2024 MACK TERRAPRO (TE) — Problems, Recalls & Safety Data

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N/A

Safety Rating

0

Owner Complaints

6

Recalls

ACTIVE RECALL

3

Service Bulletins

0

Investigations

Overview of the 2024 MACK TERRAPRO (TE)

The 2024 MACK TERRAPRO (TE) has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 7 recall campaigns affecting this vehicle, covering issues with SERVICE BRAKES, AIR:ANTILOCK, ELECTRICAL SYSTEM:SOFTWARE, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE. 3 technical service bulletins have been issued by Mack Trucks, Inc. for this model year.

Recalls for the 2024 MACK TERRAPRO (TE)

NHTSA has recorded 7 recalls for the 2024 MACK TERRAPRO (TE), potentially affecting up to 119,790 vehicles.

Recall 25V030000 — SERVICE BRAKES, AIR:ANTILOCK

| 142 vehicles affected

Defect: Mack Trucks, Inc. (Mack) is recalling certain 2010-2018 MRU and 2019-2025 Terrapro towing vehicles. The vehicles are missing the anti-lock brake (ABS) warning light and circuitry that controls the anti-lock brake function for an attached trailer. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."

Consequence: Driving without a functioning anti-lock brake system may result in the trailer not braking as intended, increasing the risk of a crash.

Remedy: Dealers will add an ABS warning light and circuitry, free of charge. Owner notification letters were mailed April 28, 2025. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0474.

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Recall 24V792000 — ELECTRICAL SYSTEM:SOFTWARE

| 59,338 vehicles affected

Defect: Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Anthem, Granite, TerraPro and Pinnacle vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop working.

Consequence: Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may have diminished or lost functionality, increasing the risk of a crash.

Remedy: Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0472.

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Recall 24V792000 — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

| 59,338 vehicles affected

Defect: Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Anthem, Granite, TerraPro and Pinnacle vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop working.

Consequence: Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may have diminished or lost functionality, increasing the risk of a crash.

Remedy: Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0472.

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Recall 24V333000 — EQUIPMENT:OTHER:LABELS

| 26 vehicles affected

Defect: Mack Trucks, Inc. (Mack) is recalling certain 2024-2025 MD and Terrapro vehicles. The Gross Axle Weight Rating (GAWR) listed on the vehicle certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Consequence: An overloaded vehicle can increase the risk of a crash.

Remedy: Dealers will remove and replace the label, free of charge. Owner notification letters were mailed May 28, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0463.

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Recall 23V792000 — VEHICLE SPEED CONTROL

| 650 vehicles affected

Defect: Mack Trucks, Inc. (Mack) is recalling certain 2023-2024 GR, AN, LR, and Terrapro vehicles. The engine may not return to idle within 2 seconds if the accelerator pedal position sensor becomes disconnected. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 124, "Accelerator Control Systems."

Consequence: An engine that does not return to idle quickly enough can cause a loss of vehicle control, increasing the risk of a crash.

Remedy: Mack will replace the throttle pedal and update the vehicle software, free of charge. Owner letters were mailed February 27, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0455.

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Recall 23V899000 — STEERING

| 284 vehicles affected

Defect: Mack Trucks, Inc. (Mack) is recalling certain 2024 Anthem, Pinnacle, and Terrapro vehicles. The steering gear assemblies may have been assembled incorrectly with fewer recirculating balls than are required, which may result in a loss of steering control.

Consequence: A loss of steering control increases the risk of a crash.

Remedy: Dealers will inspect and replace the defective gears as necessary, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0457.

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Recall 23V731000 — ENGINE

| 12 vehicles affected

Defect: Mack Trucks, Inc. (Mack) is recalling certain 2024 Granite and TerraPro vehicles. The rear lifting bracket that attaches to the engine cylinder head may be insufficiently secured, which can allow it to detach.

Consequence: A rear lifting bracket that detaches while the engine is being lifted can result in the engine falling or swinging, increasing the risk of injury.

Remedy: Dealers will inspect and replace the flanged stud in the rear lifting bracket, as necessary, free of charge. Owner notification letters were mailed December 9, 2023. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is...

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Owner Complaints for the 2024 MACK TERRAPRO (TE)

No complaints have been filed with NHTSA for the 2024 MACK TERRAPRO (TE).

Safety Rating for the 2024 MACK TERRAPRO (TE)

NHTSA has not yet tested the 2024 MACK TERRAPRO (TE) in its New Car Assessment Program.

Technical Service Bulletins for the 2024 MACK TERRAPRO (TE)

Mack Trucks, Inc. has issued 3 technical service bulletins (TSBs) for the 2024 MACK TERRAPRO (TE). TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

S3982 202407 — ELECTRICAL SYSTEM

Fleet Improvement Campaign: Roof Light Grommets

S3857 202402 — SUSPENSION

Service Campaign - MMD Suspension Bracket Torque.

KC-2158 Rev 6 — ELECTRICAL SYSTEM

CBR - Mack Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions

NHTSA Investigations for the 2024 MACK TERRAPRO (TE)

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the MACK TERRAPRO (TE)

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Other MACK Models

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