2023 MERCEDES-BENZ EQE 500 4MATIC — Problems, Recalls & Safety Data
N/A
Safety Rating
0
Owner Complaints
3
Recalls
1
Service Bulletin
0
Investigations
Overview of the 2023 MERCEDES-BENZ EQE 500 4MATIC
The 2023 MERCEDES-BENZ EQE 500 4MATIC has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 19 recall campaigns affecting this vehicle, covering issues with STEERING:CRITICAL FASTENERS. 1 technical service bulletin have been issued by Mercedes-Benz USA, LLC for this model year.
Recalls for the 2023 MERCEDES-BENZ EQE 500 4MATIC
NHTSA has recorded 19 recalls for the 2023 MERCEDES-BENZ EQE 500 4MATIC, potentially affecting up to 15,543 vehicles.
Recall 25V533000 — STEERING:CRITICAL FASTENERS
| 3,749 vehicles affected
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2026 EQE and GLC vehicles. Please see the recall report for a complete list of models. The steering coupling bolt may have been improperly tightened, allowing the steering coupling to loosen from the steering rack.
Consequence: A loose steering coupling can cause a loss of steering control, increasing the risk of a crash.
Remedy: Dealers will tighten the steering coupling bolts as necessary, free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.
View full details →Recall 25V533000 — STEERING:CRITICAL FASTENERS
| 3,749 vehicles affected
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2026 EQE and GLC vehicles. Please see the recall report for a complete list of models. The steering coupling bolt may have been improperly tightened, allowing the steering coupling to loosen from the steering rack.
Consequence: A loose steering coupling can cause a loss of steering control, increasing the risk of a crash.
Remedy: Dealers will tighten the steering coupling bolts as necessary, free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.
View full details →Recall 25V533000 — STEERING:CRITICAL FASTENERS
| 3,749 vehicles affected
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2026 EQE and GLC vehicles. Please see the recall report for a complete list of models. The steering coupling bolt may have been improperly tightened, allowing the steering coupling to loosen from the steering rack.
Consequence: A loose steering coupling can cause a loss of steering control, increasing the risk of a crash.
Remedy: Dealers will tighten the steering coupling bolts as necessary, free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.
View full details →Recall 25V366000 — BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT
| 94 vehicles affected
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle...
Consequence: A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.
Remedy: Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.
View full details →Recall 25V366000 — BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT
| 94 vehicles affected
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle...
Consequence: A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.
Remedy: Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.
View full details →Recall 25V366000 — BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT
| 94 vehicles affected
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle...
Consequence: A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.
Remedy: Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.
View full details →Recall 25V366000 — BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT
| 94 vehicles affected
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle...
Consequence: A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.
Remedy: Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.
View full details →Recall 25V366000 — BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT
| 94 vehicles affected
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle...
Consequence: A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.
Remedy: Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.
View full details →Recall 25V366000 — BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT
| 94 vehicles affected
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle...
Consequence: A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.
Remedy: Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.
View full details →Recall 25V366000 — BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT
| 94 vehicles affected
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle...
Consequence: A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.
Remedy: Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.
View full details →Recall 25V366000 — BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT
| 94 vehicles affected
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle...
Consequence: A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.
Remedy: Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.
View full details →Recall 25V255000 — ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
| 443 vehicles affected
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C-Class, E-Class, S-Class, SL, GLC, EQE SUV, EQE, EQS SUV, and EQS vehicles that were incorrectly repaired under recall 24V-115. An incorrect fuse box that was not designed for the vehicle may have been installed.
Consequence: An incorrect fuse box can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
Remedy: Dealers will inspect and replace the main fuse boxes, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025050003/4.
View full details →Recall 25V255000 — ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
| 443 vehicles affected
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C-Class, E-Class, S-Class, SL, GLC, EQE SUV, EQE, EQS SUV, and EQS vehicles that were incorrectly repaired under recall 24V-115. An incorrect fuse box that was not designed for the vehicle may have been installed.
Consequence: An incorrect fuse box can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
Remedy: Dealers will inspect and replace the main fuse boxes, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025050003/4.
View full details →Recall 25V255000 — ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
| 443 vehicles affected
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C-Class, E-Class, S-Class, SL, GLC, EQE SUV, EQE, EQS SUV, and EQS vehicles that were incorrectly repaired under recall 24V-115. An incorrect fuse box that was not designed for the vehicle may have been installed.
Consequence: An incorrect fuse box can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
Remedy: Dealers will inspect and replace the main fuse boxes, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025050003/4.
View full details →Recall 25V255000 — ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
| 443 vehicles affected
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C-Class, E-Class, S-Class, SL, GLC, EQE SUV, EQE, EQS SUV, and EQS vehicles that were incorrectly repaired under recall 24V-115. An incorrect fuse box that was not designed for the vehicle may have been installed.
Consequence: An incorrect fuse box can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
Remedy: Dealers will inspect and replace the main fuse boxes, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025050003/4.
View full details →Recall 25V255000 — ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
| 443 vehicles affected
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C-Class, E-Class, S-Class, SL, GLC, EQE SUV, EQE, EQS SUV, and EQS vehicles that were incorrectly repaired under recall 24V-115. An incorrect fuse box that was not designed for the vehicle may have been installed.
Consequence: An incorrect fuse box can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
Remedy: Dealers will inspect and replace the main fuse boxes, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025050003/4.
View full details →Recall 25V255000 — ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
| 443 vehicles affected
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C-Class, E-Class, S-Class, SL, GLC, EQE SUV, EQE, EQS SUV, and EQS vehicles that were incorrectly repaired under recall 24V-115. An incorrect fuse box that was not designed for the vehicle may have been installed.
Consequence: An incorrect fuse box can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
Remedy: Dealers will inspect and replace the main fuse boxes, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025050003/4.
View full details →Recall 25V255000 — ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
| 443 vehicles affected
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C-Class, E-Class, S-Class, SL, GLC, EQE SUV, EQE, EQS SUV, and EQS vehicles that were incorrectly repaired under recall 24V-115. An incorrect fuse box that was not designed for the vehicle may have been installed.
Consequence: An incorrect fuse box can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
Remedy: Dealers will inspect and replace the main fuse boxes, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025050003/4.
View full details →Recall 25V255000 — ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
| 443 vehicles affected
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C-Class, E-Class, S-Class, SL, GLC, EQE SUV, EQE, EQS SUV, and EQS vehicles that were incorrectly repaired under recall 24V-115. An incorrect fuse box that was not designed for the vehicle may have been installed.
Consequence: An incorrect fuse box can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
Remedy: Dealers will inspect and replace the main fuse boxes, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025050003/4.
View full details →Owner Complaints for the 2023 MERCEDES-BENZ EQE 500 4MATIC
No complaints have been filed with NHTSA for the 2023 MERCEDES-BENZ EQE 500 4MATIC.
Safety Rating for the 2023 MERCEDES-BENZ EQE 500 4MATIC
NHTSA has not yet tested the 2023 MERCEDES-BENZ EQE 500 4MATIC in its New Car Assessment Program.
Technical Service Bulletins for the 2023 MERCEDES-BENZ EQE 500 4MATIC
Mercedes-Benz USA, LLC has issued 1 technical service bulletin (TSBs) for the 2023 MERCEDES-BENZ EQE 500 4MATIC. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
LI46.10-P-079374 — SUSPENSION
Complaint Customer concern for ESP/Brake or Steering yellow instrument cluster message AND C220564 in the N80 Steering Column Control Module (Valeo Parts only). To check which supplier steering column module is present in the vehicle, see attachment "Supplier Identification". Cause Triggered due to communication related software timing. Remedy New software...
NHTSA Investigations for the 2023 MERCEDES-BENZ EQE 500 4MATIC
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the MERCEDES-BENZ EQE 500 4MATIC
- 2023 MERCEDES-BENZ EQE 500 4MATIC (current)
- 2024 MERCEDES-BENZ EQE 500 4MATIC — 0 complaints
Other MERCEDES-BENZ Models
- MERCEDES-BENZ C300 — 4,886 total complaints
- MERCEDES-BENZ E350 — 2,649 total complaints
- MERCEDES-BENZ E320 — 1,515 total complaints
- MERCEDES-BENZ ML350 — 1,236 total complaints
- MERCEDES-BENZ ML320 — 1,087 total complaints
- MERCEDES-BENZ GLK350 — 1,031 total complaints
- MERCEDES-BENZ C250 — 898 total complaints
- MERCEDES-BENZ C230 — 879 total complaints