2009 MINI COOPER Air Bagssensoroccupant Classificationfront Passenger Problems

The contact owns a 2009 Mini Cooper. The contact stated while driving approximately 30 MPH, the passenger occupant sensor light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the mat switch needed to be replaced. The vehicle was not repaired. The contact was advised by the dealer that there was a recall for the mat switch however, neither the VIN nor the vehicle was included. The manufacturer was informed of the failure. The failure mileage was approximately 22,000.

PASSENGERS OC3 SEAT OCCUPANCY MAT FAILED CAUSING THE PASSENGER SIDE AIR BAG TO BE DEACTIVATED. MINI HAD EXTENDED THE WARRANTY ON THIS FOR 10 YEARS AND 120,000 MILES. MY MINI WAS LESS THAN 10 YEARS OLD BUT DID HAVE 130,000 MILES ON 4/3/2019 WHEN I TOOK IT INTO THE DEALER. MINI HAS REFUSED TO REPLACE THIS DEFECTED PART EVEN THOUGHT THEY KNOW IT WAS DEFECTIVE BECAUSE THEY EXTENDED THE WARRANTY. THEY ALSO KNOW THAT ON PREVIOUS YEARS MODELS THEY WERE FORCED TO RECALL THIS PART AS I ALSO OWN A 2006 MINI THAT WENT BAD AND IT TOOK OVER A YEAR BEFORE THEY FINALLY DID A RECALL. MINI DOES NOT HAVE A WORKABLE CUSTOMER RELATIONS SYSTEM THAT ALLOWS THE CUSTOMER TO APPEAL THIS SAFETY DEFECT REPLACEMENT REJECTION. THE BOTTOM LINE IS THAT MINI KNOW THEY HAVE A DEFECTIVE SAFETY SENSOR AND HAVE A HISTORY OF THIS BEING A BAD PART...