2020 MACK TE — Problems, Recalls & Safety Data

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N/A

Safety Rating

0

Owner Complaints

2

Recalls

ACTIVE RECALL

8

Service Bulletins

0

Investigations

Overview of the 2020 MACK TE

The 2020 MACK TE has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with PARKING BRAKE, EXTERIOR LIGHTING:HEADLIGHTS. 8 technical service bulletins have been issued by Mack Trucks, Inc. for this model year.

Recalls for the 2020 MACK TE

NHTSA has recorded 2 recalls for the 2020 MACK TE, potentially affecting up to 22,547 vehicles.

Recall 21V953000 — PARKING BRAKE

| 20,668 vehicles affected

Defect: Mack Trucks, Inc. (Mack) is recalling certain 2008-2019 TerraPro (MRU) and 2019-2022 TerraPro (TE) vehicles. A brake control valve air leak into the attached exhaust hose can create excessive back pressure, causing the parking brake to release unexpectedly.

Consequence: The unexpected release of the parking brake may allow the vehicle to rollaway, increasing the risk of a crash.

Remedy: Dealers will remove the exhaust tube and fitting from the valve, free of charge. Owner notification letters were mailed February 8, 2022. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0433.

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Recall 19V895000 — EXTERIOR LIGHTING:HEADLIGHTS

| 1,879 vehicles affected

Defect: Mack Trucks, Inc. (Mack) is recalling certain 2019-2020 TerraPro (TE) vehicles. The headlamps may not be properly aimed, possibly reducing the driver's visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: Reduced visibility can increase the risk of a crash.

Remedy: Mack will notify owners, and dealers will inspect and readjust the headlamps, free of charge. The recall began January 24, 2020. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0421.

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Owner Complaints for the 2020 MACK TE

No complaints have been filed with NHTSA for the 2020 MACK TE.

Safety Rating for the 2020 MACK TE

NHTSA has not yet tested the 2020 MACK TE in its New Car Assessment Program.

Technical Service Bulletins for the 2020 MACK TE

Mack Trucks, Inc. has issued 8 technical service bulletins (TSBs) for the 2020 MACK TE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

M-831-001 — STRUCTURE

New TSB Door harness bracket

KC-2244 — STRUCTURE:FRAME AND MEMBERS

Mack Model TE,LR - Frame Over Height

KC-328 — ELECTRICAL SYSTEM

Diagnostic Trouble Codes (DTC) P208064, P208464, P242B64 and P246F64 Lighting The Malfunction Indicator Lamp (MIL) - US17+OBD19 And Newer Emissions, Model Years 2020 and Newer

K29295744 — EQUIPMENT ADAPTIVE/MOBILITY

Updated PM Sensor Removal Procedure - US17+OBD16 and Newer Emissions

K20878118 — EQUIPMENT

Diagnostic Trouble Codes ( DTC ) P205B-64 - Reductant Tank Temperature Sensor Circuit Range/Performance - Model Year 2018 and Newer

S7404 — EQUIPMENT ADAPTIVE/MOBILITY

RP170 POWER CONNECTOR INCORRECT GENDER ON TE

S7404 — ELECTRICAL SYSTEM

RP170 POWER CONNECTOR INCORRECT GENDER ON TE

K52535491 — ENGINE

Diagnostic / Troubleshooting Procedures For Exhaust Gas Recirculation (EGR) System Components; Covers Most EGR System Diagnostic Trouble Codes (DTC), See List In Solution - US10, US10+OBD13, US14+OBD*, US17+OBD* With A Variable Geometry Turbocharger (VGT)

NHTSA Investigations for the 2020 MACK TE

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the MACK TE

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Other MACK Models

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