2001 MERCEDES BENZ S CLASS Electrical System Problems

TL* THE CONTACT OWNS A 2001 MERCEDES BENZ S CLASS. THE CONTACT WAS DRIVING 65 MPH WHEN HE NOTICED THAT THE LIGHTS ON THE INSTRUMENT PANEL FAILED AND SMOKE WAS COMING FROM THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DEALER STATED THAT THEY NEEDED TO REPLACE THE INSTRUMENT CLUSTER MODULE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 06V028000 (INTERIOR LIGHTING) BUT THE RECALL HAD EXPIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 134,000. UPDATED 07/13/12 *BF UPDATED 07/31/12

TL* THE CONTACT OWNS A 2001 MERCEDES BENZ S500. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AND THE INSTRUMENT PANEL GAUGES WOULD NOT ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC. THE MECHANIC STATED THAT THE INSTRUMENT PANEL CLUSTER WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

MERCEDES BENZ NEVER INFORMED ME THAT MY CAR AN S500 WAS INVOLVED IN A RECALL TO CHANGE THE INSTRUMENTAL PANEL LIGHTING, NOW THAT IT FAILED THE MIAMI MERCEDES DEALERSHIP DO NOT WANT TO FIX MY CAR ALLEGING THAT THERE WAS NOT ANY RECALL, THAT IT WAS ONLY A WARRANTY EXTENSION BEGINNING IN 2001 FOR 10 YEARS LEAVING ME OUT OF COVERAGE SINCE MY CAR IS 2001. I THINK THIS IS UNFAIR TO THE UNSUSPECTING PUBLIC LACK OF COMMUNICATION AND DESIRE TO DO LITTLE FOR THE USERS OF THEIR CARS MY CAR IS WITHIN THE 10 YEARS AND REFUSE TO FIX IT THAT IS MY COMPLAINT. *TR

I HAVE A 2001 MERCEDESS430 WHICH HAS A FAILED INSTRUMENT CLUSTER. THERE APPEARS TO HAVE BEEN A RECALL ISSUED IN 2006 BUT IT WAS LIMITED TO A CERTAIN NUMBER OF VIN# AND DOES NOT COVER THE WIDESPREAD ISSUES I HAVE UNCOVERED VIA MY RESEARCH. THIS IS A SERIOUS DEFECT THAT COULD CAUSE A MAJOR ACCIDENT AS THE LIGHTS GO OUT, NO GAUGES WORK, AND YOU HAVE NO IDEA HOW FAST YOU ARE GOING, WHAT GEAR YOU ARE IN E.G. YOU COULD ACCIDENTALLY REVERSE, ETC. I CALLED MERCEDES BENZ ALONG WITH SEVERAL DEALERS AND THEY INDICATE THAT THEY WILL NOT COVER THIS AND THE COST IS EXORBITANT. THIS IS A FATAL ERROR AND CAN NOT BE CORRECTED TO WORK OR FUNCTION AT ALL WITHOUT FULL REPLACEMENT OF THE ENTIRE INSTRUMENT CLUSTER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT

I WAS DRIVING AND MY WHOLE DASH BOARD WENT OUT..COULDN'T SEE ANYTHING, CALLED MERCEDES AND WAS TOLD THIS WASN'T ON RECALL AND WASN'T UNDER WARRANTY..I THINK THIS IS VERY DANGEROUS AND SOMEONE GOING TO GET HURT WHEN THIS HAPPEN. *TT

LIGHTING (INSTRUMENT CLUSTER) ON THE DASHBOARD OF MY 2001 MERCEDES BENZ S500[XXX] FLICKERED FOR A COUPLE OF DAYS THEN WENT OUT COMPLETELY. IT AFFECTED MY AUTOMATIC DOOR LOCKS AND SIDE MIRROR SIGNAL INDICATORS. I CANNOT VIEW THE GAUGES/SPEEDOMETER AND USE THE PRESET BUTTONS ON THE STEERING WHEEL WHILE OPERATING THIS VEHICLE. *NM UPDATED 07/12/2012*JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

DT*: THE CONTACT STATED THE INTERIOR LIGHTS STOPPED WORKING SUDDENLY WITHOUT WARNING. THERE WAS A NHTSA RECALL, # 06V028000, REGARDING THE INTERIOR LIGHTING. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. UPDATED 10/17/2006 - INTERMITTENTLY THE INSTRUMENT PANEL LIGHTS DIMMED THEN SURGED TO FULL STRENGTH. *NM

I OWN A 2001 MERCEDES BENZ S500. I WAS DRIVING HOME FROM WORK ON FRIDAY AND ALL OF A SUDDEN, THE LIGHTS IN THE DASHBOARD WENT OUT. IT FRIGHTENED ME BECAUSE I COULDN'T TELL HOW FAST I WAS GOING AND IT HAMPERED ME FROM BEING AS ALERT AS I NEEDED TO BE BY TRYING TO FIND OUT WHAT THE PROBLEM WAS. THESE LIGHTS NEED TO BE FUNCTIONAL WHENEVER YOU ARE OPERATING THE VEHICLE. BECAUSE OF THE TIME, THE DEALERSHIPS HAD CLOSED AND I COULDN'T DRIVE IT TO THEM WHEN IT HAPPENED. THIS COULD HAVE RESULTED IN MY HAVING AN ACCIDENT AND HURTING AND/OR POSSIBLY KILLING MYSELF AND/OR SOMEONE ELSE. THIS IS A SERIOUS PROBLEM THAT SEEMS TO BE HAPPENING TO OTHERS. PLEASE INVESTIGATE. *NM

DEFECT IN MERCEDES BENZ 2001 S500 WITH THE INSTRUMENT CLUSTER YOU LOOSE ALL YOUR IN DASH LIGHTS, GAUGES THE WHOLE PANEL GOES DEAD YOU CAN'T TELL HOW FAST YOUR GOING, HOW MUCH GAS YOU HAVE ,OR IF YOUR CAR IS OVERHEATED, NOTHING WORKS, NO MILES,NOTHING THIS IS VERY DANGEROUS AND MERCEDES IS DOING NOTHING TO CORRECT THIS PROBLEM,THERE DROPPING THE BALL I WENT IN TO HAVE IT CHECKED AND WAS TOLD IT COST 2300.00 TO REPAIR THIS IS NOT ACCEPTABLE ,THIS IS A SAFETY HAZARD A RECALL IS VERY MUCH NEEDED THERE ARE THOUSANDS OF OTHERS OUT THERE WITH THIS PROBLEM. I HOPE MERCEDES DO THE RIGHT THING AND PROTECT IT CUSTOMER FROM A DEALER MALFUNCTION, WE SPEND TOO MUCH MONEY ON MERCEDES CARS TO HAVE THINGS LIKE THIS HAPPEN. PLEASE, PLEASE DO SOMETHING FOR IT'S TO LATE AND SOMEONE GETS HURT. *JB

INSTRUMENT CLUSTER FAILURE 2001 MERCEDES BENZ S500. ONCE THE INSTRUMENT CLUSTER FAILS, THE GAS GAUGE, CHECK ENGINE, ODOMETER, INSIDE INDICATORS FOR TURN SIGNALS, PARKING ASSIST LIGHTS DO NOT WORK. EVERYTHING IS LINKED TO THE INSTRUMENT CLUSTER. ONE DAY THIS IS GOING TO CAUSE A REAL SERIOUS PROBLEM. MERCEDES CHARGES AROUND $1800 TO REPLACE THE INSTRUMENT CLUSTER. PHONE INTERVIEW UPDATE (SEPTEMBER 23, 05): NO WARNINGS PRIOR TO INSTRUMENT CLUSTER BLACKOUT. THE CONSUMER SAID THAT HE COULDN'T SEE THE GAUGES AND WAS TOLD BY M-B ROADSIDE ASSISTANCE RESPONDER THAT THE GAUGES WERE NOT WORKING.

VEHICLE IS A 2001 S-500. ALMOST WORD FOR WORD THE SAME ISSUE(S) AS ODI ID NUMBER : 10100807. SAME CAR, SAME PROBLEMS, SAME SENTIMENT. REPLACING FUSES ONLY RESULTS IN FLICKERING INSTRUMENT CLUSTER LIGHTING, AND EVEN THEN THE BACKLIGHT IS STILL NON-FUNCTIONAL. GAUGE NEEDLES FLICKER AS WELL, UNTIL THEY TOO GO OUT COMPLETELY. FUSES LAST ONLY FOR A COUPLE OF DAYS, WHEREUPON THE ENTIRE INSTRUMENT CLUSTER REMAINS ENTIRELY BLACK. PROBLEM COULD BE REMEDIED SIMPLY BY REPLACING FAULTY TRANSISTORS, OR REDESIGNING AN IMPROPERLY LAID-OUT INSTRUMENT CLUSTER, IE COOLING THE TRANSISTORS MUCH MORE ADEQUATELY. THIS CREATES A TREMENDOUS SAFETY RISK BY ESSENTIALLY CREATING AN INFORMATION BLACK HOLE: THE OPERATOR DOES NOT KNOW HIS/HER OWN SPEED, FUEL LEVEL, IF THE PARKING BRAKE IS STILL ON, IF THE DIRECTIONAL SIGNALS ARE OPERATIONAL, IF THE CHECK ENGINE LIGHT IS ON, AND OTHER IMPORTANT INFORMATION THAT MERCEDES IS SO KEEN ON RELAYING ONLY TO THE INSTRUMENT CLUSTER....