1997 MERCEDES BENZ C CLASS — Problems, Recalls & Safety Data
N/A
Safety Rating
5
Owner Complaints
0
Recalls
1
Service Bulletin
0
Investigations
Overview of the 1997 MERCEDES BENZ C CLASS
The 1997 MERCEDES BENZ C CLASS has received a total of 5 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). 1 technical service bulletin have been issued by Mercedes-Benz USA, LLC for this model year. The most commonly reported problems involve the Electrical System (1 complaint), Engine And Engine Coolingenginegasoline (1 complaint), and Fuelpropulsion System (1 complaint).
Recalls for the 1997 MERCEDES BENZ C CLASS
There are no recalls on file with NHTSA for the 1997 MERCEDES BENZ C CLASS. No Active Recalls
Owner Complaints for the 1997 MERCEDES BENZ C CLASS
5 complaints have been filed with NHTSA for the 1997 MERCEDES BENZ C CLASS. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 1 | 0 | 1 | 0 | 0 |
| Engine And Engine Coolingenginegasoline | 1 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 1 | 0 | 1 | 0 | 0 |
| Suspensionfront | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 1 | 0 | 1 | 0 | 0 |
Most Recent Complaints
WAS DRIVING VEHICLE DOWN THE HIGHWAY TRAVELING AT NORMAL SPEEDS. ALL OF A SUDDEN CAR BEGAN BACKFIRING AND SPEED DROPPED FROM 65 MPH TO 30 MPH. THE CAR WOULD NOT ACCELERATE AND BEGAN TO BACKFIRE MORE. TEMP WENT UP AND CAR STARTED SMOKING. PULLED OVER TO CHECK ON CAR AND IT NEVER RESTARTED AGAIN. CONTACTED MB ASSIST AND WAS TOLD I WOULD NEED A JUMP WITH THICK GAUGE CABLES AND THEY COULD SEND A TECH BUT THE CHARGES WOULD BE AT MINIMUM $100. ITS BEEN OVER A WEEK AND THE CAR WILL NOT START. I'VE PUT BATTERIES IN FOB (THEY NEVER HAD ANY BEFORE) , CHARGED CAR BATTERY , CHECKED ALL FUSES, JUMPED CAR BATTERY AND NOW AM BEING GIVEN A P1570 IMMOBILIZER CODE . THE CAR ALARM HAS NEVER BEEN ACTIVATED. . THIS CAR IS MAKING ABSOLUTE NO SENSE WITH THE ERRORS AND NO EXPLANATION AS TO WHY IT NEARLY CAUGHT FIRE AND WONT START NOW... *TR
WAS DRIVING VEHICLE DOWN THE HIGHWAY TRAVELING AT NORMAL SPEEDS. ALL OF A SUDDEN CAR BEGAN BACKFIRING AND SPEED DROPPED FROM 65 MPH TO 30 MPH. THE CAR WOULD NOT ACCELERATE AND BEGAN TO BACKFIRE MORE. TEMP WENT UP AND CAR STARTED SMOKING. PULLED OVER TO CHECK ON CAR AND IT NEVER RESTARTED AGAIN. CONTACTED MB ASSIST AND WAS TOLD I WOULD NEED A JUMP WITH THICK GAUGE CABLES AND THEY COULD SEND A TECH BUT THE CHARGES WOULD BE AT MINIMUM $100. ITS BEEN OVER A WEEK AND THE CAR WILL NOT START. I'VE PUT BATTERIES IN FOB (THEY NEVER HAD ANY BEFORE) , CHARGED CAR BATTERY , CHECKED ALL FUSES, JUMPED CAR BATTERY AND NOW AM BEING GIVEN A P1570 IMMOBILIZER CODE . THE CAR ALARM HAS NEVER BEEN ACTIVATED. . THIS CAR IS MAKING ABSOLUTE NO SENSE WITH THE ERRORS AND NO EXPLANATION AS TO WHY IT NEARLY CAUGHT FIRE AND WONT START NOW... *TR
WAS DRIVING VEHICLE DOWN THE HIGHWAY TRAVELING AT NORMAL SPEEDS. ALL OF A SUDDEN CAR BEGAN BACKFIRING AND SPEED DROPPED FROM 65 MPH TO 30 MPH. THE CAR WOULD NOT ACCELERATE AND BEGAN TO BACKFIRE MORE. TEMP WENT UP AND CAR STARTED SMOKING. PULLED OVER TO CHECK ON CAR AND IT NEVER RESTARTED AGAIN. CONTACTED MB ASSIST AND WAS TOLD I WOULD NEED A JUMP WITH THICK GAUGE CABLES AND THEY COULD SEND A TECH BUT THE CHARGES WOULD BE AT MINIMUM $100. ITS BEEN OVER A WEEK AND THE CAR WILL NOT START. I'VE PUT BATTERIES IN FOB (THEY NEVER HAD ANY BEFORE) , CHARGED CAR BATTERY , CHECKED ALL FUSES, JUMPED CAR BATTERY AND NOW AM BEING GIVEN A P1570 IMMOBILIZER CODE . THE CAR ALARM HAS NEVER BEEN ACTIVATED. . THIS CAR IS MAKING ABSOLUTE NO SENSE WITH THE ERRORS AND NO EXPLANATION AS TO WHY IT NEARLY CAUGHT FIRE AND WONT START NOW... *TR
MY MERCEDES 1997 C-280, PURCHASED FROM THE MERCEDES DEALER, HAS EXHIBITED SEVERAL INHERENT DESIGN ISSUES. THE ISSUE THAT IS THE GREATEST SAFETY ISSUE IS THE CONSTANT DETERIORATION/DESTRUCTION UNDER NORMAL USE OF THE UPPER CONTROL ARM BUSHINGS, EVERY 50,000 MILES OR SO, WHICH IS NOT NORMAL FOR ANY MODERN CAR. IT IS ALMOST IMPOSSIBLE TO MAINTAIN A CAR AT THAT FREQUENCY (AT $1000/ REPAIR), AND YOU NEVER KNOW WHEN IT WILL FAIL. MOST PEOPLE EVENTUALLY GIVE UP. WHEN THESE BUSHINGS SUDDENLY FAIL, THE STEERING AND BRAKING ARE AFFECTED. IT IS ESPECIALLY NOTICED IN SHARP TURNING SITUATIONS, SUCH AS PARKING AND EMERGENCY ACCIDENT AVOIDANCE MANEUVERS. PARTIAL CONTROL OF THE STEERING IS LOST AND WHEN THE ANTILOCK BRAKES ARE APPLIED IT BECOMES SEVERELY ERRATIC. I HAVE CONTACTED THE DEALER AND MERCEDES BENZ USA AND BOTH HAVE DENIED ANY RESPONSIBILITY FOR WHAT MUST BE EITHER A DESIGN FLAW IN THEIR PRODUCT OR SOMETHING WRONG WITH THE CAR THAT I HAVE, PURCHASED USED AS A 'STAR MARK' CAR FROM THE DEALER. THEY FIXED THE PROBLEM ONCE UNDER WARRANTY, AND THEN IT FAILED ABOUT 50,000 MILES LATER. THE PROBLEM IS EXACERBATED WHEN IT IS RAINING. TODAY I LOST CONTROL OF THE CAR IN THE RAIN AT 45MPH WHEN I ENCOUNTERED A SEAM IN THE PAVEMENT, TRIED TO CORRECT AND APPLIED THE ABS BRAKES. THREE WAS NO COLLISION OR INJURIES, LUCKILY, BUT IT IS TIME THAT MERCEDES TOOK RESPONSIBILITY FOR A PROBLEM THAT THEY CREATED AND FIX IT PROPERLY. IT IS IMPORTANT TO NOTE THAT I HAVE ASKED FOR A PERMANENT FIX AND THEY DON'T HAVE ONE, AND SEEM TO BE AWARE OF AN INHERENT DESIGN PROBLEM IN THESE CARS. ALSO, IF IT HAD FAILED ON A STEEP MOUNTAIN ROAD SUCH AS OUR LOCAL HWY 154, WITH NO RAILING, IT COULD HAVE BEEN A FATAL ACCIDENT AND INVOLVED OTHER CARS. *TR
WHILE DRIVING VEHICLE ABRUPTLY SHUTS DOWN WITHOUT WARNING, CAUSING VEHICLE TO LOSE ALL POWER. DEALER CANNOT IDENTIFY THE CAUSE. TRANSMISSION LOCKED UP AFTER 80000 MILES. *AK *TS
Safety Rating for the 1997 MERCEDES BENZ C CLASS
NHTSA has not yet tested the 1997 MERCEDES BENZ C CLASS in its New Car Assessment Program.
Technical Service Bulletins for the 1997 MERCEDES BENZ C CLASS
Mercedes-Benz USA, LLC has issued 1 technical service bulletin (TSBs) for the 1997 MERCEDES BENZ C CLASS. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
02/972 — EQUIPMENT:APPLIANCE:AIR CONDITIONER
INCOMPATIBILITY BETWEEN THE ACC PUSHBUTTON MODULE AND NEWLY INTRODUCED REFRIGERANT PRESSURE SENSOR CAUSING THE EC LAMP TO ILLUMINATE. *TW
NHTSA Investigations for the 1997 MERCEDES BENZ C CLASS
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the MERCEDES BENZ C CLASS
- 1994 MERCEDES BENZ C CLASS — 19 complaints
- 1995 MERCEDES BENZ C CLASS — 64 complaints
- 1996 MERCEDES BENZ C CLASS — 10 complaints
- 1997 MERCEDES BENZ C CLASS (current)
- 1998 MERCEDES BENZ C CLASS — 7 complaints
- 1999 MERCEDES BENZ C CLASS — 7 complaints
- 2000 MERCEDES BENZ C CLASS — 13 complaints
- 2001 MERCEDES BENZ C CLASS — 25 complaints
- 2002 MERCEDES BENZ C CLASS — 46 complaints
Other MERCEDES BENZ Models
- MERCEDES BENZ C300 — 4,886 total complaints
- MERCEDES BENZ E350 — 2,649 total complaints
- MERCEDES BENZ E320 — 1,515 total complaints
- MERCEDES BENZ ML350 — 1,236 total complaints
- MERCEDES BENZ ML320 — 1,087 total complaints
- MERCEDES BENZ GLK350 — 1,031 total complaints
- MERCEDES BENZ C250 — 898 total complaints
- MERCEDES BENZ C230 — 879 total complaints