2002 MERCEDES BENZ ML500 — Problems, Recalls & Safety Data
N/A
Safety Rating
33
Owner Complaints
1
Recall
1
Service Bulletin
0
Investigations
Overview of the 2002 MERCEDES BENZ ML500
The 2002 MERCEDES BENZ ML500 has received a total of 33 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with SUSPENSION:FRONT:CONTROL ARM:UPPER ARM. 1 technical service bulletin have been issued by Mercedes-Benz USA, LLC for this model year. The most commonly reported problems involve the Steering (6 complaints), Service Brakes Hydraulic (3 complaints), and Vehicle Speed Control (3 complaints).
Recalls for the 2002 MERCEDES BENZ ML500
NHTSA has recorded 1 recall for the 2002 MERCEDES BENZ ML500, potentially affecting up to 870 vehicles.
Recall 01V290000 — SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
| 870 vehicles affected
Defect: VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE LEFT FRONT UPPER CONTROL ARM MAY NOT MEET THE SPECIFIED STRENGTH REQUIREMENTS.
Consequence: THE CONTROL ARM COULD FAIL, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE LEFT FRONT UPPER CONTROL ARM. OWNER NOTIFICATION BEGAN SEPTEMBER 29, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE...
View full details →Owner Complaints for the 2002 MERCEDES BENZ ML500
33 complaints have been filed with NHTSA for the 2002 MERCEDES BENZ ML500. Below is a breakdown by vehicle component.
Most Recent Complaints
Motor vehicle accident head on and the airbags did not deploy.
There is a serious defect in the YAW rate sensors in these Mercedes ML W163's. Thank God I was driving down a secluded road and nobody was behind me, but my vehicles brakes locked up, on their own, even with my foot on the accelerator pedal, with no warning lights or warning signals. I have no error codes, and my vehicle is well maintained. There are many many people that are having the same issue with their Mercedes ML's. Some people have experienced this happening to them at freeway speeds. The YAW rate sensors are at fault, and send a signal to the ABS pump which in turn locks up the brakes without even touching the brake pedal! This is EXTREMELY DANGEROUS to everyone in the vehicle, and to ANY other vehicle in the area. People can DIE! Again.. This is a terrible defective function of a sensor that will spontaneously apply the brakes fully to lock up automatically with no persuasion from the driver. It is extremely dangerous and can cause fatal injuries. This has been researched thru many Mercedes forums including benzworld.org, mbworld.org, Mercedesforum.com, and ml w163 Facebook forum, all of which many ML owners have experienced the braking system lockup, and in some cases accidents have occurred. Another unfortunate issue in this happening, is that the brake lights do not light up when this sudden braking happens due to the YAW rate sensor malfunction. If there is a vehicle behind a Mercedes ML when this sudden braking occurs, there is NO WARNING LIGHTS, and can cause a serious accident and injury or death! Many people, including myself, do not feel safe behind the wheel of our Mercedes ML's for fear of the brakes locking up in their own because of this poorly programmed default function of a possible faulty YAW rate sensor. This is the worst default function to ever have a vehicle do. I now steer clear of other Mercedes ML's in the road knowing they can automatically lock their brakes for no apparent reason. Please research this and take action!
TL* THE CONTACT OWNS A 2002 MERCEDES-BENZ ML500. WHILE DRIVING 45 MPH, THE VEHICLE ACCELERATED AND THE LOW RANGE WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER AND TURNED OFF THE ENGINE. ONCE RESTARTED, THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE KEY FOB WAS UPDATED AND AN OIL CHANGE WAS PERFORMED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. WALTER'S MERCEDES-BENZ OF RIVERSIDE (3213 ADAMS ST, RIVERSIDE, CA 92504, (951) 441-6182) WAS CONTACTED AND STATED THAT DIAGNOSTIC TESTING WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 201,000.
HOUSE FROM POWER STEERING POMP IS LEAKING , DURING DRIVE I LOOSE POWER STEERING FLUID AND ALMOST I HIT CAT FROM ANOTHER LINE.
THIS WAS THE 3RD TIME IT HAPPENED, THIS TIME ON THE FREEWAY IN CALIFORNIA AND LASTED UNTIL THE CAR CAME TO A STOP. THE CAR WENT INTO BREAK MODE ON ITS OWN, THE CAR FISHTAILED AND CAME TO A STOP BEFORE RECOVERING. LUCKILY THE CAR BEHIND ME WAS ABLE TO STOP, I HEARD BREAKS SCREECHING, BUT NO KNOWN CRASHES. I SCARED ME TO DEATH AS THIS COULD HAVE IT COULD HAVE CAUSE A MULTI-CAR CRASH. I PULLED OFF THE FWY AND INTO A NEARBY GAS STATION AND CALLED AAA TO TOW MY VEHICLE TO THE MERCEDES REPAIR CENTER. THEY CANNOT RE-CREATE THE PROBLEM AND I WILL NOT TAKE MY CAR BACK UNTIL I AM SURE THE PROBLEM HAS BEEN FIXED. MERCEDES NEEDS TO RE-OPEN THIS CASE AND FIND OUT WHAT IS HAPPENING. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Safety Rating for the 2002 MERCEDES BENZ ML500
NHTSA has not yet tested the 2002 MERCEDES BENZ ML500 in its New Car Assessment Program.
Technical Service Bulletins for the 2002 MERCEDES BENZ ML500
Mercedes-Benz USA, LLC has issued 1 technical service bulletin (TSBs) for the 2002 MERCEDES BENZ ML500. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
TB472019 — FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
SUBJECT REGARDING BUZZING NOISE FROM THE FUEL FILTER. (UP TO AND INCLUDING YEARS LISTED) *JG
NHTSA Investigations for the 2002 MERCEDES BENZ ML500
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the MERCEDES BENZ ML500
- 2002 MERCEDES BENZ ML500 (current)
- 2003 MERCEDES BENZ ML500 — 19 complaints
- 2004 MERCEDES BENZ ML500 — 26 complaints
- 2005 MERCEDES BENZ ML500 — 3 complaints
- 2006 MERCEDES BENZ ML500 — 49 complaints
- 2007 MERCEDES BENZ ML500 — 11 complaints
Other MERCEDES BENZ Models
- MERCEDES BENZ C300 — 4,886 total complaints
- MERCEDES BENZ E350 — 2,649 total complaints
- MERCEDES BENZ E320 — 1,515 total complaints
- MERCEDES BENZ ML350 — 1,236 total complaints
- MERCEDES BENZ ML320 — 1,087 total complaints
- MERCEDES BENZ GLK350 — 1,031 total complaints
- MERCEDES BENZ C250 — 898 total complaints
- MERCEDES BENZ C230 — 879 total complaints