2011 MINI COOPER COUNTRYMAN — Problems, Recalls & Safety Data

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N/A

Safety Rating

45

Owner Complaints

1 Crash 3 Fires

0

Recalls

NO ACTIVE RECALLS

9

Service Bulletins

0

Investigations

Overview of the 2011 MINI COOPER COUNTRYMAN

The 2011 MINI COOPER COUNTRYMAN has received a total of 45 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). 9 technical service bulletins have been issued by BMW of North America, LLC for this model year. The most commonly reported problems involve the Electrical System (11 complaints), Engine (4 complaints), and Steering (4 complaints).

Recalls for the 2011 MINI COOPER COUNTRYMAN

There are no recalls on file with NHTSA for the 2011 MINI COOPER COUNTRYMAN. No Active Recalls

Owner Complaints for the 2011 MINI COOPER COUNTRYMAN

45 complaints have been filed with NHTSA for the 2011 MINI COOPER COUNTRYMAN. Below is a breakdown by vehicle component.

Most Recent Complaints

#11686826 | ELECTRICAL SYSTEM | | 111,019 miles Fire
The contact owns a 2011 Mini Cooper Countryman. The contact stated that the vehicle was parked in the driveway while both the contact and his wife were in another vehicle parked in the garage. The contact noticed white smoke coming from the vehicle. The contact stated that upon opening the hood of the vehicle, the contact noticed an electrical burning smell and fire. The contact was able to extinguish the fire with a fire extinguisher. The contact then noticed that a blue plug had melted and was smoking. A police report was not filed. There was no injury sustained. Upon investigating the failure online, the contact related the failure to NHTSA Campaign Number: 12V008000(Engine and Engine Cooling). The dealer was notified of the failure and informed the contact that there were no recalls on the vehicle. The vehicle remained at the residence. The vehicle was not diagnosed or repaired. The manufacturer was also notified of the failure, and the contact was informed that he would receive a call back. The failure mileage was 111,019.
#11686826 | ENGINE AND ENGINE COOLING | | 111,019 miles Fire
The contact owns a 2011 Mini Cooper Countryman. The contact stated that the vehicle was parked in the driveway while both the contact and his wife were in another vehicle parked in the garage. The contact noticed white smoke coming from the vehicle. The contact stated that upon opening the hood of the vehicle, the contact noticed an electrical burning smell and fire. The contact was able to extinguish the fire with a fire extinguisher. The contact then noticed that a blue plug had melted and was smoking. A police report was not filed. There was no injury sustained. Upon investigating the failure online, the contact related the failure to NHTSA Campaign Number: 12V008000(Engine and Engine Cooling). The dealer was notified of the failure and informed the contact that there were no recalls on the vehicle. The vehicle remained at the residence. The vehicle was not diagnosed or repaired. The manufacturer was also notified of the failure, and the contact was informed that he would receive a call back. The failure mileage was 111,019.
#11635814 | ELECTRICAL SYSTEM | | N/A miles
My 2011 Mini Cooper had to go to my mechanic because I have no turn signals, no dash or interior lights and my front windows will not go up or down. My mechanic determined the problem to be the Footwell Control Module. My mechanic did not/can not repair because it has to be programmed at a Dealership. My dad also has a 2011 Mini Cooper and he has been notified that there is a recall for his VIN # for the Footwell Control Module. I don't understand why there is not a recall for my VIN #. I am at a standstill with a car that I am afraid to drive because I am unable to signal to other drivers that I am about to turn. And I am afraid of being in an accident because of the turn signals and then being trapped in the car because it wont unlock and the windows wont go down. And if I drive it at night I cannot see any of my dash gauges and indicators of problems. I called the nearest Dealership and was told that there will PROBABLY be a recall for my VIN# at some point and that I would be reimbursed for the work if I go ahead and have them do it. I called Mini Cooper and inquired about the possibility of a recall and was told that there may never be a recall. I don't know what to do because the Dealership told me that they will investigate the damage and do the repairs which could include new carpet and body work and and and...... I am sure that I can not afford all of that work to be done at a BMW/Mini Cooper dealership. So I am left with the decision to chance driving it or chance spending a large amount of $ that may never be reimbursed.
#11635814 | EXTERIOR LIGHTING | | N/A miles
My 2011 Mini Cooper had to go to my mechanic because I have no turn signals, no dash or interior lights and my front windows will not go up or down. My mechanic determined the problem to be the Footwell Control Module. My mechanic did not/can not repair because it has to be programmed at a Dealership. My dad also has a 2011 Mini Cooper and he has been notified that there is a recall for his VIN # for the Footwell Control Module. I don't understand why there is not a recall for my VIN #. I am at a standstill with a car that I am afraid to drive because I am unable to signal to other drivers that I am about to turn. And I am afraid of being in an accident because of the turn signals and then being trapped in the car because it wont unlock and the windows wont go down. And if I drive it at night I cannot see any of my dash gauges and indicators of problems. I called the nearest Dealership and was told that there will PROBABLY be a recall for my VIN# at some point and that I would be reimbursed for the work if I go ahead and have them do it. I called Mini Cooper and inquired about the possibility of a recall and was told that there may never be a recall. I don't know what to do because the Dealership told me that they will investigate the damage and do the repairs which could include new carpet and body work and and and...... I am sure that I can not afford all of that work to be done at a BMW/Mini Cooper dealership. So I am left with the decision to chance driving it or chance spending a large amount of $ that may never be reimbursed.
#11616505 | ELECTRICAL SYSTEM | | 29,000 miles
The contact owns a 2011 Mini Copper Countryman. The contact stated that while the vehicle was parked at the residence, the vehicle became flooded. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 23V337000 (Electrical System). The manufacturer was not notified of the failure. The failure mileage was 29,000.

View all Electrical System complaints →

Safety Rating for the 2011 MINI COOPER COUNTRYMAN

NHTSA has not yet tested the 2011 MINI COOPER COUNTRYMAN in its New Car Assessment Program.

Technical Service Bulletins for the 2011 MINI COOPER COUNTRYMAN

BMW of North America, LLC has issued 9 technical service bulletins (TSBs) for the 2011 MINI COOPER COUNTRYMAN. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

M060225 — SUSPENSION

SWING SUPPORT RETURN

M840114 — EQUIPMENT:ELECTRICAL

Bluetooth Connection Failures This Service Information bulletin supersedes SI M84 01 14 dated February 2016.. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the...

M510113 — EQUIPMENT

Service Action: Replace Both Sun Visors. When opening the sun visor mirror cover, the pivot pins bind. CAUSE The spring tension is too great and weak pivot pins can break.

SI-M-13-01-13 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

MINI: THERE IS A PROCEDURAL ERROR IN THE REMOVING AND INSTALLING OR REPLACING HIGH PRESSURE PUMP CURRENT VERSION THAT HAS BEEN REPLACED WITH THE CORRECTED REPAIR INSTRUCTION PORTION FOR THE N14 AND N18 ENGINE. MODELS R55, 56, 57, 58, 59, 60, 61. NO MODEL YEARS LISTED. *PE

M320113 — STEERING

Noise from Steering Column when Turning or Adjusting Height. A squeaking noise is heard from the area around the steering column when turning or adjusting its height. CAUSE Material contact between the upper steering column bearing inner race and the plastic sleeve

SIM-33-02-12 — SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

MINI: POPPING AND CRACKING NOISES COMING FROM THE REAR AXLE. MODEL R60. *KB

M330212 — SUSPENSION:FRONT:WHEEL BEARING

Cracking or Popping Noise from Rear Axle. A cracking or popping noise is heard from the rear axle during take-offs or during load reversal. CAUSE Rear axle nut incorrectly torqued

SIM-31-01-12 — SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE

MINI: ON CERTAIN VEHICLES, THE FRONT AXLE CONTROL ARMS, DURING ASSEMBLY PROCESS, WAS INSTALLED WHERE THE INNER BALL JOINT RUBBER BOOTS ARE IMPROPERLY POSITIONED AND WEAR PREMATURELY. *PE

SIM-12-03-11 — FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP

MINI: SERVICE ENGINE SOON IS ILLUMINATED DUE TO TANK VENTILATION VALVE (TEV) BEING JAMMED OPEN AND FUEL CAP, WITH EVAPORATIVE SYSTEM LEAKAGE, WAS INCORRECTLY INSTALLED. *PE

NHTSA Investigations for the 2011 MINI COOPER COUNTRYMAN

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the MINI COOPER COUNTRYMAN

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Other MINI Models

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