2011 MCI E4500 — Problems, Recalls & Safety Data
N/A
Safety Rating
0
Owner Complaints
9
Recalls
3
Service Bulletins
0
Investigations
Overview of the 2011 MCI E4500
The 2011 MCI E4500 has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 17 recall campaigns affecting this vehicle, covering issues with VISIBILITY:GLASS, SIDE/REAR. 3 technical service bulletins have been issued by MOTOR COACH INDUSTRIES, INC for this model year.
Recalls for the 2011 MCI E4500
NHTSA has recorded 17 recalls for the 2011 MCI E4500, potentially affecting up to 141,328 vehicles.
Recall 25V853000 — VISIBILITY:GLASS, SIDE/REAR
| 15,454 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing...
Consequence: The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
Remedy: MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.
View full details →Recall 25V853000 — VISIBILITY:GLASS, SIDE/REAR
| 15,454 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing...
Consequence: The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
Remedy: MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.
View full details →Recall 25V853000 — VISIBILITY:GLASS, SIDE/REAR
| 15,454 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing...
Consequence: The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
Remedy: MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.
View full details →Recall 25V853000 — VISIBILITY:GLASS, SIDE/REAR
| 15,454 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing...
Consequence: The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
Remedy: MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.
View full details →Recall 25V853000 — STRUCTURE:BODY:DOOR
| 15,454 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing...
Consequence: The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
Remedy: MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.
View full details →Recall 25V853000 — STRUCTURE:BODY:DOOR
| 15,454 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing...
Consequence: The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
Remedy: MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.
View full details →Recall 25V853000 — STRUCTURE:BODY:DOOR
| 15,454 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing...
Consequence: The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
Remedy: MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.
View full details →Recall 25V853000 — STRUCTURE:BODY:DOOR
| 15,454 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing...
Consequence: The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
Remedy: MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.
View full details →Recall 19V027000 — STEERING:HYDRAULIC POWER ASSIST SYSTEM
| 2,089 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain 2001-2015 J4500 and 1997-2013 102EL3/E4500 coaches equipped with a hydraulic rear axle (tag axle) steering system. The axle's alignment and low hydraulic pressure in the steering system may cause the steering system to lock, causing a loss of steering control at highway speeds.
Consequence: Loss of steering control may increase the risk of a crash.
Remedy: MCI will inspect and repair axle alignment, as necessary, free of charge. MCI issued owners an interim notification on March 26, 2019. Owner notification letters were mailed on May 14, 2021. Owners may contact MCI customer service at 1-800-241-2947. MCI's...
View full details →Recall 14V172000 — SEATS
| 957 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain model year 2009-2014 E4500 and J4500 motorcoaches manufactured October 2008 through October 2013, and equipped with passenger seats with 3-point seat belts. The seat track for the second row passenger seats may be missing a weld at the end of the seat track where it enters the frame structure.
Consequence: In the event of a crash, the seat may detach from its floor mounting, increasing the risk of injury to the occupant.
Remedy: MCI will notify owners, and dealers will modify the seat anchorage, free of charge. The recall began on May 9, 2014. Owners may contact MCI at 1-800-241-2947. MCI's number for this recall is 408.
View full details →Recall 14V172000 — SEAT BELTS:FRONT:ANCHORAGE
| 957 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain model year 2009-2014 E4500 and J4500 motorcoaches manufactured October 2008 through October 2013, and equipped with passenger seats with 3-point seat belts. The seat track for the second row passenger seats may be missing a weld at the end of the seat track where it enters the frame structure.
Consequence: In the event of a crash, the seat may detach from its floor mounting, increasing the risk of injury to the occupant.
Remedy: MCI will notify owners, and dealers will modify the seat anchorage, free of charge. The recall began on May 9, 2014. Owners may contact MCI at 1-800-241-2947. MCI's number for this recall is 408.
View full details →Recall 13V498000 — ELECTRICAL SYSTEM
| 10,016 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain model year 2000-2012 D, E, G and J series coaches manufactured January 2000 through June 2011 and equipped with Sure Power battery equalizers containing a particular epoxy sealing, aka 'potting', compound. The specific potting compound used in the subject products for insulation was found to be capable of conducting electricity after being exposed...
Consequence: Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.
Remedy: MCI will notify owners, and Sure Power will replace the equalizers, free of charge. Owners may contact MCI at 1-847-285-2000. This campaign is MCI service bulletin 401.
View full details →Recall 11V524000 — ELECTRONIC STABILITY CONTROL (ESC)
| 1,962 vehicles affected
Defect: MOTOR COACH INDUSTRIES (MCI) IS RECALLING CERTAIN MODEL YEAR 2003, AND 2007-2012 E AND J MODELS ALONG WITH MODEL YEAR 2007-2012 D4000, D4005, D4500, D4505, D4000ISTV MOTOR COACHES EQUIPPED WITH MERITOR WABCO ELECTRONIC STABILITY CONTROL (ESC) MODULES, MANUFACTURED FROM OCTOBER 2002, THROUGH OCTOBER 2011. UNDER CERTAIN ROAD AND DRIVING CONDITIONS, VEHICLE BODY ROLL AND ROAD INCLINATION CHARACTERISTICS MAY ADVERSELY AFFECT...
Consequence: IF THE DRIVER IS SLOW TO REACT DURING THIS ESC INTERVENTION, THE VEHICLE MAY DEVIATE FROM THE INTENDED LINE OF TRAVEL, INCREASING THE RISK OF A CRASH.
Remedy: MCI WILL NOTIFY OWNERS AND REPLACE THE CONTROL MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 4, 2012. OWNERS MAY CONTACT MCI CUSTOMER SERVICE AT 1-800-241-2947.
View full details →Recall 11V457000 — ENGINE AND ENGINE COOLING
| 10 vehicles affected
Defect: MOTOR COACH INDUSTRIES, INC. (MCI) IS RECALLING CERTAIN MODEL YEAR 2011 E4500 AND J4500 MOTOR COACHES MANUFACTURED FROM DECEMBER 2010 THROUGH JANUARY 2011, EQUIPPED WITH A CUMMINS ISX 11.9 DIESEL ENGINE. THE V-BAND CLAMP ASSEMBLY, PART NUMBERS Q187684, Q187685, AND Q187686, USED TO CONNECT THE INLET AND OUTLET CONE SECTIONS TO THE DIESEL OXIDATION CATALYST (DOC)/DIESEL PARTICULATE FILTER (DPF) INCLUDE...
Consequence: IF THE INLET OR OUTLET SECTIONS DISCONNECT, HOT EXHAUST GASES CAN VENT PRIOR TO EXITING THE TAILPIPE, CREATING THE RISK OF COMBUSTION AND A FIRE. IF BOTH CLAMPS FAIL, THERE IS A RISK IN SOME APPLICATIONS THAT THE DOC/DPF HOUSING MAY DETACH COMPLETELY, CREATING A ROAD HAZARD.
Remedy: MCI WILL NOTIFY OWNERS, AND REPAIRS WILL BE PERFORMED BY AUTHORIZED CUMMINS DEALERS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 19, 2011. OWNERS MAY CONTACT MCI AT 1-800-241-2947 OR CUMMINS AT 1-812-377-5000 FOR MORE INFORMATION.
View full details →Recall 11V379000 — VISIBILITY:REAR WINDOW WIPER/WASHER:MOTOR
| 300 vehicles affected
Defect: MCI IS RECALLING CERTAIN MODEL YEAR 2011 MCI E4500, AND J4500, MOTOR COACHES MANUFACTURED FROM SEPTEMBER 2010 THROUGH JULY 2011, EQUIPPED WITH A DOGA WINDSHIELD WIPER MOTOR. AN UNDERRATED FUSE MAY HAVE BEEN INSTALLED AT THE FACTORY, WHICH COULD BLOW, RESULTING IN THE WINDSHIELD WIPERS NOT OPERATING.
Consequence: THE DRIVER'S VISIBILITY MAY BE REDUCED, WHICH IN TURN COULD RESULT IN A CRASH OR OTHERWISE CAUSE PERSONAL INJURY OR PROPERTY DAMAGE.
Remedy: DEALERS WILL INSPECT THE FUSE AND REPLACE ANY UNDERRATED FUSES THAT MAY HAVE BEEN INSTALLED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 3, 2011. OWNERS MAY CONTACT MCI CUSTOMER SERVICE AT 1-800-241-2947.
View full details →Recall 11V150000 — VISIBILITY:REAR WINDOW WIPER/WASHER:MOTOR
| 144 vehicles affected
Defect: MCI IS RECALLING CERTAIN MODEL YEAR 2011 MCI J4500, E4500, AND J4500C MOTOR COACHES MANUFACTURED FROM MAY 1, 2010 THROUGH JANUARY 31, 2011, AND EQUIPPED WITH DOGA WINDSHIELD WIPERS. CERTAIN WIRES MAY HAVE BEEN INCORRECTLY INSTALLED BY MCI AT THE FACTORY WHICH COULD RESULT IN THE WINDSHIELD WIPERS FAILING TO OPERATE.
Consequence: THE DRIVER'S FIELD OF VIEW MAY BE REDUCED, WHICH IN TURN COULD RESULT IN A CRASH OR OTHERWISE CAUSE PERSONAL INJURY OR PROPERTY DAMAGE.
Remedy: DEALERS WILL INSPECT THE WINDSHIELD WIPERS AND CONNECT ANY WIRES THAT WERE IMPROPERLY INSTALLED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 14, 2011. OWNERS MAY CONTACT MCI CUSTOMER SERVICE AT 1-800-241-2947.
View full details →Recall 10V135000 — VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
| 1,261 vehicles affected
Defect: MCI IS RECALLING CERTAIN MODEL YEAR 1999-2001, 2007-2011 E4500 AND MODEL YEAR 2001-2011 J4500 COACHES EQUIPPED WITH DOGA WINDSHIELD MOTORS. THE WINDSHIELD WIPER MOTOR MAY FAIL TO OPERATE PROPERLY WHILE THE WIPER SYSTEM IS FUNCTIONING. IF THIS OCCURS, THE WINDSHIELD WIPERS MAY OPERATE INTERMITTENTLY, OPERATE AT A SINGLE SPEED ONLY, OR COMPLETELY STOP OPERATING.
Consequence: IF THE WINDSHIELD WIPERS STOP FUNCTIONING, THE DRIVER'S CLEAR FIELD OF VIEW MAY BE REDUCED INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL FURNISH THE PARTS AND LABOR REQUIRED TO IMPLEMENT THE DOGA-RECOMMENDED REMEDIES ON THE AFFECTED COACHES. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JULY 2010. OWNERS MAY CONTACT MCI CUSTOMER...
View full details →Owner Complaints for the 2011 MCI E4500
No complaints have been filed with NHTSA for the 2011 MCI E4500.
Safety Rating for the 2011 MCI E4500
NHTSA has not yet tested the 2011 MCI E4500 in its New Car Assessment Program.
Technical Service Bulletins for the 2011 MCI E4500
MOTOR COACH INDUSTRIES, INC has issued 3 technical service bulletins (TSBs) for the 2011 MCI E4500. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
SB-376 — ENGINE AND ENGINE COOLING:ENGINE
MCI: DUE TO FAILURE OF DIODE, WHICH CAUSED DESIGNATED FUSE TO BLOW, THE BOOST PUMP (CODE A22) FAIL TO OPERATE PROPERLY. NO MODEL YEARS LISTED. *PE
SB-368 — WHEELS:HUB
MOTOR COACH INDUSTRIES: BULLETIN INFORMATION ON SOME MOTOR COACHES, AT A HIGH TEMPERATURE THRESHOLD THAT THE DRIVE AXLE WHEEL HUB COVER WOULD BECOME DETACHED DURING THE OPERATION OF THE MOTOR COACH. NO MODEL YEARS LISTED. *PE
SB-3043 — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DIFFERENTIAL PROPORTIONAL VALVE
MCI: TAG UNLOAD VALVE ASSEMBLY. EFFECTIVE WITH UNIT NUMBER 65614, MCI HAS MADE DESIGN CHANGES TO THE TAG UNLOAD VALVE ASSEMBLY INSTALLATION ON SOME MODEL COACHES. THE LONGER LIFE VALVES WILL IMPROVE THE DURABILITY OF THE TAG UNLOAD VALVE ASSEMBLY. MODELS E4500/J4500 SERIES. NO MODEL YEARS LISTED. *PE
NHTSA Investigations for the 2011 MCI E4500
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the MCI E4500
- 2006 MCI E4500 — 0 complaints
- 2007 MCI E4500 — 0 complaints
- 2008 MCI E4500 — 0 complaints
- 2009 MCI E4500 — 0 complaints
- 2010 MCI E4500 — 0 complaints
- 2011 MCI E4500 (current)
- 2012 MCI E4500 — 0 complaints
- 2013 MCI E4500 — 0 complaints
- 2014 MCI E4500 — 0 complaints
Other MCI Models
- MCI 102D3 — 10 total complaints
- MCI J4500 — 4 total complaints
- MCI 102DL3 — 2 total complaints
- MCI D4500 — 2 total complaints
- MCI MC12 — 2 total complaints
- MCI D4500/102DL3 — 1 total complaint
- MCI D4505 — 1 total complaint
- MCI RENAISSANCE — 1 total complaint