2001 MERCURY MOUNTAINEER Structure Problems

PROBLEMS WITH RADIO, PAINT AND REAR WINDSHIELD WIPER.*MR THERE WAS A LOUD GRINDING NOISE COMING FROM THE FRONT OF THE VEHICLE AS WELL AS THE ENGINE AREA, WHEN THE NOISE STOPPED, A CLOUD OF BLACK EMITTED FROM THE VEHICLE. *TS THE DEALER STATED IT WAS NORMAL, BECAUSE THE ALL WHEEL DRIVE HAD ACTIVATED FOR THE FIRST TIME. THE WEATHER STRIPPING AROUND THE WINDSHIELD WAS REPLACED AND THERE WAS A PROBLEM WITH THE POWER TRAIN. *JB

VEHICLE'S REAR END "KICKED OUT" COUNTER CLOCKWISE ON STEEP DOWNHILL GRADES. THE CONSUMER WAS INVOLVED IN A SPIN OUT ACCIDENT WHERE THE REAR END SPUN OUT CLOCKWISE ON A STEEP DOWNHILL GRADE OF SNOW. THE CONSUMER FOUND THE SEAT BELT WAS NOT DESIGNED FOR SMALL FRAMED PEOPLE APPROXIMATELY 5 FEET 2 INCHES OF HEIGHT. THE SEAT BELT HAD COME OFF THE CENTER/STERNUM AND SLIPPED UNDER HER ARM PIT, AND DID NOT LOCK DOWN ON THE LAP. THE SEAT BELT CUT INTO THE LEFT SIDE OF THE NECK AND DURING THE ACCIDENT THE BELT SLIPPED OFF THE CONSUMER'S CHEST TO HER ARM PIT. THE DEALER SUGGESTED THE CONSUMER USE A CLIP. *SCC *JB