2008 MINI COOPER S CLUBMAN Engine Problems

I WAS HEARING A LOUD RATTLE AND BROUGHT MY MINI IN TO GET SERVICED RIGHT AWAY. IT WAS MISDIAGNOSED AND NOW I FEAR IT HAS CAUSED SIGNIFICANT DAMAGE TO THE ENGINE DUE TO A TIMING CHAIN TENSIONER ISSUE. THE CAR WILL LOSE POWER OUT OF NOWHERE. I HAVE READ THAT THIS IS NOT BEING CONSIDERED A SAFETY ISSUE BUT WHEN YOU LIVE IN MINNESOTA AND ARE TRYING TO GO THROUGH A BUSY INTERSECTION DURING A BLIZZARD AND THE CAR LOSES ALL POWER AND YOU ALMOST GET T-BONED BY A TRUCK I WOULD TEND TO DISAGREE. *TR

WHILE DRIVING HOME ON SECONDARY ROAD, A LOUD ENGINE NOISE STARTED AND THE ENGINE LIGHT CAME ON BLINKING. I PULLED OVER AND HAD CAR TOWED TO MY GARAGE. THE DIAGNOSIS WAS THAT THE TIMING CHAIN TENSIONER BROKE AND HAD TO BE REPAIRD. THIS WAS DONE FOR A COST OF $567.97. IN RESEARCHING INFORMATION ABOUT THIS, IT APPEARS MANY OWNERS HAVE HAD THE SAME PROBLEM. I AM FILING THIS COMPLAINT IN HOPES THAT BMW REIMBURSES THIS EXPENSE FOR AN ISSUE THEY SEEM TO BE AWARE OF BUT ARE NOT TAKING RECALL ACTION WITH. *TR

ENGINE TIMING CHAIN BROKE WHILE DRIVING BECAUSE OF A FAULTY PLASTIC TENSIONER PIECE BRAKING. THIS ISSUE HAS SURFACED REPEATEDLY GLOBALLY, BUT NO RECALL ISSUED. THIS NEEDS TO BE RECALLED, IT IS CLEARLY A SAFETY ISSUE AND BECAUSE OF ONE SMALL LITTLE PLASTIC FAULTY PART COST ME CLOSE TO $5000. MINI/BMW NORTH AMERICA DOES NOT ACKNOWLEDGE THIS ISSUE NOR WANTS TO REIMBURSE ME FOR THE EXPENSES INCURRED TO KEEP DRIVING SAFELY. *TR