2004 MERCURY MARQUIS Electrical System Problems

HEADLIGHTS OUT. LOOKING FOR RECALL NUMBER.

THERE WERE 355,000 RECALLS #14V704000, 13V385000 FOR 205-2011 MERCURY GRAND MARQUISE BUT DOES NOT INCLUDE 2004 MARQUISE, HOWEVER, MY MARQUISE ACCORDING TO MY MECHANIC SAYS THE ISSUE WITH MY CAR IS THE SAME. THERE ARE OVER 50 COMPLAINTS PERTAINING TO 2004 GRAND MARQUISE. FORD SAYS MY CAR DOES NOT APPEAR TO BE ON RECALL LIST HOWEVER IT SHOULD BE BECAUSE MY 2004 MERCURY GRAND MARQUISE HAS THE SAME EXACT ISSUE AS THE 2005-2011S. THIS IS A SAFETY ISSUE AND IT SHOULD IMMEDIATELY BE ADDRESSED, FORD HAS NOT IDENTIFIED MY VEHICLE EVEN THOUGH 2004'S WAS THE YEAR THESE CARS WERE BUILT.

TL* THE CONTACT OWNS A 2004 MERCURY MARQUIS. IN 2014, THE VEHICLE WAS REPAIRED PER AN UNKNOWN RECALL REGARDING THE LIGHTING CONTROL MODULE. THE REPAIR WAS PERFORMED BY GOLDER CIRCLE FORD (1432 US-45 BYP, JACKSON, TN 38305). THE CONTACT STATED THAT THE FAILURE RECURRED AND ALL THE INTERIOR AND EXTERIOR LIGHTING SHUT OFF COMPLETELY WHILE DRIVING 65 MPH ON THE HIGHWAY. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS CONFIRMED THAT THE LIGHTING CONTROL MODULE WAS DAMAGED BEYOND REPAIR. THE CONTACT SPOKE WITH THE SAME DEALER AND WAS INFORMED THAT THE TWO WARRANTIES HAD EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE RECALL INFORMATION WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 245,000. *TT *JS