2011 MINI COOPER COUNTRYMAN — Problems, Recalls & Safety Data
N/A
Safety Rating
45
Owner Complaints
0
Recalls
9
Service Bulletins
0
Investigations
Overview of the 2011 MINI COOPER COUNTRYMAN
The 2011 MINI COOPER COUNTRYMAN has received a total of 45 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). 9 technical service bulletins have been issued by BMW of North America, LLC for this model year. The most commonly reported problems involve the Electrical System (11 complaints), Engine (4 complaints), and Steering (4 complaints).
Recalls for the 2011 MINI COOPER COUNTRYMAN
There are no recalls on file with NHTSA for the 2011 MINI COOPER COUNTRYMAN. No Active Recalls
Owner Complaints for the 2011 MINI COOPER COUNTRYMAN
45 complaints have been filed with NHTSA for the 2011 MINI COOPER COUNTRYMAN. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 11 | 0 | 1 | 0 | 0 |
| Engine | 4 | 0 | 0 | 0 | 0 |
| Steering | 4 | 0 | 0 | 0 | 0 |
| Air Bags | 3 | 1 | 0 | 0 | 0 |
| Engine And Engine Cooling | 3 | 0 | 2 | 0 | 0 |
| Power Train | 3 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 3 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 3 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 2 | 0 | 0 | 0 | 0 |
| Visibility | 2 | 0 | 0 | 0 | 0 |
| Equipment Adaptivemobility | 1 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 1 | 0 | 0 | 0 | 0 |
| Power Trainclutch Assembly | 1 | 0 | 0 | 0 | 0 |
| Service Brakes | 1 | 0 | 0 | 0 | 0 |
| Service Brakes Hydraulic | 1 | 0 | 0 | 0 | 0 |
| Tires | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2011 Mini Cooper Countryman. The contact stated that the vehicle was parked in the driveway while both the contact and his wife were in another vehicle parked in the garage. The contact noticed white smoke coming from the vehicle. The contact stated that upon opening the hood of the vehicle, the contact noticed an electrical burning smell and fire. The contact was able to extinguish the fire with a fire extinguisher. The contact then noticed that a blue plug had melted and was smoking. A police report was not filed. There was no injury sustained. Upon investigating the failure online, the contact related the failure to NHTSA Campaign Number: 12V008000(Engine and Engine Cooling). The dealer was notified of the failure and informed the contact that there were no recalls on the vehicle. The vehicle remained at the residence. The vehicle was not diagnosed or repaired. The manufacturer was also notified of the failure, and the contact was informed that he would receive a call back. The failure mileage was 111,019.
The contact owns a 2011 Mini Cooper Countryman. The contact stated that the vehicle was parked in the driveway while both the contact and his wife were in another vehicle parked in the garage. The contact noticed white smoke coming from the vehicle. The contact stated that upon opening the hood of the vehicle, the contact noticed an electrical burning smell and fire. The contact was able to extinguish the fire with a fire extinguisher. The contact then noticed that a blue plug had melted and was smoking. A police report was not filed. There was no injury sustained. Upon investigating the failure online, the contact related the failure to NHTSA Campaign Number: 12V008000(Engine and Engine Cooling). The dealer was notified of the failure and informed the contact that there were no recalls on the vehicle. The vehicle remained at the residence. The vehicle was not diagnosed or repaired. The manufacturer was also notified of the failure, and the contact was informed that he would receive a call back. The failure mileage was 111,019.
My 2011 Mini Cooper had to go to my mechanic because I have no turn signals, no dash or interior lights and my front windows will not go up or down. My mechanic determined the problem to be the Footwell Control Module. My mechanic did not/can not repair because it has to be programmed at a Dealership. My dad also has a 2011 Mini Cooper and he has been notified that there is a recall for his VIN # for the Footwell Control Module. I don't understand why there is not a recall for my VIN #. I am at a standstill with a car that I am afraid to drive because I am unable to signal to other drivers that I am about to turn. And I am afraid of being in an accident because of the turn signals and then being trapped in the car because it wont unlock and the windows wont go down. And if I drive it at night I cannot see any of my dash gauges and indicators of problems. I called the nearest Dealership and was told that there will PROBABLY be a recall for my VIN# at some point and that I would be reimbursed for the work if I go ahead and have them do it. I called Mini Cooper and inquired about the possibility of a recall and was told that there may never be a recall. I don't know what to do because the Dealership told me that they will investigate the damage and do the repairs which could include new carpet and body work and and and...... I am sure that I can not afford all of that work to be done at a BMW/Mini Cooper dealership. So I am left with the decision to chance driving it or chance spending a large amount of $ that may never be reimbursed.
My 2011 Mini Cooper had to go to my mechanic because I have no turn signals, no dash or interior lights and my front windows will not go up or down. My mechanic determined the problem to be the Footwell Control Module. My mechanic did not/can not repair because it has to be programmed at a Dealership. My dad also has a 2011 Mini Cooper and he has been notified that there is a recall for his VIN # for the Footwell Control Module. I don't understand why there is not a recall for my VIN #. I am at a standstill with a car that I am afraid to drive because I am unable to signal to other drivers that I am about to turn. And I am afraid of being in an accident because of the turn signals and then being trapped in the car because it wont unlock and the windows wont go down. And if I drive it at night I cannot see any of my dash gauges and indicators of problems. I called the nearest Dealership and was told that there will PROBABLY be a recall for my VIN# at some point and that I would be reimbursed for the work if I go ahead and have them do it. I called Mini Cooper and inquired about the possibility of a recall and was told that there may never be a recall. I don't know what to do because the Dealership told me that they will investigate the damage and do the repairs which could include new carpet and body work and and and...... I am sure that I can not afford all of that work to be done at a BMW/Mini Cooper dealership. So I am left with the decision to chance driving it or chance spending a large amount of $ that may never be reimbursed.
The contact owns a 2011 Mini Copper Countryman. The contact stated that while the vehicle was parked at the residence, the vehicle became flooded. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 23V337000 (Electrical System). The manufacturer was not notified of the failure. The failure mileage was 29,000.
Safety Rating for the 2011 MINI COOPER COUNTRYMAN
NHTSA has not yet tested the 2011 MINI COOPER COUNTRYMAN in its New Car Assessment Program.
Technical Service Bulletins for the 2011 MINI COOPER COUNTRYMAN
BMW of North America, LLC has issued 9 technical service bulletins (TSBs) for the 2011 MINI COOPER COUNTRYMAN. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
M060225 — SUSPENSION
SWING SUPPORT RETURN
M840114 — EQUIPMENT:ELECTRICAL
Bluetooth Connection Failures This Service Information bulletin supersedes SI M84 01 14 dated February 2016.. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the...
M510113 — EQUIPMENT
Service Action: Replace Both Sun Visors. When opening the sun visor mirror cover, the pivot pins bind. CAUSE The spring tension is too great and weak pivot pins can break.
SI-M-13-01-13 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MINI: THERE IS A PROCEDURAL ERROR IN THE REMOVING AND INSTALLING OR REPLACING HIGH PRESSURE PUMP CURRENT VERSION THAT HAS BEEN REPLACED WITH THE CORRECTED REPAIR INSTRUCTION PORTION FOR THE N14 AND N18 ENGINE. MODELS R55, 56, 57, 58, 59, 60, 61. NO MODEL YEARS LISTED. *PE
M320113 — STEERING
Noise from Steering Column when Turning or Adjusting Height. A squeaking noise is heard from the area around the steering column when turning or adjusting its height. CAUSE Material contact between the upper steering column bearing inner race and the plastic sleeve
SIM-33-02-12 — SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
MINI: POPPING AND CRACKING NOISES COMING FROM THE REAR AXLE. MODEL R60. *KB
M330212 — SUSPENSION:FRONT:WHEEL BEARING
Cracking or Popping Noise from Rear Axle. A cracking or popping noise is heard from the rear axle during take-offs or during load reversal. CAUSE Rear axle nut incorrectly torqued
SIM-31-01-12 — SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE
MINI: ON CERTAIN VEHICLES, THE FRONT AXLE CONTROL ARMS, DURING ASSEMBLY PROCESS, WAS INSTALLED WHERE THE INNER BALL JOINT RUBBER BOOTS ARE IMPROPERLY POSITIONED AND WEAR PREMATURELY. *PE
SIM-12-03-11 — FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
MINI: SERVICE ENGINE SOON IS ILLUMINATED DUE TO TANK VENTILATION VALVE (TEV) BEING JAMMED OPEN AND FUEL CAP, WITH EVAPORATIVE SYSTEM LEAKAGE, WAS INCORRECTLY INSTALLED. *PE
NHTSA Investigations for the 2011 MINI COOPER COUNTRYMAN
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the MINI COOPER COUNTRYMAN
- 2011 MINI COOPER COUNTRYMAN (current)
- 2012 MINI COOPER COUNTRYMAN — 78 complaints
- 2013 MINI COOPER COUNTRYMAN — 38 complaints
Other MINI Models
- MINI COOPER — 2,830 total complaints
- MINI COOPER S — 2,176 total complaints
- MINI COOPER CONVERTIBLE — 212 total complaints
- MINI COOPER S CONVERTIBLE — 180 total complaints
- MINI COOPER CLUBMAN — 171 total complaints
- MINI COUNTRYMAN — 145 total complaints
- MINI COOPER S CLUBMAN — 119 total complaints
- MINI CLUBMAN — 92 total complaints