2002 MERCEDES BENZ S CLASS — Problems, Recalls & Safety Data
N/A
Safety Rating
56
Owner Complaints
2
Recalls
1
Service Bulletin
0
Investigations
Overview of the 2002 MERCEDES BENZ S CLASS
The 2002 MERCEDES BENZ S CLASS has received a total of 56 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with ENGINE AND ENGINE COOLING, SUSPENSION, INTERIOR LIGHTING. 1 technical service bulletin have been issued by Mercedes-Benz USA, LLC for this model year. The most commonly reported problems involve the Suspension (12 complaints), Electrical System Instrument Clusterpanel (6 complaints), and Electrical System (5 complaints).
Recalls for the 2002 MERCEDES BENZ S CLASS
NHTSA has recorded 3 recalls for the 2002 MERCEDES BENZ S CLASS, potentially affecting up to 76,759 vehicles.
Recall 07V263000 — ENGINE AND ENGINE COOLING
| 19,924 vehicles affected
Defect: ON CERTAIN VEHICLES, CORROSION MAY OCCUR IN THE INNER STEEL PORTIONS OF THE ACTIVE BODY CONTROL'S (ABC) HIGH PRESSURE DISTRIBUTION HOSE DUE TO EXTENSIVE EXPOSURE TO HUMIDITY CAUSING DETERIORATION OF THE HOSE.
Consequence: THIS MAY RESULT IN ABC HYDRAULIC FLUID LEAKAGE NEAR THE CATALYTIC CONVERTER. LEAKING FLUID MAY COME IN CONTACT WITH HOT ENGINE COMPONENTS AND LEAD TO A POSSIBLE FIRE.
Remedy: DEALERS WILL INSTALL NEW CORROSION RESISTANT ABC HIGH PRESSURE DISTRIBUTION HOSE. THE RECALL BEGAN ON JULY 2, 2007. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
View full details →Recall 07V263000 — SUSPENSION
| 19,924 vehicles affected
Defect: ON CERTAIN VEHICLES, CORROSION MAY OCCUR IN THE INNER STEEL PORTIONS OF THE ACTIVE BODY CONTROL'S (ABC) HIGH PRESSURE DISTRIBUTION HOSE DUE TO EXTENSIVE EXPOSURE TO HUMIDITY CAUSING DETERIORATION OF THE HOSE.
Consequence: THIS MAY RESULT IN ABC HYDRAULIC FLUID LEAKAGE NEAR THE CATALYTIC CONVERTER. LEAKING FLUID MAY COME IN CONTACT WITH HOT ENGINE COMPONENTS AND LEAD TO A POSSIBLE FIRE.
Remedy: DEALERS WILL INSTALL NEW CORROSION RESISTANT ABC HIGH PRESSURE DISTRIBUTION HOSE. THE RECALL BEGAN ON JULY 2, 2007. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
View full details →Recall 06V028000 — INTERIOR LIGHTING
| 36,911 vehicles affected
Defect: ON CERTAIN VEHICLES, THE INSTRUMENT CLUSTER IS EXPERIENCING ELECTRICAL MALFUNCTIONS. THE INSTRUMENT CLUSTER CONTAINS GAUGES AND INDICATORS THAT MUST BE ILLUMINATED WHENEVER THE VEHICLE IS IN OPERATION.
Consequence: DUE TO INADEQUATE ILLUMINATION, THE DRIVER WILL BE UNABLE TO READ THE GAUGES AND INDICATORS, SUCH AS THE SPEEDOMETER, WHICH COULD INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE INSTRUMENT CLUSTER MODULES. THE RECALL WILL BE CONDUCTED IN PHASES. PHASE I WAS MAILED OUT TO APPROXIMATELY 7,500 OWNERS ON SEPTEMBER 29, 2006. PHASE II AND PHASE III IS SCHEDULED FOR DECEMBER 2006. OWNERS MAY CONTACT...
View full details →Owner Complaints for the 2002 MERCEDES BENZ S CLASS
56 complaints have been filed with NHTSA for the 2002 MERCEDES BENZ S CLASS. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Suspension | 12 | 0 | 0 | 0 | 0 |
| Electrical System Instrument Clusterpanel | 6 | 0 | 0 | 0 | 0 |
| Electrical System | 5 | 0 | 0 | 0 | 0 |
| Interior Lighting | 4 | 0 | 0 | 0 | 0 |
| Suspensionfront | 3 | 0 | 0 | 0 | 0 |
| Tires | 3 | 0 | 0 | 0 | 0 |
| Air Bags | 2 | 0 | 0 | 0 | 0 |
| Engine And Engine Coolingengine | 2 | 0 | 0 | 0 | 0 |
| Equipment | 2 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 2 | 0 | 0 | 0 | 0 |
| Power Trainautomatic Transmission | 2 | 0 | 0 | 0 | 0 |
| Suspensionfrontspringsair Suspension System | 2 | 0 | 0 | 0 | 0 |
| Air Bagssidewindow | 1 | 0 | 0 | 0 | 0 |
| Electrical Systemwiringinteriorunder Dash | 1 | 0 | 0 | 0 | 0 |
| Electronic Stability Controlautomatic Asc | 1 | 0 | 0 | 0 | 0 |
| Engine And Engine Coolingenginegasoline | 1 | 0 | 0 | 0 | 0 |
| Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor | 1 | 0 | 0 | 0 | 0 |
| Suspensionfrontspringsair Suspensionlines And Fittings | 1 | 0 | 0 | 0 | 0 |
| Suspensionrearshock Absorber | 1 | 0 | 0 | 0 | 0 |
| Tiressidewall | 1 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
| Visibilityglass Siderear | 1 | 0 | 0 | 0 | 0 |
| Visibilitywindshield Wiperwasher | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
INSTRUMENT CLUSTER FAILURE. ALL LIGHTING FOR INSTRUMENT DARK/UNREADABLE (SPEEDOMETER,TACH,ODOMETER,FUEL,TEMP,TURN SIGNAL ETC). TAKEN TO DEALER AND I PAID FOR REBUILD TO UNIT. IDENTICAL FAILURE OCCURED AGAIN AFTER APPROX 3 MONTHS. *TR
INSTRUMENT CLUSTER FAILURE. ALL LIGHTING FOR INSTRUMENT DARK/UNREADABLE (SPEEDOMETER,TACH,ODOMETER,FUEL,TEMP,TURN SIGNAL ETC). TAKEN TO DEALER AND I PAID FOR REBUILD TO UNIT. IDENTICAL FAILURE OCCURED AGAIN AFTER APPROX 3 MONTHS. *TR
THE INSTRUMENT CLUSTER ISSUE I AM EXPERIENCING BEGAN APPROXIMATELY JULY, 2012. INITIALLY, THE DASHBOARD LIGHTS WOULD FLICKER BRIEFLY AND THEN ILLUMINATE AGAIN. SUBSEQUENT TO THE FREQUENT FLICKERING INCIDENTS, THE CLUSTER LIGHTING DIDN'T ILLUMINATE AT ALL, WITH THE EXCEPTION OF THE SMALL DIAGNOSTIC VIEWER. CURRENTLY, ALL LIGHTING, GAUGES, AND ANY DIAGNOSTIC INSTRUMENTS, INCLUDING THE CONTROL BUTTONS LOCATED ON THE STEERING WHEEL DO NOT FUNCTION. IN ADDITION TO THE FOREMENTIONED, THE HEADLIGHTS NOW CONSTANTLY ILLUMINATE AND THE TURN SIGNAL IS COMPLETELY SILENT AND NOT VISIBLE FROM THE INSTRUMENT PANEL. I IMMEDIATELY INQUIRED WITH A CERTIFIED MERCEDES BENZ TECHNICIAN REGARDING THE LIGHTING CLUSTER AND CONTROL ISSUE AND THROUGH THAT INQUIRY WAS MADE AWARE OF THE VEHICLE RECALL RELATED TO THE INSTRUMENT CLUSTER. WITH THAT SAID, I CALLED THE LOCAL MERCEDES BENZ DEALERSHIP SERVICE DEPARTMENT AND PROVIDED THE VIN NUMBER; AND THE SERVICE REPRESENTATIVE REFERRED ME TO MERCEDES BENZ CORPORATE; I PROVIDED THE VIN NUMBER AGAIN, AND WAS THEN TOLD I DIDN'T RESPOND TO THE RECALL NOTIFICATION. THE FACTS ARE CONTRARY TO THAT ASSERTION; BECAUSE IF I HAD RECEIVED THE RECALL NOTIFICATION I WOULD HAVE ACTED UPON THE REQUEST. CURRENTLY THE AUTOMOBILE HAS NO LIGHTS AND CANNOT BE DRIVEN AT NIGHT, NOR AM I AWARE IF THERE IS GASOLINE IN THE AUTOMOBILE. I HAVE CONTACTED MERCEDES BENZ CORPORATION FOR ASSISTANCE, WHO HAVE COMPLETELY EXCUSED THEMSELVES OF THIS VERY SERIOUS PROBLEM. YOUR ASSISTANCE TO THIS VERY IMPORTANT MATTER IS VERY MUCH APPRECIATED. *TR
ON STARTING THE VEHICLE, THE INSTRUMENT PANEL WAS BLACK WITHOUT ILLUMINATION OR READING. AS A RESULT, GAUGES TO SPEEDOMETER, ODOMETER, FUEL, WARNINGS TO MALFUNCTIONS, TACHOMETER, OIL PRESSURE, & ENGINE TEMPERATURE ARE NOT PRESENT. *TR
ON STARTING THE VEHICLE, THE INSTRUMENT PANEL WAS BLACK WITHOUT ILLUMINATION OR READING. AS A RESULT, GAUGES TO SPEEDOMETER, ODOMETER, FUEL, WARNINGS TO MALFUNCTIONS, TACHOMETER, OIL PRESSURE, & ENGINE TEMPERATURE ARE NOT PRESENT. *TR
Safety Rating for the 2002 MERCEDES BENZ S CLASS
NHTSA has not yet tested the 2002 MERCEDES BENZ S CLASS in its New Car Assessment Program.
Technical Service Bulletins for the 2002 MERCEDES BENZ S CLASS
Mercedes-Benz USA, LLC has issued 1 technical service bulletin (TSBs) for the 2002 MERCEDES BENZ S CLASS. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
5430161 — ELECTRICAL SYSTEM
INSTRUMENT CLUSTER SHOWS DASHES INSTEAD OF MAIN ODOMETER READING. *TT
NHTSA Investigations for the 2002 MERCEDES BENZ S CLASS
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the MERCEDES BENZ S CLASS
- 1997 MERCEDES BENZ S CLASS — 4 complaints
- 1998 MERCEDES BENZ S CLASS — 2 complaints
- 1999 MERCEDES BENZ S CLASS — 10 complaints
- 2000 MERCEDES BENZ S CLASS — 101 complaints
- 2001 MERCEDES BENZ S CLASS — 46 complaints
- 2002 MERCEDES BENZ S CLASS (current)
- 2003 MERCEDES BENZ S CLASS — 43 complaints
- 2004 MERCEDES BENZ S CLASS — 17 complaints
- 2005 MERCEDES BENZ S CLASS — 3 complaints
Other MERCEDES BENZ Models
- MERCEDES BENZ C300 — 4,886 total complaints
- MERCEDES BENZ E350 — 2,649 total complaints
- MERCEDES BENZ E320 — 1,515 total complaints
- MERCEDES BENZ ML350 — 1,236 total complaints
- MERCEDES BENZ ML320 — 1,087 total complaints
- MERCEDES BENZ GLK350 — 1,031 total complaints
- MERCEDES BENZ C250 — 898 total complaints
- MERCEDES BENZ C230 — 879 total complaints