2018 NEWMAR MOUNTAIN AIRE — Problems, Recalls & Safety Data
N/A
Safety Rating
1
Owner Complaint
16
Recalls
4
Service Bulletins
0
Investigations
Overview of the 2018 NEWMAR MOUNTAIN AIRE
The 2018 NEWMAR MOUNTAIN AIRE has received a total of 1 safety complaint filed with the National Highway Traffic Safety Administration (NHTSA). There have been 23 recall campaigns affecting this vehicle, covering issues with FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL. 4 technical service bulletins have been issued by Newmar Corporation for this model year. The most commonly reported problem area is the Engine (1 complaint).
Recalls for the 2018 NEWMAR MOUNTAIN AIRE
NHTSA has recorded 23 recalls for the 2018 NEWMAR MOUNTAIN AIRE, potentially affecting up to 63,804 vehicles.
Recall 21V372000 — FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL
| 1,294 vehicles affected
Defect: Newmar Corporation (Newmar) is recalling certain 2017-2022 Dutch Star, 2017-2019 Mountain Aire, 2019-2021 Ventana and 2021 New Aire motorhomes. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Dealers will inspect the rail threads, and replace the rail as necessary, free of charge. Interim notification letters were mailed to owners on July 16, 2021. Owners may contact Newmar customer service at 1-800-731-8000. Newmar's number for this recall is...
View full details →Recall 21V506000 — FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL
| 1,737 vehicles affected
Defect: Newmar Corporation (Newmar) is recalling certain 2019 Mountain Aire, 2020-2021 New Aire, 2020-2022 Super Star, 2018-2021 Ventana, and Dutch Star vehicles equipped with certain Cummins diesel engines. The sealing washer may not seat correctly in the pilot boreholes, allowing the high-pressure fuel rail assembly to leak.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Cummins service centers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Owner notification letters were mailed on August 24, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for...
View full details →Recall 21V506000 — FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL
| 1,737 vehicles affected
Defect: Newmar Corporation (Newmar) is recalling certain 2019 Mountain Aire, 2020-2021 New Aire, 2020-2022 Super Star, 2018-2021 Ventana, and Dutch Star vehicles equipped with certain Cummins diesel engines. The sealing washer may not seat correctly in the pilot boreholes, allowing the high-pressure fuel rail assembly to leak.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Cummins service centers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Owner notification letters were mailed on August 24, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for...
View full details →Recall 20V421000 — EXTERIOR LIGHTING:TURN SIGNAL
| 3,202 vehicles affected
Defect: Newmar Corporaton (Newmar) is recalling certain 2016-2019 Ventana LE, 2017-2020 Ventana, London Aire, Essex and Dutch Star, 2017-2019 Mountain Aire, 2018-2020 New Aire, and 2020 Kountry Star motorhomes that received the 'inspection-only' remedy from recall 19V-426. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn...
Consequence: Non-functioning exterior marker lights can increase the risk of a crash.
Remedy: Newmar will notify owners, and Daimler Trucks North America dealers will replace the PDM, free of charge. This recall began September 11, 2020. Owners may contact Newmar's customer service at 1-800-731-8300. Newmar's number for this recall is 20V-404.
View full details →Recall 20V421000 — EXTERIOR LIGHTING:BRAKE LIGHTS
| 3,202 vehicles affected
Defect: Newmar Corporaton (Newmar) is recalling certain 2016-2019 Ventana LE, 2017-2020 Ventana, London Aire, Essex and Dutch Star, 2017-2019 Mountain Aire, 2018-2020 New Aire, and 2020 Kountry Star motorhomes that received the 'inspection-only' remedy from recall 19V-426. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn...
Consequence: Non-functioning exterior marker lights can increase the risk of a crash.
Remedy: Newmar will notify owners, and Daimler Trucks North America dealers will replace the PDM, free of charge. This recall began September 11, 2020. Owners may contact Newmar's customer service at 1-800-731-8300. Newmar's number for this recall is 20V-404.
View full details →Recall 20V421000 — ELECTRICAL SYSTEM
| 3,202 vehicles affected
Defect: Newmar Corporaton (Newmar) is recalling certain 2016-2019 Ventana LE, 2017-2020 Ventana, London Aire, Essex and Dutch Star, 2017-2019 Mountain Aire, 2018-2020 New Aire, and 2020 Kountry Star motorhomes that received the 'inspection-only' remedy from recall 19V-426. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn...
Consequence: Non-functioning exterior marker lights can increase the risk of a crash.
Remedy: Newmar will notify owners, and Daimler Trucks North America dealers will replace the PDM, free of charge. This recall began September 11, 2020. Owners may contact Newmar's customer service at 1-800-731-8300. Newmar's number for this recall is 20V-404.
View full details →Recall 19V610000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
| 376 vehicles affected
Defect: Newmar Corporation (Newmar) is recalling certain 2018-2020 Mountain Aire, Essex, and King Aire motorhomes. The bedroom fascia header may fall unexpectedly onto the bed.
Consequence: If the fascia header falls while there is an occupant in the bed, it can increase the risk of an injury.
Remedy: Newmar will notify owners, and dealers will add screws and brackets to properly secure the fascia header, free of charge. The recall began September 17, 2019. Owners may contact Newmar customer service at 1-800-731-8300.
View full details →Recall 19V426000 — EXTERIOR LIGHTING
| 2,003 vehicles affected
Defect: Newmar Corporation (Newmar) is recalling certain 2016-2019 Ventana LE and 2017-2019 Dutch Star, Essex, London Aire, Mountain Aire and Ventana, and 2018-2019 New Aire motorhomes built on a Daimler trucks chassis. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
Consequence: Nonfunctioning lights can increase the risk of a crash.
Remedy: Newmar will notify owners, and Daimler Trucks dealers will inspect and replace the rear PDM, as necessary, free of charge. The recall began July 18, 2019. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is...
View full details →Recall 19V426000 — ELECTRICAL SYSTEM
| 2,003 vehicles affected
Defect: Newmar Corporation (Newmar) is recalling certain 2016-2019 Ventana LE and 2017-2019 Dutch Star, Essex, London Aire, Mountain Aire and Ventana, and 2018-2019 New Aire motorhomes built on a Daimler trucks chassis. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
Consequence: Nonfunctioning lights can increase the risk of a crash.
Remedy: Newmar will notify owners, and Daimler Trucks dealers will inspect and replace the rear PDM, as necessary, free of charge. The recall began July 18, 2019. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is...
View full details →Recall 19V257000 — EQUIPMENT:ELECTRICAL
| 476 vehicles affected
Defect: Newmar Corporation (Newmar) is recalling certain 2018-2019 Bay Star, Essex, New Aire, 2018 Bay Start Sport, Canyon Star, Dutch Star, King Aire, Mountain Aire, Ventana LE, Ventana, and London Aire motorhomes. The power supply for the WiFiRanger may overheat.
Consequence: An overheated power supply can increase the risk of a fire.
Remedy: Newmar has notified owners, and dealers will replace the power supply, free of charge. The recall began April 18, 2019. Owners may contact Newmar customer service at 1-800-731-8300.
View full details →Recall 18V859000 — SERVICE BRAKES, AIR:DISC:CALIPER
| 308 vehicles affected
Defect: Newmar Corporation (Newmar) is recalling certain 2018-2019 Newmar Essex, Ventana LE, Ventana, London Aire, and Mountain Aire vehicles. The brake caliper mounting bolts may not have been sufficiently tightened.
Consequence: Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.
Remedy: Newmar has notified owners, and Daimler Trucks North America dealers will inspect and tighten the brake caliper mounting bolts, free of charge. The recall began January 10, 2019. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this...
View full details →Recall 18V518000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
| 239 vehicles affected
Defect: Newmar Corporation (Newmar) is recalling certain 2018-2019 Newmar Ventana LE, Mountain Aire, Essex, Ventana, Dutch Star, New Aire, London Aire and King Aire motorhomes. The affected vehicles have entry doors that have latch rods that may be improperly adjusted, allowing the door to open during transit.
Consequence: If the door opens during transit, it can increase the risk of injury or a crash.
Remedy: Newmar will notify owners, and dealers will readjust the door latch rod, free of charge. The recall began September 5, 2018. Owners may contact Newmar customer service at 1-800-731-8300.
View full details →Recall 18V505000 — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
| 119 vehicles affected
Defect: Newmar Corporation (Newmar) is recalling certain 2017-2019 Newmar Ventana LE and Ventana motorhomes, 2018 Mountain Aire and Essex motorhomes, and 2017-2018 London Aire motorhomes. The brake caliper mounting bolts on these vehicles may be insufficiently tightened, allowing the bolts to loosen.
Consequence: If the brake caliper mounting bolts loosen, braking performance may be reduced, increasing the risk of a crash.
Remedy: Newmar will notify owners, and authorized Daimler Trucks service centers will inspect the caliper mounting bolts and tighten them to the proper specification, free of charge. The recall began on August 30, 2018. Owners may contact Newmar customer service at...
View full details →Recall 18V438000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
| 930 vehicles affected
Defect: Newmar Corporation (Newmar) is recalling certain 2018 Newmar Bay Star, King Aire, London Aire, Mountain Aire, Bay Star Sport, Canyon Star, Dutch Star, Essex, New Aire, Ventana LE, and Ventana motorhomes. When the ignition key is in the off/accessory position and the battery disconnect is on, the slide-out rooms on these vehicles may move in or out unexpectedly.
Consequence: If the slide-out room moves unexpectedly, it can increase the risk of injury.
Remedy: Newmar will notify owners, and dealers will replace the slide-out room controller, free of charge. The recall began August 24, 2018. Owners may contact Newmar customer service at 1-800-731-8300.
View full details →Recall 18V438000 — ELECTRICAL SYSTEM
| 930 vehicles affected
Defect: Newmar Corporation (Newmar) is recalling certain 2018 Newmar Bay Star, King Aire, London Aire, Mountain Aire, Bay Star Sport, Canyon Star, Dutch Star, Essex, New Aire, Ventana LE, and Ventana motorhomes. When the ignition key is in the off/accessory position and the battery disconnect is on, the slide-out rooms on these vehicles may move in or out unexpectedly.
Consequence: If the slide-out room moves unexpectedly, it can increase the risk of injury.
Remedy: Newmar will notify owners, and dealers will replace the slide-out room controller, free of charge. The recall began August 24, 2018. Owners may contact Newmar customer service at 1-800-731-8300.
View full details →Recall 18V387000 — VISIBILITY:WINDSHIELD WIPER/WASHER
| 77 vehicles affected
Defect: Newmar Corporation (Newmar) is recalling certain 2018-2019 Newmar Mountain Aire, London Aire, Essex, and King Aire motorhomes. These vehicles are equipped with windshield wipers that may have an incorrect bend, possibly preventing the wiper arms from properly contacting the windshield. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 104, "Windshield...
Consequence: If the windshield wipers do not properly contact the windshield, the driver's visibility may be reduced, increasing the risk of a crash.
Remedy: Newmar will notify owners, and dealers will replace the wiper arms, free of charge. The recall began on August 3, 2018. Owners may contact Newmar customer service at 1-800-731-8300.
View full details →Recall 18V307000 — TIRES
| 96 vehicles affected
Defect: Newmar Corporation (Newmar) is recalling certain 2016-2018 Newmar Mountain Aire motorhomes. The Diesel Exhaust Fluid (DEF) tank bracket may contact the tag axle tire, possibly causing tire damage.
Consequence: If the bracket damages the tire, it can cause tire failure, increasing the risk of a crash.
Remedy: Newmar will notify owners, and Spartan Motors dealers will move the DEF bracket away from the tire, free of charge. The recall began on June 21, 2018. Owners may contact Newmar customer service at 1-800-731-8300.
View full details →Recall 18V307000 — FUEL SYSTEM, DIESEL
| 96 vehicles affected
Defect: Newmar Corporation (Newmar) is recalling certain 2016-2018 Newmar Mountain Aire motorhomes. The Diesel Exhaust Fluid (DEF) tank bracket may contact the tag axle tire, possibly causing tire damage.
Consequence: If the bracket damages the tire, it can cause tire failure, increasing the risk of a crash.
Remedy: Newmar will notify owners, and Spartan Motors dealers will move the DEF bracket away from the tire, free of charge. The recall began on June 21, 2018. Owners may contact Newmar customer service at 1-800-731-8300.
View full details →Recall 18V236000 — ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
| 653 vehicles affected
Defect: Newmar Corporation (Newmar) is recalling certain 2018 Newmar Bay Star, Bay Star Sport, Canyon Star, Ventana LE, Ventana, Dutch Star, New Aire, Mountain Aire, London Aire, Essex, and King Aire motorhomes. The electrical connections in the breaker box may not be properly tightened, possibly causing the connections to overheat.
Consequence: Overheating of the electrical connections can increase the risk of a fire.
Remedy: Newmar will notify owners, and dealers will tighten the loose electrical connections, as necessary, free of charge. The recall began on May 17, 2018. Owners may contact Newmar customer service at 1-800-731-8300.
View full details →Recall 17V809000 — EQUIPMENT
| 34,699 vehicles affected
Defect: Newmar Corporation (Newmar) is recalling various 1995-2018 motorhomes. A list of the affected vehicles available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V809-2309.pdf. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from...
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Newmar will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 7, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click...
View full details →Recall 17V830000 — ELECTRICAL SYSTEM:WIRING
| 2,915 vehicles affected
Defect: Newmar Corporation (Newmar) is recalling certain model year 2016-2018 Bay Star, Bay Star Sport, Canyon Star, Dutch Star, Essex, King Aire, London Aire, Mountain Aire, New Aire, Ventana and Ventana LE motorhomes. These vehicles may have a loose power connection at the Automatic Transfer Switch (ATS), possibly resulting in a build up of heat.
Consequence: The build up of heat in the wiring from the loose power connection can increase the risk of a fire.
Remedy: Newmar will notify owners, and dealers will inspect the electrical connection at the ATS, tightening it as necessary, free of charge. The recall began on February 5, 2018. Owners may contact Newmar customer service at 1-800-731-8300.
View full details →Recall 17V830000 — ELECTRICAL SYSTEM:WIRING
| 2,915 vehicles affected
Defect: Newmar Corporation (Newmar) is recalling certain model year 2016-2018 Bay Star, Bay Star Sport, Canyon Star, Dutch Star, Essex, King Aire, London Aire, Mountain Aire, New Aire, Ventana and Ventana LE motorhomes. These vehicles may have a loose power connection at the Automatic Transfer Switch (ATS), possibly resulting in a build up of heat.
Consequence: The build up of heat in the wiring from the loose power connection can increase the risk of a fire.
Remedy: Newmar will notify owners, and dealers will inspect the electrical connection at the ATS, tightening it as necessary, free of charge. The recall began on February 5, 2018. Owners may contact Newmar customer service at 1-800-731-8300.
View full details →Recall 17V195000 — SUSPENSION:FRONT:CONTROL ARM
| 595 vehicles affected
Defect: Newmar Corporation (Newmar) is recalling certain 2017-2018 Dutch Star, 2016-2018 Mountain Aire and London Aire, and 2012-2018 Essex and King Aire motorhomes built on a Spartan Motors chassis. The ball joints on the independent front suspension (IFS) modules can loosen and separate, leading to a partial loss of steering.
Consequence: A separated ball joint can cause a loss of steering control, increasing the risk of a crash.
Remedy: Newmar will notify owners, and Spartan service centers will remove, clean, apply thread locker, reinstall and torqued the ball joints, as necessary, free of charge. The recall began on May 3, 2017. Owners may contact Spartan at 1-800-543-4277 to locate...
View full details →Owner Complaints for the 2018 NEWMAR MOUNTAIN AIRE
1 complaint has been filed with NHTSA for the 2018 NEWMAR MOUNTAIN AIRE. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
These vehicles, built on a Spartan K3 chassis and powered by a Cummins ISX-12 engine are experiencing very high failure rates in the DEF system control head. When the control head fails, it sends error codes that result in derating engine power dramatically and/or immediate engine shut-down. This creates a very dangerous situation for anyone driving a motorhome that experiences this problem. In extreme cases, it may stop the vehicle in traffic lanes. Spartan Chassis says replacement DEF control heads are in extremely short supply and they will not provide one to a repair facility unless the affected vehicle has experienced a full derating; an initial warning message of a failing control head is deemed insufficient cause for them to provide a replacement part. Their official response is that “you must drive it until it fails before we will provide a replacement unit.” This means drivers of these motorhomes will either be subject to sudden (and, potentially very dangerous) engine shut-down, or they must cease using their expensive motorhome until such time as Spartan Chassis feels they again have a sufficient stock of replacement units. Many motorhome owners use their vehicles full time; they are their home. The inability to safely use them places a huge burden on those owners. I believe NHTSA needs to issue a recall on affected vehicles and direct Spartan Chassis to implement a software emergency bypass of the engine derating caused by a faulty DEF control head. It is my understanding that this software bypass solution already exists and is currently implemented on emergency vehicles (fire trucks) produced by Spartan Chassis.
Safety Rating for the 2018 NEWMAR MOUNTAIN AIRE
NHTSA has not yet tested the 2018 NEWMAR MOUNTAIN AIRE in its New Car Assessment Program.
Technical Service Bulletins for the 2018 NEWMAR MOUNTAIN AIRE
Newmar Corporation has issued 4 technical service bulletins (TSBs) for the 2018 NEWMAR MOUNTAIN AIRE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
21V506 — ENGINE AND ENGINE COOLING
Daimler Trucks North America has decided that a defect relating to motor vehicle safety exists in specific motorhomes built on Freightliner chassis (NHTSA #21V 326) based on Cummins recall (NHTSA # 21E 032). In response, Newmar Corporation is issuing recall NHTSA # 21V 506 and TC # 2021-427. On certain...
19V 426 — EXTERIOR LIGHTING
Daimler Trucks North America LLC has decided that a defect, which relates to motor vehicle safety, exists in specific motorhomes built on Freightliner chassis (NHTSA # 18V 582 ). In response, Newmar is releasing NHTSA # 19V 426.
RSB 537 — EQUIPMENT ADAPTIVE/MOBILITY
Daimler Trucks North America, LLC has decided that a defect relating to motor vehicle safety exists in specific motorhomes built on Freightliner Chassis (NHTSA 18V 703). In response, Newmar Corporation is releasing recall NHTSA 18V 859 and TC # 2018-669. Issue: On certain motorhomes, the brake caliper mounting bolts may...
RSB485 — ELECTRICAL SYSTEM:SOFTWARE
Freightliner Custom Chassis Corporation, has initiated Field Service Campaign SF536A to modify specific Freightliner Custom Chassis X-line motorhome and shuttle bus chassis equipped with multiplex wiper controls, manufactured March 21, 2016, through January 2, 2017. In response, Newmar Corporation published TSB 485 to inform our dealers and customers. Issue: On...
NHTSA Investigations for the 2018 NEWMAR MOUNTAIN AIRE
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the NEWMAR MOUNTAIN AIRE
- 2013 NEWMAR MOUNTAIN AIRE — 0 complaints
- 2014 NEWMAR MOUNTAIN AIRE — 1 complaint
- 2015 NEWMAR MOUNTAIN AIRE — 1 complaint
- 2016 NEWMAR MOUNTAIN AIRE — 0 complaints
- 2017 NEWMAR MOUNTAIN AIRE — 0 complaints
- 2018 NEWMAR MOUNTAIN AIRE (current)
- 2019 NEWMAR MOUNTAIN AIRE — 7 complaints
- 2020 NEWMAR MOUNTAIN AIRE — 0 complaints
- 2021 NEWMAR MOUNTAIN AIRE — 0 complaints
- 2022 NEWMAR MOUNTAIN AIRE — 2 complaints
- 2023 NEWMAR MOUNTAIN AIRE — 0 complaints
Other NEWMAR Models
- NEWMAR DUTCH STAR — 208 total complaints
- NEWMAR BAY STAR — 57 total complaints
- NEWMAR KOUNTRY STAR — 54 total complaints
- NEWMAR LONDON AIRE — 32 total complaints
- NEWMAR NEW AIRE — 28 total complaints
- NEWMAR NEWMAR — 23 total complaints
- NEWMAR VENTANA — 20 total complaints
- NEWMAR KOUNTRY AIRE — 14 total complaints