will inspect and secure the wiring, adding circuit breaker and fuse protection as necessary, free of charge. Owner notification letters are expected to be mailed on June 10, 2022. Owners may contact Newmar's customer service at 1-800-731-8300.
View full details →Recall 22V166000 — STEERING:CRITICAL FASTENERS
| 1,277 vehicles affected
Defect: Newmar Corporation (Newmar) is recalling certain 2021-2022 New Aire, Essex, King Aire, Ventana, Kountry Star, London Aire, Dutch Star and Mountain Aire motorhomes. The upper bolt connecting the steering column may not have been properly tightened, causing the nut to loosen off the bolt, potentially resulting in loss of steering control.
Consequence: Loss of steering control increases the risk of a crash.
Remedy: Dealers will inspect and tighten the upper and lower bolts as necessary, free of charge. Owner notification letters were mailed on May 16, 2022. Owners may contact Newmar's customer service at 1-800-731-8300.
View full details →Recall 21V542000 — STEERING:LINKAGES:TIE ROD ASSEMBLY
| 11 vehicles affected
Defect: Newmar Corporation (Newmar) is recalling certain 2021-2022 Kountry Star and 2021 Ventana motorhomes. The tie rod clamps may be loose, which could result in loose tie rod ends that could break or detach.
Consequence: Detached or broken tie rod ends can result in steering loss, increasing the risk of a crash.
Remedy: Dealers will replace the tie rod clamp bolts and nuts, free of charge. Owner notification letters were mailed on February 9, 2022. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is FL-888.
View full details →Recall 21V700000 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
| 1,554 vehicles affected
Defect: Newmar Corporation (Newmar) is recalling certain 2019-2021 London Aire, Dutch Star, Essex, King Aire, Mountain Aire, 2020-2021 Ventana, and 2021 New Aire recreational vehicles. The instrument cluster may intermittently go blank while the vehicle is in motion.
Consequence: A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.
Remedy: Dealers will update the control module software, and reroute and secure the ductwork, free of charge. Owner notification letters were mailed on November 8, 2021. Owners may contact Newmar's customer service at 1-800-731-8300.
View full details →Recall 21V642000 — FUEL SYSTEM, DIESEL:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
| 140 vehicles affected
Defect: Newmar Corporation (Newmar) is recalling certain 2021-2022 Dutch Star, New Aire, and Ventana vehicles equipped with Cummins L9 diesel engines. A fuel leak may occur from the fuel hose between the fuel pump and the remote fuel filter head.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Cummins will replace the fuel hoses, free of charge. Owner notification letters are expected to be mailed on October 16, 2021. Owners may contact Newmar's customer service at 1-800-731-8300 or Cummins' customer service at 1-800-286-6467. Newmar's number for this recall...
View full details →Recall 21V604000 — FUEL SYSTEM, DIESEL:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
| 169 vehicles affected
Defect: Newmar Corporation (Newmar) is recalling certain 2021-2022 Dutch Star, New Aire, and Ventana motorhomes equipped with Cummins L9 diesel engines. A fuel leak may occur from the fuel hose between the fuel pump and the remote fuel filter head.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Cummins will replace the fuel hoses, free of charge. Owner notification letters were mailed on September 16, 2021. Owners may contact Newmar's customer service at 1-800-731-8300. Newmar's number for this recall is Cummins 21E-063.
View full details →Recall 21V571000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
| 4,106 vehicles affected
Defect: Newmar Corporation (Newmar) is recalling certain 2019-2021 Bay Star, Ventana, New Aire, 2019-2020 Canyon Star, Bay Star Sport, Essex, King Aire, London Aire, Mountain Aire, 2018-2021 Dutch Star, 2020 Kountry Star, and 2019 Ventana LE recreational vehicles. The adhesive that bonds the vented portion of the window may fail.
Consequence: Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
Remedy: Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 21E 047.
View full details →Recall 21V571000 — STRUCTURE
| 4,106 vehicles affected
Defect: Newmar Corporation (Newmar) is recalling certain 2019-2021 Bay Star, Ventana, New Aire, 2019-2020 Canyon Star, Bay Star Sport, Essex, King Aire, London Aire, Mountain Aire, 2018-2021 Dutch Star, 2020 Kountry Star, and 2019 Ventana LE recreational vehicles. The adhesive that bonds the vented portion of the window may fail.
Consequence: Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
Remedy: Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 21E 047.
View full details →Recall 21V372000 — FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL
| 1,294 vehicles affected
Defect: Newmar Corporation (Newmar) is recalling certain 2017-2022 Dutch Star, 2017-2019 Mountain Aire, 2019-2021 Ventana and 2021 New Aire motorhomes. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Dealers will inspect the rail threads, and replace the rail as necessary, free of charge. Interim notification letters were mailed to owners on July 16, 2021. Owners may contact Newmar customer service at 1-800-731-8000. Newmar's number for this recall is...
View full details →Recall 21V506000 — FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL
| 1,737 vehicles affected
Defect: Newmar Corporation (Newmar) is recalling certain 2019 Mountain Aire, 2020-2021 New Aire, 2020-2022 Super Star, 2018-2021 Ventana, and Dutch Star vehicles equipped with certain Cummins diesel engines. The sealing washer may not seat correctly in the pilot boreholes, allowing the high-pressure fuel rail assembly to leak.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Cummins service centers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Owner notification letters were mailed on August 24, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for...
View full details →Recall 21V506000 — FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL
| 1,737 vehicles affected
Defect: Newmar Corporation (Newmar) is recalling certain 2019 Mountain Aire, 2020-2021 New Aire, 2020-2022 Super Star, 2018-2021 Ventana, and Dutch Star vehicles equipped with certain Cummins diesel engines. The sealing washer may not seat correctly in the pilot boreholes, allowing the high-pressure fuel rail assembly to leak.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Cummins service centers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Owner notification letters were mailed on August 24, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for...
View full details →Recall 21V258000 — STEERING:COLUMN
| 19 vehicles affected
Defect: Newmar Corporation (Newmar) is recalling certain 2021 London Aire, Dutch Star, New Aire, Ventana, and Mountain Aire vehicles. The steering output shaft may be too short and could disengage from the steering input shaft.
Consequence: Disengagement of the steering output shaft may result in a loss of steering, increasing the risk of a crash.
Remedy: Newmar will notify owners, and dealers will inspect and, if necessary, replace the steering column, free of charge. The recall began on May 19, 2021. Owners may contact Newmar customer service at 1-800-731-8300 and Shyft Group customer service at 1-800-582-3454....
View full details →Recall 21V182000 — SERVICE BRAKES, AIR:ANTILOCK
| 141 vehicles affected
Defect: Newmar Corporation (Newmar) is recalling certain 2021 Dutch Star, New Aire, and Ventana motorhomes. The adjustable brake pedal assembly may be missing a return spring. This may cause the brake lights to stay illuminated after the brake pedal is released. Also, in certain towed vehicles, the brakes may stay engaged after the brake pedal is released.
Consequence: Malfunctioning brake lights can fail to alert other motorists of the driver's intention, increasing the risk of a crash. Additionally, brakes remaining unintentionally engaged on a towed vehicle can increase the risk of a crash.
Remedy: Newmar will notify owners, and dealers will inspect the brake pedal assembly, and install a return spring if necessary, free of charge. The recall is expected to begin May 16, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's...
View full details →Recall 21V182000 — SERVICE BRAKES, AIR:ANTILOCK
| 141 vehicles affected
Defect: Newmar Corporation (Newmar) is recalling certain 2021 Dutch Star, New Aire, and Ventana motorhomes. The adjustable brake pedal assembly may be missing a return spring. This may cause the brake lights to stay illuminated after the brake pedal is released. Also, in certain towed vehicles, the brakes may stay engaged after the brake pedal is released.
Consequence: Malfunctioning brake lights can fail to alert other motorists of the driver's intention, increasing the risk of a crash. Additionally, brakes remaining unintentionally engaged on a towed vehicle can increase the risk of a crash.
Remedy: Newmar will notify owners, and dealers will inspect the brake pedal assembly, and install a return spring if necessary, free of charge. The recall is expected to begin May 16, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's...
View full details →Recall 21V069000 — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
| 5 vehicles affected
Defect: Newmar Corporation (Newmar) is recalling certain 2021 Kountry Star and Ventana motorhomes. One of the six brake caliper mounting bolts on the driver side steer axle may have been incorrectly tightened.
Consequence: The loose bolt could result in the loosening of other caliper bolts. Insufficiently tightened bolts may not provide adequate clamping force between the brake caliper and brake anchor plate, resulting in reduced brake effectiveness, increasing the risk of a crash.
Remedy: On behalf of Newmar, DTNA will coordinate the recall repair and notify owners, and dealers will inspect and repair as necessary, free of charge. The recall began on April 12, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's...
View full details →Owner Complaints for the 2021 NEWMAR VENTANA
1 complaint has been filed with NHTSA for the 2021 NEWMAR VENTANA. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Steering | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The Motorhome is equipped with a computer controlled Comfort Drive steering system ( also known as ReAX-C and other names) that is supposed to keep the vehicle going straight at all times with low steering efforts in side winds, pot holes or against the crown of the road. The Comfort Drive is supposed offer consistent steering feel and allow the driver to concentrate on driving with reduced fatigue. This system appears to only be working part of the time - and that is only when driving on a perfectly flat road with little or no wind. On a recent 4,000 mile cross country trip on Interstate highways in this vehicle with crowned roads, pot holes, construction zones and windy conditions it was a literal “white knuckle” fight to maintain steering in my lane. It was very dangerous situation every day never knowing when a gust of wind was going to blow the vehicle off the road or into another lane. I had to fight every minute to try keep this vehicle under control. I had a previous motorhome with a Comfort Drive system that was totally under control at all times. However, I have been told that this current model has a brand new totally redesigned Comfort Drive system. I have been to the Spartan Factory Service in Charlotte, MI on two separate occasions to have this Comfort Drive fixed. The first time they test drove it and said it was fine. The second time they said they used a test machine and it showed “ no faults” so it is fine. They stated they buy the “Comfort Drive” from ZF- TRW and they simply install it per Newmar request. They said it is not of their manufacture and they don’t really know much about it. I also called Newmar to see if they could help, but they say they have nothing to do with the Spartan Chassis, I need to talk to Spartan. It is “not fine”. I feel this is a serious safety situation waiting for a serious accident waiting to happen.
Safety Rating for the 2021 NEWMAR VENTANA
NHTSA has not yet tested the 2021 NEWMAR VENTANA in its New Car Assessment Program.
Technical Service Bulletins for the 2021 NEWMAR VENTANA
Newmar Corporation has issued 1 technical service bulletin (TSBs) for the 2021 NEWMAR VENTANA. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
21V258 — EQUIPMENT
The Shyft Group Inc. (Spartan Chassis) has decided that a defect relating to motor vehicle safety exists in specific motorhomes built on Spartan chassis (NHTSA #21V 214). In response, Newmar Corporation is issuing recall NHTSA # 21V 258. On certain motorhomes, the steering output shaft inside the steering column may...
NHTSA Investigations for the 2021 NEWMAR VENTANA
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the NEWMAR VENTANA
- 2016 NEWMAR VENTANA — 6 complaints
- 2017 NEWMAR VENTANA — 2 complaints
- 2018 NEWMAR VENTANA — 2 complaints
- 2019 NEWMAR VENTANA — 2 complaints
- 2020 NEWMAR VENTANA — 4 complaints
- 2021 NEWMAR VENTANA (current)
- 2022 NEWMAR VENTANA — 0 complaints
Other NEWMAR Models
- NEWMAR DUTCH STAR — 208 total complaints
- NEWMAR MOUNTAIN AIRE — 80 total complaints
- NEWMAR BAY STAR — 57 total complaints
- NEWMAR KOUNTRY STAR — 54 total complaints
- NEWMAR LONDON AIRE — 32 total complaints
- NEWMAR NEW AIRE — 28 total complaints
- NEWMAR NEWMAR — 23 total complaints
- NEWMAR KOUNTRY AIRE — 14 total complaints