1997 MCI 102D3 — Problems, Recalls & Safety Data
N/A
Safety Rating
7
Owner Complaints
3
Recalls
0
Service Bulletins
0
Investigations
Overview of the 1997 MCI 102D3
The 1997 MCI 102D3 has received a total of 7 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 10 recall campaigns affecting this vehicle, covering issues with VISIBILITY:GLASS, SIDE/REAR. The most commonly reported problems involve the Electrical System (1 complaint), Engine And Engine Coolingengineother Fuel Typesturbosupercharger (1 complaint), and Fuel System Diesel (1 complaint).
Recalls for the 1997 MCI 102D3
NHTSA has recorded 10 recalls for the 1997 MCI 102D3, potentially affecting up to 128,549 vehicles.
Recall 25V853000 — VISIBILITY:GLASS, SIDE/REAR
| 15,454 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing...
Consequence: The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
Remedy: MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.
View full details →Recall 25V853000 — VISIBILITY:GLASS, SIDE/REAR
| 15,454 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing...
Consequence: The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
Remedy: MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.
View full details →Recall 25V853000 — VISIBILITY:GLASS, SIDE/REAR
| 15,454 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing...
Consequence: The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
Remedy: MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.
View full details →Recall 25V853000 — VISIBILITY:GLASS, SIDE/REAR
| 15,454 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing...
Consequence: The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
Remedy: MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.
View full details →Recall 25V853000 — STRUCTURE:BODY:DOOR
| 15,454 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing...
Consequence: The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
Remedy: MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.
View full details →Recall 25V853000 — STRUCTURE:BODY:DOOR
| 15,454 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing...
Consequence: The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
Remedy: MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.
View full details →Recall 25V853000 — STRUCTURE:BODY:DOOR
| 15,454 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing...
Consequence: The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
Remedy: MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.
View full details →Recall 25V853000 — STRUCTURE:BODY:DOOR
| 15,454 vehicles affected
Defect: Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing...
Consequence: The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
Remedy: MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.
View full details →Recall 06V481000 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY
| 1,617 vehicles affected
Defect: ON CERTAIN MOTOR COACHES, THE BOOST CONNECTOR HOUSING CAN FAIL OVER TIME, EXPOSING THE POSITIVE AND NEGATIVE TERMINALS.
Consequence: THIS COULD RESULT IN THE GROUNDING OF AN UNPROTECTED CIRCUIT AND COULD LEAD TO A THERMAL EVENT IF NOT CORRECTED.
Remedy: CUSTOMERS ARE BEING ADVISED TO REMOVE THE BOOST CONNECTOR AND DISCARD IT. CUSTOMERS WILL BE OFFERED A NEW DESIGN BOOST CONNECTOR AS AN ALTERNATIVE AT NO COST. THE RECALL BEGAN ON JANUARY 2, 2007. OWNERS MAY CONTACT MCI AT 1-800-241-2947.
View full details →Recall 97V053000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:FURNACE
| 3,300 vehicles affected
Defect: VEHICLE DESCRIPTION: BUSES EQUIPPED WITH 4-STROKE CYCLE ENGINES. ENGINE COMPARTMENT FIRES HAVE OCCURRED AT OR NEAR THE WEBASTO DIESEL FUELED AUXILIARY HEATER.
Consequence: PERSONAL INJURY AND PROPERTY DAMAGE CAN OCCUR DUE TO AN ENGINE COMPARTMENT FIRE.
Remedy: MCI IS ASKING COACH OPERATORS TO DISABLE THE WEBASTO HEATER BY DISCONNECTING THE APPROPRIATE FUSES.
View full details →Owner Complaints for the 1997 MCI 102D3
7 complaints have been filed with NHTSA for the 1997 MCI 102D3. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 1 | 0 | 1 | 0 | 0 |
| Engine And Engine Coolingengineother Fuel Typesturbosupercharger | 1 | 0 | 1 | 0 | 0 |
| Fuel System Diesel | 1 | 0 | 1 | 0 | 0 |
| Parking Brake | 1 | 0 | 1 | 0 | 0 |
| Power Trainaxle Assembly | 1 | 0 | 1 | 0 | 0 |
| Service Brakes Hydraulic | 1 | 0 | 1 | 0 | 0 |
| Suspension | 1 | 0 | 1 | 0 | 0 |
Most Recent Complaints
GREYHOUND BUS FIRES- UNSOLICITED REPORT. *TS GREYHOUND CONFIRMED THAT THE FOLLOWING AREAS OF THE COACHES ARE RECURRING ORIGINATION POINTS FOR BUS FIRES: TAG AXLES AND BEARINGS, TURBO CHARGERS, ELECTRICAL SYSTEM, BRAKE SYSTEM AND FUEL HEATERS AND FILTER. THE TAG AXLE WAS REDESIGNED. THE NEW DESIGN USED SMALL WHEEL BEARINGS. THE LOAD RATING FOR THE SMALL WHEEL BEARING DECREASED BY APPROXIMATELY 30% FOR THE INNER WHEEL BEARING AND BY 35% FOR THE OUTER WHEEL BEARING WHEN COMPARED TO THE OLDER, LARGER BEARINGS. GREYHOUND ALSO OBSERVED STRESS RELATED PROBLEMS WITH THE TAG AXLE ASSEMBLY SINCE 2001. THE SECOND RECURRING ISSUE GREYHOUND HAD IS THE TURBO CHARGER FAILURES ON DETROIT DIESEL SERIES 60 ENGINES BUILT FROM 2000-2005. SPARKS CAUSED BY SHORTS AND FAULTY ELECTRICAL SYSTEM COMPONENTS HAVE BEEN ANOTHER RECURRING SOURCE OF BUS FIRES. THE HEAT GENERATED BY THE BRAKE SYSTEM IS THE FOURTH RECURRING SOURCE OF FIRES. GREYHOUND ALSO FOUND ANCILLARY FUEL SYSTEM COMPONENTS SUCH AS FUEL HEATER AS ANOTHER RECURRING SOURCE OF BUS FIRES. TYPICALLY, AN ELECTRICAL SPARK IGNITES DIESEL FUEL IN THESE INCIDENTS. (MAKE: MOTOR COACH IND MODEL: 102D3 YEARS: 1997-2001). *NM
GREYHOUND BUS FIRES- UNSOLICITED REPORT. *TS GREYHOUND CONFIRMED THAT THE FOLLOWING AREAS OF THE COACHES ARE RECURRING ORIGINATION POINTS FOR BUS FIRES: TAG AXLES AND BEARINGS, TURBO CHARGERS, ELECTRICAL SYSTEM, BRAKE SYSTEM AND FUEL HEATERS AND FILTER. THE TAG AXLE WAS REDESIGNED. THE NEW DESIGN USED SMALL WHEEL BEARINGS. THE LOAD RATING FOR THE SMALL WHEEL BEARING DECREASED BY APPROXIMATELY 30% FOR THE INNER WHEEL BEARING AND BY 35% FOR THE OUTER WHEEL BEARING WHEN COMPARED TO THE OLDER, LARGER BEARINGS. GREYHOUND ALSO OBSERVED STRESS RELATED PROBLEMS WITH THE TAG AXLE ASSEMBLY SINCE 2001. THE SECOND RECURRING ISSUE GREYHOUND HAD IS THE TURBO CHARGER FAILURES ON DETROIT DIESEL SERIES 60 ENGINES BUILT FROM 2000-2005. SPARKS CAUSED BY SHORTS AND FAULTY ELECTRICAL SYSTEM COMPONENTS HAVE BEEN ANOTHER RECURRING SOURCE OF BUS FIRES. THE HEAT GENERATED BY THE BRAKE SYSTEM IS THE FOURTH RECURRING SOURCE OF FIRES. GREYHOUND ALSO FOUND ANCILLARY FUEL SYSTEM COMPONENTS SUCH AS FUEL HEATER AS ANOTHER RECURRING SOURCE OF BUS FIRES. TYPICALLY, AN ELECTRICAL SPARK IGNITES DIESEL FUEL IN THESE INCIDENTS. (MAKE: MOTOR COACH IND MODEL: 102D3 YEARS: 1997-2001). *NM
GREYHOUND BUS FIRES- UNSOLICITED REPORT. *TS GREYHOUND CONFIRMED THAT THE FOLLOWING AREAS OF THE COACHES ARE RECURRING ORIGINATION POINTS FOR BUS FIRES: TAG AXLES AND BEARINGS, TURBO CHARGERS, ELECTRICAL SYSTEM, BRAKE SYSTEM AND FUEL HEATERS AND FILTER. THE TAG AXLE WAS REDESIGNED. THE NEW DESIGN USED SMALL WHEEL BEARINGS. THE LOAD RATING FOR THE SMALL WHEEL BEARING DECREASED BY APPROXIMATELY 30% FOR THE INNER WHEEL BEARING AND BY 35% FOR THE OUTER WHEEL BEARING WHEN COMPARED TO THE OLDER, LARGER BEARINGS. GREYHOUND ALSO OBSERVED STRESS RELATED PROBLEMS WITH THE TAG AXLE ASSEMBLY SINCE 2001. THE SECOND RECURRING ISSUE GREYHOUND HAD IS THE TURBO CHARGER FAILURES ON DETROIT DIESEL SERIES 60 ENGINES BUILT FROM 2000-2005. SPARKS CAUSED BY SHORTS AND FAULTY ELECTRICAL SYSTEM COMPONENTS HAVE BEEN ANOTHER RECURRING SOURCE OF BUS FIRES. THE HEAT GENERATED BY THE BRAKE SYSTEM IS THE FOURTH RECURRING SOURCE OF FIRES. GREYHOUND ALSO FOUND ANCILLARY FUEL SYSTEM COMPONENTS SUCH AS FUEL HEATER AS ANOTHER RECURRING SOURCE OF BUS FIRES. TYPICALLY, AN ELECTRICAL SPARK IGNITES DIESEL FUEL IN THESE INCIDENTS. (MAKE: MOTOR COACH IND MODEL: 102D3 YEARS: 1997-2001). *NM
GREYHOUND BUS FIRES- UNSOLICITED REPORT. *TS GREYHOUND CONFIRMED THAT THE FOLLOWING AREAS OF THE COACHES ARE RECURRING ORIGINATION POINTS FOR BUS FIRES: TAG AXLES AND BEARINGS, TURBO CHARGERS, ELECTRICAL SYSTEM, BRAKE SYSTEM AND FUEL HEATERS AND FILTER. THE TAG AXLE WAS REDESIGNED. THE NEW DESIGN USED SMALL WHEEL BEARINGS. THE LOAD RATING FOR THE SMALL WHEEL BEARING DECREASED BY APPROXIMATELY 30% FOR THE INNER WHEEL BEARING AND BY 35% FOR THE OUTER WHEEL BEARING WHEN COMPARED TO THE OLDER, LARGER BEARINGS. GREYHOUND ALSO OBSERVED STRESS RELATED PROBLEMS WITH THE TAG AXLE ASSEMBLY SINCE 2001. THE SECOND RECURRING ISSUE GREYHOUND HAD IS THE TURBO CHARGER FAILURES ON DETROIT DIESEL SERIES 60 ENGINES BUILT FROM 2000-2005. SPARKS CAUSED BY SHORTS AND FAULTY ELECTRICAL SYSTEM COMPONENTS HAVE BEEN ANOTHER RECURRING SOURCE OF BUS FIRES. THE HEAT GENERATED BY THE BRAKE SYSTEM IS THE FOURTH RECURRING SOURCE OF FIRES. GREYHOUND ALSO FOUND ANCILLARY FUEL SYSTEM COMPONENTS SUCH AS FUEL HEATER AS ANOTHER RECURRING SOURCE OF BUS FIRES. TYPICALLY, AN ELECTRICAL SPARK IGNITES DIESEL FUEL IN THESE INCIDENTS. (MAKE: MOTOR COACH IND MODEL: 102D3 YEARS: 1997-2001). *NM
GREYHOUND BUS FIRES- UNSOLICITED REPORT. *TS GREYHOUND CONFIRMED THAT THE FOLLOWING AREAS OF THE COACHES ARE RECURRING ORIGINATION POINTS FOR BUS FIRES: TAG AXLES AND BEARINGS, TURBO CHARGERS, ELECTRICAL SYSTEM, BRAKE SYSTEM AND FUEL HEATERS AND FILTER. THE TAG AXLE WAS REDESIGNED. THE NEW DESIGN USED SMALL WHEEL BEARINGS. THE LOAD RATING FOR THE SMALL WHEEL BEARING DECREASED BY APPROXIMATELY 30% FOR THE INNER WHEEL BEARING AND BY 35% FOR THE OUTER WHEEL BEARING WHEN COMPARED TO THE OLDER, LARGER BEARINGS. GREYHOUND ALSO OBSERVED STRESS RELATED PROBLEMS WITH THE TAG AXLE ASSEMBLY SINCE 2001. THE SECOND RECURRING ISSUE GREYHOUND HAD IS THE TURBO CHARGER FAILURES ON DETROIT DIESEL SERIES 60 ENGINES BUILT FROM 2000-2005. SPARKS CAUSED BY SHORTS AND FAULTY ELECTRICAL SYSTEM COMPONENTS HAVE BEEN ANOTHER RECURRING SOURCE OF BUS FIRES. THE HEAT GENERATED BY THE BRAKE SYSTEM IS THE FOURTH RECURRING SOURCE OF FIRES. GREYHOUND ALSO FOUND ANCILLARY FUEL SYSTEM COMPONENTS SUCH AS FUEL HEATER AS ANOTHER RECURRING SOURCE OF BUS FIRES. TYPICALLY, AN ELECTRICAL SPARK IGNITES DIESEL FUEL IN THESE INCIDENTS. (MAKE: MOTOR COACH IND MODEL: 102D3 YEARS: 1997-2001). *NM
Safety Rating for the 1997 MCI 102D3
NHTSA has not yet tested the 1997 MCI 102D3 in its New Car Assessment Program.
Technical Service Bulletins for the 1997 MCI 102D3
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 1997 MCI 102D3
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the MCI 102D3
- 1992 MCI 102D3 — 0 complaints
- 1993 MCI 102D3 — 0 complaints
- 1994 MCI 102D3 — 0 complaints
- 1995 MCI 102D3 — 0 complaints
- 1996 MCI 102D3 — 0 complaints
- 1997 MCI 102D3 (current)
- 1998 MCI 102D3 — 3 complaints
- 1999 MCI 102D3 — 0 complaints
- 2000 MCI 102D3 — 0 complaints
- 2001 MCI 102D3 — 0 complaints
- 2002 MCI 102D3 — 0 complaints
Other MCI Models
- MCI J4500 — 4 total complaints
- MCI 102DL3 — 2 total complaints
- MCI D4500 — 2 total complaints
- MCI E4500 — 2 total complaints
- MCI MC12 — 2 total complaints
- MCI D4500/102DL3 — 1 total complaint
- MCI D4505 — 1 total complaint
- MCI RENAISSANCE — 1 total complaint