Vehicle Safety Data

2011 MACK PINNACLE (CHU) — Problems, Recalls & Safety Data

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N/A

Safety Rating

0

Owner Complaints

7

Recalls

ACTIVE RECALL

10

Service Bulletins

0

Investigations

Overview of the 2011 MACK PINNACLE (CHU)

The 2011 MACK PINNACLE (CHU) has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 7 recall campaigns affecting this vehicle, covering issues with TRAILER HITCHES:FIFTH WHEEL ASSEMBLY, EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT, ELECTRICAL SYSTEM. 10 technical service bulletins have been issued by MACK TRUCKS, INC for this model year.

Recalls for the 2011 MACK PINNACLE (CHU)

NHTSA has recorded 7 recalls for the 2011 MACK PINNACLE (CHU), potentially affecting up to 117,531 vehicles.

Recall 15V644000 — TRAILER HITCHES:FIFTH WHEEL ASSEMBLY

| 448 vehicles affected

Defect: Mack Trucks, Inc. (Mack) is recalling certain model year 2011-2014 Pinnacle (CHU and CXU) trucks manufactured September 10, 2010, to June 17, 2013. The affected trucks are equipped with Fontaine Ultra LT Fifth Wheel connectors, which, due to cumulative damage to the fifth wheel and its locking mechanism, have a locking mechanism that may fail to operate or to properly...

Consequence: If the fifth wheel and locking mechanism are sufficiently damaged, the locking mechanism may fail to operate as intended and the trailer may unexpectedly detach from the tractor, increasing the risk of a crash.

Remedy: Mack will notify owners, and Fontaine dealers will replace the fifth wheel with an Ultra NT model fifth wheel, free of charge. The recall began on November 18, 2015. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for...

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Recall 14V208000 — EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT

| 44,047 vehicles affected

Defect: Mack Trucks Inc. (Mack) is recalling certain model year 2010-2014 CHU, CXU, and MRU, 2007 CT and CV, 2008-2014 GU, and 2011-2014 LEU, and TD trucks manufactured February 28, 2006, through November 8, 2013, and equipped Hamsar Electronic Flasher. The hazard warning lights may fail.

Consequence: A failure of the hazard warning lights could reduce the trucks visibility, increasing the risk of a crash.

Remedy: Mack will notify owners, and dealers will replace the electronic flasher unit, free of charge. The recall will begin by mid-June 2014. Interim letters went out to owners on June 23, 2014. The recall began on July 25, 2014. Owners...

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Recall 14V078000 — ELECTRICAL SYSTEM

| 70,208 vehicles affected

Defect: Mack Trucks, Inc. (Mack) notified the agency on February 20, 2014, that they are recalling certain model year 2010-2012 CHU, CXU, GU and TD vehicles manufactured from June 16, 2009, through July 8, 2011. While continuing to research the scope of the issue, Mack expanded the recall on November 18, 2014 to include certain model year 2008-2009 and 2013-2014 CHU,...

Consequence: Deposits of contaminants may result in the circuits being bridged, creating a high resistance short, increasing the risk of a fire.

Remedy: Mack has notified owners, and dealers will inspect the EPDM. If contamination has occurred, dealers will replace the EPDM and address the leak, free of charge. Owners of model year 2010-2012 CHU, CXU, GU and TD vehicles were initially notified...

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Recall 11V370000 — POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE)

| 475 vehicles affected

Defect: MACK TRUCKS IS RECALLING CERTAIN MODEL YEAR 2010-2011 CHU, CXU AND GU HEAVY TRUCKS MANUFACTURED FROM JULY 12, 2010, THROUGH JULY 23, 2010 FOR A POTENTIALLY DEFECTIVE WELD ON THE SHAFT THAT THE CLUTCH PEDAL ATTACHES TO.

Consequence: IF THE WELD FAILS, THE PEDAL SHAFT MAY WORK ITS WAY LOOSE AND POTENTIALLY CAUSE THE CLUTCH PEDAL TO FALL TO THE FLOOR, WHICH WOULD LIMIT THE DRIVER'S CONTROL OF THE VEHICLE INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE CLUTCH PEDAL SHAFT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 29, 2011. OWNERS MAY CONTACT MACK TRUCKS AT 1-800-866-1177.

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Recall 11V272000 — SERVICE BRAKES, AIR:SLACK ADJUSTERS:AUTOMATIC

| 1,524 vehicles affected

Defect: MACK TRUCKS IS RECALLING CERTAIN MODEL YEAR 2011-2012 CHU, CXU, GU, LEU AND MRU TRUCKS MANUFACTURED FROM OCTOBER 15, 2010, THROUGH JANUARY 31, 2011, AND EQUIPPED WITH GUNITE AUTOMATIC SLACK ADJUSTERS. DUE TO AN INCOMPLETE "KNITTING" OF THE IRON AT THE TIME OF CASTING, INADEQUATE STRUCTURAL INTEGRITY OF THE SLACK ADJUSTER HOUSING CAN OCCUR, WHICH COULD CAUSE THE HOUSING TO...

Consequence: SLACK ADJUSTERS WITH THIS FLOW NOTCH COULD CRACK UNDER NORMAL BRAKING CONDITIONS CAUSING LOSS OF BRAKING WHICH COULD RESULT IN A VEHICLE CRASH.

Remedy: MACK TRUCKS WILL NOTIFY OWNERS AND DEALERS WILL REPLACE THE SUBJECT SLACK ADJUSTERS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 24, 2011. OWNERS MAY CONTACT MACK TRUCKS AT 1-800-528-6586.

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Recall 11V209000 — TRAILER HITCHES:FIFTH WHEEL ASSEMBLY

| 808 vehicles affected

Defect: MACK TRUCKS IS RECALLING CERTAIN MODEL YEAR 2008-2011 CHU AND CXU HEAVY TRUCKS MANUFACTURED FROM JANUARY 2008 THROUGH JULY 2010. THERE MAY BE AN INTERFERENCE WITH THE BOLTS USED TO SECURE THE FIFTH WHEEL TO THE FRAME THAT CAN PREVENT THE BOLTS FROM BEING TORQUED TO SPECIFICATION.

Consequence: THE BOLTS MAY FAIL AND COULD RESULT IN THE FIFTH WHEEL COMING LOOSE CAUSING THE TRAILER TO SEPARATE FROM THE TRACTOR INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL INSPECT AND REPLACE THE BOLTS AS REQUIRED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 30, 2011. OWNERS MAY CONTACT MACK TRUCKS AT 1-800-866-1177.

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Recall 10V537000 — VISIBILITY

| 21 vehicles affected

Defect: MACK TRUCKS IS RECALLING CERTAIN MODEL YEAR 2011 CHU AND CXU, HEAVY TRUCKS MANUFACTURED FROM JULY 13, 2010, THROUGH AUGUST 13, 2010, WITHOUT REAR MUD FLAP HANGER BRACKETS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE REAR CONSPICUITY TREATMENT TYPICALLY FOUND ON THE MUD FLAP...

Consequence: LACK OF REFLECTORS COULD LEAD TO REDUCED VISIBILITY OF THE VEHICLE INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL INSPECT AND INSTALL CONSPICUITY TREATMENT AS REQUIRED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 2, 2011. OWNERS MAY CONTACT MACK TRUCKS AT 1-800-866-1177.

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Owner Complaints for the 2011 MACK PINNACLE (CHU)

No complaints have been filed with NHTSA for the 2011 MACK PINNACLE (CHU).

Safety Rating for the 2011 MACK PINNACLE (CHU)

NHTSA has not yet tested the 2011 MACK PINNACLE (CHU) in its New Car Assessment Program.

Technical Service Bulletins for the 2011 MACK PINNACLE (CHU)

MACK TRUCKS, INC has issued 10 technical service bulletins (TSBs) for the 2011 MACK PINNACLE (CHU). TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

FSB284064 — ELECTRICAL SYSTEM:SOFTWARE

ECM and ACM Reprogramming, OBD2015

364-037 — ELECTRICAL SYSTEM

MACK TRUCKS: MODELS 2010-2014: THERE WILL BE NO WARNING LIGHT WHEN VECU GET SHORTED TO GND. WHICH WILL CAUSE SLIDING OF THE 5TH WHEEL WHEN NO SWITCH IS ACTIVATED. *LJ

FSB 373-018 — POWER TRAIN:AUTOMATIC TRANSMISSION

MACK MODELS BUILT WITH ALLISON TRANSMISSION ARE EXPERIENCING MULTIPLE OPEN CIRCUITS IN THE 31 WAY CONNECTOR. *06/02/2014 *LJ

FSB-234-018 — EQUIPMENT ADAPTIVE/MOBILITY

MACK TRUCK: TO INCREASED PROTECTION AGAINST FUEL INJECTOR TIP EROSION, A NEW FUEL TANK VENTILATION FILTER WAS IMPLEMENTED, AND MOUNTS ON OUTSIDE OF FRAME RAIL, USING FUEL TANK J BRACKET HUCK FASTENERS. MODEL CHU, CXU, GU, TD. *PE

FSB-813-001 — STRUCTURE

MACK: INFORMATION PROVIDED ON CERTAIN TRUCKS IN REGARDS TO B PILLAR CRACKS FORMING AT UPPER EXHAUST MOUNTING AND A NEW DEVELOPMENT REINFORCEMENT THAT IMPROVES DURABILITY OF B PILLAR. MODELS CHU. NO MODELS YEARS LISTED. *PE

FSB-258-030 — ENGINE AND ENGINE COOLING:ENGINE:DIESEL

MACK TRUCK: BETWEEN AFTERTREATMENT HYDROCARBON DOSING MODULE INITIAL DESIGN AND BOSS ON MP8 ENGINE, AN INTERFERENCE WAS DISCOVERED. IT PREVENTS BRACKET AND AFTERTREATMENT HYDROCARBON DOSING MODULE FROM MOUNTING FLUSH TO SURFACE OF ENGINE BLOCK. *PE

FSB-825-010 — STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS

MACK TRUCKS: THERE MAY BE AN INTERFERENCE BETWEEN THE LEFT AND RIGHT HAND FRONT SPLASH SHIELD AND THE BRAKE HOSE. *RM

SP-645-641 — STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

MACK: POWER STEERING HOSE, REPLACEMENT. A BLUE SILICONE HEATER HOSE WAS INCORRECTLY SUBSTITUTED AND INSTALLED ON RETURN SIDE OF POWER STEERING SYSTEM FOR POWER STEERING COOLER DURING PRODUCTION. NEED TO REPLACE HOSES AND POWER STEERING FILTER. *PE

SB-258-021-2 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

MACK: DIESEL EXHAUST FLUID PUMP, REPAIR. ON CERTAIN TRUCKS, REPAIRS HAS BEEN AUTHORIZED ON DIESEL EXHAUST FLUID (DEF) PUMP. THE ONLY EXCEPTION FOR THIS PROCEDURE IS TO REPLACE HEATING BRACKET ON DEF PUMP WHICH IS NOT A SERVICEABLE COMPONENT. NO PARTS AVAILABLE FOR THE DEF PUMP. NO MODEL YEARS LISTED....

SB-214-024 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

MACK TRUCKS: IF THERE IS A FAILED OUTER VALVE SPRING THERE IS A REPLACEMENT PROCEDURE. *RM

NHTSA Investigations for the 2011 MACK PINNACLE (CHU)

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the MACK PINNACLE (CHU)

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Other MACK Models

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