2017 MAZDA CX-9 Suspension Problems
4 NHTSA complaints on file
Suspension Issues in the 2017 MAZDA CX-9
4 suspension complaints have been filed with NHTSA for the 2017 MAZDA CX-9. Of these, 0 involved a crash, 0 involved a fire, and 0 resulted in injury.
4
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths
All Suspension Complaints
I purchased this vehicle with 19K miles on July 31, 2020. I noticed on April 12, 2022, that there was a knocking noise coming from the left front suspension after leaving a Mazda dealership for an oil change. I called Mazda service and was told they only did an oil change. I have put 4 brand new tires and have replaced the front/back brakes, rotors and still hear noise going over uneven pavement. I brought it to my own mechanic twice and he hears the noise but informed me that he cannot order any suspension parts at all for Mazda CX9. He said Mazda are forcing Mazda customers to go to a Mazda dealership. He called 5 different places to purchase strut. suspension and was told they had none. He also said Mazda has a special wrench to work with having to do with suspension and he cannot get one....
I BOUGHT A USED 2017 MAZDA CX-9 FROM WEST SHORE HONDA IN TAMPA IN JULY OF 2020. THEY SCREWED ME FINANCIALLY AND I'LL HANDLE THAT SEPARATELY. THERE HAS BEEN AN ONGOING ISSUE SINCE THE FIRST FEW DAYS AFTER BUYING THE CAR. I'VE COMPLAINED MULTIPLE TIMES VIA EMAIL AND PHONE. I'VE BEEN TRYING THE SERVICE DEPARTMENT COUNTLESS TIMES. THEY KEEP STATING IT'S A TIRE ISSUE. TO THE POINT THEY HAVE REPLACED THE TIRES 3 TIMES. AFTER THE SECOND TIME I HAD ALREADY DECIDED IT'S NOT TIRES. THE CAR HAS A VERY ROUGH RIDE WHEN I'M MOTION. ONCE YOU GOT 80 IT WOBBLES. AFTER SEVERAL WEEKS THE WOBBLE CAN BE FELT AT LOWER SPEEDS OF 55/60. THE CHECK ENGINE LIGHT COMES ON BUT I'M TOLD THERE'S NO CODES WHEN THEY DIAGNOSTIC THE READING. I'VE EXPRESSED THAT WHEN I PULL INTO MY GARAGE WITHIN 30 SECONDS TO A MINUTE THERE'S A LOUD POP...
EVERY TIME I STOP I HEAR A CLUNK SOUND FROM FRONT SUSPENSION AND ALSO WHEN I'M AT A DEAD STOP THEM I GO I HEAR THE CLUNK SOUND .I ALSO HERE THAT NOISE IN THE REAR SUSPENSION I'M WORRIED CAUSE I DON'T WANT SOMETHING BAD HAPPEN TO MY WIFE AND MY 8MONTH OLD DAUGHTER AND 9 YR OLD DAUGHTER WHILE I'M DEPLOYED
HEARING A KNOCKING NOISE EVERY TIME I HIT AN UNEVEN PAVEMENT AND BUMP ON FRONT SUSPENSIONS. ALSO THERE IS A KNOCKICK SOUND COMING FROM BACK EVERYTIME I BREAK OR STARTS TO ACCELERATE FROM LONG STOP.
Other 2017 MAZDA CX-9 Problem Areas
Engine
42 complaints
Unknown Or Other
9 complaints
Fuelpropulsion System
5 complaints
Power Train
4 complaints
Electrical System
2 complaints
Forward Collision Avoidance Automatic Emergency Braking
2 complaints
Steering
2 complaints
Wheels
2 complaints
Back Over Prevention Sensing System Camera
1 complaint
Seats
1 complaint
Structurebody
1 complaint
Visibilitysunmoon Roof Assembly
1 complaint