2020 MCI D45CRTLE — Problems, Recalls & Safety Data
N/A
Safety Rating
0
Owner Complaints
2
Recalls
2
Service Bulletins
0
Investigations
Overview of the 2020 MCI D45CRTLE
The 2020 MCI D45CRTLE has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 4 recall campaigns affecting this vehicle, covering issues with EQUIPMENT:MECHANICAL:CARRIER/RACK, FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL. 2 technical service bulletins have been issued by Motor Coach Industries for this model year.
Recalls for the 2020 MCI D45CRTLE
NHTSA has recorded 4 recalls for the 2020 MCI D45CRTLE, potentially affecting up to 3,515 vehicles.
Recall 23V240000 — EQUIPMENT:MECHANICAL:CARRIER/RACK
| 140 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain 2019-2021 D45CRTLE, J3500, and J4500 coaches, equipped with a rear-mounted bike rack. The vehicle's rear lighting may be obstructed when bikes are installed on the bike rack. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: Obstructed rear lighting may reduce the visibility of the vehicle to other drivers, increasing the risk of a crash.
Remedy: MCI will provide instructions and a kit to add lighting to the rear-mounted bike rack, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact MCI customer service at 1-800-241-2947.
View full details →Recall 21V971000 — FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL
| 1,125 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain 2019-2022 D4000 ISTV, D4500, 2021 D4000, D4520, 2020-2021 D4505, D4005, 2020-2022 D45CRTLE, and 2019-2021 J4500 vehicles equipped with certain Cummins X12 diesel engines. The fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure fuel leak.
Consequence: A high pressure fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: On engines with 75 miles or less, Cummins dealers will install vibration isolators to the fuel tubes. Engines with more than 75 miles will receive new fuel tubes with vibration isolators. Repairs will be performed free of charge. Owner notification...
View full details →Recall 21V971000 — FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL
| 1,125 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain 2019-2022 D4000 ISTV, D4500, 2021 D4000, D4520, 2020-2021 D4505, D4005, 2020-2022 D45CRTLE, and 2019-2021 J4500 vehicles equipped with certain Cummins X12 diesel engines. The fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure fuel leak.
Consequence: A high pressure fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: On engines with 75 miles or less, Cummins dealers will install vibration isolators to the fuel tubes. Engines with more than 75 miles will receive new fuel tubes with vibration isolators. Repairs will be performed free of charge. Owner notification...
View full details →Recall 21V971000 — FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL
| 1,125 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain 2019-2022 D4000 ISTV, D4500, 2021 D4000, D4520, 2020-2021 D4505, D4005, 2020-2022 D45CRTLE, and 2019-2021 J4500 vehicles equipped with certain Cummins X12 diesel engines. The fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure fuel leak.
Consequence: A high pressure fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: On engines with 75 miles or less, Cummins dealers will install vibration isolators to the fuel tubes. Engines with more than 75 miles will receive new fuel tubes with vibration isolators. Repairs will be performed free of charge. Owner notification...
View full details →Owner Complaints for the 2020 MCI D45CRTLE
No complaints have been filed with NHTSA for the 2020 MCI D45CRTLE.
Safety Rating for the 2020 MCI D45CRTLE
NHTSA has not yet tested the 2020 MCI D45CRTLE in its New Car Assessment Program.
Technical Service Bulletins for the 2020 MCI D45CRTLE
Motor Coach Industries has issued 2 technical service bulletins (TSBs) for the 2020 MCI D45CRTLE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
ITS-60907 — ELECTRICAL SYSTEM
Instruction to Service for verifying proper electrical connections on coaches equipped with WCLs.
ITS60421 — ELECTRICAL SYSTEM
This Instruction to Service (ITS) is a description of the inspections being recommedned by MCI due to the parts shortages which are impacting the repair instructions associated with NHTSA Recall 21V-748. These are the same instructions as outlined in the previously submitted Technical Service Information Bulletin TSIB 22-01.
NHTSA Investigations for the 2020 MCI D45CRTLE
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the MCI D45CRTLE
- 2019 MCI D45CRTLE — 0 complaints
- 2020 MCI D45CRTLE (current)
- 2021 MCI D45CRTLE — 0 complaints
- 2022 MCI D45CRTLE — 0 complaints
- 2023 MCI D45CRTLE — 0 complaints
- 2024 MCI D45CRTLE — 0 complaints
- 2025 MCI D45CRTLE — 0 complaints
Other MCI Models
- MCI 102D3 — 10 total complaints
- MCI J4500 — 4 total complaints
- MCI 102DL3 — 2 total complaints
- MCI D4500 — 2 total complaints
- MCI E4500 — 2 total complaints
- MCI MC12 — 2 total complaints
- MCI D4500/102DL3 — 1 total complaint
- MCI D4505 — 1 total complaint