2021 MCI J4500 — Problems, Recalls & Safety Data
N/A
Safety Rating
0
Owner Complaints
5
Recalls
2
Service Bulletins
0
Investigations
Overview of the 2021 MCI J4500
The 2021 MCI J4500 has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 14 recall campaigns affecting this vehicle, covering issues with VISIBILITY:GLASS, SIDE/REAR. 2 technical service bulletins have been issued by Motor Coach Industries for this model year.
Recalls for the 2021 MCI J4500
NHTSA has recorded 14 recalls for the 2021 MCI J4500, potentially affecting up to 130,831 vehicles.
Recall 25V853000 — VISIBILITY:GLASS, SIDE/REAR
| 15,454 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing...
Consequence: The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
Remedy: MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.
View full details →Recall 25V853000 — VISIBILITY:GLASS, SIDE/REAR
| 15,454 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing...
Consequence: The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
Remedy: MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.
View full details →Recall 25V853000 — VISIBILITY:GLASS, SIDE/REAR
| 15,454 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing...
Consequence: The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
Remedy: MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.
View full details →Recall 25V853000 — VISIBILITY:GLASS, SIDE/REAR
| 15,454 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing...
Consequence: The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
Remedy: MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.
View full details →Recall 25V853000 — STRUCTURE:BODY:DOOR
| 15,454 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing...
Consequence: The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
Remedy: MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.
View full details →Recall 25V853000 — STRUCTURE:BODY:DOOR
| 15,454 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing...
Consequence: The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
Remedy: MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.
View full details →Recall 25V853000 — STRUCTURE:BODY:DOOR
| 15,454 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing...
Consequence: The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
Remedy: MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.
View full details →Recall 25V853000 — STRUCTURE:BODY:DOOR
| 15,454 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing...
Consequence: The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
Remedy: MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.
View full details →Recall 23V240000 — EQUIPMENT:MECHANICAL:CARRIER/RACK
| 140 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain 2019-2021 D45CRTLE, J3500, and J4500 coaches, equipped with a rear-mounted bike rack. The vehicle's rear lighting may be obstructed when bikes are installed on the bike rack. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: Obstructed rear lighting may reduce the visibility of the vehicle to other drivers, increasing the risk of a crash.
Remedy: MCI will provide instructions and a kit to add lighting to the rear-mounted bike rack, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact MCI customer service at 1-800-241-2947.
View full details →Recall 21V971000 — FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL
| 1,125 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain 2019-2022 D4000 ISTV, D4500, 2021 D4000, D4520, 2020-2021 D4505, D4005, 2020-2022 D45CRTLE, and 2019-2021 J4500 vehicles equipped with certain Cummins X12 diesel engines. The fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure fuel leak.
Consequence: A high pressure fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: On engines with 75 miles or less, Cummins dealers will install vibration isolators to the fuel tubes. Engines with more than 75 miles will receive new fuel tubes with vibration isolators. Repairs will be performed free of charge. Owner notification...
View full details →Recall 21V971000 — FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL
| 1,125 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain 2019-2022 D4000 ISTV, D4500, 2021 D4000, D4520, 2020-2021 D4505, D4005, 2020-2022 D45CRTLE, and 2019-2021 J4500 vehicles equipped with certain Cummins X12 diesel engines. The fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure fuel leak.
Consequence: A high pressure fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: On engines with 75 miles or less, Cummins dealers will install vibration isolators to the fuel tubes. Engines with more than 75 miles will receive new fuel tubes with vibration isolators. Repairs will be performed free of charge. Owner notification...
View full details →Recall 21V971000 — FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL
| 1,125 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain 2019-2022 D4000 ISTV, D4500, 2021 D4000, D4520, 2020-2021 D4505, D4005, 2020-2022 D45CRTLE, and 2019-2021 J4500 vehicles equipped with certain Cummins X12 diesel engines. The fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure fuel leak.
Consequence: A high pressure fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: On engines with 75 miles or less, Cummins dealers will install vibration isolators to the fuel tubes. Engines with more than 75 miles will receive new fuel tubes with vibration isolators. Repairs will be performed free of charge. Owner notification...
View full details →Recall 21V748000 — ELECTRICAL SYSTEM
| 2,455 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain 2018 D4000, 2018-2020 D4005, D4000ISTV, 2017-2020 D4500, D4505, 2018-2021 J3500, 2017-2021 J4500, 2020 D4520, and 2018-2021 D45CRTLE motorcoaches. The Main Distribution Panel (MDP) located within the battery compartment contains a circuit board that may fail.
Consequence: MDP circuit board failure can result in a fire or an unexpected vehicle shutdown, increasing the risk of a crash.
Remedy: MCI Service Centers will remove the MDP and install a new main disconnect and circuit breaker panel, free of charge. Owner notification letters were mailed November 12, 2021. Owners may contact MCI's customer service at 1-800-241-2947. MCI's number for this...
View full details →Recall 21V063000 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
| 1,229 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain 2018-2021 J4500 and 2018-2020 D45CRTLE vehicles. The power cables may have been improperly installed and routed in the vehicle battery compartment, which may result in chafing.
Consequence: The power cables may chafe, increasing the risk of a fire.
Remedy: MCI will notify owners, and dealers will inspect and if necessary, correct the clearance for the power cables in the battery compartment, free of charge. The recall began March 12, 2021. Owners may contact MCI customer service at 1-800-241-2947. MCI's...
View full details →Owner Complaints for the 2021 MCI J4500
No complaints have been filed with NHTSA for the 2021 MCI J4500.
Safety Rating for the 2021 MCI J4500
NHTSA has not yet tested the 2021 MCI J4500 in its New Car Assessment Program.
Technical Service Bulletins for the 2021 MCI J4500
Motor Coach Industries has issued 2 technical service bulletins (TSBs) for the 2021 MCI J4500. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
SB 3146 — ENGINE AND ENGINE COOLING
This service bulletin outlines the steps to add the secondary air filter. The secondary filter can only be used with primary air filter, MCI P/N: 09-03-1858.
SB 485 — EQUIPMENT:APPLIANCE:AIR CONDITIONER
This Service Bulletin informs affected owners that the A/C compressor on certain J4500 coaches are making excessive noise and vibration which may result in vibration transferred to the coach frame, possibly resulting in noise and passenger discomfort and that the A/C compressor belt should be replaced. MCI is providing parts...
NHTSA Investigations for the 2021 MCI J4500
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the MCI J4500
- 2016 MCI J4500 — 0 complaints
- 2017 MCI J4500 — 0 complaints
- 2018 MCI J4500 — 0 complaints
- 2019 MCI J4500 — 0 complaints
- 2020 MCI J4500 — 0 complaints
- 2021 MCI J4500 (current)
- 2022 MCI J4500 — 0 complaints
- 2023 MCI J4500 — 0 complaints
- 2024 MCI J4500 — 0 complaints
- 2025 MCI J4500 — 0 complaints
- 2026 MCI J4500 — 0 complaints
Other MCI Models
- MCI 102D3 — 10 total complaints
- MCI 102DL3 — 2 total complaints
- MCI D4500 — 2 total complaints
- MCI E4500 — 2 total complaints
- MCI MC12 — 2 total complaints
- MCI D4500/102DL3 — 1 total complaint
- MCI D4505 — 1 total complaint
- MCI RENAISSANCE — 1 total complaint