2011 MERCEDES-BENZ C350 — Problems, Recalls & Safety Data
N/A
Safety Rating
26
Owner Complaints
4
Recalls
3
Service Bulletins
0
Investigations
Overview of the 2011 MERCEDES-BENZ C350
The 2011 MERCEDES-BENZ C350 has received a total of 26 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 5 recall campaigns affecting this vehicle, covering issues with AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE. 3 technical service bulletins have been issued by Mercedes-Benz USA, LLC for this model year. The most commonly reported problems involve the Air Bags (16 complaints), Fuelpropulsion System (4 complaints), and Unknown Or Other (4 complaints).
Recalls for the 2011 MERCEDES-BENZ C350
NHTSA has recorded 5 recalls for the 2011 MERCEDES-BENZ C350, potentially affecting up to 1,799,747 vehicles.
Recall 19V010000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
| 288,779 vehicles affected
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2014-2017 E550 Cabrio, and 2014-2016 E550 Coupe...
Consequence: An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
Remedy: MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
View full details →Recall 19V010000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
| 288,779 vehicles affected
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2014-2017 E550 Cabrio, and 2014-2016 E550 Coupe...
Consequence: An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
Remedy: MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
View full details →Recall 16V363000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
| 258,163 vehicles affected
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2008-2011 C300 Sedan, C300 4matic Sedan, C350 Sedan, C63 AMG Sedan vehicles, 2010-2011 GLK350, GLK350 4-Matic and E350 Coupe vehicles, 2011 SLS AMG, E350 Convertible, E550 Coupe and E550 Convertible vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa,...
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: MBUSA will notify owners, and dealers will replace the passenger frontal air bag modules, free of charge. Owners were sent an interim notification October 2016. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA...
View full details →Recall 16V081000 — AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
| 711,159 vehicles affected
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Matic, E550 Coupe, E550 4Matic, and E63 AMG, 2011-2012 GL350 BlueTec 4Matic and R350 BlueTec 4Matic,...
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA...
View full details →Recall 14V177000 — EXTERIOR LIGHTING:TAIL LIGHTS
| 252,867 vehicles affected
Defect: Mercedes-Benz USA, LLC (Mercedes) is recalling certain model year 2008-2011 C300, C300 4Matic, C350, and C63 AMG vehicles manufactured January 26, 2007, through July 13, 2011. In the affected vehicles, a poor electrical ground connection may result in the dimming or failure of the tail lights.
Consequence: Dimming or failure of the tail lights reduces the ability to warn other motorists of the driver's intentions of stopping or turning, increasing the risk of a crash.
Remedy: Mercedes will notify owners, and dealers will replace the bulb holders if not previously updated and replace any corroded connectors, free of charge. The recall began on August, 18, 2014. Owners may contact Mercedes at 1-800-367-6372.
View full details →Owner Complaints for the 2011 MERCEDES-BENZ C350
26 complaints have been filed with NHTSA for the 2011 MERCEDES-BENZ C350. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Air Bags | 16 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 4 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 4 | 0 | 1 | 0 | 0 |
| Electrical System | 1 | 0 | 1 | 0 | 0 |
| Fuel System Gasoline | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
There was a recall on airbags on this model the C350 2011 and the airbag is now back on
The contact owns a 2011 Mercedes-Benz C350. The contact stated that upon approaching the vehicle, he noticed a strong fuel odor. The contact stated as he entered the vehicle, he could still smell the strong gasoline odor. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the fuel pump assembly and the fuel filter needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 12V557000 (Fuel System, Gasoline). The manufacturer was not notified of the failure. The failure mileage was approximately 52,861.
MY ENGINE LIGHT JEEP COMING ON WITH A P0456 CODE. REPLACE GAS CAP AND PURGE VALVE CONTROL LESS THEN YEAR AGO. HOWEVER I STILL SMELL GAS WHEN I FILL UP TANK. AFTER IT GOES DOWN TO 3/4 TANK I DON'T SMELL GAS. WHEN IT DROP BELOW HALF TANK THE ENGINE LIGHT COMES ON. SAME THING AS LAST YEAR NOW IT STARTING AGAIN IN JUNE 2020. ONLY HAVE 76000 MILES. DONT DRIVE THANK MUCH. GET SERVICE EVERY YEAR. THEY HAD RECALL FOR E350 BACK IN 2013 HOWEVER MB KEEP TELL ME ITS NOT MY VIN. I THINK THERE IS PROGRAM WITH THE C350 FOR 2011 MODEL TOO. THE LIGHT ALWAYS COME IN WHEN IM DRIVING DOES MATTER IF CITY STREET OR FREEWAY. FIRST TIME 2019. REPAIRS IN JULY. HAPPEN ON 6/3/2020. WAS CLEAR THEN WHEN GASS WENT TO HALF TANK ON 6/28/2020 IT HAPPEN AGAIN.
TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C350. THE CONTACT RECEIVED RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF TEMECULA (40910 TEMECULA CENTER DR, TEMECULA, CA 92591, (951) 216-7800) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ALEXANDRIA MERCEDES-BENZ (200 S PICKETT ST, ALEXANDRIA, VA 22304, (703) 341-2100) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER STATED REPLACEMENT AIR BAGS WERE NOT AVAILABLE.*JB
Safety Rating for the 2011 MERCEDES-BENZ C350
NHTSA has not yet tested the 2011 MERCEDES-BENZ C350 in its New Car Assessment Program.
Technical Service Bulletins for the 2011 MERCEDES-BENZ C350
Mercedes-Benz USA, LLC has issued 3 technical service bulletins (TSBs) for the 2011 MERCEDES-BENZ C350. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
LI54 71-P-056477 — LANE DEPARTURE
All MB cars with code 234 (Blind Spot Assist) or code 237 (Active Blind Spot Assist)
LI32.25-P-061137 — SUSPENSION:FRONT
Clunking noise from front axle suspension strut or rear axle shock absorber on short strokes of the damper
LI14-10-P047525 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
XENTRY (MERCEDES): FOREIGN OBJECTS FROM EXHAUST MANIFOLD, MAY HAVE IMPAIRED OR DAMAGED, BRIEFLY, THE FUNCTION OF TURBOCHARGER, WHEN IT SWITCHED TO LIMP HOME MODE OR INSUFFICIENT OUTPUT. MODELS 164, 203, 204, 207, 209, 211, 212, 218, 219, 221, 251, 461, 463. NO MODEL YEARS LISTED. *PE
NHTSA Investigations for the 2011 MERCEDES-BENZ C350
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the MERCEDES-BENZ C350
- 2006 MERCEDES-BENZ C350 — 24 complaints
- 2007 MERCEDES-BENZ C350 — 7 complaints
- 2008 MERCEDES-BENZ C350 — 196 complaints
- 2009 MERCEDES-BENZ C350 — 96 complaints
- 2010 MERCEDES-BENZ C350 — 23 complaints
- 2011 MERCEDES-BENZ C350 (current)
- 2012 MERCEDES-BENZ C350 — 39 complaints
- 2013 MERCEDES-BENZ C350 — 24 complaints
- 2014 MERCEDES-BENZ C350 — 15 complaints
- 2015 MERCEDES-BENZ C350 — 9 complaints
- 2016 MERCEDES-BENZ C350 — 0 complaints
Other MERCEDES-BENZ Models
- MERCEDES-BENZ C300 — 4,886 total complaints
- MERCEDES-BENZ E350 — 2,649 total complaints
- MERCEDES-BENZ E320 — 1,515 total complaints
- MERCEDES-BENZ ML350 — 1,236 total complaints
- MERCEDES-BENZ ML320 — 1,087 total complaints
- MERCEDES-BENZ GLK350 — 1,031 total complaints
- MERCEDES-BENZ C250 — 898 total complaints
- MERCEDES-BENZ C230 — 879 total complaints