2004 MITSUBISHI OUTLANDER — Problems, Recalls & Safety Data
N/A
Safety Rating
73
Owner Complaints
4
Recalls
5
Service Bulletins
0
Investigations
Overview of the 2004 MITSUBISHI OUTLANDER
The 2004 MITSUBISHI OUTLANDER has received a total of 73 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 4 recall campaigns affecting this vehicle, covering issues with SUSPENSION:FRONT:CONTROL ARM:LOWER ARM, TRAILER HITCHES, VISIBILITY:WINDSHIELD WIPER/WASHER. 5 technical service bulletins have been issued by Mitsubishi Motors North America, Inc. for this model year. The most commonly reported problems involve the Suspension (16 complaints), Structurebody (7 complaints), and Air Bags (4 complaints).
Recalls for the 2004 MITSUBISHI OUTLANDER
NHTSA has recorded 4 recalls for the 2004 MITSUBISHI OUTLANDER, potentially affecting up to 297,675 vehicles.
Recall 16V458000 — SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
| 194,674 vehicles affected
Defect: Mitsubishi Motors North America, Inc. (MMNA) is recalling certain model year 2002-2007 Lancer, 2004 Lancer Wagon, 2003-2006 Lancer Evolution, 2003-2006 Outlander and 2007-2013 Outlander V-6 vehicles originally sold in, or ever registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin...
Consequence: A detached front control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
Remedy: MMNA will notify owners, and dealers will inspect the front cross members. Depending on the level of existing corrosion, either a sealing/anti-corrosion agent will be applied or the front cross member will be replaced with a new one that has...
View full details →Recall 04V197000 — TRAILER HITCHES
| 2,175 vehicles affected
Defect: CERTAIN SPORT UTILITY VEHICLES MAY HAVE BEEN EQUIPPED WITH DEALER-INSTALLED TRAILER HITCH WIRING HARNESS AND CONTROL MODULE. THE ELECTRONIC CONTROL MODULE CAN OVERHEAT.
Consequence: OVERHEATING OF THE TRAILER HITCH WIRING HARNESS MODULE COULD RESULT IN A FIRE.
Remedy: OWNERS ARE BEING REQUESTED TO STOP USING THE HARNESS UNTIL A NEWLY DESIGNED REPLACEMENT IS PROVIDED AND CAN BE INSTALLED BY THE DEALER. THE RECALL BEGAN ON MAY 28, 2004. OWNERS SHOULD CONTACT MITSUBISHI AT 1-888-648-7820.
View full details →Recall 03V429000 — VISIBILITY:WINDSHIELD WIPER/WASHER
| 394 vehicles affected
Defect: ON CERTAIN SPORT UTILITY VEHICLES LOCATED IN THE CARIBBEAN, DUE TO A SOFTWARE PROGRAMMING ERROR IN THE ELECTRONIC TIMING AND CONTROL SYSTEM (ETACS), WHILE USING THE INTERMITTENT WIPER MODE, THE INTERMITTENT WIPER SWEEP TIME INTERVAL MAY INCREASE AS MUCH AS 6.8 SECOND BETWEEN WIPER SWEEPS.
Consequence: IF THIS OCCURS DURING SEVERE WEATHER AND DURING VEHICLE'S HIGH-SPEED OPERATION, THE DRIVER VISIBILITY WOULD BE REDUCED, WHICH COULD LEAD TO A CRASH.
Remedy: DEALERS WILL REPLACE THE ETACS MODULE. OWNER NOTIFICATION BEGAN NOVEMBER 14, 2003. OWNERS SHOULD CONTACT MITSUBISHI CARIBBEAN AT 1-800-981-0452.
View full details →Recall 04V428000 — EQUIPMENT:OTHER:LABELS
| 100,432 vehicles affected
Defect: CERTAIN PASSENGER VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, 'OCCUPANT CRASH PROTECTION.' THE BILINGUAL ENGLISH/SPANISH REMOVABLE AIR BAG WARNING LABELS AFFIXED TO THE DASH AND TO THE SUNVISOR DO NOT MEET THE SIZE REQUIREMENTS OF THE STANDARD.
Consequence: THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.
Remedy: MITSUBISHI CARIBBEAN WILL MAIL A CUSTOMER NOTIFICATION LETTER CONTAINING A WRITTEN DESCRIPTION AND A GRAPHIC OF THE BI-LINGUAL DASHBOARD AIR BAG WARNING LABEL. IN ADDITION, ALL CURRENT 2000-2004 NATIVA OWNERS WILL ALSO RECEIVE REPLACEMENT AIR BAG ALERT LABELS FOR THE...
View full details →Owner Complaints for the 2004 MITSUBISHI OUTLANDER
73 complaints have been filed with NHTSA for the 2004 MITSUBISHI OUTLANDER. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Suspension | 16 | 0 | 0 | 0 | 0 |
| Structurebody | 7 | 2 | 0 | 1 | 0 |
| Air Bags | 4 | 4 | 0 | 2 | 0 |
| Engine And Engine Coolingengine | 4 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 4 | 0 | 0 | 0 | 0 |
| Steering | 4 | 1 | 0 | 1 | 0 |
| Power Trainautomatic Transmission | 3 | 0 | 0 | 0 | 0 |
| Air Bagsfrontal | 2 | 2 | 0 | 1 | 0 |
| Electrical System | 2 | 0 | 0 | 0 | 0 |
| Engine | 2 | 0 | 0 | 0 | 0 |
| Engine And Engine Cooling | 2 | 0 | 0 | 0 | 0 |
| Fuel System Gasoline | 2 | 0 | 0 | 0 | 0 |
| Service Brakes | 2 | 0 | 0 | 0 | 0 |
| Suspensionfrontcontrol Armlower Arm | 2 | 0 | 0 | 0 | 0 |
| Suspensionrear | 2 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 2 | 2 | 0 | 0 | 0 |
| Air Bagssidewindow | 1 | 1 | 0 | 1 | 0 |
| Equipment | 1 | 0 | 0 | 0 | 0 |
| Exterior Lightinghazard Flashing Warning Lightsunit | 1 | 0 | 0 | 0 | 0 |
| Exterior Lightingheadlightsconcealment Devices | 1 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 1 | 0 | 0 | 0 | 0 |
| Seat Belts | 1 | 1 | 0 | 0 | 0 |
| Seat Beltsrearother | 1 | 0 | 0 | 0 | 0 |
| Steeringhydraulic Power Assist System | 1 | 0 | 0 | 0 | 0 |
| Structureframe And Members | 1 | 0 | 0 | 0 | 0 |
| Tires | 1 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
| Visibility | 1 | 0 | 0 | 0 | 0 |
| Visibilitywindshield Wiperwasher | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2004 Mitsubishi Outlander. The contact stated that while driving at a slow speed, the front subframe detached. The contact stated that the driver’s side front wheel was pointing outwards. The contact received notification of NHTSA Campaign Number: 16V458000 (Suspension) however, the part to do the recall repair was not yet available. The vehicle was towed to the local dealer. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 180,000. Parts distribution disconnect.
The entire undercarriage is rusted out, it was taken to Ricart near columbus ohio where they simply sprayed an anti rust coating over the existing rust. There is now rusted holes and the vehicle has spun out driving in straight due to control arm issues and whatever else. The vehicle is not believed to be road safe and needs to be addressed.
The entire undercarriage is rusted out, it was taken to Ricart near columbus ohio where they simply sprayed an anti rust coating over the existing rust. There is now rusted holes and the vehicle has spun out driving in straight due to control arm issues and whatever else. The vehicle is not believed to be road safe and needs to be addressed.
THE FRONT CONTROL ARM WHERE IT BOLTS TO THE K FRAME RUSTED AWAY COMPLETLY RESULTING IN THE FRONT DRIVERS TIRE TO COME OFF. WAS IN A GET IN GO PARKING LOT TURNING WHEN THIS HAPPENED LUCKLY NO ONE WAS HURT.
THE FRONT CONTROL ARM WHERE IT BOLTS TO THE K FRAME RUSTED AWAY COMPLETLY RESULTING IN THE FRONT DRIVERS TIRE TO COME OFF. WAS IN A GET IN GO PARKING LOT TURNING WHEN THIS HAPPENED LUCKLY NO ONE WAS HURT.
Safety Rating for the 2004 MITSUBISHI OUTLANDER
NHTSA has not yet tested the 2004 MITSUBISHI OUTLANDER in its New Car Assessment Program.
Technical Service Bulletins for the 2004 MITSUBISHI OUTLANDER
Mitsubishi Motors North America, Inc. has issued 5 technical service bulletins (TSBs) for the 2004 MITSUBISHI OUTLANDER. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
TIN1800009 — EQUIPMENT ADAPTIVE/MOBILITY
This is a Technical Information Notice sent to dealers, to inform them that MB991855V (12-13 Pin Reprogramming Adapter) is now available for purchase. To reprogram 2002 - 2006 Montero and 2003 - 2006 Outlander vehicles, MB991855 is necessary. This tool was removed from our essential tool kit due to its...
07002 — ENGINE AND ENGINE COOLING:ENGINE
COOLING FAN CONTROLLER. *KB
115 — ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
COLLAPSED UPPER RADIATOR HOSE. MITSUBISHI TECH TALK. *TT
05012004 — EXTERIOR LIGHTING:HEADLIGHTS
HEADLAMPS WITH SPIDER WEB CRACKING APPEARANCE. *EH
0413001 — FUEL SYSTEM, OTHER
ELECTRONIC THROTTLE VALVE (ETV) INITIALIZATION PROCEDURES - SERVICE MANUAL REVISION. 2004 LANCER AND LANCER SPORTBACK MODELS ALSO INCLUDED. *TT
NHTSA Investigations for the 2004 MITSUBISHI OUTLANDER
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the MITSUBISHI OUTLANDER
- 2003 MITSUBISHI OUTLANDER — 149 complaints
- 2004 MITSUBISHI OUTLANDER (current)
- 2005 MITSUBISHI OUTLANDER — 24 complaints
- 2006 MITSUBISHI OUTLANDER — 24 complaints
- 2007 MITSUBISHI OUTLANDER — 175 complaints
- 2008 MITSUBISHI OUTLANDER — 77 complaints
- 2009 MITSUBISHI OUTLANDER — 60 complaints
Other MITSUBISHI Models
- MITSUBISHI ECLIPSE — 2,784 total complaints
- MITSUBISHI GALANT — 2,429 total complaints
- MITSUBISHI LANCER — 1,136 total complaints
- MITSUBISHI MONTERO — 989 total complaints
- MITSUBISHI MIRAGE — 940 total complaints
- MITSUBISHI OUTLANDER SPORT — 708 total complaints
- MITSUBISHI DIAMANTE — 657 total complaints
- MITSUBISHI 3000GT — 535 total complaints